NESA Webinar
Tips for looking after your employers
Thursday 20 July 2023
2.00pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
Frontline staff, people working with employers
SUMMARY
We all know that engaging with employers is crucial for outcomes, and if the conversation is handled well, then the contact should lead to success. In this session Rebecca Herbertson will provide you with the tools to effectively and comfortably manage the employer relationship.
WHAT YOU CAN EXPECT
- Identifying the true needs of the employer;
- The danger of promising too much;
- Building positive relationships;
- Troubleshooting for when things go wrong
Facilitator
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Awards for Excellence 2023
Importance of the Awards
Since being implemented in 2004, the NESA Awards for Excellence have highlighted the impact of employment services in partnership with employers and participants to improving the economic and social well-being of individuals, families and communities through employment inclusion.
The NESA Awards for Excellence:
- Foster high standards and provide a benchmark for excellence within the employment services sector
- Recognise employers who demonstrate excellence in the recruitment and retention of disadvantaged participants in partnership with employment services providers
- Encourage employers to adopt and support employment services programs
- Honour participants who have overcome disadvantage to obtain and sustain employment
- Provide role models for other participants
- Recognise employment services professionals who demonstrate excellence in the conduct of their role
- Promote professional development within the employment services sector
- Enlighten the wider community about the adversity and disadvantage experienced by unemployed people and the effort required to overcome barriers to achieve employment
- Reinforce the value of the sector, fostering participant, employer and public confidence
Award Finalist Benefits
- The right to use NESA’s Awards Seal on collateral for two years
- Promotion in national, state and local media
- A high quality, framed certificate for all finalists
- Greater recognition within the sector and with key external stakeholders
- Invitation to the VIP-only Champion’s Reception held immediately prior to the Gala Awards Dinner
- One ticket to attend the Gala Awards Dinner for each finalist or finalist representative
- The finalists for Employment Consultant and Achiever of the Year are provided with travel** and one night’s accommodation to attend the NESA Awards for Excellence Ceremony.
In addition to Finalist Benefits, Winners of each Award Category Receive:
- A prestigious Award Trophy
- An Awards Seal and guidelines for use to promote the win
- Promotion on NESA’s website and inclusion in the Annual Report
- Additional PR campaigns
The Employment Consultant who nominated the Achiever of the Year is also provided travel and one night’s accommodation to accompany their nominee to the NESA Awards for Excellence.
All required airfares are return economy from the finalist’s closest major, regional or metropolitan airport.
Transport to and from the airport and event venue are at the nominee’s expense.
Champion Employer of the Year finalists do not receive travel or accommodation to attend the NESA Awards for Excellence.
Award Winners will be Announced at the
NESA Awards for Excellence
Gala Dinner
Wednesday 11 October 2023, Sofitel Brisbane
Don't Forget to Purchase your Gala Awards for Excellence Dinner Ticket
AWARD CATEGORIES
Achiever of the Year
SPONSORED BY JOBSBANK
Category Description:
This Award recognises a former Participant who has overcome extraordinary disadvantage to achieve employment.
Category Eligibility:
Covers all applicable elements of the Overarching Award Eligibility Criteria below.
In addition, open to former Participants who:
- Received employment assistance from a provider of an employment program or service managed by the Australian Government: Department of Employment and Workplace Relations; Department of Social Services; or the National Indigenous Australians Agency and
- Achieved substantive employment resulting in achievement of a full employment outcome ** after 1 July 2022 and remains in sustained substantive employment on the date of the awards – 11 October 2023
“Substantive employment” is defined as employment in one or more concurrent jobs with sufficient hours and/or income to qualify for a full employment outcome.
“Full employment outcome” is in accordance with the requirements of the program/service in which the Participant was engaged at placement into employment.
** For clarity the Participants placement may have occurred prior to July 2022 but the outcome must have been achieved during the Awards qualifying period.
Please ensure selection criteria responses focus on the former Participant (rather than the organisation or Consultant assisting them). The former Participant must be aware of their nomination and consent to its submission in these awards. NESA recommends that completion of the submission occur in partnership with the nominated former Participant and they provide consent to share information.
CHAMPION EMPLOYER OF THE YEAR
SPONSORED BY READYTECH
Category Description:
This Award recognises employers who demonstrate excellence in employment inclusion of disadvantaged Participants.
Category Eligibility:
- That were assisted to recruit staff and nominated by a provider of a program or service managed by the Department of Employment and Workplace Relations Department of Social Services; or the National Indigenous Australians Agency during the qualifying period: 1 July 2022 – 30 June 2023.
EMPLOYMENT CONSULTANT OF THE YEAR
Sponsored by Aware Super
Category Description:
Category Eligibility:
Covers all applicable elements of the Overarching Award Eligibility Criteria below.
In addition, open to individuals:
- who provided employment assistance to Participants and employers in the qualifying period: 1 July 2022 – 30 June 2023
Entry Rules and Guidelines
General Eligibility
Applicable to all Award categories
- All Awards relate to activities undertaken during the qualifying period 2022 – 2023 financial year
- All Awards are open to current NESA members and the Participants and employers assisted by them
- Nominees must also meet the specific eligibility requirements for the Award category in which they are nominated
- All submissions and supporting information are treated as confidential
- Assessment of nominations is managed according to the NESA Awards for Excellence Judging Process
- Multiple nominations are permitted with a separate submission required for each nomination
By submitting a nomination to the NESA Awards for Excellence, you:
- Give permission to NESA and its Awards Convenors to describe your achievements at the Gala Awards Dinner and to promote your achievements to the media
- Understand that your identity and that of the submitting organisation will be disclosed during the Awards process
- Are granting NESA permission to reproduce supplied photographs (except where otherwise requested), the organisation’s logo and non-pecuniary information from your submission
- Understand that your contact details may be shared with official members of the media pursuing stories regarding the awards and award nominees
- Agree to abide by the judging panel decisions and accept that there will be no appeals
- Agree to attend the Awards presentation in person or virtually subject to travel restrictions (e.g. COVID-19, natural disaster) or significant personal circumstances.
Note: NESA or its Awards Convenors will contact finalists for the Achiever of the Year category or their representatives to review the nomination and agree on the information that is permitted to be shared with the media or used in NESA communications.
NESA retains the right to:
- Contact finalists prior to the Awards presentation as deemed necessary
- Withdraw the granting of a particular honour if the award entrant or nominated representative is not present to accept the award in person or virtually
- Withdraw from judging any submissions received through a nominating organisation that goes into administration, voluntary receivership, liquidation or is declared bankrupt after the awards closing date.
Nominations must include:
- An answer to each criterion
- Uploaded files where they have been requested
- A quality head and shoulders photograph or other suitable image of the nominee for individual nominees, or a quality group photograph or image for team nominees if applicable
HAVE YOU CONSIDERED...
Your organisation may be eligible for more than one award?
HOW TO SUBMIT
Award nominations are submitted online; via separate online portals for each Award Category, accessed via the APPLY NOW buttons above.
Before you start the online submission process, please ensure that:
- You have reviewed and meet the General Eligibility criteria (link above), as well as the Specific Eligibility requirements for the Award category which you are nominating
- You have read the Selection Criteria for the award category which you are nominating
- You have read the Entry Rules and Guidelines
Instructions and tips for how to submit:
The online submission form must be completed in one pass; you cannot save a partial response and return to it later.
Please have the following information prepared, before starting your online submission.
- Photo of the entrant (where required)
- Contact details of the primary person responsible for the submission
- Selection Criteria responses, including any documents for upload.
- In your selection criteria responses, please refer to your organisation using exactly the same namethat is entered in the “Nominating Organisation” field in the nomination form. Do not use abbreviations, alternative trading names or shortened forms.
- For any criteria with a word limit provided, please have your responses prepared in a separate electronic text document that you can then copy and paste into each individual text box in the online submission form. Your response/s will not be accepted if you exceed the word limit. Your word count is displayed for each response.
- Supporting material – You may provide up to five A4 pages of evidence to support the claims made in the nomination. Please combine all supporting material into a single document (.pdf or .doc(x) files). Cross-referencing supporting material in the criteria response is essential. Supporting information may include, but is not limited to, photos, data, graphs, and copies of commendations or other letters of recognition.
- Any documents to be uploaded must not exceed 10MB per file.
Upon completion of your submission, an e-mail will automatically be sent to the primary person (nominated in your submission) to confirm successful receipt of your nomination. The confirmation e-mail will include a copy of your submission, including file attachments for your own records.
(If you do not receive the confirmation e-mail immediately, please check your e-mail Junk folder or SPAM filtering systems prior to contacting NESA on 03 9624 2300.)
AWARDS JUDGING
The NESA Awards for Excellence judging process is rigorous, transparent, and taken very seriously by the Independent Judging Panel. Judges invited to participate in the Awards are people who have notable expertise in relevant areas such as recruitment, business, health, community services and social inclusion. Revision of the Award assessment process occurs annually to ensure we uphold the highest standards of integrity.
Every nomination is subject to a comprehensive and rigorous assessment process using a standardised scoring and weighting system with auditing, variance, and due diligence checks to ensure consistency with the Award criteria.
NESA announces a maximum of three finalists for each award category. The judging panel will exclude nominations that do not achieve an acceptable benchmark score from the determination of finalists. At their discretion, the judging panel may identify nominations worthy of additional commendation, recognition, or Award. A panel of at least two judges, including an Award Convenor, undertakes assessment of each Award category. Each judge independently assesses each nomination in the category, scoring each criterion and providing written comments including feedback on how to strengthen the nomination.
After assessment of all nominations for the category are complete, the Award Convenors conduct an audit, crosschecking all scores given by the category judging panel to identify any inconsistencies in scoring. Where this occurs, Award Convenors review the nomination before contacting the judge(s) to discuss the rationale for their score. As appropriate, the Award Convenor may convene a deliberation conference to discuss the nomination(s) or criteria for which scoring has been discordant and/or request a re-assessment by one or more judges.
After completion of the assessment process, the top three scoring nominations become the Award category Finalists and announced publicly. Announcement of Award winners of each category occurs at the Gala Awards Dinner held in conjunction with the NESA National Conference.
NESA staff support the judging process but do not participate in the assessment of or review nominations. Management of nominations occurs with strict confidentiality processes in place.
INTRODUCING THE JUDGING PANEL
MAREE ARMANSIN
Maree Armansin has 27 years experience in the organisational development sector and has worked in the education, training and organizational development of adults in both the public and private sectors.
Maree is passionate about making a difference in the lives of others and her work has been in humanising organisations in order to bring about mindful change.
Qualifications
Master of Education
Master of Social Science (Counselling)
Grad Dip Counselling
B Ed, Dip. Tchg, Dip. TAE
Maree is on the Board of the Psychotherapy and Counselling Federation of Australia
Christine Flynn
BA; DipEd; FAICD; MAMI
Christine is an experienced Board Chair and Director, and executive leader, recognised for her capabilities in Board governance, organisational strategy, strategic risk, and leadership. Christine is an accredited facilitator for the Australian Institute of Company Directors and also serves as a Director on the Board of Queensland Country Health Fund Ltd.
Christine has held roles as a senior executive in the public service and on Boards including as President of Institute of Public Administration Australia (Queensland), Director of the International Research Society for Public Management, Member of the Audit and Risk Committee of the Queensland Audit Office, and the QUT School of Business Advisory Board. Christine was formerly the Chair of the Board of Queenslanders Credit Union until 2018 when it merged with Queensland Country Credit Union (now Queensland Country Bank.)
Dr. Peter Laver, AM
This has included for organisations such as the Australian Academy of Technological Sciences and Engineering, National Board of Employment Education and Training, Victorian Learning and Employment Skills Commission, Community Advisory Council for the Community Support Fund, and the Prime Minister’s Science Prizes. In addition, he provides voluntary expertise to many not-for-profit organisations.
Judges' Top Five Tips
Tip 1.
Take time to read and understand the criteria thoroughly – analyse the criteria to ensure you understand exactly what is required in your response. If you are unsure clarify the criteria with NESA.
Tip 2.
Make sure your response fully addresses the criteria. For instance, if a question asks you to provide a timeline then ensure you detail the response chronologically.
Tip 3.
Avoid writing expansive, sweeping claims or generic declarations. Such statements actually undermine the strength of a nomination, as typically, they contain very little substance and cannot be either proven or disputed.
Tip 4.
Be specific about your or the nominee’s achievements. Provide evidence to support your claims against the criteria and wherever possible use more than one statistic to prove the point. There are many forms of evidence that you can use to support your claims; data, performance reports, letters of commendation, case studies or examples – choose the form that best relates to the criterion and if the criterion asks for specific evidence e.g. data or a case study, provide what is asked for. If you use the option to upload supporting material, ensure you cross-reference the evidence in the criteria responses and clearly title the uploaded attachment.
Tip 5.
If you are writing about yourself, then be yourself. Judges want to get to know you from the pages of your nomination. They want to gain insight into the type of person you are e.g. your values and passion for what you do. If you are writing about someone else be sure to capture the real person in the nomination. We recommend that completion of nominations occur in partnership with nominees to ensure as much information about them as possible is captured in your submission.
IMPORTANT DATES
Applications open: 10 AUGUST 2023
Applications close: MONDAY 4 SEPTEMBER 2023
Judging: 6 – 15 SEPTEMBER 2023
Finalists announced: 25 SEPTEMBER 2023
Winners announced (at the Gala Awards Dinner): WEDNESDAY 11 OCTOBER 2023
By placing an entry in the Awards, the submitting organisation is confirming their commitment for a nominating Employment Consultant to attend the Awards for Excellence in person (or virtually upon special request) on Wednesday 11 October at the Sofitel Brisbane.
The How to Effectively Sell Yourself at an Interview @ Online at your desk
NESA Webinar
The How to Effectively Sell Yourself at an Interview
Wednesday 18 October 2023
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline staff
SUMMARY
The online one hour session is full of advice and tips, designed for you can share with your participants while preparing them for an employer interview. If you are an Employment consultant or an Employer engagement officer, then this webinar will add to your existing tool kit
WHAT YOU CAN EXPECT
- What to prepare beforehand to be a standout candidate
- To craft a compelling story to demonstrate you background, experience, and career plan
- To highlight you unique selling points and to match them to the employer’s needs
- To build instant rapport with the interviewer
- To prepare specific examples to support your employability
- To demonstrate your ability to solve problems at work
- To showcase your teamwork and communication skills
- To express your passion and motivation for the position on offer
- The importance of being confident and positive
- The value of crafting a Thankyou note to be sent after the interview
Facilitator
KEVIN KOSKY
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
Standing Out from Other Job Candidates @ Online at your desk
NESA Webinar
Standing Out from Other Job Candidates
Wednesday 8 November 2023
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline staff
SUMMARY
Job seeking is like a competition. The Job Seeker has to stand out to win the “prize”. While all employers need to know if they are choosing the right person, they are also looking for that person that can bring along something different to their organisational mix.
WHAT YOU CAN EXPECT
- Tips and tricks to supercharge your job application
- What you need to know about the employer before you attend the interview
- Why a two-way interview will set you apart from others
- How to tell stories of success to showcase your achievements
- How to create instant rapport with your interviewers
- How to personalise your communication to build trust
- To ask the right questions to demonstrate your interest in the employer
- The influence of enthusiasm
- How to visualise yourself to success
Facilitator
KEVIN KOSKY
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Master Class
Employer Engagement Blueprint Master Class
Online 3 hour workshop
Tuesday 28 November 20203
1.00pm to 4.00pm AEDT
PLATFORM: ZOOM
TARGET GROUP
Frontline staff that engage with employers
SUMMARY
The master class is designed to help you alleviate the feelings of frustration from a lack of employer engagement; and to provide you with strategies for developing a better working relationship with your employers, leaving them with a solid trust in your abilities.
This is a 3-hour online (with a 10 minute coffee break) master class. It is a highly interactive, modularlised program, complete with customisable content for you and your team.
We invite you to participate in
Plan
Learn how to approach and recruit employers through rapport
Discover what they want to hear when being contacted
How gatekeepers can be sidestepped
The best way to follow up with employers after a conversation
Implement
Craft compelling hooks that draw in employers
Book meetings through email, phone calls or video chats
Understand the different personality types and body language techniques so you can target your audience more effectively
Bolster
Retain and sustain top talent by connecting with prospects
Leverage sophisticated objection-handling techniques
Create authentic connections to clients in challenging environments
Staying resilient during tough times
Facilitator
raimond volpe
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won an increasing number of international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than 3 hours.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
The Reverse Marketing with Intent
Thursday 18 January 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Frontline staff
SUMMARY
In this webinar we will discuss reverse marketing
strategies to place priority job seekers into the hidden job market.
The focus is on making contact with specific employers. It will
explore getting the job seeker and employment services
practitioners ready to make a reverse marketing call, and how to
manage the call including handling objections.
The focus of this webinar is not on vacancy development for job
matching.
WHAT YOU CAN EXPECT
- Preparation is key
- Be in a positive mindset
- What approaches have the best results
- What to look for, what to listen for
- What is the best way to respond to objections
Facilitator
Linda Pierson
Linda is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver the Bounce Program within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
Redesign Your Clients Resumes to get them shortlisted
Thursday 7 March 2024
3.00pm - 4.30pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All frontline Staff
SUMMARY
Did you know that online application systems are rejecting your client resumes for simple things like a font type?
Have you and your client ever pulled together a great job application, flicked it off, waited, waited and waited, and received no reply? These days many organisations use HR Software to screen out documents based on formatting, lack of key words and other things that you may not be aware of.
The change from human eyes reviewing the initial application to computer software analysing the application has changed the way successful applications are formatted. This webinar will provide an understanding of those changes and how they are impacting on your clients success.
It will make you look at addressing criteria and your resume templates in a whole new light.
This is ideal for frontline staff who are advising clients on the application process and what they need to do to avoid being rejected by online application / recruitment databases / HR Software.
WHAT YOU CAN EXPECT
- An understanding of how online applications are processed by screening software is essential to know so your clients are not screened out on the first pass
- The importance of key words in your job seeker’s application and matching these to the advertisement or industry that they are applying for
- Formatting and making things pretty- why this does not work with online applications. Fonts to use, and fonts not to use!
- Keeping it simple – how irrelevant or complex information on your online resume or application can be hurting your client’s chances of ending up on the ” Yes” list
- Resume – the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
- The common mistakes that blocks resumes from getting through.
Facilitator
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years experience working in Employment Services and ten years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.
Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.
Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for one and a half hours.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
shifting behaviour for better outcomes
Wednesday 27 March 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Staff
SUMMARY
The Shifting Behaviour for Better Outcomes webinar is a dynamic and practical session. Designed to equip participants with skills and strategies to shift behaviours in themselves and their cohorts, this session will help you create new patterns to achieve better results.
Join Mike Symonds as he shares the principles of Behaviour Change and takes you through easy, practical activities you can use to create lasting change.
WHAT YOU CAN EXPECT
- Learn the 3 areas to focus on to improve performance
- Discover what’s holding you and your cohorts back
- Participate in a series of ‘easy to do’ activities to help ‘break through’ these barriers
Facilitator
Mike Symonds
With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
Engaging the reluctant participant and how to get them moving
Monday 8 April 2024
2.00pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
All frontline Staff
SUMMARY
Systematically addressing the reasons that job seekers put forward for not being gainfully employed goes hand in hand with being an Employment Consultant. But what do we do when the problem is much more complex? We need to become more curious about our participants. What are their barriers? How are these barriers affecting the job seeker’s life? How have they tried to address the barriers in the past? To be effective, we must explore, investigate, understand… engage with our participants.
Our webinar is aimed at front line staff and site managers who are experiencing this issue and would like to explore some workable options. It will discuss re-engagement strategies that really work.
WHAT YOU CAN EXPECT
- Identifying & addressing complex barriers
- Understanding the reluctant participant
- Building harmonious and sustainable relationships
- Moving the reluctant participant towards employment (are we thinking outside of the box?)
- Change Plan Action (what is it? how does it work?)
Facilitator
leonie lam
Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.
In 2017, she was nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.
She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.
Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
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EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
