Jun
8
Thu
NESA Post Budget Leadership Forum 2023
Jun 8 @ 9:30 am – 3:30 pm

POST BUDGET LEADERSHIP FORUM

A NESA MEMBER ONLY EVENT

NESA will be holding a Post Budget Leadership Forum at QT Canberra on Thursday 8 June 2023.

The focus of the forum will be on key budget initiatives and strengthening our sector’s influence in shaping future employment services.

NESA has put together a powerhouse of speakers for our Post Budget Leadership Forum who will boost our ability to shape future employment services.

DATE: 8 June 2023
TIME: 9.30am for a 10am start. Concludes at 4pm (AEST)
VENUE: QT Canberra
ROOM: Ballroom 1
COST: $385pp (GST inc)

GUEST SPEAKERS

Our guest speakers are highly influential in Canberra’s halls of power. They are movers and shakers in economic policy, business and industry, and government relations. Our speakers will provide members with their highly sought after insights and strategies to elevate our advocacy impact during this critically important period of policy and program reform.

In addition, NESA is very pleased to have representatives of DEWR, DSS and NIAA join us to provide operational and policy updates with an opportunity for interactive Q&A in relation to their respective portfolios.

Simon Banks, Managing Director
Hawker Britton

Simon will share his wealth of experience to provide insights on working with government, how government decision making works and how to build effective and influential relationships with government.

A published commentator on public policy, Simon regularly comments on policy and political developments on both the ABC and Sky News.

Dr Daniel Mulino MP
Chair of the House of Representatives’ Standing Economics Committee

Dr Mulino will share his insights on the future economic/Budget outlook for Australia and how this may impact policy directions and priorities in relation to the future of work, employment, and related areas such as skills, training, and social services, including welfare.

Andrew McKellar, Chief Executive Officer
Australian Chamber of Commerce and Industry (ACCI)

Andrew will share his in-depth knowledge of Australian business and industry needs and the challenges faced across the business sector providing insight into opportunities for stronger employer engagement and opportunities for collaboration and joint advocacy.

Katrina Chatham, Group Manager (Acting), Disability Employment and Carers

Katrina Chatham is the A/g Group Manager of the Disability Employment and Carers Group. Her responsibilities include overseeing the current Disability Employment Service program and the design of reforms to disability employment services to deliver better employment outcomes for people with disability. She is also responsible for policies and programs to support unpaid carers.

Katrina joined the Department of Social Services in January 2020. She has previously worked in the Department of Employment and Workplace Relations, Department of the Prime Minister and Cabinet and the Department of Education.

Kate Phipps, Branch Manager of Remote Employment Policy

Kate Phipps has worked in NIAA for the past 2 and a half years as Branch Manager for Business and Economic Policy and most recently leading the Remote Employment Policy Taskforce.
Prior to this, Kate worked in the Commonwealth Treasury for a number of years, including 3 years as Minister-Counsellor (Economic) at the Australian Embassy in Tokyo. Kate also worked at the Cape York Institute in Cairns in 2008-09 during the early implementation of the Cape York Welfare Reform Trials.

COST

NESA Member

POST BUDGET LEADERSHIP FORUM
$ 385
00
1 Delegate
  • Attendance at Forum - 8 June 2023
  • Prices are inclusive of GST
  •  

NESA Member

POST BUDGET LEADERSHIP FORUM
$ 770
00
total for 2 Delegates
  • Attendance at Forum - 8 June 2023
  • Prices are inclusive of GST
  •  

NESA Member

POST BUDGET LEADERSHIP FORUM
$ 1,155
00
total for 3 Delegates
  • Attendance at Forum - 8 June 2023
  • Prices are inclusive of GST
  •  

NESA MEMBERSHIP

GET BEHIND THE SCENES OF AUSTRALIA’S WORLD LEADING EMPLOYMENT SERVICES

Not for profit, for profit, public sector organisations and RTOs who are actively engaged in the delivery of Australian employment services are eligible to apply for NESA membership.

If you are not already a NESA member and interested in joining, please click below for more information:

CONTACT US

For event or membership enquires please contact Shirley Fisher on + 61 3 9624 2300 or email her by clicking below.

Jul
20
Thu
Tips for looking after your employers @ Online at your desk
Jul 20 @ 2:00 pm – 3:00 pm

Tips for looking after your employers

Thursday 20 July 2023

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

Frontline staff, people working with employers

SUMMARY

We all know that engaging with employers is crucial for outcomes, and if the conversation is handled well, then the contact should lead to success. In this session Rebecca Herbertson will provide you with the tools to effectively and comfortably manage the employer relationship.

WHAT YOU CAN EXPECT

  • Identifying the true needs of the employer;
  • The danger of promising too much;
  • Building positive relationships;
  • Troubleshooting for when things go wrong

Facilitator

Rebecca Herbertson 

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 90
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Oct
18
Wed
**New Topic**
The How to Effectively Sell Yourself at an Interview @ Online at your desk
Oct 18 @ 3:00 pm – 4:00 pm

The How to Effectively Sell Yourself at an Interview

Wednesday 18 October 2023

3.00pm AEDT

PLATFORM: GO TO WEBINAR

TARGET GROUP

All Frontline staff

SUMMARY

The online one hour session is full of advice and tips, designed for you can share with your participants while preparing them for an employer interview. If you are an Employment consultant or an Employer engagement officer, then this webinar will add to your existing tool kit

 

WHAT YOU CAN EXPECT

  • What to prepare beforehand to be a standout candidate
  • To craft a compelling story to demonstrate you background, experience, and career plan
  • To highlight you unique selling points and to match them to the employer’s needs
  • To build instant rapport with the interviewer
  • To prepare specific examples to support your employability
  • To demonstrate your ability to solve problems at work
  • To showcase your teamwork and communication skills
  • To express your passion and motivation for the position on offer
  • The importance of being confident and positive
  • The value of crafting a Thankyou note to be sent after the interview

Facilitator

KEVIN KOSKY 

As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.

Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.

Kevin also the teaches business, employability and personal development skills, for both the national and international markets.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Nov
8
Wed
**New Topic**
Standing Out from Other Job Candidates @ Online at your desk
Nov 8 @ 3:00 pm – 4:00 pm

Standing Out from Other Job Candidates

Wednesday 8 November 2023

3.00pm AEDT

PLATFORM: GO TO WEBINAR

TARGET GROUP

All Frontline staff

SUMMARY

Job seeking is like a competition. The Job Seeker has to stand out to win the “prize”. While all employers need to know if they are choosing the right person, they are also looking for that person that can bring along something different to their organisational mix.

WHAT YOU CAN EXPECT

  • Tips and tricks to supercharge your job application
  • What you need to know about the employer before you attend the interview
  • Why a two-way interview will set you apart from others
  • How to tell stories of success to showcase your achievements
  • How to create instant rapport with your interviewers
  • How to personalise your communication to build trust
  • To ask the right questions to demonstrate your interest in the employer
  • The influence of enthusiasm
  • How to visualise yourself to success

Facilitator

KEVIN KOSKY 

As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.

Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.

Kevin also the teaches business, employability and personal development skills, for both the national and international markets.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Nov
28
Tue
Employer Engagement Blueprint Master Class @ Online at your desk
Nov 28 @ 1:00 pm – 4:00 pm

Employer Engagement Blueprint Master Class

Online 3 hour workshop

Tuesday 28 November 20203

1.00pm to 4.00pm AEDT

PLATFORM: ZOOM

TARGET GROUP

Frontline staff that engage with employers

SUMMARY

The master class is designed to help you alleviate the feelings of frustration from a lack of employer engagement; and to provide you with strategies for developing a better working relationship with your employers, leaving them with a solid trust in your abilities.

This is a 3-hour online (with a 10 minute coffee break) master class. It is a highly interactive, modularlised program, complete with customisable content for you and your team.

 

We invite you to participate in

Plan

 Learn how to approach and recruit employers through rapport
 Discover what they want to hear when being contacted
 How gatekeepers can be sidestepped
 The best way to follow up with employers after a conversation

Implement

 Craft compelling hooks that draw in employers
 Book meetings through email, phone calls or video chats
 Understand the different personality types and body language techniques so you can target your audience more effectively

 Bolster

 Retain and sustain top talent by connecting with prospects
 Leverage sophisticated objection-handling techniques
 Create authentic connections to clients in challenging environments
 Staying resilient during tough times

Facilitator

raimond volpe

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won an increasing number of international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021. 

 Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance. 

Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry. 

Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards. 

 

cost

NESA Member

$ 225
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 300
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than 3 hours.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

 

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Dec
13
Wed
Policy Stocktake and Strategy Leadership Forum
Dec 13 @ 9:30 am – 3:00 pm

NESA Leadership Forum

NESA's Policy Stocktake and Strategy Leadership Forum

WEDNESDAY 13 DECEMBER 2023 | MELBOURNE

NESA’s Policy Stocktake and Strategy Leadership Forum will be our final Leadership Forum for 2023.  A full agenda is planned with Julian Hill MP presenting on the recommendations of the Workforce Australia Inquiry followed by an informal roundtable session with Tania Rishniw, Deputy Secretary, Employment and Workforce, DEWR to hear member views on the recommendations to inform the government’s response to the Inquiry.

Tania will also be facilitating a roundtable on First Nations employment to gauge member views and DSS Deputy Secretary, Robyn Shannon, will be presenting on relevant recommendations from the Disability Royal Commission and having a member roundtable to gauge your views to inform the government’s response to that Inquiry.

THIS FORUM WILL BE AN OPPORTUNITY FOR SECTOR LEADERS TO JOIN WITH NESA AND SET THE ADVOCACY AGENDA FOR 2024.

The agenda will include:
 A presentation on the recommendations from the Inquiry on Workforce Australia Employment Services (WAES) – Julian Hill MP
 An informal roundtable to ascertain the sector’s view on the WAES Inquiry recommendations – Tania Rishniw, Deputy Secretary, Employment and Workforce, DEWR
 A roundtable on First Nations employment – Tania Rishniw, Deputy Secretary, Employment and Workforce, DEWR
 An overview of the recommendations from the Disability Royal Commission Report relevant to employment of people with disability – Kathryn Mandla, CEO NESA
 NESA’s Policy Stocktake and Strategy Moving Forward – Kathryn Mandla, CEO and Annette Gill, Principal Policy Advisor, NESA


NESA encourages member CEO’s & Leaders to join us on 13 December for our final Leadership forum for 2023. 

FORUM DETAILS

Venue:  Hyatt Place Melbourne, Essendon Fields, 1 English Street, Essendon Fields
(approx 8 minutes from Melbourne airport)

Time: 9.30am registration for a 10am start. Concludes at 3.00pm

Cost: $385.00 including GST

Jan
18
Thu
The Reverse Marketing with Intent @ On line at your desk
Jan 18 @ 3:00 pm – 4:00 pm

The Reverse Marketing with Intent

Thursday 18 January 2024

3.00pm AEDT

PLATFORM: GO TO WEBINAR

TARGET GROUP

Frontline staff

SUMMARY

In this webinar we will discuss reverse marketing
strategies to place priority job seekers into the hidden job market.
The focus is on making contact with specific employers. It will
explore getting the job seeker and employment services
practitioners ready to make a reverse marketing call, and how to
manage the call including handling objections.
The focus of this webinar is not on vacancy development for job
matching.

WHAT YOU CAN EXPECT

  • Preparation is key
  • Be in a positive mindset
  • What approaches have the best results
  • What to look for, what to listen for
  • What is the best way to respond to objections

Facilitator

Linda Pierson 

Linda is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver the Bounce Program within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Mar
7
Thu
Redesign Your Clients Resume to get them Shortlisted @ At Your Desk With a Cuppa
Mar 7 @ 3:00 pm – 4:30 pm

Redesign Your Clients Resumes to get them shortlisted

Thursday 7 March 2024

3.00pm - 4.30pm AEDT

PLATFORM: GO TO WEBINAR

TARGET GROUP

All frontline Staff

SUMMARY

Did you know that online application systems are rejecting your client resumes for simple things like a font type?

Have you and your client ever pulled together a great job application, flicked it off, waited, waited and waited, and received no reply? These days many organisations use HR Software to screen out documents based on formatting, lack of key words and other things that you may not be aware of.

The change from human eyes reviewing the initial application to computer software analysing the application has changed the way successful applications are formatted. This webinar will provide an understanding of those changes and how they are impacting on your clients success.

It will make you look at addressing criteria and your resume templates in a whole new light.

This is ideal for frontline staff who are advising clients on the application process and what they need to do to avoid being rejected by online application / recruitment databases / HR Software.

WHAT YOU CAN EXPECT

  • An understanding of how online applications are processed by screening software is essential to know so your clients are not screened out on the first pass
  • The importance of key words in your job seeker’s application and matching these to the advertisement or industry that they are applying for
  • Formatting and making things pretty- why this does not work with online applications. Fonts to use, and fonts not to use!
  • Keeping it simple – how irrelevant or complex information on your online resume or application can be hurting your client’s chances of ending up on the ” Yes” list
  • Resume – the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
  • The common mistakes that blocks resumes from getting through.

Facilitator

Rebecca Herbertson

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years experience working in Employment Services and ten years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.

Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.

Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for one and a half hours.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Mar
27
Wed
Shifting Behaviour for Better Outcomes @ At Your Desk With a Cuppa
Mar 27 @ 3:00 pm – 4:00 pm

shifting behaviour for better outcomes

Wednesday 27 March 2024

3.00pm AEDT

PLATFORM: GO TO WEBINAR

TARGET GROUP

All Staff

SUMMARY

The Shifting Behaviour for Better Outcomes webinar is a dynamic and practical session. Designed to equip participants with skills and strategies to shift behaviours in themselves and their cohorts, this session will help you create new patterns to achieve better results.

Join Mike Symonds as he shares the principles of Behaviour Change and takes you through easy, practical activities you can use to create lasting change.

 

WHAT YOU CAN EXPECT

  • Learn the 3 areas to focus on to improve performance
  • Discover what’s holding you and your cohorts back
  • Participate in a series of ‘easy to do’ activities to help ‘break through’ these barriers

Facilitator

Mike Symonds

With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Apr
8
Mon
Engaging the Reluctant Participant and How to Get Them Moving @ At Your Desk With a Cuppa
Apr 8 @ 2:00 pm – 3:00 pm

Engaging the reluctant participant and how to get them moving

Monday 8 April 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

All frontline Staff

SUMMARY

Systematically addressing the reasons that job seekers put forward for not being gainfully employed goes hand in hand with being an Employment Consultant. But what do we do when the problem is much more complex? We need to become more curious about our participants. What are their barriers? How are these barriers affecting the job seeker’s life? How have they tried to address the barriers in the past? To be effective, we must explore, investigate, understand… engage with our participants.

Our webinar is aimed at front line staff and site managers who are experiencing this issue and would like to explore some workable options. It will discuss re-engagement strategies that really work.

WHAT YOU CAN EXPECT

  • Identifying & addressing complex barriers
  • Understanding the reluctant participant
  • Building harmonious and sustainable relationships
  • Moving the reluctant participant towards employment (are we thinking outside of the box?)
  • Change Plan Action (what is it? how does it work?)

Facilitator

leonie lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

In 2017, she was nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.

She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.