February 4, 2021 @ 12:00 pm – 1:30 pm
On line broadcast
Cost for NESA members $180 and non-members $225 (inclusive of GST) per registrant. One payment for the three part series.
Max Croft

A NESA 3 part Coaching Program

Performance Management for New Leaders and Other Beginners

Thursday 4, 11 and 18 February 2021

Starts 12 noon AEDT (11.30am SA, 11.00am QLD, 10.30am NT and 9.00am WA)

Target Group

New site, team and program leaders, other people management beginners, and people wanting to benchmark


The mere mention of the term ‘performance management’ is enough to send a shiver up the spine of new managers/team leaders and their staff. Many of us immediately think of nerve-wracking performance appraisals and sleepless nights prior to those under performance discussions. It doesn’t have to be like this.

This 3-part coaching program introduces new team leaders, and those looking for new ideas or to benchmark, to some of the key elements of performance management. While Most providers will have extensive HR assistance and Performance Management Frameworks, this coaching program focuses on an inclusive outcome centred approach to addressing, rewarding or re-aligning staff performance.


Session 1: Performance Management Framework? It is much more than a Performance Agreement! – Thursday 4 February 2021 at 12 noon AEDT 

In this session we will look at performance management and why it is so important to the success of an organisation. Good performance management is like preventative medicine: people and organisations can thrive, and costs of solving staffing problems are reduced. What does good performance management look like? What does a good Performance Agreement look like? We will talk about it today.

We will also commence work on our coaching program project – to develop a Performance Agreement template for frontline staff.

Session 2: Performance Appraisal – The Rules of Evidence – Thursday 11 February 2021 at 12 noon AEDT

A good Performance Management Framework allows people and organisations to flourish. Performance Appraisal is an integral part of the ongoing performance management process. Most of us are good at good news. Sometimes, however, there will be performance issues that we need to address. In today’s session we will look at the Performance Appraisal process.

Session 3: Managing Under Performance – Thursday 18 February 2021 at 12 noon AEDT

Over the last two weeks participants have been developing a Performance Agreement template for the employment consultant role. What performance indicators did you include in your template? How will you measure performance, and what will your evidence sources be? How do we manage under performance?


The model of delivery for this coaching program requires learners to ‘learn by doing’ where by participants are expected to contribute to the discussion.

Each webinar session is expected to run for approximately 90 minutes including ample Q&A and discussion time.

A PDF copy of the presentation will be distributed to all registrants.

Once the series has been completed, participants will receive a Certificate of Completion.


Damien Opolski

Many of you will know Damien from his time as the director of the Department’s Learning Centre. Over the years he has played a key role in the delivery of both policy and systems information, training and performance management. If you have been in the sector for a while you will most likely seen him at an information session or heard him via webinar.

In this role he was responsible for the performance of up to 150 staff.

Earlier in his career he spent a number of years on the front line, where Damien estimates that he has conducted over 10,000 job seeker interviews and worked with hundreds of employers.

Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience.

Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He is also a qualified Teacher of English to Speakers of Other Languages.

Damien Opolski BW Sqaure 300x300 - Performance Management for New Leaders and Other Beginners


NESA Member

$ 180
per registrant
  • Prices are inclusive of GST


$ 225
per registrant
  • Prices are inclusive of GST