Communication
Resources and Links
VANESSA SAYS:
“NESA’s Dr. Colin Harrison shines a spotlight on the problems with common conceptions of ‘culture’ and ‘cultural difference’, and suggests a much simpler and more effective way to approach cultural and linguistically diverse clients…”
SHIRLEY SAYS:
“Our colleague at NESA, Dr. Colin Harrison, has a Ph.D in Neurocognitive Linguistics – the study of how our brains process and produce language. He’s written a fascinating paper for the Toolkit. He talks about the importance of being ‘altercentric’ (being able to put yourself in the other person’s shoes) and has another startling conclusion – that words have no meaning!”
DAMIEN SAYS:
“I saw an episode on Insight on SBS on 11 August 2020. It was called ‘Negotiators’. As Employment Consultants we often negotiate – with job seekers, employers, and a range of other stakeholders. This was a fascinating program, and I think it’s well worth watching. As the synopsis says:
‘Expert negotiators explain how to resolve conflict, with personal stories of when things go right, when they go wrong and the techniques behind how to negotiate better.’
Here’s a link to the program.”
