New Employment Services - Preparing for Your Proposal
Starts Friday 21 May 2021
Starts 2.00pm AEST (1.30pm SA & NT, and 12 noon in WA)
Who Will Benefit from Participating in this Online Workshop
- Existing providers of the Government funded employment services
- Cohort specialists – such as, organisations working with Indigenous Australians, Culturally & Linguistically Diverse (CALD), Refugees, People with Disability, Ex-offenders, Youth (<25), Retrenched workers and more
- Large employers and employer recruitment specialists / agencies
- Other peak bodies looking to support their members to enter the employment services sector
- Members of allied industries that are looking to complement their usual specialist service delivery.
who is the national employmnet services association (nesa)
NESA was established in 1997 and is the peak body for Australian employment services. Our membership is diverse and inclusive of not-for-profit, for-profit and public organisations engaged in the delivery of Australian employment services and complementary programs. NESA is the only representative body that supports providers and delivers advocacy across all programs including jobactive, Disability Employment Services, the Community Development Program, and complementary programs such as Transition to Work, Time to Work and Career Transition Assistance. We lead, collaborate and engage with key stakeholders throughout Australia, always focussed on a holistic, positive notion of employment.
Australia is a world leader in the provision of contracted employment services. NESA delivers tailored, market-specific policy support and guidance, advisory services, program design, professional development and capacity building. NESA is the bridge between government and the employment services sector.
CEO, Sally Sinclair, is at the forefront of employment services policy both domestically and internationally. Sally is also a member of the Employment Services Advisory Group, which has a remit to provide advice and feedback to the government on the New Employment Services Model.
SUMMARY
Are your ready to capture opportunities in the delivery of New Employment Services?
The Department of Education, Skills and Employment (DESE) is expected to soon announce the purchasing details for New Employment Services which will replace jobactive as Australia’s largest employment program from July 2022.
The New Employment Services model represents the most significant reform Australian employment services have experienced in its 22 years of operation.
It is intended purchasing will result in retention of expertise from amongst existing employment providers as well as create opportunity for new providers to enter the market, particularly those with specialist expertise. Organisations working with groups such as Indigenous Australians, culturally & linguistically diverse (CALD), refugees, people living with disability, ex-offenders, young people or homeless, for example or those working with large employers and recruitment specialists may find New Employment Services offers them significant opportunities.
The new model requires new thinking and approaches to develop a winning service model and delivery strategies that are central to a strong bid. It is expected that the Request for Proposal process will be highly competitive and preparation will be critical to success.
To assist potential bidders prepare for the Request for Proposal, the National Employment Services Association (NESA) is delivering Preparing for Your Proposal in May 2021. The online workshop will include three online sessions delivered by our Senior Policy Adviser, designed to give you an invaluable background and understanding of the employment services sector, employment policies and the service delivery operating environment.
The New Employment Services – Preparing for Your Proposal workshop will be delivered online in 3 modules.
WHAT YOU CAN EXPECT
Module 1: Understanding Australian Employment Services
Friday 21 May 2021 at 2.00pm AEST (1.30pm SA & NT, and 12 noon WA)
- Evolution of Australia’s public employment services: 1998 to today
- Why do we have public employment services?
- Sector overview – size, funding, diversity
- Who do employment services assist? – the caseload profile
- The job seeker journey and role of the employment provider
- What does unemployment look like today?
- Employment opportunities in a rapidly changing world
- Working with complementary programs
- Employment services in 2022 – what will the model look like?
Module 2: Preparing to bid – What Do I Need to Know?
Monday 24 May 2021 at 2.00pm AEST
- The 2022 model: panels, sub-panels and licences
- Panel and licence periods
- Licence Reviews, Performance Management and the Quality Assurance Framework
- Generalists, Cohort Specialists and Workforce Specialists
- Employment Services bid assessment – What do DESE look for in a bid?
- Keeping up to date with information and announcements
Module 3: The Employment Services IT Environment
Wednesday 26 May 2021 at 2.00pm AEST
- The Employment Services Portal
- ESS Web – the Employment Services IT System
- Data and Reports – the Data Warehouse
- Internal and Third Party Employment Systems
- Right Fit for Risk – DESE’s Cybersecurity Requirements
Meet Your Presenter
Damien Opolski – Senior Policy Advisor – National Employment Services Association (NESA)
Damien has over 35 years of experience and depth of skills in all facets of Australian employment services.
Earlier in his career Damien spent a number of years on the ‘front line’ working in the former Commonwealth Employment Service (CES). Damien estimates he has conducted over 10,000 job seeker interviews and worked with hundreds of employers.
While working with the Department of Employment as Director of the Learning Centre Damien managed development of the training platform, training strategies and materials to ensure the 20,000+ professionals engaged in the delivery of Australian employment services received training to undertake their role. As a Senior Policy Advisor with NESA, Damien continues to support member organisations navigate contract requirements, with a strong focus on IT and cyber security, as well as continuing to develop front line practice as a regular workshop presenter for NESA.
Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience; and he has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.
cost
OTHER
Each online session is expected to run up to 2 hours including ample Q&A and discussion time.
A PDF copy of the presentation will be distributed to all registrants.
Once the series has been completed, participants will receive a Certificate of Completion.
Alternatively, this 3 part workshop is available to be delivered online In-house to your team
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Building Stronger Teamwork
Thursday 27 May 2021
3.00pm AEST (2.30pm in SA & NT, and 1.00pm WA)
EVENT REGISTRATION
MEMBERS AND NON MEMBERS
TARGET GROUP
Team leaders and managers, or those aspiring to be.
SUMMARY
The Building Stronger Teamwork webinar is an interactive and highly practical session designed to provide your leaders with a range of simple and effective tools and methods they can use for creating strong teams, improving teamwork, and improving performance.
Mike will fill your toolbox with a range of resources you can easily pull out during daily huddles, team meetings, group discussions, one on one’s and any other time you interact with your team.
WHAT YOU CAN EXPECT TO HEAR ABOUT
- What is Teamwork?
- 3 Essential Elements
- What are they?
- What you can do!
- Creating stronger team connections
- Improving the way staff work together
- Boosting team performance
Facilitator
Mike Symonds
With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
Performance Management for New Leaders and Other Beginners coaching program
Wednesday 16, 23, & 30 June 2021
Starts 2.00pm AEST (1.30pm in SA, & NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All managers, team leaders and aspiring mangers
SUMMARY
The mere mention of the term ‘performance management’ is enough to send a shiver up the spine of new managers/team leaders and their staff. Many of us immediately think of nerve-wracking performance appraisals and sleepless nights prior to those underperformance discussions. It doesn’t have to be like this.
This 3-part coaching program introduces new team leaders, and those looking for new ideas or to benchmark, to some of the key elements of performance management. While Most providers will have extensive HR assistance and Performance Management Frameworks, this coaching program focuses on an inclusive outcome centred approach to addressing, rewarding or re-aligning staff performance.
WHAT YOU CAN EXPECT
Session 1 – Performance Management Framework? It’s much more than a Performance Agreement! – Wednesday 16 June 2021 at 2.00pm AEST (1.30pm SA & NT and 12 noon WA)
In this session we’ll look at performance management and why it’s so important to the success of an organisation. Good performance management is like preventative medicine: people and organisations can thrive, and costs of solving staffing problems are reduced. What does good performance management look like? What does a good Performance Agreement look like? We’ll talk about it today.
We’ll also commence work on our coaching program project – to develop a Performance Agreement template for frontline staff.
Session 2 – Performance Appraisal and Managing Under Performance – Wednesday 23 June 2021 at 2.00pm AEST (1.30pm SA & NT and 12 noon WA)
A good Performance Management Framework allows people and organisations to flourish. Performance Appraisal is an integral part of the ongoing performance management process. Most of us are good at good news. Sometimes, however, there will be performance issues that we need to address. In a few cases we may need to work through a more formal under performance management process. In today’s session we’ll look at the Performance Appraisal process and managing under performance.
Session 3 – Over to You…. – Wednesday 30 June 2021 at 2.00pm AEST (1.30pm SA & NT and 12 noon WA)
Over the last two weeks participants have been developing a Performance Agreement template for the ‘employment consultant role’. Today is ‘show and tell’ day! What performance indicators did you include in your template? How will you measure performance, and what will your evidence sources be?
Facilitator
Damien Opolski
Many of you will know Damien from his time as the director of the Department’s Learning Centre. Over the years he’s played a key role in the delivery of both policy and systems information, training and performance management. If you’ve been in the sector for a while you’ve most likely seen him at an information session or heard him via webinar. In this role he was responsible for the performance of up to 150 staff.
Earlier in his career he spent a number of years on the ‘front line; Damien estimates that he has conducted over 10,000 job seeker interviews and worked with hundreds of employers.
Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience.
Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.”
cost
OTHER
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Planning Pathways to Outcomes
Thursday 17 June 2021
2.00pm AEST (1.30pm in SA & NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
Frontline
SUMMARY
This webinar is aimed at staff who are meeting with job seekers regularly. Setting goals and strategies for helping job seekers develop their readiness to take up employment is what our sector is all about. In some instances the strategies will be as simple as targeted marketing of employers. However, for those job seekers who have been out of work for some time or who live in recessed labour markets, a longer term approach needs to be taken to helping those job seekers prepare for work.
Listen to the WA president of the Career Development Association of Australia, Rebecca Herbertson discuss:
- The importance of always having an agenda and what this might look like
- Magic Questions – Start of the process
- The art of Goal setting with job seekers
- Reverse career pathway planning
- The simple career pathway
- The action planning process
Facilitator
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants and a certificate on completion.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Problem Solving at Work
Friday 25 June 2021
2.00pm AEST (1.30pm SA & NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
Being an active problem solver at work is an effective way to build your employability skills and to become an attractive asset for any employer. Learning the best methods to find the right solutions for work problems
is a valuable skill to develop, and you will be able to pass these skills onto your clients and to your team.
you will learn
- The value of being solution focussed
- The mindset of finding successful solutions
- Problem solving processes and systems
- Organising your time and tasks
- To negotiate with a winning communication style
- How to teach problem solving to your team and to your clients
Facilitator
kevin kosky
As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.
Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.
Kevin also the teaches business, employability and personal development skills, for both the national and international markets.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
Registrants will receive a PDF copy of the presentation, and participants a certificate
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
INCREASING INDIGENOUS PARTICIPATION - INDIGENOUS CULTURAL AWARENESS
Friday 16 & 23 July 2021
Starts 2.00pm AEST (1.30pm SA & NT, and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
Extensive cultural knowledge is not necessary in order to become culturally aware. A capacity to recognise that cultural difference exist, and to be open to learning from these differences is the bases of cultural awareness.
This coaching program is designed to expand thinking and understanding about the Aboriginal and Torres Strait Islander community, its history and contemporary issues; and to facilitate understanding between staff and the Aboriginal and Torres Strait Islander community.
You will be provided with historical legislative and policy development information, as it pertains to Australian Indigenous peoples, to increase understanding of how history relates to current Indigenous Australian socio economic status and behaviours.
WHAT YOU CAN EXPECT
Over this two part series you will hear Jodi Sampson’s personal narrative and insight into people from Aboriginal and Torres Strait Islander background within the workplace, customer base and community.
Session one: Friday 16 July 2021 at 2.00pm AEST
- Information required to better support Indigenous clients and community
- Knowledge and understanding of the cultural and social history of Aboriginal and Torres Strait Islander people and the issues they face
Session two: Friday 23 July 2021 at 2.00pm AEST
- Knowledge, skills and tools required for effective communication and service delivery to Aboriginal and Torres Strait Islander people.
Expected outcomes
- Awareness and knowledge of Aboriginal and Torres Strait Islander cultural issues and how they relate to your business, your job seekers and your employer placement and retention.
- A practical understanding of how culture shapes our values, attitudes and behaviour.
- Tools for staff who mentor, manage and work with Indigenous job seekers.
- Insight into people from Aboriginal and Torres Strait Islander background within the workplace, customer base and community
Facilitator
JODI SAMPSON
Jodi is a proud Gomeroi Man from North-West NSW. Jodi was raised in ‘Two-Worlds’ in Moree and has an entrepreneurial spirit that runs deep, provides leadership, Coaching & Mentoring and role models the cultural values of his family and ancestors.
Jodi’s career spans across all levels of Government, Non-Government, Peak Bodies and Community-Based Organisations. Jodi’s engagement has seen him hold specialised roles and conducted cutting-edge strategic activities to provide access and participation of First Nation People to programs & opportunities that seemed unreachable.
cost
OTHER
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Case Notes - the Good, the Bad and the Very Good
Tuesday 20 July 2021
2.00pm AEST (1.30pm in SA, & NT, and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
Frontline
SUMMARY
Join Rebecca Herbertson as she discusses the necessity of always keeping compliant and objective case notes. Hear about what notes must look like, what you can do and what you should never do. Leave this session with renewed confidence, new knowledge and practical tips that can be implemented straight away.
WHAT YOU CAN EXPECT
- Key components of case notes – what should all case notes have in common?
- Templates – useful or not? What to be aware of when following your organisations template, if provided.
- Being objective. Ensuring that case notes are factual.
- Details!! Relevant and demonstrate service provided to the client/candidate/job seeker
- If it isn’t noted in the system then it didn’t happen
Facilitator
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, , and participants a certificate of attendance
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
NESA Webinar
Your Future Your Super legislation
what are the implications for you and your business & how to navigate changes required to meet new standards
a free information session
Wednesday 4 August 2021
3.00pm AEST (2.30pm SA & NT, and 1.00pm WA)
TARGET GROUP
Industry Management
SUMMARY
NESA is pleased to welcome our valued partner, Aware Super to discuss the new legislation and how it may impact your business. This is must attend for all finance, payroll and people teams in preparation for the impact of Your Future Your Super legislation. Measures in regards to the stapling of super funds commences on 1 November 2021. This webinar session will give you the facts on what’s changing and how to prepare for this change.
This one hour online session will explore:
- Stapling – changes to how you onboard new employees to your organisation
- Fund Performance Test – what does this mean for underperforming funds?
- What you can do to prepare – insight to the new processes and how you can get ahead
The topic Expert
Philip Seubert
A familiar face to many, Philip Seubert has been working with Job Services providers for over 10 years and has a great understanding of the pressures this sector works under. With over 20 years’ experience in the superannuation sector, Phil has helped finance and HR teams navigate many legislative changes over the years and will ensure that NESA members are prepared for what’s ahead.
A FREE INFORMATION SESSION BROUGHT TO YOU BY aware super
EVENT REGISTRATION
a free event
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
Any handouts will be distributed to all registrants.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
Conversational Confidence; Championing Mental Wellbeing in the Workplace
(sponsored by genU Training)
Wednesday 11 August 2021
2.00pm AEST (1.30pm SA & NT and 12 noon WA)
SUMMARY
NESA is pleased to invite you to the Conversational Confidence; Championing Mental Wellbeing in the Workplace webinar.
Join this webinar to explore how to build your confidence in having conversations focused on the mental wellbeing of your clients
The session will address the fears of what, when and how to communicate to a person who appears to be struggling.
IT WILL EXPLORE:
- Defining mental illness – Indicators of wellness and the vulnerability toward experiencing a mental illness.
- Major Mental Illness categories affecting Australians and their prevalence.
- Direct conversations to support those experiencing mental illness.
- And, the next step on for you, and them.
TOPIC EXPERT
Jules Haddock
Jules Haddock is an expert in the Mental Health industry, and a trainer with genU Training (RTO 5553).
An accomplished conversationalist in mental health education, Jules has an engaging and creative approach in helping communities understand mental illness and how to manage the invisible learning blocks and walls often confronted, in learning expeditions. She takes the myths and fictitious beliefs about mental illness, and weaves participants into developing safe and confident based approaches that can be used in supporting and maximising confidence in “the space” for both teacher and learner.
With gaiety and passion, she introduces us into an awareness of mental health literacy, recovery, and the importance of embracing strength based and person-centred learning for each student.
- Principal Master Mental Health Instructor
- President of Not for Profit Charity Art of the Minds
- REACH Facilitator – Black Dog Institute.
- Practicing Author and Artist.
OTHER
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
show genU your support
About genU Training
At genU Training (RTO) it all starts with ‘U’! They believe that every learner is different, and want to help you reach your goals, whatever they may be through expert, and flexible training options.
genU Training is a division of Karingal St Laurence Limited ABN 74 614 366 031 • ACN 614 366 031 • TOID 5553
The genU Training experience:
- One-one-one support
- Experienced trainers
- Industry connections
- Real graduate employment
- Practical placement opportunities
- Dedicated language, literacy, and numeracy support
- Government subsidies for eligible individuals
GENU WEBSITE
Head to the genU Training website to learn more about their other training opportunities
NESA Webinar
UNDERSTANDING AND IMPLEMENTING MUTUAL OBLIGATION
Thursday 9 September 2021
2.00pm AEST (1.30pm SA & NT, and 12 noon WA)
TARGET GROUP
Frontline staff
SUMMARY
WHAT YOU CAN EXPECT TO HEAR ABOUT
- Why most job seekers will have a Mutual Obligation requirement (the rationale)
- How a job seeker’s requirement is determined by a number of factors – such as age, PCP and PCW
- How there are more specific requirements for Early School Leavers
- How you can progress Mutual Obligations through the Job Plan
- The Points Based Activation System and how this will build additional flexibility into how a job seeker can meet their Mutual Obligation.
Facilitator
DAMIEN OPOLSKI
cost
EVENT REGISTRATION
OTHER
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
