NESA Training Events
WEBINAR
Getting Past the Fear of Employer Objections
Tuesday 9 October 2018 | 3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)
Target Group
Front line staff
Summary
Join Matt Eldridge as he discusses what you need to do to make an impact with employers. Hear about what employers think, and how value adding and educating employers will get your job seekers / participants to the front of the queue.
WHAT YOU CAN EXPECT
Why it is a must to prepare the job seeker before the contact
Labour Market research – regional and metropolitan
Researching employer needs
Develop a tailored offer for employers
Making the initial phone contact with employers
Sell the benefits of job seekers to employers
Respond to frequently stated objections
Working in with the employer
FACILITATOR
Matt Eldridge (Controlled Chaos)
With over 20 years practicing and studying leadership and management in a range of community and business settings, Matt is committed to innovation and motivating teams. A strategic thinker and strong communicator and teacher, Matt’s diverse experience has grown to create very practical approaches to training, management and technology. Matt has spent many years working for employment services providers over a range of different contracts in the roles of performance management, learning & development, site management and compliance; and his focus (and enthusiasm) has always been about providing staff, teams and organisations the training and tools to better achieve stronger outcomes.
COST
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.
NESA Webinar
WEBINAR
Reverse Marketing with Intent
Monday 29 October 2018
3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)
Target Group
Frontline staff that engage with employers.
Reverse Marketers
Summary
In this webinar Matt Luttrell will discuss reverse marketing strategies to place priority jobactive and DES job seekers into the hidden job market. The focus is on making contact with specific employers. It will explore getting the job seeker and employment services practitioners ready to make a reverse marketing call, and how to manage the call including handling objections.
The focus of this webinar is not on vacancy development for job matching. So what can you expect? It will cover becoming “one” with the employer so that we understand the fit with the employee and the new opportunity that presents. Reverse marketing isn’t all about providers getting a placement, it’s much bigger than that! The placement is the result – the real key is understanding what the employer is looking for and matching a strong candidate to an opportunity.
WHAT YOU CAN EXPECT
• Preparation is key
• Be in a positive mindset
• What approaches have the best results
• What to look for, what to listen for
• What is the best way to respond to objections
FACILITATOR
Matt Luttrell
Matt Luttrell has over 15 years’ management experience that includes 6 years managing hotels in Melbourne and Geelong and 9 years’ experience in employment services. Within employment services Matt started his journey in recruitment and developed into senior management positions where he developed an extensive network and is well regarded for building key stakeholder relationships within the industry. Matt lists his strengths as integrity, honesty and accuracy, all of which are critical components when building and maintaining relationships with key stakeholders.
COST
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.
Wednesday 31 October 2018
NESA MASTERCLASS SERIES
Leadership and Moral Courage
In the face of current challenges and future change how does leadership impact on your success?
WHAT ARE THE CRITICAL ISSUES TO ADDRESS?
WHY YOU SHOULD ATTEND
Diverse forms of leadership are being celebrated rather than suppressed. People from a variety of backgrounds now have a seat at the table and leadership no longer has one voice – it has become a conversation.
Armed with this knowledge, we are in a position to formulate creative ideas and take action for effective future leadership.
Topics to be covered
Knowledge and application of core leadership capacities for leadership, which involve the self, the organisation and the systems in which we work
An understanding of group dynamics and how to navigate them
An understanding of how to ‘read the room’ and how to identify preferred communication styles
Our Presenters
Dr. Alexandra Walker
Lecturer at the Centre for Social Impact, UNSW Sydney
Adam Creighton
Economics Editor - The Australian
EVENT DETAILS
Wednesday 31 October 2018
9.00am - 3.00pm
PARKROYAL Melbourne Airport, Arrival Dr, Tullamarine VIC 3045
EVENT PRICES
REGISTRATION
-
PRICE INCLUDES:
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Tea and coffee at registration
-
Morning and afternoon tea
-
Lunch
AGENDA
9.00 - 9.30
REGISTRATION
9.30 - 11.00
Dr. Alexandra Walker
How to Read the Room: The stages of group dynamics and identifying connection types
11.00 - 11.15
MORNING TEA
11.15 - 12.30
Dr. Alexandra Walker
Creating, belonging and safety - even during difficult conversations
12.30 - 1.30
LUNCH
1.30 - 3.00
Adam Creighton
3.00
CLOSE
1 NOVEMBER 2018
NESA LEADERSHIP FORUM
Industry Briefing - Employment Policy
What changes are coming for employment services?
WHO SHOULD ATTEND
NESA members only!
This forum is targeted to CEO’s and Senior Industry Executives in the employment services sector.
Topics to be covered...
Targeted jobseeker compliance framework
Online JSCI Trials – what progress has been made
Working with the political landscape – what we need to consider
Presenters
The Hon Kelly O'Dwyer MP
Minister for Jobs, Industrial Relations and Women
Kelly was appointed as the Minister for Jobs and Industrial Relations in the Morrison Government in August 2018 in addition to her role as Minister for Women, which she was appointed to in December 2017.
She is a member of Cabinet and Cabinet’s Expenditure Review Committee (ERC).
In April 2017, Kelly became the first female Cabinet Minister to give birth whilst in office. She was also the first woman to sit in Cabinet in a Treasury portfolio.
Kelly O’Dwyer was elected to represent the people in Higgins in December 2009.
Kelly has held a number of Ministerial positions including Minister for Revenue and Financial Services from July 2016 to August 2018, Minister Assisting the Prime Minister for the Public Service from December 2017 to August 2018, Minister for Small Business and Assistant Treasurer from September 2015 to July 2016 and Parliamentary Secretary to the Treasurer from December 2014 until being appointed to Cabinet in 2015.
The Hon Sarah Henderson, MP
Assistant Minister for Social Services, Housing and Disability Services
Ms Terri Butler MP
Shadow Minister for Young Australians and Youth Affairs and the Shadow Minister for Employment Services, Workforce Participation and Future of Work
Terri is the Shadow Minister for Young Australians and Youth Affairs, the Shadow Minister for Employment Services, Workforce Participation and Future of Work, and the Member for Griffith. She has served in the parliament since 2014, when she was elected in a by-election after former Prime Minister Kevin Rudd left parliament.
As an MP, Terri co-founded the Parliamentary Friends of Innovation and Enterprise, co-chaired parliamentary friends groups for Tourism, the AFLW, and Meals on Wheels. She has previously served as a Shadow Parliamentary Secretary and Shadow Assistant Minister in the fields of domestic violence, universities, and equality. In the latter capacity she worked closely with the LGBTIQ community in relation to attaining marriage equality. Terri has also served on parliamentary committees for employment, education and training, corporations and financial services, social policy, and parliamentary procedure. In 2014, as a new backbencher, she led Labor’s cost of living committee.
Nathan Smyth
Incoming Deputy Secretary Department of Jobs and Small Business
Janine Pitt
Group Manager - Activation & Work for the Dole Group Australian Government Department of Jobs and Small Business
Janine has held senior positions within the Employment, Education and Human Services portfolios with positons involving legislation and policy development, national procurement, national program management and delivery across a broad range of employment, training, skills and Indigenous-specific programs.
Janine was Minister-Counsellor (Employment) to the OECD in Paris and Australia’s representative to the International Labour Organisation. Prior to commencing in that role Janine was the NSW/ACT State Manager for the Commonwealth Department of Education, Employment and Workplace Relations. In this role she delivered programs and services from across the Education and Employment portfolio including employment, disability and remote employment services, early childhood education and care, Indigenous employment and economic development, youth, skills, labour market, industry and regional strategies.
Janine is currently the Group Manager of the Activation and Work for the Dole Group within the Commonwealth Department of Jobs and Small Business. She manages key program elements of the Government’s national employment services program, jobactive, along with job seeker activation, and participation.
AGENDA
9.00 - 9.30
REGISTRATION
9.30 - 10.00
Sally Sinclair welcomes The Hon Kelly O’Dwyer MP
10.00 - 10.30
Industry Update
10.30 - 11.00
Department of Jobs and Small Business - Janine Pitt
11.00 - 11.30
MORNING TEA
11.30 - 12.00
The Hon Sarah Henderson MP
12.00 - 12.15
Introducing Nathan Smyth
12.15 - 1.00
Industry Caucas
1.00 - 2.00
LUNCH
2.00 - 2.30
Ms Terri Butler MP
2.30 - 3.00
Summary of Day
3.00
CLOSE
EVENT PRICES
#1 DELEGATE
-
Tea and coffee at registration
-
Morning and afternoon tea
-
Lunch
#2 DELEGATE
-
Tea and coffee at registration
-
Morning and afternoon tea
-
Lunch
EVENT DETAILS
Thursday 1 November 2018
9.00am - 3.30pm
PARKROYAL Melbourne Airport, Arrival Dr, Melbourne Airport VIC 3045
NESA Training Events
WEBINAR
How to Write that Winning Resume - Are you doing it wrong ?
Thursday 22 November 2018 | 3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)
Target Group
Frontline staff
Summary
Assisting job seekers with resumes is still a core skill of working in Employment Services. This webinar will cover format, length, key words, the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
Hear about the common mistakes that blocks resumes from getting through.
FACILITATOR
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
COST
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.
Friday 23 November 2018
NESA MASTERCLASS SERIES 2
THE BRAVE NEW WORLD OF MARKETING
Join Andrew Griffiths at our upcoming Masterclass
Andrew travels the world teaching organisations how to master their marketing in this brave new world, taking the complexity out of the equation and providing clear, simple advice that will create an approach to marketing that engages and converts.
Andrew is renowned for his lively hands on and robust forums, packed with practical gems.
Topics to be covered
#1. What the new world of marketing actually looks like
#2. The good, the bad and the ugly of marketing – and where most organisations go wrong
#3. Tropic cascade – and how it applies to your business
#4. How well do you really know your customers?
#5. It’s time for some meaningful communication (messages, platforms, storytelling)
#6. Meaningful connection – exactly what is engagement?
#7. The importance of cross industry innovation and communication
#8. How is your corporate karma?
#9. If you’re not growing you’re dying
#10. Bringing it all together
Our Presenter
Andrew Griffiths
Bestselling Author, Entrepreneur and Global Presenter
Who exactly is Andrew Griffiths?
Andrew is known for being a bestselling author and a global presenter. His overnight success is the end result of a lot of hard work, taking his fair share of risks, and learning his lessons to keep on going.
Andrew’s three important keys to success – resilience, belief and determination. Mastering these makes everything change.
Andrew’s obvious success at the recent NESA National Conference was his ability to address issues surrounding business management and marketing at a very practical level.
We received wonderful feedback about Andrew Griffiths from the National Conference in Brisbane –
“He was engaging, well delivered and very relevant.”
“It was about identifying what is unique about us”
“Great content and all very thought provoking” “The opportunities to be able to talk with peers around best practise.”
Limited spots available!
EVENT DETAILS
Friday 23 November 2018
9.00am – 4.00pm
PARKROYAL Melbourne Airport, Arrival Dr, Tullamarine VIC 3045
EVENT PRICES
REGISTRATION
-
PRICE INCLUDES:
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Tea and coffee at registration
-
Morning and afternoon tea
-
Lunch
NESA Training Events
WEBINAR
Hidden Job Market- unlocking the secrets to success
Tuesday 22 January 2019 | 3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)
Target Group
All Frontline staff
Summary
In the current competitive job market, there are thousands of unlisted jobs that are out there for your clients. You can learn the secrets to unlocking this market and increasing success. This webinar will explore the various job markets and the best practices to access them. There are hidden markets that need to be unpacked and targeted beyond the traditional methods. Using ongoing and current research and evidence, this webinar will gauge the efficiencies of mainstream job markets compared to the hidden job market to make job search more efficient and practical. If you want your jobseekers to succeed, then this webinar is for you!.
what will be covered
- Identify the hidden job market and make it work for the client
- Look and find opportunities in the hidden and mainstream markets
- Compare the online job market to the traditional market
- Identify gaps in job search opportunities with job seekers
- Elevator pitches the 10 Tips and resource
FACILITATOR
Ana Tonkin
Experienced business leader and director of Business Development for the Clariti Group, Ana Tonkin has many years of experience driving improvement, growth and development for businesses across a range of industries from education and training, member services, indigenous organisations, employment services and various customer service industries. Ana’s has expertise in grant researching to capital raising, and unlocking hidden markets.
COST
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.
NESA Training Events
WEBINAR
Understand How Online Applications and Recruitment Databases are Screening OUT your Job Seekers' Resumes
Wednesday 13 February 2019 | 3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)
Target Group
Frontline staff
Summary
Have you ever pulled together a great job application, flicked it off, waited, waited and waited, and received no reply ? These days many organisations use HR Software to screen out your documents based on formatting, lack of key words and other things that you may not be aware of.
This topic is particularly relevant to those consultants who are assisting job seekers with online applications. The change from human eyes reviewing the initial application and computer software analysing the application has changed the way successful applications are formatted. This webinar will provide an understanding of those changes and how they are impacting on your job seekers success. It will make you look at your resume templates in a whole new light.
Please note that the content is always being updated and attendees will receive a list of important links.
WHAT YOU CAN EXPECT
- An understanding of how online applications are processed by screening software – essential to know so your clients aren’t screened out on the first pass
- The importance of key words in your job seeker’s application – and matching these to the advertisement or industry that they are applying for
- Formatting and making things pretty – why this doesn’t work with online applications
- Keeping it simple – how irrelevant or complex information on your online resume or application can be hurting your client’s chances of ending up on the ‘yes’ list
FACILITATOR
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
COST
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.
NESA Masterclass / Industry Forum
DIGITAL IMPACT
Thursday 11 April | PARKROYAL Melbourne Airport
Understand The Impact of Digital Innovation to your business
WHY SHOULD YOU ATTEND?
This Masterclass is a unique opportunity to learn more about Digital Innovation and the impact of globalisaion and emerging digital technology on how we live, work and play.
Topics covered...
Focus on what opportunities emerge from Digital Technology
and how to approach execution in a fast moving world.
Presented by...
Peter Williams
Named as one of Australia's top Digital Influencers.
Pete founded an eBusiness Consulting group in 1996 for Deloitte Australia, which ultimately became Deloitte Digital, and which now has more than 10,000 employees in more than 25 countries. Pete was also Chairman of Deloitte’s Innovation Council and drove many of the firm’s digital innovations. This role included selecting the best opportunities to pursue as well as championing their execution.
As the Chief Edge Officer, Pete is also running the Australian Chapter of Deloitte Centre for the Edge which focuses on the impact of globalisation and emerging digital technology: how we live, work and play. The Centre focuses on what opportunities emerge from Digital Technology and what approach to take in a fast moving world.
Sally Sinclair
CEO NESA
Sally Sinclair is the CEO of the National Employment Services Association, the peak body for the Australian employment services sector. Sally has been instrumental in informing key stakeholders both domestically and internationally on addressing employment and inclusion challenges including strengthening the integration of employment, education and training, and increasing employment of disadvantaged job seekers including Indigenous job seekers, people with disability, long term unemployed, youth and mature aged.
Sally has over three decades of domestic and international expertise in the design, development and delivery of employment and related services. Her experience spans the not-for-profit and for-profit sectors, as well as numerous government appointments and industry expert groups. Among her expert roles, Sally is a member of the Minister’s National Disability and Carers Advisory Council (NDCAC), is Chair of the NDCAC Employment Reform Working Group, was a member of the Australian Government’s Welfare Reform Reference Group, the G20 Civil Society 20 (C20) Steering Committee, and chaired the C20 Inclusive Growth and Employment Working Group. Sally is a member of the OECD LEED Program’s Forum on Local Development Practitioners, Entrepreneurs, and Social Innovators and is an expert advisor to the OECD LEED Program’s Employment and Skills Strategies in Southeast Asia (ESSSA) initiative.
Sally holds a BSc (Hons) from the University of Melbourne, majoring in neuropsychology.
EVENT DETAILS
Thursday 11 April 2019
10.00am - 3.00pm
PARKROYAL Melbourne Airport,
Arrival Drive, Tullamarine VIC 3045
EVENT PRICES
NESA MEMBER REGISTRATION
.-
PRICE INCLUDES:
-
Tea and coffee at registration
-
Morning tea
-
Lunch
NON-MEMBER REGISTRATION
.-
PRICE INCLUDES:
-
Tea and coffee at registration
-
Morning tea
-
Lunch
CONTACT US
REGISTRATIONS
Ting Cheng-Haines or
Colin Harrison
events@nesa.com.au
+61 3 9624 2300
EVENT DETAILS
Carole Gregson
caroleg@nesa.com.au
+61 3 9624 2307
NESA Webinar
Using the Hidden Job Market for Success
Tuesday 11 June 2019
3pm AEST (2:30pm SA & NT and 1pm in WA)
Target Group
Frontline staff
Summary
In the current competitive job market, there are thousands of unlisted jobs that are out there and available for your clients. These are the jobs that make up the Hidden Job Market and won’t be found using traditional job searching methods.
This webinar will explore the best practice for accessing those hidden jobs using non-traditional job search methods. If you want your job seekers to succeed, then this webinar is for you!
WHAT YOU CAN EXPECT
• Identifying the hidden job market and making it work for your job seekers
• Identifying gaps in job search opportunities with job seekers
• Best practice for finding work in the hidden job market
• The importance of networking and empowering our clients to do it
FACILITATOR
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
