Sep
8
Tue
New Starters- Introduction to Australia’s Employment Services Sector @ On line broadcast
Sep 8 @ 2:00 pm – 3:30 pm

3 part online Coaching Program

New Starters- Introduction to Australia’s Employment Services Sector

Tuesday 8 September 2020

Starts 2.00pm AEST (1:30pm in SA & NT and 12 noon in WA)

Target Group

New Starters in the Employment Services Sector 

Summary

The coaching program is designed to assist your new starters (regardless of which program) to quickly gain an understanding of our employment services sector, and to gain skills and knowledge to help them work with the big numbers of participants entering into the programs.

Over 3 webinar sessions, Damien Opolski will comprehensively introduce staff to the programs and components that make up today’s employment services industry. We’ll look at how employment services have evolved, and see what’s required to achieve results in a rapidly changing labour market. We’ll look at the role of Services Australia in assessing and referring job seekers to programs, and the role of providers in developing the Job/Participation Plans that underpin services and ensure job seekers can meet their mutual obligation requirements.

Regardless of which program you’re recruiting for, our New Starters- Introduction to Australia’s Employment Services Sector series will perfectly complement your own induction programs.

WHAT YOU CAN EXPECT

Session one: An overview of today’s employment services programs – Tuesday 8 September 2020 at 2.00pm AEST

Session two: The Australian labour market – yesterday, today and tomorrow – Thursday 10 September 2020 at 2.00pm AEST

Session three: Mutual Obligation Requirements and the Job Seeker and Targeted Compliance Frameworks – Tuesday 15 September at 2.00pm AEST

Other

The live sessions will include ample Q&A time, and each will run for no longer than 90 minutes. The model of delivery for this coaching program requires learners to “learn by doing” where by participants are expected to contribute to the discussion. Once the series has been completed, participants will receive a Certificate of Completion.

FACILITATOR

Damien Opolski

Many of you will know Damien from his time as the director of the Department’s Learning Centre. Over the years he has played a key role in the delivery of both policy and systems information, training and performance management. If you have been in the sector for a while you would most likely seen him at an information session or heard him via webinar.

In this role he was responsible for the performance of up to 150 staff.

Earlier in his career he spent a number of years on the front line; Damien estimates that he has conducted over 10,000 job seeker interviews and worked with hundreds of employers.

Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience.

Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He is also a qualified Teacher of English to Speakers of Other Languages.

Damien Opolski

COST

NESA Member

$ 180
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 225
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW
Sep
9
Wed
Redesign Your Client Resumes and Avoid Online Applications Screening Them OUT @ On-line broadcast
Sep 9 @ 2:00 pm – 3:30 pm

NESA Webinar

Redesign Your Client Resumes and Avoid Online Applications Screening Them OUT

Wednesday 9 September 2020

2pm AEST (1:30pm SA & NT and 12 noon WA)

Target Group

Front Line staff…..

Summary

It is ideal for frontline staff who are advising clients on the application process and what they need to do to avoid being rejected by online application / recruitment databases / HR Software.


Have you and your client ever pulled together a great job application, flicked it off, waited, waited and waited, and received no reply? These days many organisations use HR Software to screen out documents based on formatting, lack of key words and other things that you may not be aware of.

The change from human eyes reviewing the initial application to computer software analysing the application has changed the way successful applications are formatted. This webinar will provide an understanding of those changes and how they are impacting on your clients success.

It will make you look at addressing criteria and your resume templates in a whole new light.

WHAT YOU CAN EXPECT to hear about

  • An understanding of how online applications are processed by screening software is essential to know so your clients are not screened out on the first pass
  • The importance of key words in your job seeker’s application and matching these to the advertisement or industry that they are applying for
  • Formatting and making things pretty- why this does not work with online applications. Fonts to use, and fonts not to use!
  • Keeping it simple – how irrelevant or complex information on your online resume or application can be hurting your client’s chances of ending up on the ” Yes” list
  • Resume – the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
  • The common mistakes that blocks resumes from getting through.

FACILITATOR

Rebecca Herbertson - Betterlink

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen year experience working in Employment Services and nine years delivering industry training.

Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.

Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.

Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than 90 minutes. A PDF copy of the presentation will be distributed to all registrants, and a certificate to attendees.

Sep
23
Wed
Performance Management for New Leaders and Other Beginners @ On line broadcast
Sep 23 @ 2:00 pm – 3:30 pm

A NESA 3 part Coaching Program

Performance Management for New Leaders and Other Beginners

Wednesday 23 September 2020

Starts 2pm AEST (1:30pm in SA & NT and 12 noon in WA)

Target Group

New site, team and program leaders, other people management beginners, and people wanting to benchmark

Summary

The mere mention of the term ‘performance management’ is enough to send a shiver up the spine of new managers/team leaders and their staff. Many of us immediately think of nerve-wracking performance appraisals and sleepless nights prior to those under performance discussions. It doesn’t have to be like this.

This 3-part coaching program introduces new team leaders, and those looking for new ideas or to benchmark, to some of the key elements of performance management. While Most providers will have extensive HR assistance and Performance Management Frameworks, this coaching program focuses on an inclusive outcome centred approach to addressing, rewarding or re-aligning staff performance.

WHAT YOU CAN EXPECT

Session 1:  Performance Management Framework? It is much more than a Performance Agreement! – Wednesday 23 September 2020 at 2.00 pm AEST (1.30 pm SA & NT and 12 noon WA)

In this session we will look at performance management and why it is so important to the success of an organisation. Good performance management is like preventative medicine: people and organisations can thrive, and costs of solving staffing problems are reduced. What does good performance management look like? What does a good Performance Agreement look like? We will talk about it today.

We will also commence work on our coaching program project –  to develop a Performance Agreement template for frontline staff.

Session 2:  Performance Appraisal  – The Rules of Evidence –  Friday 2 October 2020 at 11.00 am AEST (10.30 am SA & NT and 9.00 am WA)

A good Performance Management Framework allows people and organisations to flourish. Performance Appraisal is an integral part of the ongoing performance management process. Most of us are good at good news. Sometimes, however, there will be performance issues that we need to address. In today’s session we will look at the Performance Appraisal process.

Session 3: Managing Under Performance – Tuesday 6 October 2020 at 3.00 pm AEDT (2.30 pm SA, 2.00 pm QLD, 1.30 pm NT and 12 noon WA)

Over the last two weeks participants have been developing a Performance Agreement template for the employment consultant role. What performance indicators did you include in your template? How will you measure performance, and what will your evidence sources be? How do we manage under performance?

Other

The model of delivery for this coaching program requires learners to ‘learn by doing’ where by participants are expected to contribute to the discussion.

Each webinar session is expected to run for approximately 90 minutes including ample Q&A and discussion time.

A PDF copy of the presentation will be distributed to all registrants.

Once the series has been completed, participants will receive a Certificate of Completion.

FACILITATOR

Damien Opolski

Many of you will know Damien from his time as the director of the Department’s Learning Centre. Over the years he has played a key role in the delivery of both policy and systems information, training and performance management. If you have been in the sector for a while you will most likely seen him at an information session or heard him via webinar.

In this role he was responsible for the performance of up to 150 staff.

Earlier in his career he spent a number of years on the front line, where Damien estimates that he has conducted over 10,000 job seeker interviews and worked with hundreds of employers.

Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience.

Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He is also a qualified Teacher of English to Speakers of Other Languages.

Damien Opolski

COST

NESA Member

$ 180
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 225
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW