NESA Webinar
How to Professionally have a Difficult Conversation
WEdnesday 24 jANUARY 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Managers Team leaders, Senior Consultants, people responsible for people or those aspiring to be so.. or those looking for improvements in their communication techniques.
SUMMARY
Difficult conversations are an inevitable part of management. Delivering tough client feedback, addressing yours versus an employee’s expectations, or giving a poor performance review. Whatever the situation, there are tactics you can leverage to navigate difficult conversations with employees effectively.
This one hour webinar will provide with an introduction to a more effective communication.
WHAT YOU CAN EXPECT
- How to prepare your self
- How to prepare and set the scene
- Slowing the conversation down
- Listening and responding
- Addressing the way forward
Facilitator
Peter holtmann
Peter is passionate about being a leader of management teams who want to drive innovation and to inspire communities with their own causes, visions and missions. He uses excellent risk management processes to manage programmes from the highest levels of governance to the daily pursuits of individuals. Peter is very comfortable in the community sector, where he has helped organisations to undergo change, to commercialise their visions and to build government relations. He has ticked all the big boxes including restructuring, rebranding, mergers, acquisitions, and organisational change. He enjoys presenting to audiences on the technological and philosophical requirements of the industry he is engaging in. His mantra: motivation is everything, passion is essential, commitment is not an option, leadership is an expression of these ingredients.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
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