Employment Services Programme

jobactive logo long - jobactive

jobactive is the mainstream Commonwealth Employment Services programme, designed to provide services to the majority of job seekers. It was implemented on 1 July 2015.

jobactive is one of the responsibilities of the Minister of Employment and is administered by the Department of Employment.

As of 16 March 2017, there were 738,938 people registered with jobactive. The most recent figure can usually be found here.

jobactive services are primarily focused on:
Assisting job seekers to find and retain employment
Supporting employers to find and take on the right employees

Job seekers eligible for the full range of jobactive services are those who receive income support payments from Centrelink, such as Newstart or Youth Allowance and who have mutual obligation requirements. These are activities job seekers need to do to continue to receive income support payments and to increase their chances of finding work, such as applying for a certain number of jobs per month, or undertaking courses of training or study.

There are three service streams within jobactive designed to meet the differing support needs of job seekers. Job seekers are allocated to a stream according to a classification and assessment tool called the JSCI (Job Seeker Classification Instrument).


Stream A are the most job ready and require minimal support from their provider


Stream B need their Employment Provider to play a greater role in making them job ready


Stream C have a combination of vocational and non-vocational issues that need to be addressed so that they can take up and retain a job

The jobactive programme applies to 51 regions in the major populated areas of Australia (see the map below). The blank areas on this map make up “remote Australia” which is covered by the Community Development Programme.

jobactive Employment Regions - jobactive
jobactive regions and excised cities

You can find out more about jobactive on the jobactive website and you can find your local jobactive provider here.

Contact the NESA Helpdesk
EMAIL   |   03 9624 2390