High Performance Accelerator: Achieving Rapid Success in Today’s Workplace @ Online at your desk
NESA Webinar
High Performance Accelerator: Achieving Rapid Success in Today's Workplace
Monday 16 October 2023
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Anyone looking to realise their potential
SUMMARY
Elevate your professional performance by unlocking your potential with our meticulously designed comprehensive course, transforming you into a high-performing individual.
Immerse yourself in mastering essential traits, cultivating a growth mindset, and sharpening time management skills to optimise efficiency. Boost your communication abilities, foster emotional
intelligence, and learn goal-setting strategies that align with organisational success.
Tackle complex situations confidently by applying problem-solving and decision-making skills while building resilience and adaptability. Create an environment that encourages innovation and
creativity and develop leadership skills that inspire and empower your team to achieve exceptional performance.
WHAT YOU CAN EXPECT
- Learn the essential traits and characteristics of high-performing individuals and teams
- Develop a growth mindset to embrace challenges and continuously improve
- Master time management and productivity techniques to maximise efficiency
- Enhance communication skills for effective collaboration and team synergy
- Cultivate emotional intelligence to understand better, empathize, and motivate others
- Discover goal-setting strategies to align your objectives with organisational success
- Implement problem-solving and decision-making skills to tackle complex situations
- Build resilience and adaptability to navigate change and overcome setbacks
- Foster a culture of innovation and creativity to drive continuous improvement
- Develop leadership skills to inspire, empower, and guide your team towards high performance.
Facilitator
Raimond Volpe
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021. Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance. Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry. Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
The How to Effectively Sell Yourself at an Interview @ Online at your desk
NESA Webinar
The How to Effectively Sell Yourself at an Interview
Wednesday 18 October 2023
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline staff
SUMMARY
The online one hour session is full of advice and tips, designed for you can share with your participants while preparing them for an employer interview. If you are an Employment consultant or an Employer engagement officer, then this webinar will add to your existing tool kit
WHAT YOU CAN EXPECT
- What to prepare beforehand to be a standout candidate
- To craft a compelling story to demonstrate you background, experience, and career plan
- To highlight you unique selling points and to match them to the employer’s needs
- To build instant rapport with the interviewer
- To prepare specific examples to support your employability
- To demonstrate your ability to solve problems at work
- To showcase your teamwork and communication skills
- To express your passion and motivation for the position on offer
- The importance of being confident and positive
- The value of crafting a Thankyou note to be sent after the interview
Facilitator
KEVIN KOSKY
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
Standing Out from Other Job Candidates @ Online at your desk
NESA Webinar
Standing Out from Other Job Candidates
Wednesday 8 November 2023
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline staff
SUMMARY
Job seeking is like a competition. The Job Seeker has to stand out to win the “prize”. While all employers need to know if they are choosing the right person, they are also looking for that person that can bring along something different to their organisational mix.
WHAT YOU CAN EXPECT
- Tips and tricks to supercharge your job application
- What you need to know about the employer before you attend the interview
- Why a two-way interview will set you apart from others
- How to tell stories of success to showcase your achievements
- How to create instant rapport with your interviewers
- How to personalise your communication to build trust
- To ask the right questions to demonstrate your interest in the employer
- The influence of enthusiasm
- How to visualise yourself to success
Facilitator
KEVIN KOSKY
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Master Class
Employer Engagement Blueprint Master Class
Online 3 hour workshop
Tuesday 28 November 20203
1.00pm to 4.00pm AEDT
PLATFORM: ZOOM
TARGET GROUP
Frontline staff that engage with employers
SUMMARY
The master class is designed to help you alleviate the feelings of frustration from a lack of employer engagement; and to provide you with strategies for developing a better working relationship with your employers, leaving them with a solid trust in your abilities.
This is a 3-hour online (with a 10 minute coffee break) master class. It is a highly interactive, modularlised program, complete with customisable content for you and your team.
We invite you to participate in
Plan
Learn how to approach and recruit employers through rapport
Discover what they want to hear when being contacted
How gatekeepers can be sidestepped
The best way to follow up with employers after a conversation
Implement
Craft compelling hooks that draw in employers
Book meetings through email, phone calls or video chats
Understand the different personality types and body language techniques so you can target your audience more effectively
Bolster
Retain and sustain top talent by connecting with prospects
Leverage sophisticated objection-handling techniques
Create authentic connections to clients in challenging environments
Staying resilient during tough times
Facilitator
raimond volpe
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won an increasing number of international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than 3 hours.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
Excellence in the Customer Experience
Tuesday 5 December 2023
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All staff
SUMMARY
In a competitive market place, the customer experience is vital to the business success of your employment service.
As an individual, if you are friendly and helpful, you are providing an excellent customer experience. But it is often said that we are only as good as our weakest link.
In this session you will be given an insight on what better practice in delivering excellent customer service is all about.
You will discover simple and effective techniques to help you build a stronger connection with your customers and facilitate a 5 star customer service experience. Join Leonie Lam as she explores excellence in serving your customers including both employers and participants.
WHAT YOU CAN EXPECT
- Strategies to build a strong rapport with the customer online and face-to-face
- Creating the best first impression using mindfulness techniques
- Communicating effectively on the phone and / or face-to-face with your customers
- Creating long-term loyal customers for repeat business
- Being remembered for the quality of your work
Facilitator
leonie lam
Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.
In 2017, she was nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.
She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.
Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Coaching Program
Motivating Resistant clients - Conversations about change
ONLINE COACHING PROGRAM | 2 hours
Thursday 14 December 2023
3.00 to 5.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All staff will benefit
SUMMARY
Lack of motivation is an increasingly difficult barrier to manage in employment services. Existing barriers and obstacles are affecting our clients motivation to participate in activities and job search.
Working with resistance can take its toll on staff, it becomes tiresome and frustrating. Resistance can be intermittent or ingrained. This inflexible pattern of relating, perceiving and thinking, requires a different level of investment to get clients engaged, focused and moving into employment.
WHAT YOU CAN EXPECT
This 2 hour online coaching program will build a framework to engage and motivate resistant clients. It will provide you with the motivational interviewing skills to engage resistant clients, and to inspire motivation and enthusiasm.
Hear about the framework and tools, in order to achieve outcomes and to retain a positive attitude in an ever changing and demanding industry. Focusing on client accountability, the skills will enable you to encourage clients to take personal responsibility whilst stimulating motivation. Instead of struggling when confronted by resistant, you will be able adapt a more constructive method in achieving outcomes.
The coaching program is a necessity for all frontline staff and management.
Expected outcomes
- Understand the reasons for resistance
- Understand the Stages of Change and how they apply to employment Services
- Learn motivational interviewing techniques
- Learn the importance of deliberate and collaborative conversations about change targeted questions to elicit change
- Learn effective ways to resolve discrepancy and ambivalence
Facilitator
sharon mamo
Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for many years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.
cost
OTHER
The coaching program is expected to run for approximately 2 hours including ample Q&A and discussion time. A PDF copy of the presentation will be distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
The Reverse Marketing with Intent
Thursday 18 January 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Frontline staff
SUMMARY
In this webinar we will discuss reverse marketing
strategies to place priority job seekers into the hidden job market.
The focus is on making contact with specific employers. It will
explore getting the job seeker and employment services
practitioners ready to make a reverse marketing call, and how to
manage the call including handling objections.
The focus of this webinar is not on vacancy development for job
matching.
WHAT YOU CAN EXPECT
- Preparation is key
- Be in a positive mindset
- What approaches have the best results
- What to look for, what to listen for
- What is the best way to respond to objections
Facilitator
Linda Pierson
Linda is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver the Bounce Program within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
How to Effectively Communicate and Interact with Gen Z: Investing in the Future Generation
Monday 22 January 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All staff
SUMMARY
Join our communication guru, Raimond Volpe, as he discusses unlocking the potential of the next generation. Raymond will provide in-depth insights on effective communication, the tool and the strategies required to elevate your engagement and performance with Generation Z. Understand their core values: Dive deep into the social, environmental, and cultural issues they prioritize to build trust and forge meaningful relationships.
The presentation explores an essential 21st-century challenge: engaging in meaningful discourse with the youngest generation entering the workforce and marketplace.
As Generation Z becomes more influential in shaping society’s future direction, understanding their priorities, communication strategies, and sociocultural dynamics becomes crucial.
This guide offers a thorough examination of effective communication tactics, tools, values, and strategies that align with Generation Z’s distinctive characteristics and preferences. By delving into these essential areas, we can better navigate interactions and relationships with Generation Z, investing in the potential they bring to the future.
WHAT YOU CAN EXPECT
- Explore digital landscapes that Gen Z frequents to tailor effective communication strategies.
- Embrace transparent and sincere communication, the primary key to engaging Generation Z.
- Understand Generation Z’s high regard for global issues to influence decision-making.
- Connect Generation Z’s educational preferences and digital literacy with effective communication methods.
- Leverage the impact of influencers on Generation Z’s communication and consumption patterns.
- Decode the core values for Generation Z to align with their communication and behavioural trends.
- Recognize and nurture Generation Z’s entrepreneurial drive for their continued development.
- Address Generation Z’s emphasis on inclusivity and diversity when constructing a communication approach.
- Utilise visually engaging multimedia communication to connect with Gen Z.
- Promote open dialogue and active feedback to foster better relationships with Generation Z.
Facilitator
Raimond Volpe
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over numerous international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
** New Topic ** Conflict Resolution for Supervisors
Thursday 15 February 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Manager and Team Leaders
SUMMARY
Conflict is termed as a disagreement between at least 2 parties. A usual conflict is when one Party (Party A) is trying to get the other Party (Party B) to see their point of view (their personal belief) while Party B is trying to convince Party A of their opinion… this form of conflict often leads to both sides feeling frustrated and not feeling heard or validated.
This one-hour long webinar explains different types of conflict that can occur in both work and at home and explores practical tools to minimise the escalation when clashing occurs.
Management can use these skills in their work with heightened clients and to help staff they supervise to feel validated and heard and move forward with resolution.
Facilitator
ken Loftus
Ken brings over 20 years of experience into his role as Clinical Director in the Sunlight Centre. Ken has worked in crisis counselling centres, universities and schools over his career and brings this experience to his Workshops, client work and supervisor roles combining his qualifications in psychology, integrative counselling and CBT.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
Establishing a Culture of Accountability and Responsibility for High-Performance Success
Monday 4 March 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Managers, Team leader and those aspiring. All other staff are welcome
SUMMARY
In the competitive and fast-paced business world, fostering a culture of accountability and responsibility forms the backbone of high-performing teams and is central to organisational triumph.
Cultivating this company culture ensures that every team member acknowledges their tasks and outcomes, taking personal ownership of their performance, whether successful or otherwise.
This essential ownership fosters operational efficiency, enhances decision-making, and instils a steadfast commitment to fulfilling collective organisational goals.
The goal of this session is to mould a thriving workplace where individual actions contribute significantly to the team’s and the organisation’s shared success.
WHAT YOU CAN EXPECT
- Accountability and responsibility and their impact on high-performance work environments.
- Relationship between accountability, responsibility, and high performance as drivers of organisational success.
- Strategies for creating a culture of accountability to increase productivity.
- Personal ownership’s role in fostering self-responsibility and improving performance.
- How operational efficiency can be enhanced by a culture of accountability
- How a culture of responsibility can improve decision-making processes.
- Strategies to instil shared commitment towards collective organisational goals
- How accountability cultivates cooperation and a strong community within teams.
- Management tools that enhance a culture of responsibility and accountability.
- Business cases merge accountability and responsibility into their cultures, leading to high performance.
Facilitator
Raimond Volpe
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won numerous international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
