Supporting the Development of
Employment Services Internationally
NESA has a team of expert advisors who are able to work alongside governments and organisations providing advisory services in policy design and implementation, including marketization, capacity building, change management, business modelling, research, performance improvement and contract audits and evaluation.
SInce 1988, NESA has supported both the Australian government and local organisations to become world leaders in the provision of government contracted employment services and is an active member of World Association of Public Employment Services (WAPES) and the OECD Local Economic and Employment (LEED) Programme.
NESA’s expertise in supporting excellence in policy and programme design, implementation and practice means that we are uniquely placed to assist governments and organisations in developing or improving the delivery of local employment services, anywhere in the world.
We have an extensive understanding of the intricate relationship between government policy, community expectations and the delivery of contracted employment services.
We understand that just as every job seeker is different, so too is every job market. Whether the problem is high youth unemployment, long term unemployment, an ageing job seeker population, geographically remote communities or a declining industry base, we have the skills and expertise to assist both governments and organisations in finding the right national and/or local solution.
NESA International Solutions
NESA has an international capacity to deliver tailored, market-specific policy support and guidance, advisory services, capacity building and programme design solutions.
Our advisors have been individually selected based on their extensive experience across the employment and related services industry and their ability to extract Australian and international best practice and transfer this into national and/or local policy and programmes providing assistance with:
Policy design, implementation and evaluation
Government programme reforms
Employment Service delivery model design
Capacity building and performance improvement
NESA Capacity Building
NESA has experience in delivering over 150 capacity building programmes to employment service providers, and have worked with and supported boards, executives, and local management and frontline workers in:
Business and budget modelling
Performance improvement strategies and frameworks
Contract audits and evaluation
Partnership agreements and mediations
Community and employer engagement strategies
NESA Professional Development
The suite of services offered by NESA includes a comprehensive scope of professional development programmes that can be tailored to complement a government or organisational need. With our extensive networks and partnerships, NESA is able to design a solution tailored to your operational or policy requirements. Our professional development includes, but is not limited to:
National and Industry Forums and Conferences
e-Learning and Classroom Training
Workforce Development Strategies
Organisational Profiling and Accreditation
NESA recognises the need for high quality performance of people and organisations in government contracted employment services. We have developed and maintain frameworks to guide continuous delivery improvement and that recognise and encourage professionalisation through an ongoing commitment to learning and development. NESA is well placed to assist in the design and implementation of such frameworks to suit the particular needs of employment services solutions worldwide.
NESA Research and Strategies
NESA has a team of professional industry specialists who have extensive experience in Australian and international employment services and broader labour market research and policy. Our research team continues to review and evaluate policy, best programme practice, business models and political agendas to ensure that we are well informed in our advice to clients of suitable strategies. We ensure that our intervention and support is evidenced based and at the forefront of international best practice.