Our Performance Management : How to get your staff to achieve KPIs webinar is live on Wednesday 6 December 2017 at 3pm AEDT (2.30pm SA, 2pm QLD, 1.30pm NT, and 12 noon in WA)
The key to management is getting 100% from each of you staff. This session looks at how to empower staff to get the best results for the provider. The session is suitable for managers in any employment industry programme.
The live broadcast will include ample Q&A time and is expected to last approximately one hour. Registrants for the live broadcast will receive a PDF copy of the presentation which can be used as a future resource. After the webinar finishes you will be sent a Certificate of Participation for your portfolio.
What is being covered:
- Tuning in to staff motivations
- Developing key team and individual expectations
- Moving staff from their comfort zone into the learning zone
- Developing and monitoring key lead indicators
- Training and continuous improvement
- Strong staff review process
- Working effectively with office politics
- Engaging and improving under-achieving staff
- Changing negative team behaviours
- Mixing it up
Who should attend : Managers (or aspiring managers) and team leaders.
Learning outcomes:
- Renewed confidence
- Strategies to get the best out of your team
Presenter: Matt Eldridge
With over 20 years practicing and studying leadership and management in a range of community and business settings, Matt is committed to innovation and motivating teams. A strategic thinker and strong communicator and teacher, Matt’s diverse experience has grown to create very practical approaches to training, management and technology. Matt has spent many years working for employment services providers over a range of different contracts in the roles of performance management, learning & development, site management and compliance; and his focus (and enthusiasm) has always been about providing staff, teams and organisations the training and tools to achieve stronger outcomes.
The cost to attend this webinar is $60 for NESA members or $75 for non-members (including GST) per registrant.
Cost
NESA members $60 (inclusive of GST) per registrant
Non-members $75 (inclusive of GST) per registrant
Prices are per registrant and are inclusive of GST
NESA Training events
Download NESA Training Services Catalogue or contact Max Croft on 03 9624 2311
