Aug
4
Wed
Your Future Your Super legislation – what are the implications for you and your business & how to navigate changes required to meet new standards. – a free information session.. @ On line
Aug 4 @ 3:00 pm – 4:00 pm

Your Future Your Super legislation

what are the implications for you and your business & how to navigate changes required to meet new standards

a free information session

Wednesday 4 August 2021

3.00pm AEST (2.30pm SA & NT, and 1.00pm WA)

TARGET GROUP

Industry Management 

SUMMARY

NESA is pleased to welcome our valued partner, Aware Super to discuss the new legislation and how it may impact your business. This is must attend for all finance, payroll and people teams in preparation for the impact of Your Future Your Super legislation. Measures in regards to the stapling of super funds commences on 1 November 2021. This webinar session will give you the facts on what’s changing and how to prepare for this change.

This one hour online session will explore:

  • Stapling – changes to how you onboard new employees to your organisation
  • Fund Performance Test – what does this mean for underperforming funds?
  • What you can do to prepare – insight to the new processes and how you can get ahead

The topic Expert

Philip Seubert

A familiar face to many, Philip Seubert has been working with Job Services providers for over 10 years and has a great understanding of the pressures this sector works under. With over 20 years’ experience in the superannuation sector, Phil has helped finance and HR teams navigate many legislative changes over the years and will ensure that NESA members are prepared for what’s ahead.

A FREE INFORMATION SESSION BROUGHT TO YOU BY aware super

EVENT REGISTRATION
a free event

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

Any handouts will be distributed to all registrants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
11
Wed
Conversational Confidence; Championing Mental Wellbeing in the Workplace (sponsored by genU Training
Aug 11 @ 2:00 pm – 3:00 pm

NESA Webinar

A FREE WEBINAR SESSION!

Conversational Confidence; Championing Mental Wellbeing in the Workplace
(sponsored by genU Training)

Wednesday 11 August 2021

2.00pm AEST (1.30pm SA & NT and 12 noon WA)

EVENT REGISTRATION - A FREE WEBINAR!

MEMBERS AND NON MEMBERS

SUMMARY

NESA is pleased to invite you to the Conversational Confidence; Championing Mental Wellbeing in the Workplace webinar.

Join this webinar to explore how to build your confidence in having conversations focused on the mental wellbeing of your clients

The session will address the fears of what, when and how to communicate to a person who appears to be struggling.

IT WILL EXPLORE:

  • Defining mental illness – Indicators of wellness and the vulnerability toward experiencing a mental illness.
  • Major Mental Illness categories affecting Australians and their prevalence.
  • Direct conversations to support those experiencing mental illness.
  • And, the next step on for you, and them.

TOPIC EXPERT

Jules Haddock

Jules Haddock is an expert in the Mental Health industry, and a trainer with genU Training (RTO 5553).

An accomplished conversationalist in mental health education, Jules has an engaging and creative approach in helping communities understand mental illness and how to manage the invisible learning blocks and walls often confronted, in learning expeditions. She takes the myths and fictitious beliefs about mental illness, and weaves participants into developing safe and confident based approaches that can be used in supporting and maximising confidence in “the space” for both teacher and learner.

With gaiety and passion, she introduces us into an awareness of mental health literacy, recovery, and the importance of embracing strength based and person-centred learning for each student.

  • Principal Master Mental Health Instructor
  • President of Not for Profit Charity Art of the Minds
  • REACH Facilitator – Black Dog Institute.
  • Practicing Author and  Artist.

OTHER

This live broadcast will include ample Q&A time and is expected to last approximately an hour. Registrants will receive a PDF copy of the presentation and a certificate on completion. If you are unable to attend the live session, a link to the recording will be emailed to you.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

show genU your support

Click below to visit the genU Training website, to learn more about Mental Health courses on offer to support yourself and others.

About genU Training

At genU Training (RTO) it all starts with ‘U’! They believe that every learner is different, and want to help you reach your goals, whatever they may be through expert, and flexible training options.

genU Training is a division of Karingal St Laurence Limited ABN 74 614 366 031 • ACN 614 366 031 • TOID 5553

The genU Training experience:

  • One-one-one support
  • Experienced trainers
  • Industry connections
  • Real graduate employment
  • Practical placement opportunities
  • Dedicated language, literacy, and numeracy support
  • Government subsidies for eligible individuals

GENU WEBSITE

Head to the genU Training website to learn more about their other training opportunities

NESA Member

$ 120
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW
Aug
12
Thu
Time and Energy Management Strategies for People Working in Employment Services @ On line
Aug 12 @ 2:00 pm – 3:00 pm

Time and Energy Management Strategies for People Working in Employment Services

Thursday 12 August 2021

2.00pm AEST (1.30pm in SA & NT, and 12 noon in WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

Managing your time and energy is important when working in a fast paced work environment, such as the Employment services sector. Satisfaction, success and sanity results from how you plan and prioritise your time. Managing your energy is also important when delivering excellence in the customer service experience.

WHAT YOU CAN EXPECT

  • Time management techniques that will help you focus on the key priorities of your meetings and workload.
  • Energy management techniques that will help you preserve your energy and have more energy in your day.
  • Examples of high performing individuals – How they manage their time and energy.

Facilitator

Leonie Lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

Leonie has been nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.

She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
17
Tue
Building Better Connections – Working with Different Personalities @ Online broadcast
Aug 17 @ 2:00 pm – 3:00 pm

Building Better Connections - Working with Different Personalities

Tuesday 17 August 2021

2.00pm AEST (1.30pm SA & NT, and 12 noon in WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

This is a fun, simple and a highly effective tool designed to help all staff build stronger, more meaningful connections FASTER!

Whether it’s front line staff building trusting connections with clients, business development consultants working with employers, Leaders interacting with teams or ALL STAFF dealing with each other, this will help you in creating and keeping productive relationships. 

By the end of this session participants will have a highly practical tool they can use to build trust, respect and stronger connections with those around them.

The Building Better Connections webinar uses the DiSC Behavioural Profiling tool as it’s framework.

WHAT YOU CAN EXPECT

 

  • Identify each behaviour type – there are 4
  • Understand and respect the value each type brings to the team and workplace
  • Motivate and engage each behaviour type based on their deeply rooted ‘needs’
  • Appreciate each types area of weakness and ways to address these
  • Adapt your behaviour when interacting with each type to build higher levels of trust and connection

Facilitator

Mike Symonds

With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a Certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
18
Wed
How Frontline staff can use LinkedIn to get their jobseekers employed @ Online broadcast
Aug 18 @ 2:00 pm – 3:00 pm

HOW FRONTLINE STAFF CAN USE LINKEDIN TO GET THEIR JOBSEEKERS EMPLOYED

Wednesday 18 August 2021

2.00pm AEST (1.30pm SA & NT and 12 noon WA)

TARGET GROUP

All frontline staff

SUMMARY

Listen to Leonie Lam as she explains how you can use LinkedIn as a tool to get your jobseekers employed. Jobseekers need to be more creative and innovative in approaching potential employers. Using LinkedIn can help your jobseekers secure jobs; It’s a powerful tool for jobseekers (and for you) to link and network with employers.

WHAT YOU CAN EXPECT

Attend this this webinar, and discover:

  • Techniques in using LinkedIn to build stronger relationships with employers and support their employer branding strategies. This will potentially position you as the go to person for their recruitment needs and increase the chances of the jobseeker securing employment.
  • Tips to help your jobseekers find work and improve their visibility online and build their confidence in their job search.
  • Online networking strategies to develop the job seeker’s strategic network in a targeted industry.
  • Examples of how it works for:
    o A professional in-between jobs,
    o A person with a jagged work history,
    o A young person looking for an apprenticeship,
    o A return to work parent.

Facilitator

LEONIE LAM

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

Leonie has been nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.

She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

EVENT REGISTRATION

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
20
Fri
Supportive Debriefing Strategies for Staff @ On line
Aug 20 @ 12:00 pm – 1:00 pm

Supportive Debriefing Strategies for Staff

Friday 20 August 2021

12 noon AEST ( 11.30am SA & NT and 10.00am WA)

EVENT REGISTRATION

TARGET GROUP

All staff should attend

SUMMARY

This webinar session is not intended to replace the important and crucial role of Employee assistance programs, on site OH&S, other support staff or allied professional help. The session is to provide information to staff that might find themselves in a situation where they are supporting a colleague or a client following an incident or after receiving distressing news. The aim of this session is to provide you with a few tools on how to listen and respond to a person talking about the feelings they experienced at the time.

WHAT YOU CAN EXPECT

  • The Myths
  • Seven Supportive debriefing strategies for staff
  • The Healthy workspace

 

Facilitator

Sharon Mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years.

As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants and a certificate to all participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
27
Fri
Managing Unconscious Bias @ Online broadcast
Aug 27 @ 12:00 pm – 1:00 pm

Managing Unconscious Bias

Friday 27 August 2021

12 noon AEST (11.30am SA & NT, and 10.00am WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

The purpose of this webinar is to raise awareness of unconscious bias and its impact on client engagement. It will examine the unconscious and conscious bias and the role it plays in a workplace. The aim is to leave you with information for further building an inclusive positive customer experience.

WHAT YOU CAN EXPECT to hear about

  • The link between unconscious bias and inclusion, and its impact on client engagement
  • The prevalence, the impact of bias and taking action to reduce bias in your work life
  • Identify techniques to reduce bias

 

Facilitator

Sharon mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years.

As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Sep
6
Mon
Post Placement Support webinar: Is it just a contact call or are we gathering real intelligence? @ Online broadcast
Sep 6 @ 2:00 pm – 3:00 pm

POST PLACEMENT SUPPORT WEBINAR: IS IT JUST A CONTACT CALL OR ARE WE GATHERING REAL INTELLIGENCE?

Monday 6 September 2021

2.00pm AEST (1.30pm SA & NT, and 12 noon in WA)

TARGET GROUP

All Frontline staff

SUMMARY

Post Placement Support (PPS) is a great way of gathering intelligence that can drive a strong plan to ensure job seekers maximise their sustainable employment opportunity. This task should not be a “tick a box” exercise. It is a critical step to ensure we are identifying any red flags that exist in the early stages of employment and acting upon them accordingly. If performed correctly, PPS will be seen as a genuine value-add to your employer’s customer service experience and will provide a support mechanism for the new employee as they enter into a new environment.

WHAT YOU CAN EXPECT

  • Be Prepared – Go in with a plan that is tailored to the employee
  • Transparency and Clarity – Is the Employer / Employee clear on the benefits of spending the time to answer these questions?
  • Communication – How to identify concerns by listening to words and intonation
  • Action Plans – How to record and escalate information to the appropriate person

Facilitator

LINDA PIERSON
Linda is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a trainer and ten years in project & senior management roles with Australia Post and Major Change. Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver effective training within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

EVENT REGISTRATION

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Sep
8
Wed
Using Vulnerability to Build Connection @ On line
Sep 8 @ 2:00 pm – 3:00 pm

Using Vulnerability to Build Connection

Wednesday 8 September 2021

2.00pm AEST (1.30pm SA & NT and 12 noon WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

Having genuine connections with colleagues helps to overcome challenges. No matter what role you are in, you can take steps to go beyond the typical surface level. This will result in a more connected, committed work environment that breeds success.

Research of executives at leading companies say that showing personal vulnerability helps their people and customers connect with them.

Raimond will help you understand how to embrace your own vulnerability and use it as a strength to help you build better lasting connections at work, with your teammates, business colleagues and customers.

This webinar is suitable for anyone interacting with work colleagues or clients on a regular basis.

 

WHAT YOU CAN EXPECT

  • Why vulnerability is the key to authentic connection?
  • Using vulnerability to get results in the workplace
  • Ways to embrace vulnerability as your greatest strength
  • How much is too much?
  • Make genuine connections & success will follow
  • Vulnerability leads to loyalty
  • Build un-breakable client relationships
  • Successful sales leaders embrace vulnerability
  • Practice to build the power of your vulnerability
  • The risks & rewards of vulnerability

Facilitator

Raimond Volpe

Raimond Volpe is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.

Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.

Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Sep
9
Thu
Understanding and Implementing Mutual Obligation @ Online broadcast
Sep 9 @ 2:00 pm – 3:30 pm

UNDERSTANDING AND IMPLEMENTING MUTUAL OBLIGATION

Thursday 9 September 2021

2.00pm AEST (1.30pm SA & NT, and 12 noon WA)

TARGET GROUP

Frontline staff

SUMMARY

‘Mutual obligation’ is based on the concept of a ‘contract’ between a job seeker and the society that supports them with income support and employment services. Society offers income support and employment services. In return, there is a requirement that a job seeker will be doing all they can to find work and to work through the issues that may hold them back. In this session we’ll look at what mutual obligation means to the different groups of job seekers that we work with, and look at some ‘top tips’ when working with job seekers and their mutual obligation requirements.

WHAT YOU CAN EXPECT TO HEAR ABOUT

  • Why most job seekers will have a Mutual Obligation requirement (the rationale)
  • How a job seeker’s requirement is determined by a number of factors – such as age, PCP and PCW
  • How there are more specific requirements for Early School Leavers
  • How you can progress Mutual Obligations through the Job Plan
  • The Points Based Activation System and how this will build additional flexibility into how a job seeker can meet their Mutual Obligation.

Facilitator

DAMIEN OPOLSKI

Many of you will know Damien from his time as the director of the Department’s Learning Centre. Over the years he’s played a key role in the delivery of both policy and systems information, training and performance management. If you’ve been in the sector for a while you’ve most likely seen him at an information session or heard him via webinar. In this role he was responsible for the performance of up to 150 staff. Earlier in his career he spent a number of years on the ‘front line; Damien estimates that he has conducted over 10,000 job seeker interviews and worked with hundreds of employers. Damien is an excellent communicator, who enjoys interacting and sharing his expertise and experiences with his audience. Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.”

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

EVENT REGISTRATION

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than 90 minutes. A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL