Home | National Employment Services Association

Opportunity for everyone
through employment and inclusion

We are dedicated to a vision of opportunity for all through employment and inclusion! NESA is proud to have been Australia’s peak body for the employment services sector since 1997. We represent the full range of contracted employment service providers, including not-for-profit and private organisations providing services for people with disability, youth, Indigenous communities, people with mental health issues, migrants and other disadvantaged job seekers.

OUR Services

POLICY PAPERS AND SUBMISSIONS

Copies of our policy papers
and submissions to government inquiries

ADVOCACY AND STAKEHOLDER ENGAGEMENT

Information regarding our advocacy and stakeholder engagement activities

PRACTITIONER TOOLKIT

An evolving online resource kit for employment services practitioners

NESA EVENTS

Provides timely information about sector-relevant events as they arise - conferences, forums and retreats

PROFESSIONAL DEVELOPMENT

Our Professional Development workshop and webinar calendar

INDUSTRY PARTNERS

Presenting members with high quality practical services and product options that support business and operations

EMPLOYMENT SERVICES WORKFORCE SURVEY

Information regarding our biennial Employment Services Workforce Survey

CAPACITY BUILDING

Consulting and capacity building projects that complement our member services and advocacy

INTERNATIONAL

NESA has a team of expert advisors who are able to work alongside governments and organisations providing advisory services in policy design and implementation

Our EVENTS

NESA NATIONAL CONFERENCE 2022

SAVE THE DATE!

5-6 October | Sydney

We are delighted to once again be able to provide opportunities to network, hear from keynote speakers and participate in relevant and informative workshops, and we look forward to having you join us either in person or virtually.

EVENT DETAILS
Pre Conference Leadership Forum – 4 October
Welcome Drinks – Evening of 4 October
Day 1 & 2 National Conference – 5 and 6 October
Awards for Excellence Gala Dinner – Evening of 5 October

More details to come. Subscribe to our events newsletter for all the latest conference updates

Our PD EVENTS

PREPARING FOR TENDERS

Stakeholder Engagement Managers / Teams

TOPICS

Pre Bid Stakeholder (Employer and Community) Engagement Strategies Workshop

VIEW OUR PREPARING FOR TENDERS PAGE

BEING SAFE

FOR ALL INDUSTRY STAFF

TOPICS

Reset your Mindset – Mindfulness Webinar

Managing Challenging and Aggressive Client Behaviour 2 Part Coaching Program

AND MORE...

VIEW OUR PD CALENDAR

JOB SEEKER AND EMPLOYER ENGAGEMENT

FOR ALL INDUSTRY STAFF

TOPICS

Making The Most Of Your Client Hour Webinar

Effective Telephone Techniques to Engage with Job Seekers Webinar

Thriving in Change Webinar

AND MORE...

VIEW OUR PD CALENDAR

KNOWING YOUR JOB

FOR ALL INDUSTRY STAFF

TOPICS

Remote Servicing in Employment Services – A New Approach to Case Management 2 Part Coaching Program

New Starters- Introduction to Australia’s Employment Services Sector 3 Part Coaching Program
AND MORE...

VIEW OUR PD CALENDAR

OVERCOMING BARRIERS

FOR ALL INDUSTRY STAFF

TOPICS

Understanding Mental Health Webinar

Substance Affected – What You Should Be Aware Of Webinar

AND MORE...

VIEW OUR PD CALENDAR

KNOWING YOUR
JOB

FOR FRONTLINE STAFF

TOPICS

Redesign Your Client Resumes and Avoid Online Applications Screening Them OUT

New Starters- Introduction to Australia’s Employment Services Sector

AND MORE...

VIEW OUR PD CALENDAR

GETTING THE JOB

FOR FRONTLINE STAFF

TOPICS

Cover Letters and Addressing Selection Criteria

AND MORE...

VIEW OUR PD CALENDAR

JOB SEEKER AND EMPLOYER ENGAGEMENT

FOR FRONTLINE STAFF

TOPICS

Making The Most Of Your Client Hour

Employer Engagement Master Class

AND MORE...

VIEW OUR PD CALENDAR

KEEPING THEM IN THE JOB

FOR FRONTLINE STAFF

TOPICS

PPS – Being Prepared for Job Fallouts and Moving Them Back into Work

AND MORE...

VIEW OUR PD CALENDAR

PEER CLINIC

FOR FRONTLINE STAFF

UPCOMING EVENT

Employer and Job Seeker Objections Clinic Series

VIEW MORE INFORMATION

SOMETHING FOR THE MANAGERS

FOR MANAGERS

TOPICS

Performance Management for New Leaders and Other Beginners 3 Part Coaching Program

AND MORE...

VIEW OUR PD CALENDAR

"Clare is fantastic to listen to. She speaks with energy and enthusiasm. I find myself uplifted and positive after her webinars."

"Very interesting and very easy to see how this relates to our industry and our everyday lives when communicating with others."

"Mike made it interactive, provided some fun and relevant information. A great example of 40/40/20%"

"Great content, non aggressive delivery on such a delicate subject."

"Really well structured and great information on elements that I would not think of, especially in regards to how and when we contact our job seekers and employers."

"A good reminder of previous learnings that I may not utilise often enough. Presenter was so engaging and relatable."

"This was probably the most informative and understandable training session I have attended on the topic of AOD and substance abuse. Clearly and well articulated."

"Every consultant should take this training up as it's the passport to the employer."

PUBLIC

MAY 2022 | NESA SUBMISSION

NESA: Reach Beyond the Headlines, Strengthening Australia’s Employment Assistance

Unemployment has serious economic and social impacts and is a scourge on Australia’s social and economic wellbeing. The impacts of unemployment ripple throughout the fabric of our nation and result in huge social and economic costs that restrict our economy’s productive potential and growth1. As the Philip Lowe Governor of the Reserve Bank stated, having a good job at a decent rate of pay is important for individual Australians and our collective good and economic prosperity...

PUBLIC

FEB 2022 | SUBMISSION

Submission to the Department of Social Services.

The National Employment Services Association (NESA) welcomes the opportunity to work together and share in the ownership of a new disability employment support program to improve employment outcomes for people with disability. Access to employment for people with disability is fundamental to the creation of a successful and inclusive society...

MEMBERS ONLY

NOV 2021 | SUBMISSION

NESA's Response to the DSS 2021 Formal Performance Assessment – Draft Industry Information Paper

NESA received immediate and a significant volume of feedback from members following the initial release of the Draft IIP in late December 2020, and again with the re-issue on 9 July 2021. The issues and concerns identified then related to the lack of Star Ratings data, the introduction of a new Star Ratings methodology, concerns around undertaking a performance assessment exercise during the COVID-19 pandemic, and a lack of clarity around the actual assessment process…

PUBLIC

SEP 2021 | SUBMISSION

NESA Submission to the: Social Security Legislation Amendment (Remote Engagement Program) Bill 2021

As part of the 2021-22 Budget, the Government announced a new remote jobs program commencing in 2023, which will replace the Community Development Program (CDP). The Social Security Legislation Amendment (Remote Engagement Program) Bill 2021 bill will introduce changes that will enable the payment of additional income support supplements which will be used to incentivise participation in activities...

NESA ANNUAL REPORT 2019-20

We invite you to explore our Annual Report for a summary of how we have achieved influential representation and advocacy, and effective member support and capacity development. Be sure to read the selection of member good news stories that highlight the work of our members and their impact on transforming lives.

Opportunity for everyonethrough employment and inclusion

OUR Services

Our EVENTS

NESA NATIONAL CONFERENCE 2022

SAVE THE DATE!

5-6 October | Sydney

Our PD EVENTS

PREPARING FOR TENDERS

TOPICS

BEING SAFE

TOPICS

JOB SEEKER AND EMPLOYER ENGAGEMENT

TOPICS

KNOWING YOUR JOB

TOPICS

OVERCOMING BARRIERS

TOPICS

KNOWING YOUR JOB

TOPICS

GETTING THE JOB

TOPICS

JOB SEEKER AND EMPLOYER ENGAGEMENT

TOPICS

KEEPING THEM IN THE JOB

TOPICS

PEER CLINIC

UPCOMING EVENT

SOMETHING FOR THE MANAGERS

TOPICS

NESA Publications

PUBLIC

MAY 2022 | NESA SUBMISSION

PUBLIC

FEB 2022 | SUBMISSION

MEMBERS ONLY

NOV 2021 | SUBMISSION

PUBLIC

SEP 2021 | SUBMISSION

4.0%

Australian unemployment rate (15+)

AS OF MAR 2022

551,300

Unemployed Australians (15+)

AS OF MAR 2022

13,372,000

Employment rate (15+)

AS OF MAR 2022

2021 NESA

Opportunity for everyone
through employment and inclusion

KNOWING YOUR
JOB