When:
June 13, 2023 @ 2:00 pm – 3:00 pm
2023-06-13T14:00:00+10:00
2023-06-13T15:00:00+10:00
Where:
On line
Cost:
The cost to attend this webinar is $75 for NESA members or $90 for non-members (including GST) per registrant.
Contact:
Sue Testa
03 9624 2311

Post Placement Support -Is it just a contact call or are we gathering real intelligence ?

Tuesday 13 June 2023

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

All frontline staff

SUMMARY

Post Placement Support (PPS) is a great way of gathering intelligence that can drive a strong plan to ensure job seekers maximise their sustainable employment opportunity. This task should not be a “tick a box” exercise. It is a critical step to ensure we are identifying any red flags that exist in the early stages of employment and acting upon them accordingly. If performed correctly, PPS will be seen as a genuine value-add to your employer’s customer service experience and will provide a support mechanism for the new employee as they enter into a new environment.

WHAT YOU CAN EXPECT

  • Be Prepared – Go in with a plan that is tailored to the employee
  • Transparency and Clarity – Is the Employer / Employee clear on the benefits of spending the time to answer these questions?
  • Communication – How to identify concerns by listening to words and intonation
  • Action Plans – How to record and escalate information to the appropriate person

Facilitator

Linda pierson

Linda is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training.

Her passion for helping people and unique skills have seen her deliver effective training within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years (with NESA’s training partner BOUNCE Australia). She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.

Linda Pierson PD Trainer Blue Circle 300x300 - Post Placement Support -Is it just a contact call or are we gathering real intelligence ?

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 90
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

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