NESA Webinar
From Transactions to Trust: Sustaining Long-Term Business Relationships
Tuesday 9 April 2024
2.00pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
Frontline staff
SUMMARY
In the dynamic world of Employment Services, cultivating and sustaining long term relationships with Partners, Employers and Job Seekers is essential for success.
This presentation delves into the art and science of maintaining enduring business relationships by shifting the focus from mere transactions to building trust and loyalty.
WHAT YOU CAN EXPECT
- The importance of building long term relationships that support stability, growth and value.
- The factors that contribute to trust.
- The key steps to take in building and nurturing trust.
- How to conduct clear open and transparent communication to maintain loyalty.
- How to articulate the real Value you can bring to the relationship.
Facilitator
Paul Davenport
Paul is a Sales Trainer at Dynamo Selling specializing in training individuals and groups in sales training techniques and leadership skills.
With extensive experience at a senior executive level in the Banking/Finance, Data Analytics and Consulting industries and a strong background in the development, implementation and embedding of sales and customer engagement programs, Paul brings to each and every engagement, a passion for supporting businesses to optimize their sales and customer engagement resources thereby maximizing the Value they deliver to their Customers.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
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Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
