#NESAPDTRAINING
NESM and Enhanced Services: Preparing For Your Proposal 2 Workshop
On-line in 5 -parts
Join NESA's Senior Policy Advisor Damien Opolski online as he hosts and facilitates the 5 part NESM and Enhanced Services: Preparing For Your Proposal 2 workshop. In the fifth module, Damien will be joined by NESA’s Principal Policy Advisor Annette Gill as the topic expert to look at and discuss the selection criteria.
In May this year we ran a very successful three-part series called ‘NESM – Preparing For Your Proposal’. The series looked at the proposed licencing and payments models, as well as giving newer people an insight into the evolution of Australia’s employment services and the current landscape. We also looked at how the Department of Education, Skills and Employment (DESE) have traditionally monitored performance and some key tips around responding to DESE procurement exercises.
This Preparing For Your Proposal 2 workshop builds on this. With the release of the Request for Proposal we now have a greater insight into what NESM Enhanced Services will look like ‘on the ground’.
Preparing For Your Proposal 2 workshop will be delivered on-line in five modules over five near consecutive days, starting Wednesday 15 September 2021.
The workshop will be delivered by Damien Opolski with topic expert Annette Gill joining him in Module 5.
This will ensure you get information early and maximise the time available to complete your proposal. Modules 2 – 4 look at different aspects of the policy and will be of particular interest to newer people.
WITH THE RELEASE OF THE REQUEST FOR PROPOSAL WE NOW HAVE A GREATER INSIGHT INTO WHAT NESM ENHANCED SERVICES WILL LOOK LIKE ‘ON THE GROUND’.
AUDIENCE
Managers / Teams – Those occupying specialist roles, recruited or seconded for the bid process.
Delivered on-line in 5 MODULES
- Module one: The NESM Framework: panels and licences, payments and performance, and a job seeker journey through Digital and Enhanced Services – Wednesday 15 September 2021 at 2.00pm AEST
- Module two: Mutual Obligation, Points Based Activation and the Targeted Compliance Framework – Thursday 16 September 2021 at 2.00pm AEST
- Module three: Programs and Assistance: an Introduction to the Employment Fund, wage subsidies, relocation assistance, and key activation point programs Work for the Dole, Career Transition Assistance and Employability Skills Training – Friday 17 September 2021 at 2.00pm AEST
- Module four: Outcomes. What is an Outcome? Why do we have Full and Pathway Outcomes? How do we know when a job seeker achieves an Outcome and what evidence do we need? – Monday 20 September 2021 at 2.00pm AEST
- Module five: Preparing for Your Proposal: A look at the selection criteria and a discussion with NESA’s Principal Policy Advisor Annette Gill about ‘what does DESE look for?’ – Tuesday 21 September 2021 at 2.00pm AEST
FORMAT
FacilitatorS
Damien Opolski – Senior Policy Advisor – National Employment Services Association (NESA) – will be delivering modules 1 to 5.
Damien has over 35 years of experience and depth of skills in all facets of Australian employment services. Earlier in his career Damien spent a number of years on the ‘front line’ working in the former Commonwealth Employment Service (CES). Damien estimates he has conducted over 10,000 job seeker interviews and worked with hundreds of employers. While working with the Department of Employment as Director of the Learning Centre Damien managed development of the training platform, training strategies and materials to ensure the 20,000+ professionals engaged in the delivery of Australian employment services received training to undertake their role. As a Senior Policy Advisor with NESA, Damien continues to support member organisations navigate contract requirements, with a strong focus on IT and cyber security, as well as continuing to develop front line practice as a regular workshop presenter for NESA. Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience; and he has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.
Annette Gill – Principal Policy Advisor – National Employment Services Association (NESA) – will be our topic expert for module 5
Annette Gill is a consultant with a wealth of experience in social policy, government relations, competitive procurement and operational management. Following her studies in Applied Psychology, Annette’s diverse career has spanned human services with roles focused on homeless youth, substance users, disadvantaged families, people with disabilities, survivors of sexual assault and the unemployed. Annette has worked with not-for-profit, private and local government organisations and has been involved in State and Commonwealth funded employment services since the early 1990’s.
Annette was the General Manager of a successful employment service organisation and later came to NESA where she worked for 10 years as the Policy Manager. Prior to commencing her current consultancy business, Annette held the role of Policy and Research Manager of Karingal, a large community and disability services organisation with annual revenue of approximately $100 m and which was part of the NDIS Barwon trial. In this role, Annette led the policy and research agenda as well as undertaking bid management contributing to organisational growth, particularly in its aged care and employment services divisions.
DURATION
Held on-line from 2.00pm to 3.30pm AEST on all 5 days
PRICING
FOR ALL 5 MODULES:
NESA members $720pp (per person)
Non-members $900pp
OR
PICK ANY MODULE:
NESA members $200pp per module
Non-members $300pp per module
All prices GST inclusive.
To register please email max croft
In your email please indicate if you would like to register for all 5 modules or for which single modules. If you are registering more than one person, please provide Max with a list of names and email addresses, and indicate whether they are registering for all 5 modules or for which single modules.
NESA CEO FORUM AND
PRACTITIONERS CONFERENCE
THANK YOU!
Thank you to all of our valuable attendees, great speakers and workshop presenters, both in person and virtual. We hope you had the opportunity to catch up with old friends, connect with new colleagues, and network with like-minded thought leaders.
Event photos, recordings and presentations are now available – for attendees only.
NESA CEO FORUM AND
PRACTITIONERS CONFERENCE
NESA is proud to present two action packed days on 9 and 10 June 2022 at the Pullman Hotel in Melbourne and via virtual attendance. Networking drinks will be held on the evening of Thursday the 9th.
Our CEO Forum gives CEOs the opportunity to come together to share thoughts and experiences around transition and the 1 July Workforce Australia implementation. Guest speakers will include Mr Nathan Smythe, Deputy Secretary, Employment and National Workforce Group, Department of Education Skills and Employment.
The Practitioners Conference will feature a number of DESE presentations on topics including the latest transition advice, activation in Workforce Australia Services, the Workforce Australia Services Provider Performance Framework and licensing arrangements, and updates on ESS web 2.0 and the Learning Centre. DESE’s presentations will be supported by a booth where providers can discuss the types of things that DESE will track as part of their compliance monitoring. The Conference will also include presentations from some of our partners on strengthening employer engagement, addressing jobseeker barriers through integrating into goals, and the latest research on digitalisation of welfare to work.
Topics
Our Practitioners Forum offers a perfect opportunity for your staff to prepare for the challenges and opportunities ahead, with a range of sessions and workshops covering topics including:
• Welcome to Workforce Australia
• Workforce Australia Transition and Branding
• Activation and Points Based Activation System (PBAS) in Workforce Australia Services
• Workforce Australia Services Provider Performance Framework and Licensing Arrangements
• Supporting Complex Participants: A Workshop On Integrating Participant Barriers & Goals
• Workforce Australia Services – Quality and Assurance Analytics
• Tools of the Trade: ESS Web 2.0/Learning Centre
• Workforce Australia: the big opportunity for employer engagement
• The Digital Governance of Welfare to Work: Findings from the Interim Report
• Working with the States
• Optimising potential
SPEAKERS - CEO FORUM
SOCIAL CHANGEMAKER
A social changemaker, Corinne has helped shape the impact investing and social economy landscape in Australia through critical roles with Jobsbank, Impact Investing Australia, Good Shepherd Microfinance, The Difference Incubator, The Australian Sustainable Finance Initiative, and others.
A Churchill Fellowship (2009), and MoneySmart Award recipient (2013) with a Master’s in Environmental Science, Corinne is driven by a sense of fairness and social justice to create spaces where business and positive impact intersect.
Corinne is passionate about ensuring commercial organisations effectively integrate inclusive employment and social procurement into their business. Recently, she founded an award-winning social enterprise where she developed solutions to help vulnerable consumers access fair and affordable finance.
Lecturer in Political Science in the School of Social and Political Sciences, University of Melbourne.
Michael McGann is Lecturer in Political Science in the School of Social and Political Sciences, University of Melbourne. He specialises in the governance of welfare and active labour market policies, with a particular focus on issues related to the contracting out and marketization of public employment services. He is the co-author of Buying and Selling the Poor: Inside Australia’s Privatised Welfare-to-Work Market (Sydney University Press, 2021) and his research has appeared in international journals including Public Administration, Administration and Society, Journal of Social Policy, Social Policy and Society, Policy Sciences, and Politics & Policy.
Associate Professor in Social Policy and Research at the University of New South Wales (Sydney, Australia).
Siobhan O’Sullivan is Associate Professor in Social Policy and Research at the University of New South Wales (Sydney, Australia). Her research focuses on the delivery of contracted employment services in Australia, the UK, and around the world. She has a broad interest in the welfare state and ‘mission drift’ as well as an ongoing interest in animal welfare policy and environmental ethics. She is the co-author of several books on street-level bureaucracy and the governance of welfare-to-work, including Getting welfare-to-work: Street-level governance in Australia, the UK, and the Netherlands (Oxford University Press, 2015) and, most recently, Buying and Selling the Poor: Inside Australia’s Privatised Welfare-to-Work Market (Sydney University Press, 2021).
SPEAKERS - PRACTITIONERS CONFERENCE
KEYNOTE SPEAKER
“A tour bus is a petri dish of human behaviour, and is the best way to get to know exactly how to work with all different types of people”
How do you go from being an industry trainer and leader across Europe for Contiki Holidays to being one of the most sought after keynote speakers and professional trainers in Australia and the Asia Pacific? That is the question asked often of Mark and the answer he says is simple, it is all about understanding people. Understanding how they behave, think and make the choices they do, both professionally and personally.
As an experienced motivational keynote speaker it’s this understanding that has seen Mark hold senior and strategic leadership development roles for major global players across the Asia Pacific and Europe and led to him to being invited to work on projects design and implement sales strategies and bespoke methodologies for billion-dollar sales teams across the globe. Add to that some serious hard work and that is how in twenty years Mark has moved from connecting with people in Europe to connecting with people in their own lives, all as a guest speaker and trainer.
ASSISTANT SECRETARY, FUNDS AND PAYMENTS BRANCH
Quyen Tran is the Assistant Secretary, Funding and Payments Branch, Workforce Australia for Individuals Division in the Department of Education, Skills and Employment.
Since joining the department in 2008, Quyen has held a number of senior leadership roles driving major reforms in school funding, quality teaching, supporting the National School Resourcing Board, and more recently, driving reforms in the delivery of employment services. Quyen has worked across a broad range of public policy issues within Government including issues of social policy, aviation and maritime security, National Broadband Network impacts on schools and infrastructure.
Quyen holds a Bachelor of Economics and a Bachelor of Actuarial Studies from the Australian National University.
CEO, CREATING NEW PATHWAYS
Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years, she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. She is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional and has worked as a psychotherapist in employment services for over 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.
FOUNDER & DIRECTOR,
PROSPERT CONSULTING & TRAINING
Prospert was founded by Paul Diviny whose experience includes 30 years in sales, marketing and operations management including line management in employment services. Paul has consulted with ASX200, multinationals, Government departments, training providers, not for profits as well as small and medium enterprises.
Prospert believes that every job seeker and employer should have access to quality employment services which enable them to find meaningful and sustainable work and grow their businesses, respectively. Our name reflects our promise to employment service providers and their customers alike – “you prosper from our expertise”.
Prospert brings together experts in training, coaching, consulting, and tendering to increase the capacity of the employment services sector to better meet the needs of its customers, while also building strong organisational reputations and sustainable businesses.
Prospert’s specialist services include:
• Training and coaching with a focus on employer engagement
• Tender management from business cases, to bid preparation & writing, and transition to new contracts
• Consulting and strategic advice to manage risk and diversify revenue
Prospert’s talented team comprises experienced industry professionals with deep subject matter expertise including expert trainers and mentors, strategic project managers, business analysts, tender writers and various subject matter experts.
POSTDOCTORAL RESEARCH FELLOW
Dr Sarah Ball is a Postdoctoral Research Fellow working on the ARC Linkage Project titled ‘The new digital governance of welfare-to-work’. Prior to this she completed her PhD at the Institute of Social Science Research at the University of Queensland. Her research explored the use of behavioural insights and experimental methods in the development of social policy in the Australian Federal Government. Prior this she worked for 5 years in the Australian Public Service, where she developed a deep interest in public administration, knowledge sharing and evidence-based policy.
CEO and Founder
Bounce Australia/Bounce USA
The CEO & Founder of Bounce Australia, Maria Smith is a communications and behaviour change expert with over two decades of experience in workforce engagement and activation. She is the creative force behind the Bounce Program and the Bounce Job Coach Certification, two transformational wellbeing & work-readiness programs credited with impacting the lives of thousands of people across the world. Since 2006, Maria has grown Bounce to become a globally recognised company by expanding her programs into the USA, the UK and New Zealand.
Maria’s in-deep knowledge of wellbeing science and her unique skills in emotional intelligence, behavioural nudging and positive psychology are the cornerstone of Bounce’s training programs and make her highly sort-after for executive-level coaching and mentoring. Recognised for her energetic communication style and her dynamic story-telling ability, Maria delivers highly impactful content, backed up by scientifically proven methodologies that are guaranteed to bring greater self-awareness and influence behaviour change in the most positive way.
Passionately dedicated to personal growth and development, Maria holds a Bachelor’s Degree in Social Science, a Diploma in Positive Psychology, a Master’s in Business Administration (MBA) specialising in Managing and Leading People, and is currently completing a Masters of Applied Positive Psychology (University of Melbourne).
Event Details
VENUE
PULLMAN MELBOURNE, ALBERT PARK
65 Queens Rd, Albert Park VIC 3004
CEO FORUM
Thursday 9 June 2022
8.30am Registrations Open
5.00pm Forum Closes
NETWORKING DRINKS
Thursday 9 June 2022
Time: 5.00pm - 7.00pm
PRACTITIONERS CONFERENCE
Friday 10 June 2022
8.00am Registrations Open
9.00am Welcome to Country
5.00pm Conference Close
Cost
NESA Member
CEO FORUM-
Attendance at the CEO Forum
-
Complimentary attendance at Networking Drinks
-
Prices are inclusive of GST
NESA Member
PRACTITIONERS CONFERENCE ONLY-
Attendance at the Practitioners Conference Only
-
Prices are inclusive of GST
-
.
NESA Member
NETWORKING DRINKS ONLY-
Attendance at the Networking Drinks Only
-
Prices are inclusive of GST
-
.
NESA Member
CEO FORUM + PRAC CONFERENCE-
Attendance at the CEO Forum and Practitioners Conference
-
Complimentary attendance at Networking Drinks
-
Prices are inclusive of GST
NESA Member
NETWORKING DRINKS + PRAC CONFERENCE-
Attendance at the Practitioners Conference
-
Attendance at the Networking Drinks
-
Prices are inclusive of GST
NESA Member
VIRTUAL REGISTRATION-
Access to all sessions presented live virtually
-
Ability to ask real-time questions of presenters available during live sessions
-
Prices are inclusive of GST
NON Member
CEO FORUM-
Attendance at the CEO Forum
-
Complimentary attendance at Networking Drinks
-
Prices are inclusive of GST
NON MEMBER
PRACTITIONERS CONFERENCE ONLY-
Attendance at the Practitioners Conference Only
-
Prices are inclusive of GST
-
.
NON MEMBER
NETWORKING DRINKS ONLY-
Attendance at the Networking Drinks Only
-
Prices are inclusive of GST
-
.
NON MEMBER
CEO FORUM + PRAC CONFERENCE-
Attendance at the CEO Forum and Practitioners Conference
-
Complimentary attendance at Networking Drinks
-
Prices are inclusive of GST
NON MEMBER
NETWORKING DRINKS + PRAC CONFERENCE-
Attendance at the Practitioners Conference
-
Attendance at the Networking Drinks
-
Prices are inclusive of GST
NON MEMBER
VIRTUAL REGISTRATION-
Access to all sessions presented live virtually
-
Ability to ask real-time questions of presenters available during live sessions
-
Prices are inclusive of GST
THANK YOU TO OUR SPONSORS AND EXHIBITORS
genU Training
NETWORKING DRINKS SPONSOR
As a national registered training organisation our primary purpose is to deliver quality education and training to assist all members of the community to reach their employment goals.
Our job ready microcredential courses assist learners to develop core skills and to build the knowledge and confidence they need to enter the workforce. Our valuable industry connections with key employers and labour hire firms enable us to support our learners beyond their training.
We believe that everyone should have equal access to quality education and training.
ALFFIE
MC SPONSOR
Placing the right person into the right course is critical to achieving a successful participant outcome.
This is why alffie empowers people to tailor programs to meet their individual needs — in-line with the new Workforce Australia contract.
We do this through our custom-built technological and digital solutions, including our dashboards, alffie app, local labour market tools and post-placement support application.
alffie’s training programs provide participants with the skills, knowledge and practical experience they need to gain and sustain employment.
Select from our range of full courses, accredited micro-credential skill sets, employability skills modules and skills in demand employment training programs.
CVCHECK
Since 2005, CVCheck has helped nearly 1,000,000 individuals and over 30,000 employers to meet the demands of regulatory environments.
Our systems help thousands of employers across Australia and New Zealand make the most of their people. We partner with large and small businesses that want to hire the best workforce and ensure they meet all regulatory and company requirements.
CVCheck’s range of pre-employment checks are ideal for individuals looking to be job-ready and employers who need fast and accurate background checks on new and existing staff.
MARSH
NESA
NESA Community Development
Program Forum
Supporting strong delivery now & stronger design for the future
NESA MEMBERS ONLY EVENT!
It has been over twelve months since Community Development Providers (CDP) providers have had a chance to come together and discuss innovations, opportunities, and challenges within the program.
During that time, we have seen a range of policy and program decisions implemented, and the election of the Albanese Government.
Over the next twelve months, there are opportunities to improve the way we support job seekers and employers in remote communities.
The opportunity also exists to contribute to the design of a new approach to remote employment services.
Providers should attend to:
• Connect and network with other service providers
• Hear from the Department on the current policy and program parameters affecting remote employment services
• Inform and shape NESA’s policy contribution to the redesign process
MORE INFO COMING SOON!!
Event Details
VENUE
CANBERRA SOUTHERN CROSS CLUB
92-96 Corinna St, Phillip ACT 2606
FORUM
2 DAY EVENT
Wednesday 20 & Thursday 21 July 2022
8.30 - 9.00 Registrations
9.00 - 5.00 Forum
PRICE
NESA MEMBERS ONLY
$599.00pp
GST inclusive
CONTACT US
Alicia Weiderman
0432 919 899
aliciaw@nesa.com.au
NESA Webinar
Serve yourself first
FRIDAY 2 SEPTEMBER 2022
12.00pm AEST
TARGET GROUP
All Staff
SUMMARY
We could be forgiven for thinking that we’re in some kind of film, an alternate reality – but the truth is, we are firmly ensconced in these topsy turvy times and it’s taking its toll.
As people who spend their working (and probably home) lives serving others, it’s all too easy to lose focus on yourself – and that’s not a sustainable strategy.
Terms such as compassion fatigue are finding their way into everyday vernacular. There is a cost to caring without serving yourself first, a cost that isn’t always easy to recover.
It’s time to invest some quality time learning about the benefits of self-care, what self-care does to our amazing brains and simple, easy to-implement strategies to replenish your cup and recharge your batteries for good!
WHAT YOU CAN EXPECT
- Why self-care is a critical element of resilience
- Why prioritising self-care is the only way to serve others
- The 3-legged stool of self-care and the difference it can make to your physical, mental and emotional health
- The importance of creating boundaries, keeping commitments and setting priorities
- How to create and maintain selfcare habits, rituals and routines
- Self-care strategies that don’t cost the earth yet can work wonders
Facilitator
CLARE EDWARDS
Clare is a change-maker. She helps organisations to tap into the collective potential of their people so that they can master personal leadership, thrive in change and stay fully engaged.
A passionate storyteller and inspiring speaker, Clare takes her audiences on an experiential journey, leaving them filled with new insights, keen to know more and motivated to change.
Clare’s corporate background spans 2 decades of working in senior management roles with global IT companies, surviving the dot com ‘boom and bust’ of the early millennium and thriving in complex, fast-paced change environments.
Clare makes the complex simple. She has studied neuroleadership extensively and brings theory and concepts to life helping people to uncover the full potential of their amazing brain and its ability to change – without the psychobabble.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
Understanding Mental Health
Tuesday 13 SEPTEMBER 2022
2.00PM - 3.00pm AEST
TARGET GROUP
All staff
SUMMARY
Mental health problems are all too common in our communities, so it is important that we seek to avoid language that could trigger episodes or make matters worse. In addition, front line staff will come across situations where a client needs immediate assistance.
The aim of this webinar is to provide you with information so you can feel comfortable about how you respond to a person with a mental health issue. Tune in and listen to Sharon comprehensively discuss and answer your questions on responding to and supporting a person with a mental health condition within a customer services environment.
WHAT YOU CAN EXPECT
- How social norms are formed
- How to speak and interact to avoid triggering episodes or making matters worse
- When something is not quite right
- Referral and follow up
- Helping yourself – by building an affirming workplace culture
Facilitator
SHARON MAMO
Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years.
As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA CEO FORUM 2022
TUESDAY 4 OCTOBER | SOFITEL SYDNEY WENTWORTH
EVENT SUMMARY
Our pre-conference CEO Forum is a unique opportunity for CEOs and senior leaders in our sector to consider strategic issues and opportunities facing our industry.
Attendees will:
• Hear from thought leaders on issues impacting our economy and consider the implications for our work
• Get direct feedback from Sally Sinclair on the Jobs Summit and what it means for our sector
• Contribute to building the industry perspective on the Government’s White Paper on Full Employment
• Engage on issues associated with the House Select Committee on Workforce Australia Employment Services
See you at #NESACEOFORUM22 !
Event Details
- NESA CEO Forum - Tues 4 Oct | 1.00pm - 5.00pm
- Welcome Reception - Tues 4 Oct | 5.30pm
- Day 1 & 2 NESA National Conference 2022 - Wed 5 & Thurs 6 Oct | 9.00am
- Gala Awards for Excellence Dinner - Wed 5 Oct | 7.30pm
- VENUE: Sofitel Sydney Wentworth
Visit our conference event page for more information
NESA Webinar
MINDFULNESS LEADS TO EMOTIONAL INTELLIGENCE
Monday 7 November 2022
2.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All staff
SUMMARY
Mindfulness practices can increase your self-awareness and awareness of other people, which leads to having more empathy and compassion for yourself and others. When you practice mindfulness practices regularly, you have a stronger ability to empathise with other people, your stakeholders, your customers and cultivate a more meaningful relationship with people.
WHAT YOU CAN EXPECT
- What is emotional intelligence?
- How mindfulness leads to emotional intelligence?
- Simple mindfulness practices that can help you handle challenging situations
- Understand how emotional triggers impact your thoughts and feelings and how to use mindfulness practices to manage the triggers
- Understand how to regulate strong emotions such as anger and frustration when working with people
- A breathing technique that can build more empathy for others
- Questions to ask yourself to enhance your empathy for others
Facilitator
Leonie lam
Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.
In 2017, she was nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.
She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.
Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
Leading the Self: Tools, Techniques & Tips to be the Best Version of You
Wednesday 7 December 2022
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All staff
SUMMARY
Leading ourselves is the first step to leading others. Research shows how well our team perform is in direct correlation to how evolved we are as individuals.
In this webinar you’ll be introduced to the science behind being the best version of yourself and the tools you can introduce into your life straight away to start being the best you.
WHAT YOU CAN EXPECT
• What is success?
• The 3 elements for an inspired life
• importance of building emotional balance
• The power of 1%
Facilitator
Mike Symonds
With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Sue Testa: +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
UNDERSTANDING PSYCHOSIS (INCLUDING BIPOLAR)AND SUBSTANCE MISUSE
Wednesday 14 December 2022
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All staff
SUMMARY
Supporting a person with complex needs can be difficult, but more so we when associate that support with stigmatized myths and fears around mental illness. This session will see you increase in empathy and confidence in supporting clients/consumers in their journey of vocation and/or employment.
WHAT YOU CAN EXPECT
- Awareness of co-morbidity and prevalence in understanding mental illness support
- Unpacking the myths associated with psychosis and substance use
- Defining psychosis and recognizing the major signs and symptoms
- Defining Substance Use problems
- Unpacking referral and support options
Facilitator
JULES HADDOCK
Jules is an expert in the Mental Health industry, and a trainer with genU Training (RTO 5553).
An accomplished conversationalist in mental health education, Jules has an engaging and creative approach in helping communities understand mental illness and how to manage the invisible learning blocks and walls often confronted, in learning expeditions. She takes the myths and fictitious beliefs about mental illness, and weaves participants into developing safe and confident based approaches that can be used in supporting and maximising confidence in “the space” for both teacher and learner.
With gaiety and passion, she introduces us into an awareness of mental health literacy, recovery, and the importance of embracing strength based and person-centred learning for each student.
- Principal Master Mental Health Instructor
- President of Not for Profit Charity Art of the Minds
- REACH Facilitator – Black Dog Institute.
- Practicing Author and Artist.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact our PD Team: +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
CONVERSATIONAL CONFIDENCE; CHAMPIONING MENTAL WELLBEING IN THE WORKPLACE (Summer series BOOST Subscribers Only recording)
Wednesday 28 December 2022
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All staff
SUMMARY
Pleased register for the Conversational Confidence; Championing Mental Wellbeing in the Workplace webinar.
This webinar will explore how to build your confidence in having conversations focused on the mental wellbeing of your clients
The session will address the fears of what, when and how to communicate to a person who appears to be struggling.
This event if free to you because of the support of genU training. Please visit them here
WHAT YOU CAN EXPECT
- Defining mental illness – Indicators of wellness and the vulnerability toward experiencing a mental illness.
- Major Mental Illness categories affecting Australians and their prevalence.
- Direct conversations to support those experiencing mental illness.
- And, the next step on for you, and them.
Facilitator
JULES HADDOCK
Jules Haddock is an expert in the Mental Health industry, and a trainer with genU Training (RTO 5553).
An accomplished conversationalist in mental health education, Jules has an engaging and creative approach in helping communities understand mental illness and how to manage the invisible learning blocks and walls often confronted, in learning expeditions. She takes the myths and fictitious beliefs about mental illness, and weaves participants into developing safe and confident based approaches that can be used in supporting and maximising confidence in “the space” for both teacher and learner.
With gaiety and passion, she introduces us into an awareness of mental health literacy, recovery, and the importance of embracing strength based and person-centred learning for each student.
- Principal Master Mental Health Instructor
- President of Not for Profit Charity Art of the Minds
- REACH Facilitator – Black Dog Institute.
- Practicing Author and Artist.
OTHER
This is a recording of the live webinar broadcast held in August 2021 . Still very relevant today. It is expected to run for no more than an hour. If you register and discover that you can not attend, dont worry, we will email you access to the recording.
CONTACT US
For further information on NESA PD training events please contact our PD Team: +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS