The How to Effectively Sell Yourself at an Interview @ Online at your desk
NESA Webinar
The How to Effectively Sell Yourself at an Interview
Wednesday 18 October 2023
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline staff
SUMMARY
The online one hour session is full of advice and tips, designed for you can share with your participants while preparing them for an employer interview. If you are an Employment consultant or an Employer engagement officer, then this webinar will add to your existing tool kit
WHAT YOU CAN EXPECT
- What to prepare beforehand to be a standout candidate
- To craft a compelling story to demonstrate you background, experience, and career plan
- To highlight you unique selling points and to match them to the employer’s needs
- To build instant rapport with the interviewer
- To prepare specific examples to support your employability
- To demonstrate your ability to solve problems at work
- To showcase your teamwork and communication skills
- To express your passion and motivation for the position on offer
- The importance of being confident and positive
- The value of crafting a Thankyou note to be sent after the interview
Facilitator
KEVIN KOSKY
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
Standing Out from Other Job Candidates @ Online at your desk
NESA Webinar
Standing Out from Other Job Candidates
Wednesday 8 November 2023
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline staff
SUMMARY
Job seeking is like a competition. The Job Seeker has to stand out to win the “prize”. While all employers need to know if they are choosing the right person, they are also looking for that person that can bring along something different to their organisational mix.
WHAT YOU CAN EXPECT
- Tips and tricks to supercharge your job application
- What you need to know about the employer before you attend the interview
- Why a two-way interview will set you apart from others
- How to tell stories of success to showcase your achievements
- How to create instant rapport with your interviewers
- How to personalise your communication to build trust
- To ask the right questions to demonstrate your interest in the employer
- The influence of enthusiasm
- How to visualise yourself to success
Facilitator
KEVIN KOSKY
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Master Class
Employer Engagement Blueprint Master Class
Online 3 hour workshop
Tuesday 28 November 20203
1.00pm to 4.00pm AEDT
PLATFORM: ZOOM
TARGET GROUP
Frontline staff that engage with employers
SUMMARY
The master class is designed to help you alleviate the feelings of frustration from a lack of employer engagement; and to provide you with strategies for developing a better working relationship with your employers, leaving them with a solid trust in your abilities.
This is a 3-hour online (with a 10 minute coffee break) master class. It is a highly interactive, modularlised program, complete with customisable content for you and your team.
We invite you to participate in
Plan
Learn how to approach and recruit employers through rapport
Discover what they want to hear when being contacted
How gatekeepers can be sidestepped
The best way to follow up with employers after a conversation
Implement
Craft compelling hooks that draw in employers
Book meetings through email, phone calls or video chats
Understand the different personality types and body language techniques so you can target your audience more effectively
Bolster
Retain and sustain top talent by connecting with prospects
Leverage sophisticated objection-handling techniques
Create authentic connections to clients in challenging environments
Staying resilient during tough times
Facilitator
raimond volpe
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won an increasing number of international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than 3 hours.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
The Reverse Marketing with Intent
Thursday 18 January 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Frontline staff
SUMMARY
In this webinar we will discuss reverse marketing
strategies to place priority job seekers into the hidden job market.
The focus is on making contact with specific employers. It will
explore getting the job seeker and employment services
practitioners ready to make a reverse marketing call, and how to
manage the call including handling objections.
The focus of this webinar is not on vacancy development for job
matching.
WHAT YOU CAN EXPECT
- Preparation is key
- Be in a positive mindset
- What approaches have the best results
- What to look for, what to listen for
- What is the best way to respond to objections
Facilitator
Linda Pierson
Linda is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver the Bounce Program within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
** New Topic ** Self-Harm – suicide and non-suicidal self-injury for Supervisors
Thursday 8 February 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Managers and Team Leaders
SUMMARY
In any line of work, a client or staff member disclosing about past, current or future self-injury can be one of the most jarring experiences your staff team may hear. This webinar goes through the current Australian statistics around suicide and non-suicide self-injury, the main issues someone may be going through to lead to their behaviour and techniques and tips in dealing with hearing this from a client. This one-hour long webinar will also cover supporting a staff member that has just worked with a client who disclosed self-injury on any level.
This webinar also goes through if a staff member in a managerial or supervisory role hears self-injury disclosure from a team member, or a team member affected by hearing it from a client.
Facilitator
Ken Loftus
Ken Loftus is the Clinical Director of the Sunlight Centre. Ken has worked for over 20 years in the clinical space in Ireland and Australia and specialises in the self-injury area.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
** New Topic ** Conflict Resolution for Supervisors
Thursday 15 February 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Manager and Team Leaders
SUMMARY
Conflict is termed as a disagreement between at least 2 parties. A usual conflict is when one Party (Party A) is trying to get the other Party (Party B) to see their point of view (their personal belief) while Party B is trying to convince Party A of their opinion… this form of conflict often leads to both sides feeling frustrated and not feeling heard or validated.
This one-hour long webinar explains different types of conflict that can occur in both work and at home and explores practical tools to minimise the escalation when clashing occurs.
Management can use these skills in their work with heightened clients and to help staff they supervise to feel validated and heard and move forward with resolution.
Facilitator
ken Loftus
Ken brings over 20 years of experience into his role as Clinical Director in the Sunlight Centre. Ken has worked in crisis counselling centres, universities and schools over his career and brings this experience to his Workshops, client work and supervisor roles combining his qualifications in psychology, integrative counselling and CBT.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
Redesign Your Clients Resumes to get them shortlisted
Thursday 7 March 2024
3.00pm - 4.30pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All frontline Staff
SUMMARY
Did you know that online application systems are rejecting your client resumes for simple things like a font type?
Have you and your client ever pulled together a great job application, flicked it off, waited, waited and waited, and received no reply? These days many organisations use HR Software to screen out documents based on formatting, lack of key words and other things that you may not be aware of.
The change from human eyes reviewing the initial application to computer software analysing the application has changed the way successful applications are formatted. This webinar will provide an understanding of those changes and how they are impacting on your clients success.
It will make you look at addressing criteria and your resume templates in a whole new light.
This is ideal for frontline staff who are advising clients on the application process and what they need to do to avoid being rejected by online application / recruitment databases / HR Software.
WHAT YOU CAN EXPECT
- An understanding of how online applications are processed by screening software is essential to know so your clients are not screened out on the first pass
- The importance of key words in your job seeker’s application and matching these to the advertisement or industry that they are applying for
- Formatting and making things pretty- why this does not work with online applications. Fonts to use, and fonts not to use!
- Keeping it simple – how irrelevant or complex information on your online resume or application can be hurting your client’s chances of ending up on the ” Yes” list
- Resume – the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
- The common mistakes that blocks resumes from getting through.
Facilitator
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years experience working in Employment Services and ten years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.
Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.
Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for one and a half hours.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
shifting behaviour for better outcomes
Wednesday 27 March 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Staff
SUMMARY
The Shifting Behaviour for Better Outcomes webinar is a dynamic and practical session. Designed to equip participants with skills and strategies to shift behaviours in themselves and their cohorts, this session will help you create new patterns to achieve better results.
Join Mike Symonds as he shares the principles of Behaviour Change and takes you through easy, practical activities you can use to create lasting change.
WHAT YOU CAN EXPECT
- Learn the 3 areas to focus on to improve performance
- Discover what’s holding you and your cohorts back
- Participate in a series of ‘easy to do’ activities to help ‘break through’ these barriers
Facilitator
Mike Symonds
With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
Engaging the reluctant participant and how to get them moving
Monday 8 April 2024
2.00pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
All frontline Staff
SUMMARY
Systematically addressing the reasons that job seekers put forward for not being gainfully employed goes hand in hand with being an Employment Consultant. But what do we do when the problem is much more complex? We need to become more curious about our participants. What are their barriers? How are these barriers affecting the job seeker’s life? How have they tried to address the barriers in the past? To be effective, we must explore, investigate, understand… engage with our participants.
Our webinar is aimed at front line staff and site managers who are experiencing this issue and would like to explore some workable options. It will discuss re-engagement strategies that really work.
WHAT YOU CAN EXPECT
- Identifying & addressing complex barriers
- Understanding the reluctant participant
- Building harmonious and sustainable relationships
- Moving the reluctant participant towards employment (are we thinking outside of the box?)
- Change Plan Action (what is it? how does it work?)
Facilitator
leonie lam
Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.
In 2017, she was nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.
She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.
Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
Gamify Your Work Process
Tuesday 16 April 2024
2.00pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
All sector staff
SUMMARY
Sometimes do you wish life was like a video game? Checkpoints, Restarts, Level Ups, Extra Lives, and all of the Coins you can Collect? Well, maybe life can’t be that way, but we can certainly look at our work processes in this way. In this webinar we will look at making work processes fun and engaging, with a little bit of friendly competition, even if it is just with yourself
WHAT YOU CAN EXPECT
- Set Goals (Checkpoints): Define short-term and long-term objectives to guide your progress.
- Progress Tracking (Scoreboard): Use checklists or progress bars to visualize task completion.
- Rewards (Coins/Power-ups): Give yourself small rewards and celebrate the wins for meeting goals to stay motivated
- Level Up: Take stock of task difficulty and new skills learned as you complete objectives.
- Extra Lives: Allow room for mistakes with ‘do-overs’ to encourage learning and innovation.
- Friendly Competition: Engage in light competitive activities with peers to boost performance.
- Scheduled Breaks (Pause/Restarts): Take regular breaks to prevent burnout and maintain productivity.
- Feedback Loop: Regularly assess and adjust your gamification strategy for continuous improvement.
- Narrative (Story Mode): Frame tasks as missions within a larger story for added engagement.
- Social Sharing (Multiplayer): Share progress with others for accountability and support.
Facilitator
Brad Jensen
With over 20 years of successful experience in the dynamic world of Retail and Customer Service, Brad thrives as a strategic Leader, specialising in People Management and Sales Training. What truly ignites his passion is witnessing the growth and success of individuals through effective people management and group training.
Brad prides himself on his fun and engaging facilitated workshops where he incorporates motivation, personalised customer engagement, figuring out and discovering clients’ needs, getting commitment, great customer experiences, having important conversations, and achieving win-win outcomes. He excels at leading high achieving teams, and his training sessions leave participants feeling motivated and inspired.
Now part of the Dynamo Selling family, Brad has a vibe about him that draws you in and makes you feel excited and wanting to learn more. It is this vibe which has helped him in developing countless teams and individuals, including one of Australia’s largest electronic retailers, JB Hifi.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
