Sep
15
Wed
NESM and Enhanced Services: Preparing For Your Proposal 2 Workshop @ On line
Sep 15 @ 2:00 pm – 3:00 pm

#NESAPDTRAINING

NESM and Enhanced Services: Preparing For Your Proposal 2 Workshop
On-line in 5 -parts

Join NESA's Senior Policy Advisor Damien Opolski online as he hosts and facilitates the 5 part NESM and Enhanced Services: Preparing For Your Proposal 2 workshop. In the fifth module, Damien will be joined by NESA’s Principal Policy Advisor Annette Gill as the topic expert to look at and discuss the selection criteria.

In May this year we ran a very successful three-part series called ‘NESM – Preparing For Your Proposal’. The series looked at the proposed licencing and payments models, as well as giving newer people an insight into the evolution of Australia’s employment services and the current landscape. We also looked at how the Department of Education, Skills and Employment (DESE) have traditionally monitored performance and some key tips around responding to DESE procurement exercises.

This Preparing For Your Proposal 2 workshop builds on this. With the release of the Request for Proposal we now have a greater insight into what NESM Enhanced Services will look like ‘on the ground’.

Preparing For Your Proposal 2 workshop will be delivered on-line in five modules over five near consecutive days, starting Wednesday 15 September 2021. 

The workshop will be delivered by Damien Opolski with topic expert Annette Gill joining him in Module 5.

This will ensure you get information early and maximise the time available to complete your proposal. Modules 2 – 4 look at different aspects of the policy and will be of particular interest to newer people.

WITH THE RELEASE OF THE REQUEST FOR PROPOSAL WE NOW HAVE A GREATER INSIGHT INTO WHAT NESM ENHANCED SERVICES WILL LOOK LIKE ‘ON THE GROUND’.

AUDIENCE

 Managers / Teams – Those occupying specialist roles, recruited or seconded for the bid process.

Delivered on-line in 5 MODULES

  • Module one: The NESM Framework: panels and licences, payments and performance, and a job seeker journey through Digital and Enhanced Services – Wednesday 15  September 2021 at 2.00pm AEST
  • Module two: Mutual Obligation, Points Based Activation and the Targeted Compliance Framework – Thursday 16 September 2021 at 2.00pm AEST 
  • Module three: Programs and Assistance: an Introduction to the Employment Fund, wage subsidies, relocation assistance, and key activation point programs Work for the Dole, Career Transition Assistance and Employability Skills Training – Friday 17 September 2021 at 2.00pm AEST 
  • Module four: Outcomes. What is an Outcome? Why do we have Full and Pathway Outcomes? How do we know when a job seeker achieves an Outcome and what evidence do we need? – Monday 20 September 2021 at 2.00pm AEST 
  • Module five: Preparing for Your Proposal: A look at the selection criteria and a discussion with NESA’s Principal Policy Advisor Annette Gill about ‘what does DESE look for?’ – Tuesday 21 September 2021 at 2.00pm AEST 

FORMAT

Delivered on near consecutive days, in 5 on-line, 1 & ½ hour sessions, using Microsoft Teams

 

FacilitatorS

Damien Opolski – Senior Policy Advisor – National Employment Services Association (NESA) – will be delivering modules 1 to 5.

Damien has over 35 years of experience and depth of skills in all facets of Australian employment services. Earlier in his career Damien spent a number of years on the ‘front line’ working in the former Commonwealth Employment Service (CES). Damien estimates he has conducted over 10,000 job seeker interviews and worked with hundreds of employers. While working with the Department of Employment as Director of the Learning Centre Damien managed development of the training platform, training strategies and materials to ensure the 20,000+ professionals engaged in the delivery of Australian employment services received training to undertake their role. As a Senior Policy Advisor with NESA, Damien continues to support member organisations navigate contract requirements, with a strong focus on IT and cyber security, as well as continuing to develop front line practice as a regular workshop presenter for NESA. Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience; and he has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.

NESA Staff Annette Gill

Annette Gill – Principal Policy Advisor – National Employment Services Association (NESA) – will be our topic expert for module 5

Annette Gill is a consultant with a wealth of experience in social policy, government relations, competitive procurement and operational management. Following her studies in Applied Psychology, Annette’s diverse career has spanned human services with roles focused on homeless youth, substance users, disadvantaged families, people with disabilities, survivors of sexual assault and the unemployed. Annette has worked with not-for-profit, private and local government organisations and has been involved in State and Commonwealth funded employment services since the early 1990’s.

Annette was the General Manager of a successful employment service organisation and later came to NESA where she worked for 10 years as the Policy Manager. Prior to commencing her current consultancy business, Annette held the role of Policy and Research Manager of Karingal, a large community and disability services organisation with annual revenue of approximately $100 m and which was part of the NDIS Barwon trial. In this role, Annette led the policy and research agenda as well as undertaking bid management contributing to organisational growth, particularly in its aged care and employment services divisions.

DURATION

Held on-line from 2.00pm to 3.30pm AEST on all 5 days

PRICING

FOR ALL 5 MODULES:
NESA members $720pp (per person)
Non-members $900pp

OR

PICK ANY MODULE:
NESA members $200pp per module
Non-members $300pp per module

All prices GST inclusive.

To register please email max croft

In your email please indicate if you would like to register for all 5 modules or for which single modules. If you are registering more than one person, please provide Max with a list of names and email addresses, and indicate whether they are registering for all 5 modules or for which single modules.

Jun
9
Thu
NESA CEO Forum & Practitioners Conference
Jun 9 – Jun 10 all-day

NESA CEO FORUM AND
PRACTITIONERS CONFERENCE

THANK YOU!

Thank you to all of our valuable attendees, great speakers and workshop presenters, both in person and virtual. We hope you had the opportunity to catch up with old friends, connect with new colleagues, and network with like-minded thought leaders.

Event photos, recordings and presentations are now available – for attendees only. 

NESA CEO FORUM AND
PRACTITIONERS CONFERENCE

A New Era in Employment Services

NESA is proud to present two action packed days on 9 and 10 June 2022 at the Pullman Hotel in Melbourne and via virtual attendance. Networking drinks will be held on the evening of Thursday the 9th.

Our CEO Forum gives CEOs the opportunity to come together to share thoughts and experiences around transition and the 1 July Workforce Australia implementation. Guest speakers will include Mr Nathan Smythe, Deputy Secretary, Employment and National Workforce Group, Department of Education Skills and Employment.

The Practitioners Conference will feature a number of DESE presentations on topics including the latest transition advice, activation in Workforce Australia Services, the Workforce Australia Services Provider Performance Framework and licensing arrangements, and updates on ESS web 2.0 and the Learning Centre. DESE’s presentations will be supported by a booth where providers can discuss the types of things that DESE will track as part of their compliance monitoring. The Conference will also include presentations from some of our partners on strengthening employer engagement, addressing jobseeker barriers through integrating into goals, and the latest research on digitalisation of welfare to work.

Topics

Our Practitioners Forum offers a perfect opportunity for your staff to prepare for the challenges and opportunities ahead, with a range of sessions and workshops covering topics including:
• Welcome to Workforce Australia
• Workforce Australia Transition and Branding
• Activation and Points Based Activation System (PBAS) in Workforce Australia Services
• Workforce Australia Services Provider Performance Framework and Licensing Arrangements
• Supporting Complex Participants: A Workshop On Integrating Participant Barriers & Goals
• Workforce Australia Services – Quality and Assurance Analytics
• Tools of the Trade: ESS Web 2.0/Learning Centre
• Workforce Australia: the big opportunity for employer engagement
• The Digital Governance of Welfare to Work: Findings from the Interim Report
• Working with the States
• Optimising potential

SPEAKERS - CEO FORUM

DEPUTY SECRETARY EMPLOYMENT AND NATIONAL WORKFORCE GROUP, DESE Nathan Smyth is the Deputy Secretary for the Employment and National Workforce Group at the Department of Education, Skills and Employment. Nathan is responsible for the transformative change to the delivery of employment services including the delivery and implementation of the new employment services model, Workforce Australia. Nathan has also established the new workforce functions within the department and led the development of a range of measures to address the immediate workforce challenges caused by COVID-19 and support Australia’s economic recovery. The package includes a range of measures intended to build workforce capability and help Australians connect to meaningful employment and inform and empower industry to attract and retain employees. Prior to joining the Department of Education, Skills and Employment, he held a range of senior positions at Department of Infrastructure and Regional Development, the Department of Finance, the Department of Health, and the Department of Foreign Affairs and Trade. Nathan has a Political Science degree from the University of NSW and MBA from both the University of Sydney and the University of NSW.
Director and Co-founder of The Demographics Group Simon Kuestenmacher is a Director and Co-founder of The Demographics Group based in Melbourne, Australia. Simon holds degrees in geography from leading universities in Berlin and Melbourne and worked for several years as a business consultant with KPMG Australia. In 2017 Simon, with Bernard Salt, co-founded The Demographics Group. The group provides specialist advice on demographic, consumer and social trends for business. Simon has presented to numerous corporate and industry audiences across Australia and overseas on demographic trends, consumer insights and cultural change in Australia. His presentations and quirky observations are enjoyed by groups from the financial services, property, government, education, technology, retail and professional services industries, among others. Simon is a columnist at The New Daily newspaper and a contributor to The Australian newspaper; and he is also a media commentator on demographic and data matters. Simon has amassed 300,000 global followers on social media, reaches over 25 million people every month and ranks as one of the world’s Top 10 influencers in data visualisation. If you can’t get enough of data that explains how the world works, make sure to follow him on Twitter or any of his other social channels.
Founder and Director of Michelson Alexander Steve Michelson is Founder and Director of Michelson Alexander. He is a highly respected corporate advisor and political and national campaigning strategist. Steve has a diverse background in the private sector, politics and the law and was a key architect in the fight for marriage equality in Australia. Prior to founding Michelson Alexander, Steve spent six years as a trusted advisor to the Hon. Bill Shorten MP, then Leader of the Opposition. As Director of Caucus and Stakeholder Relations, he provided advice regarding highly complex policy, political and communications issues, often in sensitive media environments, and built networks with business, media, and the community. Steve holds a Bachelor of Arts and Bachelor of Laws from the Australian National University where he was awarded a full CAS Hawker Scholarship, and a Master of Laws at Melbourne Law School where he was awarded the Frank Pinkerton Scholarship. Steve is currently on the committee of Wallara Disability Australia and is a member and avid supporter of the Geelong Football Club. Steve thrives in complex stakeholder and issues rich environments. He currently advises several government agencies and ASX companies and is committed to achieving practical outcomes for clients.

SOCIAL CHANGEMAKER

A social changemaker, Corinne has helped shape the impact investing and social economy landscape in Australia through critical roles with Jobsbank, Impact Investing Australia, Good Shepherd Microfinance, The Difference Incubator, The Australian Sustainable Finance Initiative, and others.

A Churchill Fellowship (2009), and MoneySmart Award recipient (2013) with a Master’s in Environmental Science, Corinne is driven by a sense of fairness and social justice to create spaces where business and positive impact intersect.
Corinne is passionate about ensuring commercial organisations effectively integrate inclusive employment and social procurement into their business. Recently, she founded an award-winning social enterprise where she developed solutions to help vulnerable consumers access fair and affordable finance.

Lecturer in Political Science in the School of Social and Political Sciences, University of Melbourne.

Michael McGann is Lecturer in Political Science in the School of Social and Political Sciences, University of Melbourne. He specialises in the governance of welfare and active labour market policies, with a particular focus on issues related to the contracting out and marketization of public employment services. He is the co-author of Buying and Selling the Poor: Inside Australia’s Privatised Welfare-to-Work Market (Sydney University Press, 2021) and his research has appeared in international journals including Public Administration, Administration and Society, Journal of Social Policy, Social Policy and Society, Policy Sciences, and Politics & Policy.

Associate Professor in Social Policy and Research at the University of New South Wales (Sydney, Australia).

Siobhan O’Sullivan is Associate Professor in Social Policy and Research at the University of New South Wales (Sydney, Australia). Her research focuses on the delivery of contracted employment services in Australia, the UK, and around the world. She has a broad interest in the welfare state and ‘mission drift’ as well as an ongoing interest in animal welfare policy and environmental ethics. She is the co-author of several books on street-level bureaucracy and the governance of welfare-to-work, including Getting welfare-to-work: Street-level governance in Australia, the UK, and the Netherlands (Oxford University Press, 2015) and, most recently, Buying and Selling the Poor: Inside Australia’s Privatised Welfare-to-Work Market (Sydney University Press, 2021).

SPEAKERS - PRACTITIONERS CONFERENCE

KEYNOTE SPEAKER

“A tour bus is a petri dish of human behaviour, and is the best way to get to know exactly how to work with all different types of people”

How do you go from being an industry trainer and leader across Europe for Contiki Holidays to being one of the most sought after keynote speakers and professional trainers in Australia and the Asia Pacific? That is the question asked often of Mark and the answer he says is simple, it is all about understanding people. Understanding how they behave, think and make the choices they do, both professionally and personally.

As an experienced motivational keynote speaker it’s this understanding that has seen Mark hold senior and strategic leadership development roles for major global players across the Asia Pacific and Europe and led to him to being invited to work on projects design and implement sales strategies and bespoke methodologies for billion-dollar sales teams across the globe. Add to that some serious hard work and that is how in twenty years Mark has moved from connecting with people in Europe to connecting with people in their own lives, all as a guest speaker and trainer.

ASSISTANT SECRETARY, FUNDS AND PAYMENTS BRANCH

Quyen Tran is the Assistant Secretary, Funding and Payments Branch, Workforce Australia for Individuals Division in the Department of Education, Skills and Employment.

Since joining the department in 2008, Quyen has held a number of senior leadership roles driving major reforms in school funding, quality teaching, supporting the National School Resourcing Board, and more recently, driving reforms in the delivery of employment services. Quyen has worked across a broad range of public policy issues within Government including issues of social policy, aviation and maritime security, National Broadband Network impacts on schools and infrastructure.

Quyen holds a Bachelor of Economics and a Bachelor of Actuarial Studies from the Australian National University.

ASSISTANT SECRETARY, EMPLOYMENT SERVICES TRANSITION BRANCH Belinda Catelli is an experienced senior executive in the Department of Education, Skills and Employment with over 17 years’ experience in developing and implementing policy and managing programs across the Schools, Skills, Child Care and Employment sectors. As Assistant Secretary, Employment Services Transition Branch, a role she has been doing for the past year in the lead up to Workforce Australia, Belinda has led the development of the overarching strategy and operations of transition arrangements from jobactive services and the New Employment Services Trial to Workforce Australia services. This includes the planning and coordination of transitional arrangements for participants, providers and businesses along with contingency planning and risk mitigation strategies. Belinda takes a client-centric approach to her work and enjoys engaging with stakeholders and collaborating with her peers and across all levels of Government to achieve a mutually beneficial outcome. Some of Belinda’s achievements include successfully designing and implementing new Schools and Skills programs and child care payments’ reforms. She is most proud of her work in assisting the Government support children, families and the child care sector significantly impacted by natural disasters and COVID-19.
Director, Provider and Program Performance Branch Liam has led teams across a range of government reforms including the Jobs For Families Package, the Gonski 2.0 review, and Workforce Australia. As the director of the Performance Framework section, Liam has led the development of the Workforce Australia Employment Services Provider Performance Framework.
DIRECTOR, ACCESS AND PARTICIPATION BRANCH Sonya McCarthy is the Director and Product Owner of the Points Based Activation System (PBAS), a key element of Workforce Australia which will give greater personal responsibility and choice to participants in how they manage their mutual obligations. Sonya has over 30 years’ experience in the Department of Employment, starting her career as a trainee working on the front counter at the Commonwealth Employment Service. Sonya has significant experience in the Australian Public Services in areas of operational policy development, implementation and program management. She has extensive experience in leading large implementation of change programs. Throughout her career, Sonya has had the privilege of implementing over 15 new employment initiatives and led the Transition to jobactive in 2015. At the forefront of her mind when implementing programs or initiatives is the experience of the job seeker. Sonya is passionate about the work that she does, striving to support vulnerable Australians and their families when they need it most to help them to achieve their employment goals.

CEO, CREATING NEW PATHWAYS

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years, she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. She is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional and has worked as a psychotherapist in employment services for over 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

DIRECTOR, QUALITY ASSURANCE AND RISK MANAGEMENT BRANCH Sean Mullins is the Director of the Assurance Insights team that uses data to identify, investigate and categorise behaviour in employment services. Sean has worked in and led a number of data teams across the department including surveys, performance measures, employment forecasting, data management, all with an analytical focus.
DIGITAL SOLUTIONS DIVISION Heath Keighran is the Managing Director of Brand Experience at Dripping Agency. Heath is currently working in the Department of Education, Skills, and Employment (DESE) as the design lead for the Provider Experience Platform. Before joining DESE, Heath led several digital transformation projects across the Government and the Private sector. He received an Australia Day award for his commitment to improving the lives of veterans and their families while leading the design team for the MyService digital platform, at the Department of Veterans’ Affairs. This project was awarded the 2018 Australian Institute of Project Management ACT project of the year. Heath later moved to lead the design team for Consumer Data Rights (open banking), a new initiative to give people more control over their data. Designing the Data Recipient portal and the Conformance Test Suite portal, a project that brought banks, financial institutions, and government together securely. Heath is heavily involved in the design community, creating ExBeerience chats, a space to share design stories and try new beers. Heath, along with Peter Hollmann created and hosts, What Created the Creative podcast, a raw and authentic dive into the backstories of today’s creatives.
DIGITAL SOLUTIONS DIVISION Dimitar Dimitrovski is the Assistant Secretary of the Digital Security and Operations Branch, which includes several sections including Operational Security, Release Management and System performance. Dimitar has worked across a number of technical areas, and has led IT Development teams, technical support teams and dedicated integration/framework teams.

FOUNDER & DIRECTOR,
PROSPERT CONSULTING & TRAINING

Prospert was founded by Paul Diviny whose experience includes 30 years in sales, marketing and operations management including line management in employment services. Paul has consulted with ASX200, multinationals, Government departments, training providers, not for profits as well as small and medium enterprises.

Prospert believes that every job seeker and employer should have access to quality employment services which enable them to find meaningful and sustainable work and grow their businesses, respectively. Our name reflects our promise to employment service providers and their customers alike – “you prosper from our expertise”.

Prospert brings together experts in training, coaching, consulting, and tendering to increase the capacity of the employment services sector to better meet the needs of its customers, while also building strong organisational reputations and sustainable businesses.

Prospert’s specialist services include:
• Training and coaching with a focus on employer engagement
• Tender management from business cases, to bid preparation & writing, and transition to new contracts
• Consulting and strategic advice to manage risk and diversify revenue

Prospert’s talented team comprises experienced industry professionals with deep subject matter expertise including expert trainers and mentors, strategic project managers, business analysts, tender writers and various subject matter experts.

DEAKIN UNIVERSITY Jo Ingold is an Associate Professor of Human Resource Management at Deakin Business School. She has spent two decades working in the area of employability and skills services, including in UK central government and in the non-profit sector. Her academic research focuses on employability and skills programs (particularly employer engagement); and the workplace inclusion of under-served labour market groups, specifically people with disabilities. Jo has been awarded a number of UK research council grants and Australian industry and government grants and is currently evaluating a number of employment-related initiatives in Victoria, New South Wales and South Australia. Jo has published academic articles in a range of top-ranked academic journals and is currently an Editor of the academic journal Work, Employment and Society. She is a member of the Deakin Centre for Refugee Advocacy, Employment, Training and Education (CREATE), which focuses on supporting people with a refugee background into meaningful employment. She is a Fellow of the Institute of Employability Professionals, a Certified Australian Human Resource Institute practitioner, a Fellow of the Higher Education Academy and a Fellow of the Royal Society of Arts. She co-chairs the UK Employment Related Services Association’s Employer Engagement Forum and is co-editor of a forthcoming book on the topic of employer engagement in active labour market programs commissioned by Bristol University Press (publication early 2023).
ASSISTANT SECRETARY, EMPLOYMENT SERVICES BRANCH Ms Robertson is the Senior Executive responsible for Employment Services Programs in the Workforce Australia Provider Support Division. The focus of this branch is on the management of the ParentsNext Program, Transition to Work, Time to Work Employment Service, ReBoot and overarching responsibility for the whole Workforce Australia Program. Ms Robertson has over 25 years of experience with the Australian Government. She joined the Department of Education, Skills and Employment in 2017 and has held a range of senior roles in government departments including the Department of Health and the National Health and Medical Research Council.

POSTDOCTORAL RESEARCH FELLOW

Dr Sarah Ball is a Postdoctoral Research Fellow working on the ARC Linkage Project titled ‘The new digital governance of welfare-to-work’. Prior to this she completed her PhD at the Institute of Social Science Research at the University of Queensland. Her research explored the use of behavioural insights and experimental methods in the development of social policy in the Australian Federal Government. Prior this she worked for 5 years in the Australian Public Service, where she developed a deep interest in public administration, knowledge sharing and evidence-based policy.

Senior Lecturer, La Trobe University Dr. Phuc Nguyen is a Senior Lecturer at La Trobe University, Australia. Before joining La Trobe University in 2018, Dr Phuc Nguyen was a lecturer at the Foreign Trade University in Vietnam, and a research fellow at the University of Melbourne (Australia). She also worked as an import-export specialist. Her current research interests include welfare state, especially the delivery of employment services; and service supply chain management. She has published three book chapters and nearly 20 journal articles in Public Management Review, Journal of Social Policy, Public Administration, Journal of Social Policy and Administration, Australian Journal of Political Science and Third Sector Review.

CEO and Founder
Bounce Australia/Bounce USA

The CEO & Founder of Bounce Australia, Maria Smith is a communications and behaviour change expert with over two decades of experience in workforce engagement and activation. She is the creative force behind the Bounce Program and the Bounce Job Coach Certification, two transformational wellbeing & work-readiness programs credited with impacting the lives of thousands of people across the world. Since 2006, Maria has grown Bounce to become a globally recognised company by expanding her programs into the USA, the UK and New Zealand.

Maria’s in-deep knowledge of wellbeing science and her unique skills in emotional intelligence, behavioural nudging and positive psychology are the cornerstone of Bounce’s training programs and make her highly sort-after for executive-level coaching and mentoring. Recognised for her energetic communication style and her dynamic story-telling ability, Maria delivers highly impactful content, backed up by scientifically proven methodologies that are guaranteed to bring greater self-awareness and influence behaviour change in the most positive way.

Passionately dedicated to personal growth and development, Maria holds a Bachelor’s Degree in Social Science, a Diploma in Positive Psychology, a Master’s in Business Administration (MBA) specialising in Managing and Leading People, and is currently completing a Masters of Applied Positive Psychology (University of Melbourne).

General Manager Bounce Australia As the General Manager of Bounce, Kelly has an extensive background in working with the long term unemployed and employers to build strong relationships and sustainable employment solutions, with 12 years working in employment services in frontline and senior management roles. Kelly is highly experienced in strategy development, planning and project management. She is a trusted expert in career development and business relations and effectively manages the industry partnerships Bounce has with RTO’s, employment service providers and corporate companies. Kelly is also a skilled human resources manager, taking a pro-active and meaningful approach to building relationships and leading people to see potential, explore ideas and innovate for solutions. Kelly holds a Bachelor of Commerce and is currently completing a Masters in Business Administration specialising in Information and Knowledge Management.

Event Details

VENUE

PULLMAN MELBOURNE, ALBERT PARK
65 Queens Rd, Albert Park VIC 3004

CEO FORUM

Thursday 9 June 2022
8.30am Registrations Open
5.00pm Forum Closes

NETWORKING DRINKS

Thursday 9 June 2022
Time: 5.00pm - 7.00pm

PRACTITIONERS CONFERENCE

Friday 10 June 2022
8.00am Registrations Open
9.00am Welcome to Country
5.00pm Conference Close

Cost

NESA Member

CEO FORUM
$ 699
00
per registrant
  • Attendance at the CEO Forum
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NESA Member

PRACTITIONERS CONFERENCE ONLY
$ 999
00
per registrant
  • Attendance at the Practitioners Conference Only
  • Prices are inclusive of GST
  • .

NESA Member

NETWORKING DRINKS ONLY
$ 99
00
per registrant
  • Attendance at the Networking Drinks Only
  • Prices are inclusive of GST
  • .

NESA Member

CEO FORUM + PRAC CONFERENCE
$ 1698
00
per registrant
  • Attendance at the CEO Forum and Practitioners Conference
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NESA Member

NETWORKING DRINKS + PRAC CONFERENCE
$ 1098
00
per registrant
  • Attendance at the Practitioners Conference
  • Attendance at the Networking Drinks
  • Prices are inclusive of GST

NESA Member

VIRTUAL REGISTRATION
$ 749
00
per registrant
  • Access to all sessions presented live virtually
  • Ability to ask real-time questions of presenters available during live sessions
  • Prices are inclusive of GST

NON Member

CEO FORUM
$ 839
00
per registrant
  • Attendance at the CEO Forum
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NON MEMBER

PRACTITIONERS CONFERENCE ONLY
$ 1249
00
per registrant
  • Attendance at the Practitioners Conference Only
  • Prices are inclusive of GST
  • .

NON MEMBER

NETWORKING DRINKS ONLY
$ 119
00
per registrant
  • Attendance at the Networking Drinks Only
  • Prices are inclusive of GST
  • .

NON MEMBER

CEO FORUM + PRAC CONFERENCE
$ 2088
00
per registrant
  • Attendance at the CEO Forum and Practitioners Conference
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NON MEMBER

NETWORKING DRINKS + PRAC CONFERENCE
$ 1368
00
per registrant
  • Attendance at the Practitioners Conference
  • Attendance at the Networking Drinks
  • Prices are inclusive of GST

NON MEMBER

VIRTUAL REGISTRATION
$ 1149
00
per registrant
  • Access to all sessions presented live virtually
  • Ability to ask real-time questions of presenters available during live sessions
  • Prices are inclusive of GST

THANK YOU TO OUR SPONSORS AND EXHIBITORS

genU Training

NETWORKING DRINKS SPONSOR

As a national registered training organisation our primary purpose is to deliver quality education and training to assist all members of the community to reach their employment goals.

Our job ready microcredential courses assist learners to develop core skills and to build the knowledge and confidence they need to enter the workforce. Our valuable industry connections with key employers and labour hire firms enable us to support our learners beyond their training.

We believe that everyone should have equal access to quality education and training.

ALFFIE

MC SPONSOR

Placing the right person into the right course is critical to achieving a successful participant outcome.

This is why alffie empowers people to tailor programs to meet their individual needs — in-line with the new Workforce Australia contract.

We do this through our custom-built technological and digital solutions, including our dashboards, alffie app, local labour market tools and post-placement support application.

alffie’s training programs provide participants with the skills, knowledge and practical experience they need to gain and sustain employment.

Select from our range of full courses, accredited micro-credential skill sets, employability skills modules and skills in demand employment training programs.

CVCheck

CVCHECK

Since 2005, CVCheck has helped nearly 1,000,000 individuals and over 30,000 employers to meet the demands of regulatory environments.

Our systems help thousands of employers across Australia and New Zealand make the most of their people. We partner with large and small businesses that want to hire the best workforce and ensure they meet all regulatory and company requirements.

CVCheck’s range of pre-employment checks are ideal for individuals looking to be job-ready and employers who need fast and accurate background checks on new and existing staff.

MARSH

Marsh are the world’s largest Insurance Broker and have been affiliated with NESA and its members for 15 years. We would love the opportunoty to provide a free Insurance and Risk Review when your organisation is looking for a second option. We currently have in excess of 100 clients on our books who work in the employement services sector.

NESA

NESA As the national peak body for the employment services sector, NESA is continually evaluating how we can enhance our support to members. We invite you to visit the NESA booth and share your suggestions with our team. Our booth will be highlighting NESA’s membership benefits and services, NESA Consulting and NESA Professional Development. If you’re not a NESA member, we’d love to meet you and talk about what NESA can do for you and your organisation.

CONTACT US

Registration Enquiries

Prateek Pahwa
+61 3 9624 2307

Jul
20
Wed
The NESA Community Development Program Forum
Jul 20 @ 8:30 am – Jul 21 @ 5:00 pm

NESA Community Development
Program Forum

Supporting strong delivery now & stronger design for the future

NESA MEMBERS ONLY EVENT!

It has been over twelve months since Community Development Providers (CDP) providers have had a chance to come together and discuss innovations, opportunities, and challenges within the program.

During that time, we have seen a range of policy and program decisions implemented, and the election of the Albanese Government.

Over the next twelve months, there are opportunities to improve the way we support job seekers and employers in remote communities.

The opportunity also exists to contribute to the design of a new approach to remote employment services.

NESA Events RSAS National Conference

Providers should attend to:

• Connect and network with other service providers

• Hear from the Department on the current policy and program parameters affecting remote employment services

• Inform and shape NESA’s policy contribution to the redesign process

MORE INFO COMING SOON!!

Event Details

VENUE

CANBERRA SOUTHERN CROSS CLUB
92-96 Corinna St, Phillip ACT 2606

FORUM

2 DAY EVENT
Wednesday 20 & Thursday 21 July 2022
8.30 - 9.00 Registrations
9.00 - 5.00 Forum

PRICE

NESA MEMBERS ONLY
$599.00pp
GST inclusive

CONTACT US

Alicia Weiderman
0432 919 899
aliciaw@nesa.com.au

Oct
4
Tue
NESA Pre-Conference CEO Forum
Oct 4 @ 12:00 pm – 5:00 pm

NESA CEO FORUM 2022

TUESDAY 4 OCTOBER | SOFITEL SYDNEY WENTWORTH

EVENT SUMMARY

Our pre-conference CEO Forum is a unique opportunity for CEOs and senior leaders in our sector to consider strategic issues and opportunities facing our industry.

Attendees will:

• Hear from thought leaders on issues impacting our economy and consider the implications for our work
• Get direct feedback from Sally Sinclair on the Jobs Summit and what it means for our sector
• Contribute to building the industry perspective on the Government’s White Paper on Full Employment
• Engage on issues associated with the House Select Committee on Workforce Australia Employment Services

See you at #NESACEOFORUM22 !

Event Details

Visit our conference event page for more information

CONTACT US

Apr
4
Tue
NESA CEO Forum & Practitioners Conference 2023 @ Pullman Melbourne Albert Park
Apr 4 @ 9:00 am – Apr 5 @ 4:00 pm
Days
Hours
Minutes

NESA CEO FORUM AND
PRACTITIONERS CONFERENCE

Excellence in Employment Services

Policy, Programs and Practice

Nine months. It will be nine months since the launch of Workforce Australia. It’s now time for a deep-dive into our programs, policy and practice. That’s why we’re looking forward to seeing you at our twin events at the Pullman Hotel, Albert Park, Melbourne

NESA CEO Forum

4 April 2023 | 9.00am - 5.00pm

Our CEO Forum brings together our provider CEO’s from across the country. We’ll be joined by Julian Hill MP, Member for Bruce and Chair of the Select Committee on Workforce Australia Employment Services for an update on the Committee’s work, as well as DEWR’s Deputy Secretary Employment and Workforce, Nathan Smyth, for an in-depth look at the first nine months of Workforce Australia.

NESA Practitioners Conference

5 April 2023 | 9.00am - 5.00pm

As a delegate to our NESA Practitioners Conference you’ll have the opportunity to participate in a range of workshops to build the skills and knowledge that drive performance. We’ll take a deep dive into the Provider Performance Framework, Points Based Activation System, EST/CTA/TTW/PN/DES (whew!) and much more. Or, what happens when discrimination meets the law? How do we best support participants with complex barriers? What are the learnings from Associate Professor Jo Ingold’s new book – the first ever book on employer engagement in employment services? All this and much more!

NESA CEO Farewell Dinner

4 April 2023 | 6.00pm - 10.00pm

Windows Restaurant, Pullman Melbourne, Albert Park

FULLY BOOKED - REGISTRATIONS NOW CLOSED

After nearly 22 years of amazing commitment and dedication to the sector, NESAs iconic CEO Sally Sinclair, has decided to step down from her role. Join us for a farewell dinner on the evening of the 4 April 2023. An opportunity to thank Sally for her leadership, commitment, integrity and genuine care for NESA, our members and stakeholders, and our sector over the past 25 years.

SESSIONS AND WORKSHOPS INCLUDE:

NESA CEO FORUM:
• An update on Workforce Australia arrangements
• From Zero to Hero – Building Your Organisation’s reputation & credibility through Media
• Hear more on the current progress of the House of Representatives Select Committee Process
• Unpacking the research: latest insights from Australia and internationally
…and more!

NESA PRACTITIONERS CONFERENCE:
• Workforce Australia Update: Department of Employment and Workplace Relations
• Tackling the tech skills shortage, how to get to 1.2 mill by 2030
• Quality and Assurance Analytics
• PBAS – Where Are We Now?
• ParentsNext
• Staying Secure in a Digital World: Exploring the Impact, Threats and Responses to Cyber Security.
• Provider Performance – Workforce Australia Services
• Activation and Work for the Dole
• Supporting Complex Participants: A Workshop on Integrating Participant Barriers & Goals
• Launch of the first ever book on Employer Engagement in Employment Services
• Disability Employment Services
• Workforce Australia – Transition to Work
• Employability Skills Training (EST) And Career Transition Assistance (CTA)
• Discrimination – When the Law Meets Reality
• Resilience with Wellbeing

SPEAKERS - CEO FORUM

Member for Bruce and Chair of the Select Committee on Workforce Australia Employment Services

Julian Hill was elected as the Member for the Bruce electorate in the Australian Parliament in 2016 and re-elected in 2019 and 2022. After growing up in Melbourne’s south-eastern suburbs, Julian graduated from Monash University with degrees in Science and Law. Among his Parliamentary responsibilities including chair of the Joint Committee of Public Accounts and Audit – watching over the Auditor-General’s office, Commonwealth finances, and public administration, and Chair of the Joint Standing Committee on Foreign Affairs, Defence and Trade – Defence subcommittee, Julian also chairs the Select Committee on Workforce Australia Employment Services which is current engaged in looking at employment services across Australia.


Few economists have both the global and local experience of Stephen Koukoulas. He is an economic thought leader in his role with his business, Market Economics. Stephen is often driving the debate on housing, consumer spending, investment strategies, interest rates and budget policy. He does this by drawing on his unique background including his experience heading global research for TD in London, his role as Chief Economist of Citibank and Former Senior Economic Advisor to the Australian Prime Minister. When it comes to the economy, Stephen continues to cover the big issues. He does so independently, without the constraints of many of the bank economists who are limited by what they can say. Stephen’s views are presented without fear or favour. Stephen is the go-to economist for many businesses, investors, fund managers and the media. He is a regular contributor to Yahoo Finance and appears on television including the ABC, The Project and Sky and is regularly called upon to contribute to radio interviews across the country. As a keynote speaker and panellist Stephen is asked to discuss the economy with audiences as diverse as the corporate world to school students – an affirmation of his ability to turn complex economic analysis into terms mere mortals can understand. Independent. Impartial. Entertaining.

Mark Considine is Redmond Barry Distinguished Professor of Political Science at the University of Melbourne. He is best known for prize-winning research on public sector reform, new methods of governance and the street-level delivery of public programs. He and his team have pioneered work on the long-run institutional impacts of different service delivery regimes. Mark has also had a significant career in leadership roles within higher education and as a contributor to policy innovation inside government and in civil society organisations.

Director of Good Talent Media

Founder and Director of Good Talent Media, Tony Nicholls, is an accomplished journalist with more than ten years’ experience with the ABC, SBS and Network Ten; covering thousands of news stories across Victoria, Australia, and the international media.

Tony has seen the rise of digital media transform communications and the news cycle forever; making new demands of journalists, politicians, and media spokespeople. Riding the wave of change, Tony understands old-fashioned news values as well as what drives the new digital media landscape.

Tony has had the privilege of interviewing Australia’s movers and shakers – the people who have shaped news bulletins. Most importantly, Tony understands what a story needs to make it to air or print.

As Director of Good Talent Media, Tony creates all media training programs personally; he knows what interview questions you’ll be asked, what the media wants, and how best to deliver an impactful message.

UoM-BSL Principal Research Fellow, School of Social and Political Sciences, University of Melbourne.

Associate Professor Sue Olney is the UoM-BSL Principal Research Fellow in the School of Social and Political Sciences at the University of Melbourne, and a Visiting Fellow in the Public Service Research Group in the School of Business at UNSW Canberra. Her research examines the impact of market-based reform of public services on marginalised citizens, with a focus on disability services, employment and the welfare-to-work service system. Sue has worked in universities, government and in the not-for-profit sector, and been involved in a range of cross-government, cross-sector and interdisciplinary research projects, government and community sector initiatives, committees and working groups to promote access and equity in employment, education, training and disability services in Australia and internationally. She is on the editorial board of the Australian Journal of Public Administration and is the Director of the social policy discussion platform Power to Persuade.

Lecturer in Political Science in the School of Social and Political Sciences, University of Melbourne

Michael McGann is Lecturer in Political Science in the School of Social and Political Sciences, University of Melbourne. He specialises in the governance of welfare and active labour market policies, with a particular focus on issues related to the contracting out and marketization of employment services in Australia as well as internationally. He is the co-author of Buying and Selling the Poor: Inside Australia’s Privatised Welfare-to-Work Market (Sydney University Press, 2021) and author of the new book, The Marketisation of Welfare-to-Work in Ireland: Governing Activation at the Street-Level.

Associate Professor of Human Resource Management Deakin University Business School

Jo is an Associate Professor of Human Resource Management at Deakin Business School. Her research focuses on employment and skills and the workplace inclusion of under-leveraged talent and she teaches on Australia’s first undergraduate Major in Recruitment and Talent Acquisition. Jo has been awarded a number of grants in the UK and Australia, including current projects on creating sustainable employment pathways for Aboriginal communities and Social Ventures Australia’s Employer Labs. In 2023 she begins ARC Linkage and UK Research Council grants focused on employers, job quality and employment services. Jo is a Fellow of the Institute of Employability Professionals and co-chairs the UK Employment Related Services Association’s Employer Engagement Forum. She is a Fellow of the Higher Education Academy, a Fellow of the Royal Society of Arts, a Chartered Academic Member of the Australian Human Resource Institute and Editor of the journal Work, Employment and Society.

SPEAKERS - PRACTITIONERS CONFERENCE

FIRST ASSISTANT SECRETARY, WORKFORCE AUSTRALIA FOR INDIVIDULAS

Melissa Ryan is the First Assistant Secretary, Workforce Australia for Individuals. Her responsibilities include the design and implementation of Workforce Australia, which commenced in July 2022. Melissa has held senior roles in a range of Commonwealth departments and has worked across a broad range of public policy issues, including social services program reforms; industrial relations, workers’ compensation, work health and safety regulation; and income support program administration.

KEYNOTE SPEAKER

“A tour bus is a petri dish of human behaviour, and is the best way to get to know exactly how to work with all different types of people”

How do you go from being an industry trainer and leader across Europe for Contiki Holidays to being one of the most sought after keynote speakers and professional trainers in Australia and the Asia Pacific? That is the question asked often of Mark and the answer he says is simple, it is all about understanding people. Understanding how they behave, think and make the choices they do, both professionally and personally.

As an experienced motivational keynote speaker it’s this understanding that has seen Mark hold senior and strategic leadership development roles for major global players across the Asia Pacific and Europe and led to him to being invited to work on projects design and implement sales strategies and bespoke methodologies for billion-dollar sales teams across the globe. Add to that some serious hard work and that is how in twenty years Mark has moved from connecting with people in Europe to connecting with people in their own lives, all as a guest speaker and trainer.

Chief Information Security Officer, TURSA

Tim Lane is currently Chief Information Security Officer (CISO) at Tursa Employment and Training and Co-Chair of the newly formed NESA Cyber Security Special Interest Group (CSIG). Tim has an extensive background in Cyber Security with over 23 years’ experience across disparate technologies in private enterprise, local government, the Higher Education and Research sector and more recently in the Not-for-Profit space. A core area of interest is demystifying the topic of cyber at both an individual and organisational level, in order to empower people to take strategic and practical steps to help fortify cyber security nationally.
ASSISTANT SECRETARY, ACTIVITIES AND EXPERIENCE, DEWR

Belinda Catelli is a senior executive in the Department of Employment and Workplace Relations with over 18 years’ experience in developing and implementing policy and managing programs in the Education and Employment sectors. As Assistant Secretary, Activities and Experience Branch, Belinda has responsibility for looking after key activities such as Career Transition Assistance, Employability Skills Training, and Work for the Dole, as well as the quality of the digital experience for individuals engaging with Workforce Australia Online. Before her current role, Belinda’s most recent achievement was leading the transition arrangements to Workforce Australia. Belinda takes a client-centric approach to her work and enjoys engaging with stakeholders and collaborating with her peers and across all levels of Government to achieve a mutually beneficial outcome.

Director of Maguire Consulting and Maguire Legal

Paul Maguire, a lawyer is the Director of Maguire Consulting and Maguire Legal, specialising in employee relations’ advice, representation, human resource management and business development. Paul has been a trusted adviser to NESA and the employment services industry since 2000. Amongst his achievements has been overseeing the making of the modern Labour Market Assistance Industry Award at the Fair Work Commission, establishing Employee Relations Online, the industry workplace relations advice service, and conducting the bi-annual National Survey of Remuneration and HRM Performance. Paul is also the author of HR for small business for Dummies. His business practice has a national focus advising and representing organisations throughout Australia.

Director, Activities and Experience, DEWR

Anna Hemmings is an experienced executive leader responsible for work experience programs and activation requirements for provider-managed participants. Anna has worked for the Department of Employment and Workplace Relations in various portfolios over the past 18 years. Her first role was in the Employment group, and she returned in 2021 to continue to develop and implement programs and initiatives to support people into long-term sustainable employment.

Associate Professor of Human Resource Management Deakin University Business School

Jo is an Associate Professor of Human Resource Management at Deakin Business School. Her research focuses on employment and skills and the workplace inclusion of under-leveraged talent and she teaches on Australia’s first undergraduate Major in Recruitment and Talent Acquisition. Jo has been awarded a number of grants in the UK and Australia, including current projects on creating sustainable employment pathways for Aboriginal communities and Social Ventures Australia’s Employer Labs. In 2023 she begins ARC Linkage and UK Research Council grants focused on employers, job quality and employment services. Jo is a Fellow of the Institute of Employability Professionals and co-chairs the UK Employment Related Services Association’s Employer Engagement Forum. She is a Fellow of the Higher Education Academy, a Fellow of the Royal Society of Arts, a Chartered Academic Member of the Australian Human Resource Institute and Editor of the journal Work, Employment and Society.
Ag ASSISTANT SECRETARY, ACCESS AND PARTICIPATION, DEWR

Sonya McCarthy is the acting Assistant Secretary of the Access and Participation Branch. The Branch is responsible for the policy relating to eligibility, assessments, mutual obligation requirements, including the operation and design of the new Points Based Activation System (PBAS), as well as the Targeted Compliance Framework. Sonya has over 30 years’ experience in the Department of Employment, starting her career as a trainee working on the front counter at the Commonwealth Employment Service. Sonya has significant experience in the Australian Public Services in areas of operational policy development, implementation, and program management. She has extensive experience in leading large implementation of change programs. Throughout her career, Sonya has had the privilege of implementing over 15 new employment initiatives and led the Transition to jobactive in 2015 and more recently PBAS. Sonya also has worked at Services Australia in the Participation Programmes & Compliance Branch. At the forefront of her mind when implementing programs or initiatives is the experience of the job seeker. Sonya is passionate about the work that she does, striving to support vulnerable Australians and their families when they need it most to help them to achieve their employment goals.

VICE PRESIDENT OF TECH TALENT SERVICES, AKKODIS

A seasoned recruitment leader with over a decade of business leadership experience and a strong passion for diversity and sustainability. Jaryd leads the Tech Talent division of Akkodis, a global smart industry leader and provide customers in Australia with access to the best technology professionals available. In 2023, Future Tech Talent Programs was launched to help bridge the gap and help solve the tech talent shortage in Australia by ensuring a pathway for reskilled, diverse talent is created.

HEAD OF TECH TALENT PROGRAMS, AKKODIS

Gemma’s career started in the Tech talent industry in London and with over 10 years’ experience, her passion for driving diversity and solving the persistent issue of tech talent shortage has become a key focus. Now Gemma’s unique approach to solving the tech talent shortage with Akkodis has helped to create a more inclusive and innovative tech industry, paving the way for the next generation of tech talent.

ASSISTANT SECRETARY, QUALITY ASSURANCE AND RISK MANAGEMENT, DEWR

Jodie has worked at DEWR in the Assurance Branch for four and a half years and is excited to be expanding our focus to quality. With a background in operational health care, starting as a Registered Nurse and moving into a range of roles in project management, system improvement and corporate leadership (including quality and safety) Jodie has a focus on working in partnership on a more front end quality and assurance approach, to enable early intervention and remediation.

ASSISTANT SECRETARY, EMPLOYMENT SERVICES PROGRAMS, DEWR

Samantha Robertson has responsibility for day to day management and oversight of employment programs which primarily target the most vulnerable job seekers. This includes Enhanced and Specialist Services under Workforce Australia, Transition to Work – the Youth Employment Service, the Time to Work Employment Service and Pre-Release Prisoner initiative aimed at those nearing the end of their incarceration and the ParentsNext program for those in receipt of Parenting Payment with a youngest child under school age.

Samantha has been a senior public servant in the Australian Public Service since 2004 and has a strong interest in evidence based policy with an extensive background in service delivery, policy and program development, implementation and management. Samantha has worked as a Ministerial Advisor and has worked in the Health and Education portfolios (including seven years with the National Health and Medical Research Council) and the Prime Minister’s department.

ASSISTANT DIRECTOR, PARENTS NEXT, DEWR

Rebecca-Lee is an experienced leader in the ParentsNext team, having joined in September 2020. Her team is responsible for the overall management of the program and its underlying policy, and supporting providers to deliver the program successfully. Rebecca-Lee joined the Department of Employment and Workplace Relations in 2015 and has spent most of her time implementing and managing employment programs. Rebecca-Lee is passionate about her work and the impact that it has on Australian’s, their families and the broader community.

DIRECTOR, DEWR

Anna Ritson has worked in surveys, data and research for over 15 years. She has worked at the Australian Institute of Health and Welfare (AIHW) on the National Social Housing Survey and on the National Prisoner Health survey conducted within custodial environments. She has been the Director of the Post-Program Monitoring team within the Evidence and Assurance Division of DEWR since June of 2021. The team conducts large-scale surveys to understand the labour force, education and employment tenure and satisfaction of employment services participants.

CEO & FOUNDER, CREATING NEW PATHWAYS

Sharon is the CEO and Founder of Creating New pathways (CNP). CNP design Professional Development Seminars specifically for Employment Services nationally. She has provided over 23000 hours of individual & group therapeutic sessions with mandated clients presenting with complex AOD, mental health and other psychosocial challenges. Clients with severe behavioural and mental health issues leave their first appointment with something they haven’t dared lean into for a long time…Hope.
She combines a unique blend of evidence-based methods, clinical expertise and a down to earth approach that gently challenges our most disadvantaged participants to reconsider their present pathway. With over 30 years of experience in the mental health and addiction sector, Sharon has worked as a clinician in the Employment & Community Services treating the most reluctant and complex participants. She is well sought after by providers and clients. Sharon is also a qualified instructional designer, lecturer & licenced Mental Health First Aid instructor and is currently delivering mental health and behavioural PD’s all over the country. She delivers Mental Health& Wellbeing Programs, to various industries, including Employment & Community Services, Corporate Industry, Emergency Services, Defence Departments And Allied Health Services.
A lecturer at tertiary level for Mental Health and AOD, Sharon also speaks at national conferences, Professional Development Seminars and has appeared on various national news and TV shows. She is the industry’s longest standing subject matter expert on working with clients with complex needs, mental health, addictions, and motivation. Her workshop will look at the issues from the consumer’s perspective because that’s the viewpoint we need to understand.

PROGRAM LEAD, CREATING NEW PATHWAYS

Montana is a qualified Social Worker and Therapist with experience in the fields of Trauma, Youth, Mental Health and Addiction. Whilst working in demanding mental health roles, Montana identified the importance of Staff Wellbeing & Staff Training- in order to provide the best care to clients. Her areas of interest are Neuroscience, Mental Ill Health Prevention, Dual Diagnosis, and Staff Training.

Through Creating New Pathways, Montana has designed and delivered training on topics such as Mental Health Essentials, Emotional Intelligence, Motivational Interviewing, and Substance Use Disorders. She is also a licensed Youth Mental Health First Aid Instructor

ASSISTANT SECRETARY, WORKFORCE SOLUTIONS, DEWR

Stuart is passionate about designing and implementing labour market programs, linking labour supply to labour demand through government interventions. He has over 30 years’ experience in tackling the complex challenges of linking people and employers to tailored pathways. He has worked across employment services, industrial relations, skills, education, human resources and leadership

Ag. BRANCH MANAGER, DES GRANTS, DSS

Tanya manages the Disability Employment Services (DES) Grants Branch at the Department of Social Services. She has 20 years experience in government working across a range of policy and program areas including disability and Indigenous employment, families and communities programs, the Indigenous Advancement Strategy and vocational education and training policy and programs.

DIRECTOR, DES PERFORMANCE, DSS .

DIRECTOR, EMPLOYABILITY SKILLS PROGRAM, DEWR

Peta Chapman is a director at the Department of Employment and Workplace Relations with 17 years’ experience in developing and implementing policy and managing programs in the employment sector. As director of the Employability Skills Programs Team, Peta has responsibility for looking after the Career Transition Assistance and Employability Skills Training programs, both key planks in the government’s employment services model. This is a role she enjoys immensely and finds challenging each day.
Before this current role, Peta held several roles in the department’s Assurance Branch; time well spent being educated about the fine balance between compliance, accountability and risk.
Peta has a strong commitment to stakeholder engagement and seeing that engagement reflected in shared solutions.

Director and founder of Dynamo Selling

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.

Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.

Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

CEO, Brave Foundation

Jill Roche is an accomplished executive leader and passionate advocate for the intergenerational impact of Brave’s program to support expecting and parenting young people. As the CEO of Brave Foundation, she has been instrumental in driving the organisation’s mission to empower young parents and create a better future for children.
Jill’s journey began as a young single mother of twins, where she experienced first-hand the challenges and stigma faced by young parents and their children. Her early parenting years fuelled her passion to work with a focus on empowering families and children.
She brings a wealth of experience to her role as the CEO of Brave Foundation, having experience spanning not-for-profit, management consulting, information technology, and banking and financial services throughout her career. Before starting at Brave Foundation as Chief Operations Officer in 2019, Jill served as Chief of Corporate Affairs at World Vision.
Jill is deeply engaged with stakeholders including government agencies, corporations, and community organisations and understands the importance of collaboration in creating meaningful impact. She is energised by leading a team of passionate Brave employees and has deepened and broadened Brave’s reach and impact, having actively participated in relevant government inquiries and summits to highlight the value, needs and the potential of young parents.
Her passion, dedication, and commitment to creating a positive change in the lives of families are an inspiration to many. She deeply believes in Brave’s vision to create a world where the boundless potential of young parents can be unlocked so that every family has the opportunity to thrive.

Brave Foundation

Catherine joined Brave in April 2022 and was previously an Advanced Practice Lead and Social Work Coach at the Centre for Excellence in Child and Family Welfare. Catherine is passionate about improving opportunities for women who are parenting and experiencing adverse circumstances, as she is acutely aware of the barriers that young parents face having started her own parenting journey at 20.

Event Details

VENUE

PULLMAN MELBOURNE, ALBERT PARK
65 Queens Rd, Albert Park VIC 3004

CEO FORUM

TUESDAY 4 APRIL 2023
8.30am Registrations Open
5.00pm Forum Closes

CEO FAREWELL DINNER

TUESDAY 4 APRIL 2023
**FULLY BOOKED **
Windows Restaurant
Pullman Melbourne, Albert Park
Time: 6.00pm - 10.00pm
Attire: Cocktail

PRACTITIONERS CONFERENCE

WEDNESDAY 5 APRIL 2023
8.00am Registrations Open
9.00am Welcome to Country
5.00pm Conference Close

COST

NESA Member

CEO FORUM
$ 699
00
per registrant
  • Attendance at the CEO Forum
  • Prices are inclusive of GST
  •  

NESA Member

PRACTITIONERS CONFERENCE
$ 999
00
per registrant
  • Attendance at the Practitioners Conference
  • Prices are inclusive of GST
  •  

NESA Member

CEO FAREWELL DINNER
$ 165
00
per registrant
  • Attendance at the CEO Farewell Dinner
  • Prices are inclusive of GST
  •  

Non-Member

CEO FORUM
$ 839
00
per registrant
  • Attendance at the CEO Forum
  • Prices are inclusive of GST
  •  

Non-Member

PRACTITIONERS CONFERENCE
$ 1,249
00
per registrant
  • Attendance at the Practitioners Conference
  • Prices are inclusive of GST
  •  

Non-Member

CEO FAREWELL DINNER
$ 165
00
per registrant
  • Attendance at the CEO Farewell Dinner
  • Prices are inclusive of GST
  •  

THANK YOU TO OUR CONFERENCE SPONSOR

CONTACT US

Registration Enquiries

Prateek Pahwa
+61 3 9624 2307

May
15
Mon
Workforce Australia Services – Policy and Practice @ Online
May 15 @ 11:00 am

Workforce Australia Services -
Policy and Practice

Online workshop in five sessions

Commencing on Monday 15 May 2023, delivered consecutively over 5 sessions

11.00am AEST (10.00 AM SA & NT and 9.00am WA)

TARGET GROUP

Everyone from Consultant to CEO

SUMMARY

Success happens when our understanding of the ‘what’, ‘when’ and ‘why’ of Workforce Australia Services operational policy comes together with the ‘how’ – the skills and knowledge we need to build professional relationships based on trust and mutual respect with our participants and employers. We know that many of our participants are continually working through day to day challenges, so how do we work with them to maximise their chances of gaining meaningful employment? How do we work with employers to build opportunities for our people?

Join NESA’s Senior Policy Advisor, Damien Opolski, for a highly engaging, highly interactive and often challenging online workshop as we look at Workforce Australia Services – Policy and Practice. At this 5 consecutive part online workshop, we’ll explore the detail of the policy settings – from eligibility to exits and everything in between. Along the way we’ll ‘meet’ some very interesting participants and employers!

People completing this workshop will receive their first year of ESI membership FREE OF CHARGE!

LEARNING OUTCOMES

You’ll be able to build a detailed understanding of the Workforce Australia operational policy settings:

  • Eligibility and Referral
  • Job Plan and Mutual Obligation
  • PBAS
  • Activation
  • Targeted Compliance Framework
  • Employment Fund
  • Complementary Programs
  • Outcomes
  • Exits

You’ll also learn about:

  • Our changing labour market and the opportunities for our people


And, most importantly:

  • The skills and knowledge we need to deliver services in the new world of Workforce Australia Services.

Facilitator

Damien Opolski

Many of you will know Damien from his time as the Director of the Department’s Learning Centre. He’s now NESA’s Senior Policy Advisor. Over the years he’s played a key role in the development and delivery of both policy and systems information and training. If you’ve been in the sector for a while you’ve most likely seen him at an information session or heard him via webinar.

Like many of us, Damien started his career on the ‘front line’. He’s conducted over 10,000 job seeker interviews and worked with hundreds of employers. That’s a lot of experience and a lot of experiences!

Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.

cost

NESA Member

$ 480
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 600 per registrant
  • Prices are inclusive of GST
REGISTER NOW

TESTIMONIALS

“Content was relevant, lively discussions were had and trainer was, as always, brilliant and kept everyone’s attention. Great Day!”

“Thanks for the fascinating discussion. Great day.”

“Very insightful and engaging training. Damien was a really great presenter and has a wealth of knowledge and experience.”

“Everyone should attend!”

“I thoroughly enjoyed the day. Thanks very much Damien, I really enjoyed this course and found it really beneficial.”

OTHER

Please note that this is not IT training. The online workshop registration number will be capped

  • Delivered via ZOOM
  • Each ZOOM session lasts for approximately 90 minutes
  • All participants will be emailed a Certificate of Attendance after completion

This workshop can be delivered face to face in-house in your premises, where it will be contextualised to reflect your organisational procedures and systems. 

And don’t forget…

People completing this online workshop will receive their first year of ESI membership free of charge.

CONTACT US

For further information on NESA PD training events please contact Sue Testa: +61 3 9624 2311  |  EMAIL

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Jun
8
Thu
NESA Post Budget Leadership Forum 2023
Jun 8 @ 9:30 am – 3:30 pm

POST BUDGET LEADERSHIP FORUM

A NESA MEMBER ONLY EVENT

NESA will be holding a Post Budget Leadership Forum at QT Canberra on Thursday 8 June 2023.

The focus of the forum will be on key budget initiatives and strengthening our sector’s influence in shaping future employment services.

NESA has put together a powerhouse of speakers for our Post Budget Leadership Forum who will boost our ability to shape future employment services.

DATE: 8 June 2023
TIME: 9.30am for a 10am start. Concludes at 4pm (AEST)
VENUE: QT Canberra
ROOM: Ballroom 1
COST: $385pp (GST inc)

GUEST SPEAKERS

Our guest speakers are highly influential in Canberra’s halls of power. They are movers and shakers in economic policy, business and industry, and government relations. Our speakers will provide members with their highly sought after insights and strategies to elevate our advocacy impact during this critically important period of policy and program reform.

In addition, NESA is very pleased to have representatives of DEWR, DSS and NIAA join us to provide operational and policy updates with an opportunity for interactive Q&A in relation to their respective portfolios.

Simon Banks, Managing Director
Hawker Britton

Simon will share his wealth of experience to provide insights on working with government, how government decision making works and how to build effective and influential relationships with government.

A published commentator on public policy, Simon regularly comments on policy and political developments on both the ABC and Sky News.

Dr Daniel Mulino MP
Chair of the House of Representatives’ Standing Economics Committee

Dr Mulino will share his insights on the future economic/Budget outlook for Australia and how this may impact policy directions and priorities in relation to the future of work, employment, and related areas such as skills, training, and social services, including welfare.

Andrew McKellar, Chief Executive Officer
Australian Chamber of Commerce and Industry (ACCI)

Andrew will share his in-depth knowledge of Australian business and industry needs and the challenges faced across the business sector providing insight into opportunities for stronger employer engagement and opportunities for collaboration and joint advocacy.

Katrina Chatham, Group Manager (Acting), Disability Employment and Carers

Katrina Chatham is the A/g Group Manager of the Disability Employment and Carers Group. Her responsibilities include overseeing the current Disability Employment Service program and the design of reforms to disability employment services to deliver better employment outcomes for people with disability. She is also responsible for policies and programs to support unpaid carers.

Katrina joined the Department of Social Services in January 2020. She has previously worked in the Department of Employment and Workplace Relations, Department of the Prime Minister and Cabinet and the Department of Education.

Kate Phipps, Branch Manager of Remote Employment Policy

Kate Phipps has worked in NIAA for the past 2 and a half years as Branch Manager for Business and Economic Policy and most recently leading the Remote Employment Policy Taskforce.
Prior to this, Kate worked in the Commonwealth Treasury for a number of years, including 3 years as Minister-Counsellor (Economic) at the Australian Embassy in Tokyo. Kate also worked at the Cape York Institute in Cairns in 2008-09 during the early implementation of the Cape York Welfare Reform Trials.

COST

NESA Member

POST BUDGET LEADERSHIP FORUM
$ 385
00
1 Delegate
  • Attendance at Forum - 8 June 2023
  • Prices are inclusive of GST
  •  

NESA Member

POST BUDGET LEADERSHIP FORUM
$ 770
00
total for 2 Delegates
  • Attendance at Forum - 8 June 2023
  • Prices are inclusive of GST
  •  

NESA Member

POST BUDGET LEADERSHIP FORUM
$ 1,155
00
total for 3 Delegates
  • Attendance at Forum - 8 June 2023
  • Prices are inclusive of GST
  •  

NESA MEMBERSHIP

GET BEHIND THE SCENES OF AUSTRALIA’S WORLD LEADING EMPLOYMENT SERVICES

Not for profit, for profit, public sector organisations and RTOs who are actively engaged in the delivery of Australian employment services are eligible to apply for NESA membership.

If you are not already a NESA member and interested in joining, please click below for more information:

CONTACT US

For event or membership enquires please contact Shirley Fisher on + 61 3 9624 2300 or email her by clicking below.

Nov
28
Tue
Employer Engagement Blueprint Master Class @ Online at your desk
Nov 28 @ 1:00 pm – 4:00 pm

Employer Engagement Blueprint Master Class

Online 3 hour workshop

Tuesday 28 November 20203

1.00pm to 4.00pm AEDT

PLATFORM: ZOOM

TARGET GROUP

Frontline staff that engage with employers

SUMMARY

The master class is designed to help you alleviate the feelings of frustration from a lack of employer engagement; and to provide you with strategies for developing a better working relationship with your employers, leaving them with a solid trust in your abilities.

This is a 3-hour online (with a 10 minute coffee break) master class. It is a highly interactive, modularlised program, complete with customisable content for you and your team.

 

We invite you to participate in

Plan

 Learn how to approach and recruit employers through rapport
 Discover what they want to hear when being contacted
 How gatekeepers can be sidestepped
 The best way to follow up with employers after a conversation

Implement

 Craft compelling hooks that draw in employers
 Book meetings through email, phone calls or video chats
 Understand the different personality types and body language techniques so you can target your audience more effectively

 Bolster

 Retain and sustain top talent by connecting with prospects
 Leverage sophisticated objection-handling techniques
 Create authentic connections to clients in challenging environments
 Staying resilient during tough times

Facilitator

raimond volpe

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won an increasing number of international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021. 

 Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance. 

Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry. 

Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards. 

 

cost

NESA Member

$ 225
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 300
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than 3 hours.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

 

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Dec
13
Wed
Policy Stocktake and Strategy Leadership Forum
Dec 13 @ 9:30 am – 3:00 pm

NESA Leadership Forum

NESA's Policy Stocktake and Strategy Leadership Forum

WEDNESDAY 13 DECEMBER 2023 | MELBOURNE

NESA’s Policy Stocktake and Strategy Leadership Forum will be our final Leadership Forum for 2023.  A full agenda is planned with Julian Hill MP presenting on the recommendations of the Workforce Australia Inquiry followed by an informal roundtable session with Tania Rishniw, Deputy Secretary, Employment and Workforce, DEWR to hear member views on the recommendations to inform the government’s response to the Inquiry.

Tania will also be facilitating a roundtable on First Nations employment to gauge member views and DSS Deputy Secretary, Robyn Shannon, will be presenting on relevant recommendations from the Disability Royal Commission and having a member roundtable to gauge your views to inform the government’s response to that Inquiry.

THIS FORUM WILL BE AN OPPORTUNITY FOR SECTOR LEADERS TO JOIN WITH NESA AND SET THE ADVOCACY AGENDA FOR 2024.

The agenda will include:
 A presentation on the recommendations from the Inquiry on Workforce Australia Employment Services (WAES) – Julian Hill MP
 An informal roundtable to ascertain the sector’s view on the WAES Inquiry recommendations – Tania Rishniw, Deputy Secretary, Employment and Workforce, DEWR
 A roundtable on First Nations employment – Tania Rishniw, Deputy Secretary, Employment and Workforce, DEWR
 An overview of the recommendations from the Disability Royal Commission Report relevant to employment of people with disability – Kathryn Mandla, CEO NESA
 NESA’s Policy Stocktake and Strategy Moving Forward – Kathryn Mandla, CEO and Annette Gill, Principal Policy Advisor, NESA


NESA encourages member CEO’s & Leaders to join us on 13 December for our final Leadership forum for 2023. 

FORUM DETAILS

Venue:  Hyatt Place Melbourne, Essendon Fields, 1 English Street, Essendon Fields
(approx 8 minutes from Melbourne airport)

Time: 9.30am registration for a 10am start. Concludes at 3.00pm

Cost: $385.00 including GST

May
20
Mon
CEO & Leadership Post Budget Forum May 2024
May 20 @ 9:00 am – May 21 @ 4:00 pm
CEO & Leadership Post Budget Forum May 2024

CEO & Leadership Forum

CEO & Leadership Post Budget FORUM May 2024

20 & 21 MAY 2024 | SYDNEY (TBC)

NESA anticipates the 2024 – 2025 Federal Budget will include significant measures for the employment services sector.

This 2 Day Symposium will include various speakers offering insight into the measures outlined in the Budget and their potential significance and impact on employment services and opportunities for participants to exchange views on the implications for our sector.

Subject to Confirmation – Proposed dates 20 & 21 May – Sydney

MEET OUR EXHIBITOR

AWARE SUPER

Aware Rectangle Images - NESA Professional Development and Events Calendar

Aware Super is a proud NESA partner. As one of Australia’s largest industry funds, with over $154b in funds under management and more than 1.1 million members as at February 2023, they are committed to acting in their members’ best interests.

As well as helping members achieve their retirement goals, Aware supports their employer partners to understand and meet their super obligations.

To find out more, visit www.aware.com.au.

 

MEET OUR EXHIBITOR

alffie

alffie Rectangle Images - NESA Professional Development and Events Calendar

To help a participant achieve success, it’s critical to place them into the right course. This is why alffie (RTO Code: 41206) empowers individuals by enabling them to tailor programs to best meet participant needs.

alffie’s training programs provide participants with the skills, knowledge and practical experience they need to gain and sustain employment.

Select from our range of full courses, accredited skill sets, employability skills modules and skills in demand employment training programs which meet activity requirements for Workforce Australia, Disability Employment Services (DES), Transition to Work Program (TTW), ParentsNext participants and many more.

Plus, benefit from our custom-built dashboards, app, labour market tools, jobs board and post-placement support.

MEET OUR EXHIBITOR

Australian Employment & Training Solutions

Australian Employment Training Solutions Pty Ltd 1024x208 - NESA Professional Development and Events Calendar

AETS (TOID 21912) are a leading employment support and training services company helping people to transform their lives and businesses through work and training.

We help people move into work by enabling them to gain the skills they need to make them employable, providing them with real work experience or helping them onto a traineeship or apprenticeship.

We do this through our work as a Workforce Australia provider on behalf of the Australian Government and as a registered training organisation with the Australian Skills Quality Authority, delivering training and qualifications to equip people with the right skills for a successful career.

MEET OUR EXHIBITOR

Asuria

asuria logo col pos 1024x353 - NESA Professional Development and Events Calendar

The Asuria culture drives a sense of innovation, excitement and passion in all programs and services we deliver.

Our ability and desire to consistently innovate is demonstrated through our adaptation of the latest thinking in cognitive science and behavioural economics to ensure we focus on every citizen’s strengths. We also license best-in-breed technology to ensure we deliver all our programs as efficiently and as effectively as possible.

You will always see a new approach to delivering human services. An approach that is focused on innovation and a growth mindset while being empathetic to the citizens you want to serve.
Asuria is a people business that beats to an Enterprising Heart.

MEET OUR EXHIBITOR

Bridge SAAS

bridge logo - NESA Professional Development and Events Calendar
Bridge is the easiest, smartest and most compliant CRM for Employment Services. More integration with ESSWeb, time-slashing features that support contractual compliance and innovative new updates to support Employment Consultants as they engage increasingly more complex caseloads. Bridge is fully accredited, fully secure and fully hosted on sovereign servers. 

MEET OUR EXHIBITOR

GEOGRAPHICS SOLUTIONS

geographicsolutionsverticalstackedlogo blue - NESA Professional Development and Events Calendar

Geographic Solutions is the leading provider of integrated software for government agencies and educational institutions for over 31 years. The company’s online employment solutions facilitate advanced case management and reporting, job aggregation, labor exchange, labor market analysis, economic and educational planning, human services integration, fund tracking, and unemployment insurance benefits.

MEET OUR EXHIBITOR

Maxxia

2maxxia notag rgb 1024x309 - NESA Professional Development and Events Calendar
At Maxxia we’re on a mission to enhance the impact of employee benefits for Australian organisations. Using proven methods to find the performance gaps in your program, Maxxia helps your organisation deliver more value to your people, through competitive and measurable employee benefits programs. Our goal is to ensure that you are measuring up to the best-in-class programs available.

MEET OUR EXHIBITOR

We Make a Difference

we make a difference - NESA Professional Development and Events Calendar

We Make a Difference is a SaaS (Software as a Service) provider.

We provide two solutions for Employment Service Providers.

1. eCard Portal: website, mobile app and admin dashboard to manage eCard purchases, distribution, reporting and compliance across DES, WFA, TTW and ParentsNext.

2. Employee Benefits Program: staff save thousands accessing 300+ discounted eCards and 500+ Cashback retailers.

eCards include:
• Fuel: Ampol, Woolworths, BP
• Telco: Telstra, Optus, Vodafone
• Grocery: Woolworths, Coles (Aldi, IGA coming soon)
• Services: Origin Energy, Linkt, Opal
• Electronics: Harvey Norman, JB Hi Fi, The Good Guys
• Hardware: Bunnings, Total Tools (Mitre10, Home Hardware coming soon)
•General: BigW, Kmart, Target, Myer, Rebel