NESA Workshop
Workforce Australia Services -
Policy and Practice
Online workshop in five sessions
Commencing on Monday 15 May 2023, delivered consecutively over 5 sessions
11.00am AEST (10.00 AM SA & NT and 9.00am WA)
TARGET GROUP
Everyone from Consultant to CEO
SUMMARY
Success happens when our understanding of the ‘what’, ‘when’ and ‘why’ of Workforce Australia Services operational policy comes together with the ‘how’ – the skills and knowledge we need to build professional relationships based on trust and mutual respect with our participants and employers. We know that many of our participants are continually working through day to day challenges, so how do we work with them to maximise their chances of gaining meaningful employment? How do we work with employers to build opportunities for our people?
Join NESA’s Senior Policy Advisor, Damien Opolski, for a highly engaging, highly interactive and often challenging online workshop as we look at Workforce Australia Services – Policy and Practice. At this 5 consecutive part online workshop, we’ll explore the detail of the policy settings – from eligibility to exits and everything in between. Along the way we’ll ‘meet’ some very interesting participants and employers!
People completing this workshop will receive their first year of ESI membership FREE OF CHARGE!
LEARNING OUTCOMES
You’ll be able to build a detailed understanding of the Workforce Australia operational policy settings:
- Eligibility and Referral
- Job Plan and Mutual Obligation
- PBAS
- Activation
- Targeted Compliance Framework
- Employment Fund
- Complementary Programs
- Outcomes
- Exits
You’ll also learn about:
- Our changing labour market and the opportunities for our people
And, most importantly:
- The skills and knowledge we need to deliver services in the new world of Workforce Australia Services.
Facilitator
Damien Opolski
Many of you will know Damien from his time as the Director of the Department’s Learning Centre. He’s now NESA’s Senior Policy Advisor. Over the years he’s played a key role in the development and delivery of both policy and systems information and training. If you’ve been in the sector for a while you’ve most likely seen him at an information session or heard him via webinar.
Like many of us, Damien started his career on the ‘front line’. He’s conducted over 10,000 job seeker interviews and worked with hundreds of employers. That’s a lot of experience and a lot of experiences!
Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.
cost
TESTIMONIALS
“Content was relevant, lively discussions were had and trainer was, as always, brilliant and kept everyone’s attention. Great Day!”
“Thanks for the fascinating discussion. Great day.”
“Very insightful and engaging training. Damien was a really great presenter and has a wealth of knowledge and experience.”
“Everyone should attend!”
“I thoroughly enjoyed the day. Thanks very much Damien, I really enjoyed this course and found it really beneficial.”
OTHER
Please note that this is not IT training. The online workshop registration number will be capped
- Delivered via ZOOM
- Each ZOOM session lasts for approximately 90 minutes
- All participants will be emailed a Certificate of Attendance after completion
This workshop can be delivered face to face in-house in your premises, where it will be contextualised to reflect your organisational procedures and systems.
And don’t forget…
People completing this online workshop will receive their first year of ESI membership free of charge.
CONTACT US
For further information on NESA PD training events please contact Sue Testa: +61 3 9624 2311 | EMAIL
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Master Class
Employer Engagement Blueprint Master Class
Online 3 hour workshop
Tuesday 28 November 20203
1.00pm to 4.00pm AEDT
PLATFORM: ZOOM
TARGET GROUP
Frontline staff that engage with employers
SUMMARY
The master class is designed to help you alleviate the feelings of frustration from a lack of employer engagement; and to provide you with strategies for developing a better working relationship with your employers, leaving them with a solid trust in your abilities.
This is a 3-hour online (with a 10 minute coffee break) master class. It is a highly interactive, modularlised program, complete with customisable content for you and your team.
We invite you to participate in
Plan
Learn how to approach and recruit employers through rapport
Discover what they want to hear when being contacted
How gatekeepers can be sidestepped
The best way to follow up with employers after a conversation
Implement
Craft compelling hooks that draw in employers
Book meetings through email, phone calls or video chats
Understand the different personality types and body language techniques so you can target your audience more effectively
Bolster
Retain and sustain top talent by connecting with prospects
Leverage sophisticated objection-handling techniques
Create authentic connections to clients in challenging environments
Staying resilient during tough times
Facilitator
raimond volpe
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won an increasing number of international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than 3 hours.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
