Professional Development
“I am a professional in the employment service industry…”
This is the phrase NESA wants all of our members to be able to shout from the rooftops.

Flexible Programs
NESA professional development programs are designed with consideration to your busy schedules. We offer flexible programs including our popular webinars and our workshop programs that can be individualised to your needs.
We understand that your time is precious, so we have developed a number of webinars designed to be viewed in real-time and also recorded for your viewing at a time that suits you. Workshops will cater for those training programs where attendance is indispensable.
All programs can be:
- Customised and contextualised to your organisation’s staff training needs
- Delivered in-house within your workplace
- Delivered in accordance to your busy schedules
Meet our trainers
Coaching programs
NESA has consulted with our members and developed a range of staff coaching programs to meet current training needs for the employment services sector.
NESA Coaching Program Facilitators are experts who have extensive experience in the employment services sector as well as online training facilitation skills. These coaching programs are delivered over a series of online training sessions using virtual classroom technology to create an interactive learning environment.
Your investment in these sessions will ensure you see a change in behaviour back in the workplace. This will be achieved using a range of action-based learning activities. Participants will have opportunities to experience a true adult learning experience through opportunities to share knowledge and experience and to apply their learning back in the workplace.
These coaching programs will include:
- Multiple training sessions
- Work-based application learning activities
- Student discussion groups
- Student interactive activities
- Review sessions to embed learning
- Virtual classrooms
- Breakout activities
Webinars
NESA has seen an increase in the number of participants in our webinars. Consequently, we have increased the number of webinars available to you.
We consulted with our members and developed a range of topics to meet current training needs for the employment services. NESA Webinar Facilitators are experts who have extensive experience in the employment services sector as well as webinar facilitation skills.
These webinar programs have been designed to provide current and useful information to help you to gain a broader understanding of the professional employment services landscape.
These webinar programs are:
- Presented by professional facilitators
- Time & cost effective
- Interactive and engaging (no “Death by PowerPoint” here!)
- Held regularly at different times throughout the day
- Accessible no matter where you are
Workshops
Although NESA has seen an increase in the number of participants in our webinars, there are some topics that will always need that face-to-face interaction and engagement. Generally NESA Workshops cover those topics that are more complex such as Dealing with Aggressive Behaviours and Case Management.
NESA has a pool of highly experienced workshop facilitators skilled in delivering engaging and informative sessions. These programs have been designed as full-day experiences. They include refreshments, lunch and all reference material.
In-house Workshops
NESA can develop any in-house workshops that meet your organisational training requirements. With in-house workshops, there are no minimum numbers for attendance and they are contextualised to suit specific workplace or government contract needs. Our trainers will consult with you before the training to develop a program aligned with your current organisational policies and procedures.
Leadership Programs
NESA’s Industry Partners offer a range of specialised leadership skills across a range of topics including:
Strategy | Governance | Influencing | Negotiation | CEO Coaching | Project Management | Change Management | Soft Skills | Conflict Management | Organisational Change
Additionally, NESA is now offering executive coaching programs for our senior executive members, please review our Leadership Catalogue for more information.