When:
June 9, 2022 – June 10, 2022 all-day
2022-06-09T00:00:00+10:00
2022-06-11T00:00:00+10:00
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NESA CEO FORUM AND
PRACTITIONERS CONFERENCE

A New Era in Employment Services

NESA is proud to present two action packed days on 9 and 10 June 2022 at the Pullman Hotel in Melbourne and via virtual attendance. Networking drinks will be held on the evening of Thursday the 9th.

Our CEO Forum gives CEOs the opportunity to come together to share thoughts and experiences around transition and the 1 July Workforce Australia implementation. Guest speakers will include Mr Nathan Smythe, Deputy Secretary, Employment and National Workforce Group, Department of Education Skills and Employment.

The Practitioners Conference will feature a number of DESE presentations on topics including the latest transition advice, activation in Workforce Australia Services, the Workforce Australia Services Provider Performance Framework and licensing arrangements, and updates on ESS web 2.0 and the Learning Centre. DESE’s presentations will be supported by a booth where providers can discuss the types of things that DESE will track as part of their compliance monitoring. The Conference will also include presentations from some of our partners on strengthening employer engagement, addressing jobseeker barriers through integrating into goals, and the latest research on digitalisation of welfare to work.

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REGISTRATIONS ARE NOW OPEN!

For group registrations please contact Prateek Pahwa
at accounts@nesa.com.au

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Topics

A Range of Sessions and Workshops

Our Practitioners Forum offers a perfect opportunity for your staff to prepare for the challenges and opportunities ahead, with a range of sessions and workshops covering topics including:
• Welcome to Workforce Australia
• Workforce Australia Transition and Branding
• Activation and Points Based Activation System (PBAS) in Workforce Australia Services
• Workforce Australia Services Provider Performance Framework and Licensing Arrangements
• Supporting Complex Participants: A Workshop On Integrating Participant Barriers & Goals
• Workforce Australia Services – Quality and Assurance Analytics
• Tools of the Trade: ESS Web 2.0/Learning Centre
• Workforce Australia: the big opportunity for employer engagement
• The Digital Governance of Welfare to Work: Findings from the Interim Report
• Working with the States
• Optimising potential

SPEAKERS

Mark Carter 150x150 - NESA CEO Forum & Practitioners Conference
KEYNOTE SPEAKER
Quyen Tran 150x150 - NESA CEO Forum & Practitioners Conference

ASSISTANT SECRETARY, FUNDS AND PAYMENTS BRANCH

Quyen Tran is the Assistant Secretary, Funding and Payments Branch, Workforce Australia for Individuals Division in the Department of Education, Skills and Employment.

Since joining the department in 2008, Quyen has held a number of senior leadership roles driving major reforms in school funding, quality teaching, supporting the National School Resourcing Board, and more recently, driving reforms in the delivery of employment services. Quyen has worked across a broad range of public policy issues within Government including issues of social policy, aviation and maritime security, National Broadband Network impacts on schools and infrastructure.

Quyen holds a Bachelor of Economics and a Bachelor of Actuarial Studies from the Australian National University.

Ms Belinda Catelli 150x150 - NESA CEO Forum & Practitioners Conference
ASSISTANT SECRETARY, EMPLOYMENT SERVICES TRANSITION BRANCH Belinda Catelli is an experienced senior executive in the Department of Education, Skills and Employment with over 17 years’ experience in developing and implementing policy and managing programs across the Schools, Skills, Child Care and Employment sectors. As Assistant Secretary, Employment Services Transition Branch, a role she has been doing for the past year in the lead up to Workforce Australia, Belinda has led the development of the overarching strategy and operations of transition arrangements from jobactive services and the New Employment Services Trial to Workforce Australia services. This includes the planning and coordination of transitional arrangements for participants, providers and businesses along with contingency planning and risk mitigation strategies. Belinda takes a client-centric approach to her work and enjoys engaging with stakeholders and collaborating with her peers and across all levels of Government to achieve a mutually beneficial outcome. Some of Belinda’s achievements include successfully designing and implementing new Schools and Skills programs and child care payments’ reforms. She is most proud of her work in assisting the Government support children, families and the child care sector significantly impacted by natural disasters and COVID-19.
Mr Liam Smyth 150x150 - NESA CEO Forum & Practitioners Conference
Director, Provider and Program Performance Branch Liam has led teams across a range of government reforms including the Jobs For Families Package, the Gonski 2.0 review, and Workforce Australia. As the director of the Performance Framework section, Liam has led the development of the Workforce Australia Employment Services Provider Performance Framework.
Ms Sonya McCarthy 150x150 - NESA CEO Forum & Practitioners Conference
DIRECTOR, ACCESS AND PARTICIPATION BRANCH Sonya McCarthy is the Director and Product Owner of the Points Based Activation System (PBAS), a key element of Workforce Australia which will give greater personal responsibility and choice to participants in how they manage their mutual obligations. Sonya has over 30 years’ experience in the Department of Employment, starting her career as a trainee working on the front counter at the Commonwealth Employment Service. Sonya has significant experience in the Australian Public Services in areas of operational policy development, implementation and program management. She has extensive experience in leading large implementation of change programs. Throughout her career, Sonya has had the privilege of implementing over 15 new employment initiatives and led the Transition to jobactive in 2015. At the forefront of her mind when implementing programs or initiatives is the experience of the job seeker. Sonya is passionate about the work that she does, striving to support vulnerable Australians and their families when they need it most to help them to achieve their employment goals.
Sharon Mamo 150x150 - NESA CEO Forum & Practitioners Conference
CEO, CREATING NEW PATHWAYS Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years, she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. She is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional and has worked as a psychotherapist in employment services for over 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.
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DIRECTOR, QUALITY ASSURANCE AND RISK MANAGEMENT BRANCH Sean Mullins is the Director of the Assurance Insights team that uses data to identify, investigate and categorise behaviour in employment services. Sean has worked in and led a number of data teams across the department including surveys, performance measures, employment forecasting, data management, all with an analytical focus.
Mr Heath Keighran 150x150 - NESA CEO Forum & Practitioners Conference
DIGITAL SOLUTIONS DIVISION Heath Keighran is the Managing Director of Brand Experience at Dripping Agency. Heath is currently working in the Department of Education, Skills, and Employment (DESE) as the design lead for the Provider Experience Platform. Before joining DESE, Heath led several digital transformation projects across the Government and the Private sector. He received an Australia Day award for his commitment to improving the lives of veterans and their families while leading the design team for the MyService digital platform, at the Department of Veterans’ Affairs. This project was awarded the 2018 Australian Institute of Project Management ACT project of the year. Heath later moved to lead the design team for Consumer Data Rights (open banking), a new initiative to give people more control over their data. Designing the Data Recipient portal and the Conformance Test Suite portal, a project that brought banks, financial institutions, and government together securely. Heath is heavily involved in the design community, creating ExBeerience chats, a space to share design stories and try new beers. Heath, along with Peter Hollmann created and hosts, What Created the Creative podcast, a raw and authentic dive into the backstories of today’s creatives.
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DIGITAL SOLUTIONS DIVISION Dimitar Dimitrovski is the Assistant Secretary of the Digital Security and Operations Branch, which includes several sections including Operational Security, Release Management and System performance. Dimitar has worked across a number of technical areas, and has led IT Development teams, technical support teams and dedicated integration/framework teams.
Paul Diviny 150x150 - NESA CEO Forum & Practitioners Conference

FOUNDER & DIRECTOR,
PROSPERT CONSULTING & TRAINING

Prospert was founded by Paul Diviny whose experience includes 30 years in sales, marketing and operations management including line management in employment services. Paul has consulted with ASX200, multinationals, Government departments, training providers, not for profits as well as small and medium enterprises.

Prospert believes that every job seeker and employer should have access to quality employment services which enable them to find meaningful and sustainable work and grow their businesses, respectively. Our name reflects our promise to employment service providers and their customers alike – “you prosper from our expertise”.

Prospert brings together experts in training, coaching, consulting, and tendering to increase the capacity of the employment services sector to better meet the needs of its customers, while also building strong organisational reputations and sustainable businesses.

Prospert’s specialist services include:
• Training and coaching with a focus on employer engagement
• Tender management from business cases, to bid preparation & writing, and transition to new contracts
• Consulting and strategic advice to manage risk and diversify revenue

Prospert’s talented team comprises experienced industry professionals with deep subject matter expertise including expert trainers and mentors, strategic project managers, business analysts, tender writers and various subject matter experts.

Jo Ingold 150x150 - NESA CEO Forum & Practitioners Conference
DEAKIN UNIVERSITY Jo Ingold is an Associate Professor of Human Resource Management at Deakin Business School. She has spent two decades working in the area of employability and skills services, including in UK central government and in the non-profit sector. Her academic research focuses on employability and skills programs (particularly employer engagement); and the workplace inclusion of under-served labour market groups, specifically people with disabilities. Jo has been awarded a number of UK research council grants and Australian industry and government grants and is currently evaluating a number of employment-related initiatives in Victoria, New South Wales and South Australia. Jo has published academic articles in a range of top-ranked academic journals and is currently an Editor of the academic journal Work, Employment and Society. She is a member of the Deakin Centre for Refugee Advocacy, Employment, Training and Education (CREATE), which focuses on supporting people with a refugee background into meaningful employment. She is a Fellow of the Institute of Employability Professionals, a Certified Australian Human Resource Institute practitioner, a Fellow of the Higher Education Academy and a Fellow of the Royal Society of Arts. She co-chairs the UK Employment Related Services Association’s Employer Engagement Forum and is co-editor of a forthcoming book on the topic of employer engagement in active labour market programs commissioned by Bristol University Press (publication early 2023).
Circle Headshot 1 150x150 - NESA CEO Forum & Practitioners Conference
ASSISTANT SECRETARY, EMPLOYMENT SERVICES BRANCH Ms Robertson is the Senior Executive responsible for Employment Services Programs in the Workforce Australia Provider Support Division. The focus of this branch is on the management of the ParentsNext Program, Transition to Work, Time to Work Employment Service, ReBoot and overarching responsibility for the whole Workforce Australia Program. Ms Robertson has over 25 years of experience with the Australian Government. She joined the Department of Education, Skills and Employment in 2017 and has held a range of senior roles in government departments including the Department of Health and the National Health and Medical Research Council.

More speakers to come so stay tuned!

Event Details

VENUE

PULLMAN MELBOURNE, ALBERT PARK
65 Queens Rd, Albert Park VIC 3004

CEO FORUM

Thursday 9 June 2022
8.30am Registrations Open
5.00pm Forum Closes

NETWORKING DRINKS

Thursday 9 June 2022
Time: 5.00pm - 7.00pm

PRACTITIONERS CONFERENCE

Friday 10 June 2022
8.00am Registrations Open
9.00am Welcome to Country
5.00pm Conference Close

Cost

NESA Member

CEO FORUM
$ 699
00
per registrant
  • Attendance at the CEO Forum
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NESA Member

PRACTITIONERS CONFERENCE ONLY
$ 999
00
per registrant
  • Attendance at the Practitioners Conference Only
  • Prices are inclusive of GST
  • .

NESA Member

NETWORKING DRINKS ONLY
$ 99
00
per registrant
  • Attendance at the Networking Drinks Only
  • Prices are inclusive of GST
  • .

NESA Member

CEO FORUM + PRAC CONFERENCE
$ 1698
00
per registrant
  • Attendance at the CEO Forum and Practitioners Conference
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NESA Member

NETWORKING DRINKS + PRAC CONFERENCE
$ 1098
00
per registrant
  • Attendance at the Practitioners Conference
  • Attendance at the Networking Drinks
  • Prices are inclusive of GST

NESA Member

VIRTUAL REGISTRATION
$ 749
00
per registrant
  • Access to all sessions presented live virtually
  • Ability to ask real-time questions of presenters available during live sessions
  • Prices are inclusive of GST

NON Member

CEO FORUM
$ 839
00
per registrant
  • Attendance at the CEO Forum
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NON MEMBER

PRACTITIONERS CONFERENCE ONLY
$ 1249
00
per registrant
  • Attendance at the Practitioners Conference Only
  • Prices are inclusive of GST
  • .

NON MEMBER

NETWORKING DRINKS ONLY
$ 119
00
per registrant
  • Attendance at the Networking Drinks Only
  • Prices are inclusive of GST
  • .

NON MEMBER

CEO FORUM + PRAC CONFERENCE
$ 2088
00
per registrant
  • Attendance at the CEO Forum and Practitioners Conference
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NON MEMBER

NETWORKING DRINKS + PRAC CONFERENCE
$ 1368
00
per registrant
  • Attendance at the Practitioners Conference
  • Attendance at the Networking Drinks
  • Prices are inclusive of GST

NON MEMBER

VIRTUAL REGISTRATION
$ 1149
00
per registrant
  • Access to all sessions presented live virtually
  • Ability to ask real-time questions of presenters available during live sessions
  • Prices are inclusive of GST

Trade Exhibition Opportunities​

Presenting a Trade Exhibition stand at our upcoming event will place your organisation in the spotlight of a large and diverse audience.

Showcase your products and services to a national network of employment services providers all in one place!

Exhibition booth - NESA CEO Forum & Practitioners Conference
Coffee Cart - NESA CEO Forum & Practitioners Conference

Sponsorship Opportunities

A Conference is a complicated affair with lots of moving parts. Sponsorship opportunities exist throughout the event. Contact us for more information.

CONTACT US

Registration Enquiries

Prateek Pahwa
+61 3 9624 2307