NESA National Conference 2021
Thank you!
Thank you to our delegates who actively engaged with presenters and colleagues in lively discussion, our thought provoking plenary speakers, our workshop facilitators and presenters for sharing their experience, knowledge and expertise and our dedicated sponsors and exhibitors.
EVOLUTION AND REVOLUTION
Heraclitus of Ephesus said ‘the only constant in life is change’.
Our lives have changed so much in the last year.
They’ll continue to change in 2022, with the most significant change to employment services in over 20 years.
We will be ready.
VIRTUAL PORTAL
NOW CLOSED!
For specific conference session recordings and slides please email events@nesa.com.au
PROGRAMME SNAPSHOT
MONDAY 7 JUNE
3.30 - 5.00 PRE-CONFERENCE
6.30 - 8.30 WELCOME RECEPTION
TUESDAY 8 JUNE
8.30 - 9.00 REGISTRATIONS OPEN
9.00 - 5.30 CONFERENCE PROGRAMME DAY 1
7.30 NESA GALA AWARDS DINNER
WEDNESDAY 9 JUNE
9.00 - 2.30 CONFERENCE PROGRAMME DAY 2
The Workshop Streams
OUR TODAY
- jobactive
- Indigenous programs in remote and non-remote Australia
- Future Disability Employment Services – What does good look like?
- Right Fit For Risk
- Working with Challenging Behaviours
OUR TOMORROW
- Indigenous Employment in Practice
- New Employment Services Trial and the OES – the DESE and Provider Experience
- ESS Web for 2022 and Beyond
- National Disability Employment Strategy
- Employment Services in the Digital Age – What is the Research Telling Us?
OUR CHANGING WORLD
- Skilling for the Future
- Leading change to NESM and beyond
- Employer Engagement
- Facilitation and Engagement with Employers
- Untapped potential – supporting Australia’s CALD Workforce into employment?
OUR PEOPLE
- Employment Services Workforce
- The Workforce of the Future – Engaging and Preparing Young people for work
- Is behavioural science dead? What we’ve learned from the pandemic and the future of employment services
- What does the evidence say is the best solution for job seekers whom are the hardest to help with mental health conditions? How do we help these job seekers to return to work as quick as possible?
- What can we learn from sport and exercise to improve mental health, performance and employability?
Event Details
Venue
QT CANBERRA
1 London Cct, Canberra ACT 2601
Welcome Reception
Monday 7 June
6.30pm - 8.30pm AEST
Pre-Conference Masterclass
Monday 7 June
3.30pm - 5.00pm AEST
MORE INFO
Conference
Tuesday 8 June,
9.00am – 5.30pm AEST
Wednesday 9 June,
9.00am – 3.00pm AEST
Awards for Excellence
Gala Dinner
Tuesday 8 June,
7.00pm AEST Pre-function drinks
7.30pm AEST Gala Dinner
AWARDS INFO
Event details are subject to change.
CONFERENCE Registration
Our Conference will be presented in a hybrid format,
which means that you can choose to attend in-person or virtually.
In-Person Registration
In-Person Registrations include:
- Access to the full in-person conference experience of presentations
- Access to conference exhibitors (both in-person and virtual exhibitors), promoting the latest updates in the industry
- Catering for the days registered
- The opportunity to network with your industry colleagues both in-person and virtually
- Ticket to the Welcome Reception (cocktail function) (Note: not included for 1-day registrations)
- Access to all session recordings post-conference for a limited time
Tickets to attend the Gala Awards for Excellence Dinner are an additional purchase and cost $175 (inc. GST).
All prices are quoted in Australian dollars (inclusive of GST).
In-Person Registration Prices:
NESA MEMBER
Group Rate (1 - 4 people) | 2 Day Registration-
Group Rate (1 - 4 people)
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2 Day Registration
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In-person
-
NESA MEMBER
Group Rate (5 - 9 people) | 2 Day Registration-
Group Rate (5 - 9 people)
-
2 Day Registration
-
In-Person
-
NESA MEMBER
Group Rate (10+ people) | 2 Day Registration-
Group Rate (10+ people)
-
2 Day Registration
-
In-Person
-
NON MEMBER
2 Day Registration-
2 Day Registration
-
In-Person
-
-
NESA MEMBER
Day Registration | IN-PERSONNON MEMBER
Day Registration | IN-PERSONAWARDS DINNER
FULL Registration | IN-PERSONOnline Registrations Have Now Closed.
For Late Registrations or Dinner Tickets, please email US
Virtual Registration
Virtual Registrations include:
- Access to all sessions presented live virtually
- Ability to ask real-time questions of presenters available during live sessions
- Watch the Gala Awards for Excellence Presentation virtually
- The opportunity to network with your industry colleagues virtually
- Access the Virtual Exhibition area
- Access to all session recordings post-conference for a limited time
Note: All sessions will be recorded and made available for both in-person and virtual registrants to view on the virtual event platform, subject to the consent of the session presenter.
All prices are quoted in Australian dollars (inclusive of GST).
VIRTUAL Registration Prices:
NESA MEMBER
Group Rate (1 - 4 people) | 2 Day Registration-
Group Rate (1 - 4 people)
-
2 Day Registration
-
Virtual
-
NESA MEMBER
Group Rate (5 - 9 people) | 2 Day Registration-
Group Rate (5 - 9 people)
-
2 Day Registration
-
Virtual
-
NESA MEMBER
Group Rate (10+ people) | 2 Day Registration-
Group Rate (10+ people)
-
2 Day Registration
-
Virtual
-
NON MEMBER
2 Day Registration-
2 Day Registration
-
Virtual
-
-
NESA MEMBER
Day Registration | VIRTUALNON MEMBER
Day Registration | VIRTUALOnline Registrations Have Now Closed.
For Late Registrations or Dinner Tickets, please email US
Payment:
Online Credit Card
VISA and Mastercard accepted
Please note that credit card payments incur a 1.85% fee for Mastercard and 2% fee for VISA which is charged on your Tax Invoice.
Request an Invoice
A tax invoice will be sent via e-mail to the contact person nominated in your registration.
All prices are quoted in Australian dollars (inclusive of GST).
Please Note:
- Read Event Cancellation Terms & Conditions
- There are separate registration portals for in-person and virtual registrations, and for Members and Non-Members. If your organisation would like to register staff to attend event in-person, and staff to attend the event virtually, then separate registrations are required.
- Group discounts only apply to the total number of registrations per registration type (i.e.: in-person or virtual). Group discounts do not apply to the total number of registrations.
- Group registrations must be processed in the one registration for the relevant group discounts to apply. Please have contact details for all your registrants ready before commencing your online registration.
- You will require a user account to begin the online registration process. If you registered for a user account for the 2019 NESA National Conference, you can use the same log in details or you can reset your password.
- If you are not sure if your organisation is a NESA member, please contact events@nesa.com.au with your request.
- If you have any questions regarding your online registration, please contact the NESA team via events@nesa.com.au.
Event ACCOMMODATION
QT CANBERRA (Event Venue)
Note: QT Canberra is now fully booked.
NOVOTEL CANBERRA - SPECIAL RATES
Special rates are also available for the Novotel Canberra and a special link to book is provided to conference registrants after completing the online registration.
You can also contact NESA via events@nesa.com.au or call 03 9624 2300 to request the details on how to access the special rates.
ALTERNATIVE ACCOMODATION OPTIONS
Walking distance of QT:
5-star
4-star
- Nesuto
- Crown Plaza
- Quest Apartments
- Ovolo Nishi
- Peppers
- A by Adina
- Breakfree Capital
- Canberra Wide Apartments
- Accommodate Canberra
3-star
2021 PRE-CONFERENCE MASTERCLASS
Digital transformation salon - global trends in hybrid employment service delivery
Monday 7 JUNE 2021 | QT CANBERRA
3.30pm – 5.00pm AEST
HYBRID EVENT – Register to attend in-person or virtually.
Employment services all over the world are firefighting the immediate labour market impact of Covid-19 and bracing for a future world of work with the after-effects of lockdowns, but also with the potential of digitization and growth. Digital tools are a great help in making employment accessible and skills more visible, if you know how to use them and when to better stick with face-to-face services. This salon offers an overview of what successful employment services from different parts of the world are currently using or planning to develop in hybrid services to their clients.
Member rate = $330PP (GST Inclusive)
Non-Member rate = $396PP (GST Inclusive)
THANK YOU TO OUR SPONSORS
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THANK YOU TO OUR EXHIBITORS
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THANK YOU TO OUR CREATIVE AND MEDIA PARTNERS
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THANK YOU TO OUR AWARD SPONSORS
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Sponsorship Opportunities
A Conference is a complicated affair with lots of moving parts. Sponsorship opportunities exist throughout the event, from the Coffee Cart and a Recharge Station up to sponsoring the Gala Awards Dinner or a Plenary Speaker. Click below for more information.
NESA Webinar
Empowering People to Get Back to Work
Friday 11 June 2021
2.00pm AEST (1.30pm in SA & NT, and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
Understanding those that have faced long term unemployment is vital to help them re-join the workforce.
There will be barriers to cross and resistance to manage, however with the right processes and collaboration, you can encourage your clients to take the steps they need to start working again.
You will learn
- How to build rapport with your clients
- ‘The barriers your clients face
- How to break through a resistance to change
- To help your client build a mindset of success
- Methods to engage and motivate your clients
- Collaborative methods to work together effectively
- How to get your clients to take responsibility and to take action
Facilitator
Kevin Kosky
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
Registrants will receive a PDF copy of the presentation, and participants, a certificate
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
Performance Management for New Leaders and Other Beginners coaching program
Wednesday 16, 23, & 30 June 2021
Starts 2.00pm AEST (1.30pm in SA, & NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All managers, team leaders and aspiring mangers
SUMMARY
The mere mention of the term ‘performance management’ is enough to send a shiver up the spine of new managers/team leaders and their staff. Many of us immediately think of nerve-wracking performance appraisals and sleepless nights prior to those underperformance discussions. It doesn’t have to be like this.
This 3-part coaching program introduces new team leaders, and those looking for new ideas or to benchmark, to some of the key elements of performance management. While Most providers will have extensive HR assistance and Performance Management Frameworks, this coaching program focuses on an inclusive outcome centred approach to addressing, rewarding or re-aligning staff performance.
WHAT YOU CAN EXPECT
Session 1 – Performance Management Framework? It’s much more than a Performance Agreement! – Wednesday 16 June 2021 at 2.00pm AEST (1.30pm SA & NT and 12 noon WA)
In this session we’ll look at performance management and why it’s so important to the success of an organisation. Good performance management is like preventative medicine: people and organisations can thrive, and costs of solving staffing problems are reduced. What does good performance management look like? What does a good Performance Agreement look like? We’ll talk about it today.
We’ll also commence work on our coaching program project – to develop a Performance Agreement template for frontline staff.
Session 2 – Performance Appraisal and Managing Under Performance – Wednesday 23 June 2021 at 2.00pm AEST (1.30pm SA & NT and 12 noon WA)
A good Performance Management Framework allows people and organisations to flourish. Performance Appraisal is an integral part of the ongoing performance management process. Most of us are good at good news. Sometimes, however, there will be performance issues that we need to address. In a few cases we may need to work through a more formal under performance management process. In today’s session we’ll look at the Performance Appraisal process and managing under performance.
Session 3 – Over to You…. – Wednesday 30 June 2021 at 2.00pm AEST (1.30pm SA & NT and 12 noon WA)
Over the last two weeks participants have been developing a Performance Agreement template for the ‘employment consultant role’. Today is ‘show and tell’ day! What performance indicators did you include in your template? How will you measure performance, and what will your evidence sources be?
Facilitator
Damien Opolski
Many of you will know Damien from his time as the director of the Department’s Learning Centre. Over the years he’s played a key role in the delivery of both policy and systems information, training and performance management. If you’ve been in the sector for a while you’ve most likely seen him at an information session or heard him via webinar. In this role he was responsible for the performance of up to 150 staff.
Earlier in his career he spent a number of years on the ‘front line; Damien estimates that he has conducted over 10,000 job seeker interviews and worked with hundreds of employers.
Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience.
Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.”
cost
OTHER
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Planning Pathways to Outcomes
Thursday 17 June 2021
2.00pm AEST (1.30pm in SA & NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
Frontline
SUMMARY
This webinar is aimed at staff who are meeting with job seekers regularly. Setting goals and strategies for helping job seekers develop their readiness to take up employment is what our sector is all about. In some instances the strategies will be as simple as targeted marketing of employers. However, for those job seekers who have been out of work for some time or who live in recessed labour markets, a longer term approach needs to be taken to helping those job seekers prepare for work.
Listen to the WA president of the Career Development Association of Australia, Rebecca Herbertson discuss:
- The importance of always having an agenda and what this might look like
- Magic Questions – Start of the process
- The art of Goal setting with job seekers
- Reverse career pathway planning
- The simple career pathway
- The action planning process
Facilitator
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants and a certificate on completion.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Understanding Mental Health
Friday 18 June 2021
12 noon AEST (11.30am in SA & NT, and 10.00am WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
Mental health problems are all too common in our communities, so it is important that we seek to avoid language that could trigger episodes or make matters worse. In addition, front line staff will come across situations where a client needs immediate assistance.
The aim of this webinar is to provide you with information so you can feel comfortable about how you respond to a person with a mental health issue. Tune in and listen to Sharon comprehensively discuss and answer your questions on responding to and supporting a person with a mental health condition within a customer services environment.
WHAT YOU CAN EXPECT
- How social norms are formed
- How to speak and interact to avoid triggering episodes or making matters worse
- When something is not quite right
- Referral and follow up
- Helping yourself – by building an affirming workplace culture
Facilitator
Sharon Mamo
Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years.
As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and certificate for participants.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Problem Solving at Work
Friday 25 June 2021
2.00pm AEST (1.30pm SA & NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
Being an active problem solver at work is an effective way to build your employability skills and to become an attractive asset for any employer. Learning the best methods to find the right solutions for work problems
is a valuable skill to develop, and you will be able to pass these skills onto your clients and to your team.
you will learn
- The value of being solution focussed
- The mindset of finding successful solutions
- Problem solving processes and systems
- Organising your time and tasks
- To negotiate with a winning communication style
- How to teach problem solving to your team and to your clients
Facilitator
kevin kosky
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
Registrants will receive a PDF copy of the presentation, and participants a certificate
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Effective Telephone Techniques to Engage with Job Seekers
Tuesday 6 July 2021
2.00pm AEST (1.30pm SA & NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
The webinar has been designed to support staff primarily working with job seekers over the telephone. They may be calling to gather information about job placements or to arrange case management appointments; they may be providing Post Placement Support or chasing up job seekers who have missed appointments; and of course, it is easier for a job seeker not to cooperate with your staff over the phone than it is in person.
Listen to Linda Pierson’s upbeat and positive approach for staying on topic and getting what you require. Linda will discuss how you can de-escalate difficult conversations in real time and how to increase job seekers’ co-operation while remaining calm.
WHAT YOU CAN EXPECT
- Preparing the call ahead of time to assure the clarity of your message
- Stress management techniques for centralised contact systems staff
- De-escalating conversations with angry/agitated/confused job seekers
- Techniques for sourcing the information from job seekers that providers need
- After the horse has bolted – engaging and supporting job seekers who independently find work
Facilitator
Linda Pierson
Linda is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver effective training within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
All registrants will receive a PDF copy of the presentation, and participants, a certificate.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Dealing with Difficult Customers / Clients
Friday 9 July 2021
2.00pm AEST (1.30pm SA & NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
Managing difficult customers and clients can be a challenging part of any job role, but it doesn’t have to be. Learning the right skills to manage those difficult interactions will empower you to handle them better.
You will learn to reduce the stress of those situations, and to produce positive outcomes. You’ll also learn an effective and professional process to manage clients or customers that won’t co-operate with you
YOU WILL LEARN
- A winning customer service mindset
- Your professional approach to interacting with others
- Active listening techniques
- Using empathy to build rapport
- Powerful processes to calm and assist a difficult client/customer
- To use the ladder of assertiveness to manage difficult clients
- How to focus on positive outcomes to satisfy your clients
Facilitator
KEVIN KOSKY
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
Registrants will receive a PDF copy of the presentation, and participants a certificate
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Learn to Facilitate Conversations to Get People to Commit & Do What They Agreed to Do
Tuesday 13 July 2021
2.00pm AEST (1.30pm in SA & NT, and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
Designed for all staff to give them the techniques they can use for getting their jobseekers / participants to actively participate in what they have agreed to do.
The one hour webinar session will help you understand how to approach a discussion to set expectations, and enable you to engage in a valuable two-way conversation that allows the participants to explain and define key objectives, uncover issues and drive results to achieve a plan.
Learn how to balance talking and listening, and how these communication techniques will help you drive a mutually beneficial discussion that builds commitment for a win-win outcome.
WHAT YOU CAN EXPECT
- How to set your client up for success
- How to engage your client’s mind & motivation
- Managing the excuse makers
- Motivate the unmotivated
- Creating accountability
- How to get people to commit and focused to a plan & set of expectations
- How to get people monitoring their own plan & adjusting for success
- Learn to increase the amount of successful conversations
- Balance between talking & listening (10 Ways to have a better conversation)
- The power of choosing your words
Facilitator
Raimond Volpe
Raimond Volpe is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
PDF copy of the presentations will be distributed to all registrants and a Certificate of Completion for all participants.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
The Change Enabler – Tools for Overcoming Job Seeker Resistance
Wednesday 14 July 2021
2.00pm AEST (1.30pm in SA & NT, and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
Frontline
SUMMARY
We all experience resistance to change. It is our internal psychological reaction to change; and it occurs at a subconscious level. The good news is, we can modify how we respond to resistance, and this can lead to break throughs, like eliminating procrastination, being conscious of avoidance and most importantly, increasing your job seeker cooperation and enthusiasm. Clare will show you how.
Tune in and hear about:
- The nature and influences of change
- Our brains and change and why our communication approach means everything
- A framework for consistently crafting your change message and communicating with an individual
Facilitator
Clare edwards
Clare is a change-maker. She helps organisations to tap into the collective potential of their people so that they can master personal leadership, thrive in change and stay fully engaged.
A passionate storyteller and inspiring speaker, Clare takes her audiences on an experiential journey, leaving them filled with new insights, keen to know more and motivated to change.
Clare’s corporate background spans 2 decades of working in senior management roles with global IT companies, surviving the dot com ‘boom and bust’ of the early millennium and thriving in complex, fast-paced change environments.
Clare makes the complex simple. She has studied neuroleadership extensively and brings theory and concepts to life helping people to uncover the full potential of their amazing brain and its ability to change – without the psychobabble.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
