NESA Webinar
Assertiveness for Productive Engagement (SUMMER SERIES BOOST SUBSCRIBERS ONLY RECORDING)
Tuesday 10 January 2023
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All staff
SUMMARY
How to encourage job seeker compliance, without resorting to demerits ?
The best outcomes for job seekers result from a strong connection with their employment consultant: from mutual respect, honesty and trust. But such relationships can be difficult to establish, unless the consultant knows how to use language to be assertive, rather than aggressive, and supportive rather than passive.
Assertiveness is a skill that comes naturally to only a few people: most of us have to learn it.
Join Dr. Colin Harrison as he explores the high ground between passivity and aggression, and how to get there through attention to crucial communication skills.
Facilitator
DR. COLIN HARRISON
Colin holds a PhD in Neurocognitive Linguistics, and has 30 years 2019 experience in the domain of language and communication. He has been a tertiary educator, adult trainer and professional facilitator in Australia, the US and France, and is a Maître de Conférences with the French Éducation Nationale.
He has directed academic departments, run cultural adaptation workshops for multinational companies and managed international exchange programmes. He has a particular love for, and focus on effective interpersonal and cross-cultural communication.
Colin is the founder and Director of H C Maïa Services.
H C Maïa Services, based in Melbourne, Australia, offers professional writing, infographic, document preparation and business liaison services.
OTHER : This is a recording of the live webinar broadcast. It is expected to run for no more than an hour. If you register and discover that you can not attend, don’t worry, we will email you access to the recording.
CONTACT US
For further information on NESA PD training events please contact our PD Team: +61 3 9624 2311 | EMAIL
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