Employment Services participants may present as resistance or unmotivated. This may be due to previous negative experiences at work, mental and physical health conditions, social isolation and other challenges that affect a persons ability to progress. Previous experience coupled with the usual discomfort a person feels when they approach an experience that is new to them, can make it difficult for them to engage in our services. This is because change comes with an element of ‘the unknown’. It also requires the person to go against what their brain is currently wired for. The fear of the unknown, and the discomfort of doing something new, are the two main drivers of resistance.
For participants with complex needs resistance is a common theme in Employment Services participants. This webinar is designed to help Employment Service Practioners understand their client’s resistance, whilst developing skills to reduce resistance and increase motivation. Sharon Mamo takes a simplified neuroscience approach in explaining motivation and how it relates to people’s behaviours.