When:
January 17, 2024 @ 3:00 pm – 4:00 pm
2024-01-17T15:00:00+11:00
2024-01-17T16:00:00+11:00
Where:
On line at your desk
Cost:
NESA members $75, and non members $90. Prices are GST included
Contact:
Wendy Linsen
03 9624 2311

** New Topic ** Active-Listening Skills for Frontline staff

Wednesday 17 January 2024

3.00pm AEDT

PLATFORM: GO TO WEBINAR

TARGET GROUP

Frontline staff

SUMMARY

We can all think of times when we did not feel Heard, and also remember times when we felt “wow, this person is really attentive.” This webinar is similar to an introduction to being a counsellor by covering Active-Listening skills. These skills can be used in our everyday lives, to enrich communication at home, with friends, and in work.

This one-hour long webinar will explain, demonstrate and guide staff to learn and practice active-listening skills that will have clients automatically feel heard and connected with.

 

Facilitator

ken Loftus

Ken brings over 20 years of experience into his role as Clinical Director in the Sunlight Centre. Ken has worked in crisis counselling centres, universities and schools over his career and brings this experience to his Workshops, client work and supervisor roles combining his qualifications in psychology, integrative counselling and CBT.

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cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

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Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.