When:
March 24, 2022 @ 3:00 pm – 4:00 pm
2022-03-24T15:00:00+11:00
2022-03-24T16:00:00+11:00
Where:
On line
Cost:
The cost to attend this webinar is $60 for NESA members or $75 for non-members (including GST) per registrant.
Contact:
Max Croft
0403 055 460

Active Listening Skills

Thursday 24 March 2022

3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)

TARGET GROUP

All staff

SUMMARY

Active listening is a communication skill, which lets you show your respect, support, and concern for the other person. With Sharon’s 11 listening skills and a little practice, you can increase trust and cooperation between you and the your client.

WHAT YOU CAN EXPECT

Hear about the 11 key active listening skills you can use, to help you become a more attentive and effective listener

Facilitator

Sharon Mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for over almost a decade. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

Sharon Mamo Blue Circle 300x300 - Active Listening Skills

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

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