NESA Webinar
REVERSE MARKETING WITH INTENT
Wednesday 18 May 2022
2.00pm AEST (1.30pm SA & NT, and 12 noon WA)
TARGET GROUP
All frontline staff
SUMMARY
In this webinar Linda Pierson will discuss reverse marketing strategies to place priority job seekers into the hidden job market.
The focus is on making contact with specific employers. It will explore getting the job seeker and employment services practitioners ready to make a reverse marketing call, and how to manage the call including handling objections.
The focus of this webinar is not on vacancy development for job matching.
It will cover becoming ‘one with the employer so that we understand the fit with the employee and the new opportunity that presents. Reverse marketing isn’t all about providers getting a placement, it’s much bigger than that! The placement is the result – the real key is understanding what the employer is looking for and matching a strong candidate to an opportunity.
WHAT YOU CAN EXPECT
- Preparation is key
- Be in a positive mindset
- What approaches have the best results
- What to look for, what to listen for
- What is the best way to respond to objections
Facilitator
Linda Pierson
Linda Pierson is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as an industry based trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver expert training within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
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NESA Webinar
Time & Energy Management Strategies For People Working In Employment
MONDAY 4 JULY 2022
2.00PM AEST (1.30PM SA & NT, AND 12 NOON WA)
TARGET GROUP
All Staff
SUMMARY
WHAT YOU CAN EXPECT
- Time management techniques that will help you focus on the key priorities of your meetings and workload.
- Energy management techniques that will help you preserve your energy and have more energy in your day.
- Examples of high performing individuals – How they manage their time and energy.
Facilitator
LEONIE LAM
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
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Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
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NESA TRAINING CATALOGUES
NESA Coaching Program
Increasing Indigenous Participation – Indigenous Cultural Awareness
ONLINE | 2 PARTS
Wednesday 6 & 13 July 2022
2.00PM AEST (1.30PM SA & NT, AND 12 NOON WA)
TARGET GROUP
SUMMARY
WHAT YOU CAN EXPECT
Over this two part series you will hear Jodi Sampson’s personal narrative and insight into people from Aboriginal and Torres Strait Islander background within the workplace, customer base and community.
Session one: Wed 6 July 2022 at 2.00pm AEST
Information required to better support Indigenous clients and community
Knowledge and understanding of the cultural and social history of Aboriginal and Torres Strait Islander people and the issues they face
Session two: Wed 13 July 2022 at 2.00pm AEST
Knowledge, skills and tools required for effective communication and service delivery to Aboriginal and Torres Strait Islander people.
Expected outcomes
- Awareness and knowledge of Aboriginal and Torres Strait Islander cultural issues and how they relate to your business, your job seekers and your employer placement and retention.
- A practical understanding of how culture shapes our values, attitudes and behaviour.
- Tools for staff who mentor, manage and work with Indigenous job seekers.
- Insight into people from Aboriginal and Torres Strait Islander background within the workplace, customer base and community
Facilitator
JODI SAMPSON
cost
OTHER
Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time. A PDF copy of the presentation will be distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
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NESA TRAINING CATALOGUES
NESA Webinar
Powerful Interview Skills
TUESDAY 19 JULY 2022
2.00PM AEST (1.30PM SA & NT, AND 12 NOON WA)
TARGET GROUP
SUMMARY
WHAT YOU CAN EXPECT
- Strategies that will help a job seeker build rapport, and to make a lasting impression with the employer at an interview
- The most important behaviours interviewers are expecting to observe from an interview question
- How to excel at communicating during online interviews
- How you can fully prepare your job seeker for a job interview that will lead to a job offer
Facilitator
LEONIE LAM
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
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NESA TRAINING CATALOGUES
NESA Webinar
NEWSLETTER SUBSCRIPTION PD BOOST SUBSCRIPTION OFFERFacilitating Engaging Group Sessions (for non-facilitator)
FRIDAY 15 JULY 2022
2.00PM AEST (1.30PM SA & NT, AND 12 NOON WA)
REGISTER NOW!TARGET GROUP
Leaders, Job Advisors, TTW consultantsSUMMARY
Discover and develop your skills in facilitating engaging and effective group sessions for your cohorts – even if the thought of running group sessions scares you to death!!WHAT YOU CAN EXPECT
In this webinar, expert facilitator Mike Symonds will share with you his approach and some simple tools to deliver highly engaging, interactive and effective group sessions. These tools have been used by an Employment Services Provider, who for the past 3 years consistently ranked in the top 5 nationally for TtW outcomes. If you’re anxious about the thought of running group sessions for your cohorts, come along and discover the tools Mike uses to create group sessions participants rave about!Facilitator
MIKE SYMONDSWith over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!
cost
NESA Member
$ 60 00 per registrant- Prices are inclusive of GST
NON Member
$ 75 00 per registrant- Prices are inclusive of GST
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
TRAINING CATALOGUE
LEADERSHIP CATALOGUE
NESA Webinar
Developing Your Job Seeker’s Confidence And Self-Esteem
WEDNESDAY 20 JULY 2022
2.00PM AEST (1.30PM SA & NT, AND 12 NOON WA)
TARGET GROUP
SUMMARY
WHAT YOU CAN EXPECT
- The best mindset to empower those with low self esteem
- Leadership techniques to bring out the best in your jobseekers
- The value of developing assertiveness skills
- Powerful body language tips and tricks
- Speaking skills to help your clients present themselves with confidence
Facilitator
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
Empowering people to get back to work
FRIDAY 5 AUGUST 2022
2.00PM AEST (1.30PM SA & NT, AND 12 NOON WA)
TARGET GROUP
ALL STAFF
SUMMARY
Understanding those that have faced long term unemployment is vital to help them re-join the workforce.
There will be barriers to cross and resistance to manage, however with the right processes and collaboration, you can encourage your clients to take the steps they need to start working again.
WHAT YOU CAN EXPECT
- How to build rapport with your clients
- ‘The barriers your clients face
- How to break through a resistance to change
- To help your client build a mindset of success
- Methods to engage and motivate your clients
- Collaborative methods to work together effectively
- How to get your clients to take responsibility and to take action
Facilitator
KEVIN KOSKY
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
How Frontline Staff can use LinkedIn to get their jobseekers employed.
2:00 pm AEST (1:30 pm SA and NT; 12 Noon WA)
TARGET GROUP
Frontline Staff
SUMMARY
WHAT YOU CAN EXPECT
Techniques in using LinkedIn to build stronger relationships with employers and support their employer branding strategies. This will potentially position you as the go to person for their recruitment needs and increase the chances of the jobseeker securing employment.
Tips to help your jobseekers find work and improve their visibility online and build their confidence in their job search.
Online networking strategies to develop the job seeker’s strategic network in a targeted industry.
Discover examples of how it works for:
o A professional in-between jobs,
o A person with a jagged work history,
o A young person looking for an apprenticeship,
o A return to work parent.
Facilitator
LEONIE LAM
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Coaching Program
Motivating Resistant Job Seekers
ONLINE | 2 PARTS
Tuesday 23 & 30 August
2.00pm AEST
TARGET GROUP
Frontline staff and management
SUMMARY
Lack of motivation is an increasingly difficult barrier to manage in employment services. The recent covid-19 pandemic, lingering rules, coupled with existing obstacles is affecting our job seekers motivation to participate in activities and job search.
Working with resistance can take its toll on staff, it becomes tiresome and frustrating. Resistance can be intermittent or ingrained. This inflexible pattern of relating, perceiving and thinking, requires a different level of investment to get clients engaged, focused and moving into employment.
WHAT YOU CAN EXPECT
This 2 part online coaching program will build a framework to engage and motivate resistant clients. It will provide you with the motivational interviewing skills to engage resistant clients, and to inspire motivation and enthusiasm.
Hear about the framework and tools, in order to achieve outcomes and to retain a positive attitude in an ever changing and demanding industry. Focusing on client accountability, the skills will enable you to encourage clients to take personal responsibility whilst stimulating motivation. Instead of struggling when confronted by resistant, you will be able adapt a more constructive method in achieving outcomes.
The coaching program is a necessity for all frontline staff and management.
Expected outcomes
Understand the reasons for resistance
Understand the Stages of Change and how they apply to employment Services
Learn motivational interviewing techniques
Learn the importance of deliberate and collaborative conversations about change targeted questions to elicit change
Learn effective ways to resolve discrepancy and ambivalence
Acquire skills in effective goal setting and change measurement
Facilitator
SHARON MAMO
Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for many years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.
cost
OTHER
Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time. A PDF copy of the presentation will be distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
Redesigning your client resume in 90 minutes!
Tuesday 6 Septemeber 2022
1.30pm - 3.00pm AEST
TARGET GROUP
Frontline Staff
SUMMARY
Did you know that online application systems are rejecting your client resumes for simple things like a font type?
Have you and your client ever pulled together a great job application, flicked it off, waited, waited and waited, and received no reply? These days many organisations use HR Software to screen out documents based on formatting, lack of key words and other things that you may not be aware of.
The change from human eyes reviewing the initial application to computer software analysing the application has changed the way successful applications are formatted. This webinar will provide an understanding of those changes and how they are impacting on your clients success.
It will make you look at addressing criteria and your resume templates in a whole new light.
This is ideal for frontline staff who are advising clients on the application process and what they need to do to avoid being rejected by online application / recruitment databases / HR Software.
WHAT YOU CAN EXPECT
An understanding of how online applications are processed by screening software is essential to know so your clients are not screened out on the first pass
The importance of key words in your job seeker’s application and matching these to the advertisement or industry that they are applying for
Formatting and making things pretty- why this does not work with online applications. Fonts to use, and fonts not to use!
Keeping it simple – how irrelevant or complex information on your online resume or application can be hurting your client’s chances of ending up on the ” Yes” list
Resume – the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
The common mistakes that blocks resumes from getting through.
Facilitator
REBECCA HERBERTSON
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years experience working in Employment Services and ten years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.
Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.
Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
Motivating YOUR Sales Team IN 60 MINUTES
MONDAY 31 OCTOBER 2022
12.00pm – 1.00pm AEST
TARGET GROUP
Frontline sales personnel, sales team leaders, customer service representatives
SUMMARY
WHAT YOU CAN EXPECT
Facilitator
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311 | EMAIL
EVENT REGISTRATION
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
