Nov
1
Thu
NESA Leadership Forum: Industry Briefing – Employment Policy @ PARKROYAL Melbourne Airport
Nov 1 @ 9:00 am – 3:30 pm

1 NOVEMBER 2018

NESA LEADERSHIP FORUM

Industry Briefing - Employment Policy

Days
Hours
Minutes

What changes are coming for employment services?

WHO SHOULD ATTEND

NESA members only!

This forum is targeted to CEO’s and Senior Industry Executives in the employment services sector.

NESA Annual Report - Disability Male

Topics to be covered...

Targeted jobseeker compliance framework

Online JSCI Trials – what progress has been made

Working with the political landscape – what we need to consider

Presenters

Hon Kelly O'Dwyer MP

The Hon Kelly O'Dwyer MP

Minister for Jobs, Industrial Relations and Women

Kelly was appointed as the Minister for Jobs and Industrial Relations in the Morrison Government in August 2018 in addition to her role as Minister for Women, which she was appointed to in December 2017.

She is a member of Cabinet and Cabinet’s Expenditure Review Committee (ERC).
In April 2017, Kelly became the first female Cabinet Minister to give birth whilst in office. She was also the first woman to sit in Cabinet in a Treasury portfolio.

Kelly O’Dwyer was elected to represent the people in Higgins in December 2009.
Kelly has held a number of Ministerial positions including Minister for Revenue and Financial Services from July 2016 to August 2018, Minister Assisting the Prime Minister for the Public Service from December 2017 to August 2018, Minister for Small Business and Assistant Treasurer from September 2015 to July 2016 and Parliamentary Secretary to the Treasurer from December 2014 until being appointed to Cabinet in 2015.

The Hon Sarah Henderson, MP

Assistant Minister for Social Services, Housing and Disability Services

Terri Butler

Ms Terri Butler MP

Shadow Minister for Young Australians and Youth Affairs and the Shadow Minister for Employment Services, Workforce Participation and Future of Work

Terri is the Shadow Minister for Young Australians and Youth Affairs, the Shadow Minister for Employment Services, Workforce Participation and Future of Work, and the Member for Griffith. She has served in the parliament since 2014, when she was elected in a by-election after former Prime Minister Kevin Rudd left parliament.

As an MP, Terri co-founded the Parliamentary Friends of Innovation and Enterprise, co-chaired parliamentary friends groups for Tourism, the AFLW, and Meals on Wheels. She has previously served as a Shadow Parliamentary Secretary and Shadow Assistant Minister in the fields of domestic violence, universities, and equality. In the latter capacity she worked closely with the LGBTIQ community in relation to attaining marriage equality. Terri has also served on parliamentary committees for employment, education and training, corporations and financial services, social policy, and parliamentary procedure. In 2014, as a new backbencher, she led Labor’s cost of living committee.

Nathan Smyth

Incoming Deputy Secretary Department of Jobs and Small Business

Nathan Smyth was previously First Assistant Secretary, Western Sydney Unit in the Department of Infrastructure, Regional Development with oversight for the planning, construction and financing of the second Sydney airport. He has extensive experience as a senior executive and has worked at the Department of Finance, the Department of Health and the Department of Foreign Affairs and Trade

Janine Pitt

Group Manager - Activation & Work for the Dole Group Australian Government Department of Jobs and Small Business

Janine has held senior positions within the Employment, Education and Human Services portfolios with positons involving legislation and policy development, national procurement, national program management and delivery across a broad range of employment, training, skills and Indigenous-specific programs.

Janine was Minister-Counsellor (Employment) to the OECD in Paris and Australia’s representative to the International Labour Organisation. Prior to commencing in that role Janine was the NSW/ACT State Manager for the Commonwealth Department of Education, Employment and Workplace Relations. In this role she delivered programs and services from across the Education and Employment portfolio including employment, disability and remote employment services, early childhood education and care, Indigenous employment and economic development, youth, skills, labour market, industry and regional strategies.

Janine is currently the Group Manager of the Activation and Work for the Dole Group within the Commonwealth Department of Jobs and Small Business. She manages key program elements of the Government’s national employment services program, jobactive, along with job seeker activation, and participation.

AGENDA

9.00 - 9.30

REGISTRATION

9.30 - 10.00

Sally Sinclair welcomes The Hon Kelly O’Dwyer MP

10.00 - 10.30

Industry Update

10.30 - 11.00

Department of Jobs and Small Business - Janine Pitt

11.00 - 11.30

MORNING TEA

11.30 - 12.00

The Hon Sarah Henderson MP

12.00 - 12.15

Introducing Nathan Smyth

12.15 - 1.00

Industry Caucas

1.00 - 2.00

LUNCH

2.00 - 2.30

Ms Terri Butler MP

2.30 - 3.00

Summary of Day

3.00

CLOSE

EVENT PRICES

#1 DELEGATE

Complimentary
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch

#2 DELEGATE

Complimentary
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch

#3 DELEGATE

$ 195
00
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch

EVENT DETAILS

Thursday 1 November 2018
9.00am - 3.30pm
PARKROYAL Melbourne Airport, Arrival Dr, Melbourne Airport VIC 3045

Nov
23
Fri
NESA Masterclass Series 2 – Marketing @ PARKROYAL Melbourne Airport
Nov 23 @ 9:00 am – 3:00 pm

Friday 23 November 2018

NESA MASTERCLASS SERIES 2

THE BRAVE NEW WORLD OF MARKETING

Days
Hours
Minutes

Join Andrew Griffiths at our upcoming Masterclass

Andrew travels the world teaching organisations how to master their marketing in this brave new world, taking the complexity out of the equation and providing clear, simple advice that will create an approach to marketing that engages and converts.

Andrew is renowned for his lively hands on and robust forums, packed with practical gems.

Topics to be covered

#1. What the new world of marketing actually looks like
#2. The good, the bad and the ugly of marketing – and where most organisations go wrong
#3. Tropic cascade – and how it applies to your business
#4. How well do you really know your customers?
#5. It’s time for some meaningful communication (messages, platforms, storytelling)
#6. Meaningful connection – exactly what is engagement?
#7. The importance of cross industry innovation and communication
#8. How is your corporate karma?
#9. If you’re not growing you’re dying
#10. Bringing it all together

ANDREW GRIFFITHS

Our Presenter

Andrew Griffiths

Bestselling Author, Entrepreneur and Global Presenter

Who exactly is Andrew Griffiths?

Andrew is known for being a bestselling author and a global presenter. His overnight success is the end result of a lot of hard work, taking his fair share of risks, and learning his lessons to keep on going.

Andrew’s three important keys to success – resilience, belief and determination. Mastering these makes everything change.

Andrew’s obvious success at the recent NESA National Conference was his ability to address issues surrounding business management and marketing at a very practical level.

We received wonderful feedback about Andrew Griffiths from the National Conference in Brisbane –

“He was engaging, well delivered and very relevant.”

“It was about identifying what is unique about us”

“Great content and all very thought provoking”  “The opportunities to be able to talk with peers around best practise.”

Limited spots available!

The Masterclasses are limited in size to ensure your personal experience resonates with your own particular requirements.

EVENT DETAILS

Friday 23 November 2018
9.00am – 4.00pm
PARKROYAL Melbourne Airport, Arrival Dr, Tullamarine VIC 3045

EVENT PRICES

REGISTRATION

$ 895
00
NESA MEMBERS - PER PERSON
  • PRICE INCLUDES:
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch
Jun
12
Wed
Emotional Intelligence Self – Awareness @ Sydney NESA Office
Jun 12 @ 9:00 am – 4:30 pm
Emotional Intelligence Self – Awareness @ Sydney NESA Office

NESA Workshop

Emotional Intelligence Self – Awareness

Sydney NESA office

Wednesday 12 June 2019

9am to 4:30pm

DETAILS

DATE: Wednesday 12 June 2019

TIME: 9am tea & coffee for a 9:30am commencement. Finishes around 4:30pm

LOCATION: NESA's Sydney Office

Target Group

All staff 

Summary

If your emotional abilities aren’t up to scratch; if you lack self-awareness; if you are not able to manage your confronting emotions; if you lack empathy and have difficulty forging effective relationships, then no matter how smart you are, you are not going to get very far. During this one day workshop, participants will learn the attributes of an emotionally intelligent person. They will leave with knowledge on how to engender and maintain positive relationships, how to foster success and how to remove obstacles to achieving professional and business results. Emotional Intelligence Self – Awareness will help you and your team go to the next performance level.

In this workshop you will explore

  • Understanding Yourself: your strengths and your weaknesses
  • Self-perception: identifying your own self-image and perceptions of others, recognising blind spots
  • Communication Skills: understanding your communication style and the communication styles of others
  • Managing Emotions: understanding how thoughts and emotions drive your behaviour, and learning mindfulness techniques to diffuse negative emotions
  • Positive Thinking: gaining clarity on your consistent beliefs and how they impact you every day
  • Motivators: discovering the top 5 key motivators in your career
  • Developing Empathy: how to recognise people’s emotions and show empathy at work
  • Building Resilience: strategies to help you navigate through organisational change and restructuring
  • Continuous improvement: strategies to increase your self-awareness and advance your career

FACILITATOR

Leonie Lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

In 2017, she was nominated for the Australian Leadership Excellence Awards, out of 42 nominations, she achieved 6th place in the category of Owner/Entrepreneur Leader of the Year.

As a Trainer, she is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment.

COST

NESA Member

$ 330 1 - 3 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 275 4 - 9 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 220 10 plus registrants
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 390 per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

 All participants that complete the workshop will receive a Certificate of Completion

Jul
26
Fri
Motivating Resistant Clients @ Melbourne NESA Office
Jul 26 @ 9:00 am

NESA Workshop

Motivating Resistant Clients

NESA Melbourne office

Friday 26 July 2019

Tea & Coffee at 9am, for a 9:30am sharp commencement. Finishes around 4:30pm

Target Group

All staff 

Summary

Resistant clients require a different level of investment to get them motivated and change their mindsets. Specifically designed for the employment services sector, this workshop takes a close look at why clients may be resistant, reluctant or suspicious.

This one-day workshop provides employment consultants and practitioners with the skills to positively engage mandated clients and develop workable relationships. It will enable practitioners to confidently deliver effective services and achieve outstanding and sustainable results. Focusing on client accountability, the skills learnt will enable consultants to encourage clients to take personal responsibility whilst creating motivation. Instead of struggling when confronted by resistant clients, practitioners can adopt a more constructive method to achieving outcomes.

Motivational Interviewing (MI) is a communication method intended to move a person toward change, focusing on exploring and resolving ambivalence as a key to eliciting that change. MI facilitates and engages the client’s own personal motivations as a means to change their behaviour. The practitioner seeks to elicit “change talk” (participant-initiated discussion about the idea of changing), utilising the Stages of Change Model. A client’s readiness for change may be assessed and Motivational Interviewing can be provided to suit the client’s stage of change.

This workshop allows participants to:

  • Identify resistant clients
  • Understand the reasons for reluctance, including complex barriers
  • Learn the importance of deliberate and collaborative conversations about change using the Stages of Change model.
  • Learn Motivational Interviewing techniques for employment services
  • Learn effective ways to resolve discrepancy and ambivalence
  • Acquire skills in effective goal setting and change measurement
  • Learn skills to apply a solution-focused problem solving approach

FACILITATOR

Sharon Mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy

COST

NESA Member

$ 330 1 - 3 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 275 4 - 9 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 220 10 plus registrants
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 390 per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

You will learn new strategies and skills to motivate resistant clients, acquired and practiced in a role-play environment All participants will be emailed a Certificate of Attendance after completion. This workshop can be delivered in-house, where it will be contextualised to reflect your organisational procedures and systems.

Sep
19
Thu
Emotional Intelligence Self-Awareness – Melbourne @ Melbourne NESA office
Sep 19 @ 9:00 am

NESA one day workshop

Emotional Intelligence Self-Awareness

NESA Melbourne office

Thursday 19 September 2019

9am for tea & coffee for a 9:30am start. Usually finished by 4:30pm

Target Group

All staff

Summary

If your emotional abilities aren’t up to scratch; if you lack self-awareness; if you are not able to manage your confronting emotions; if you lack empathy and have difficulty forging effective relationships, then no matter how smart you are, you are not going to get very far. During this one day workshop, participants will learn the attributes of an emotionally intelligent leader. They will leave with knowledge on how to engender and maintain positive relationships, how to foster success and how to remove obstacles to achieving professional and business results. Emotional Intelligence Self-Awareness will help you and your team go to the next performance level.

THIS WORKSHOP WILL EXPLORE

  • Understanding Yourself: your strengths and your weaknesses
  • Self-perception: identifying your own self-image and perceptions of others, recognising blind spots
  • Communication Skills: understanding your communication style and the communication styles of others
  • Managing Emotions: understanding how thoughts and emotions drive your behaviour, and learning mindfulness techniques to diffuse negative emotions
  • Positive Thinking: gaining clarity on your consistent beliefs and how they impact you every day
  • Motivators: discovering the top 5 key motivators in your career
  • Developing Empathy: how to recognise people’s emotions and show empathy at work
  • Continuous improvement: strategies to increase your self-awareness and advance your career

FACILITATOR

Leonie Lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

In 2017, she was nominated for the Australian Leadership Excellence Awards, out of 42 nominations, she achieved 6th place in the category of Owner/Entrepreneur Leader of the Year.

As a Trainer, she is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment.

Leonie Lam

COST

NESA Member

$ 330 1 - 3 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 275 4 - 9 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 220 10 plus registrants
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 390 per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

All participants will be emailed a Certificate of Attendance after completion. This workshop can be delivered in-house, where it will be contextualised to reflect your organisational procedures and systems.

Sep
26
Thu
Emotional Intelligence Self – Awareness – Sydney @ NESA Office Sydney
Sep 26 @ 9:00 am

NESA one day workshop

Emotional Intelligence Self – Awareness

NESA Sydney office

Thursday 26 September 2019

9am for tea & coffee for a 9:30am start. Usually finished by 4:30pm

Target Group

All staff

Summary

If your emotional abilities aren’t up to scratch; if you lack self-awareness; if you are not able to manage your confronting emotions; if you lack empathy and have difficulty forging effective relationships, then no matter how smart you are, you are not going to get very far. During this one day workshop, participants will learn the attributes of an emotionally intelligent leader. They will leave with knowledge on how to engender and maintain positive relationships, how to foster success and how to remove obstacles to achieving professional and business results. Emotional Intelligence Self – Awareness will help you and your team go to the next performance level.

This workshop will explore

  • Understanding Yourself: your strengths and your weaknesses
  • Self-perception: identifying your own self-image and perceptions of others, recognising blind spots
  • Communication Skills: understanding your communication style and the communication styles of others
  • Managing Emotions: understanding how thoughts and emotions drive your behaviour, and learning mindfulness techniques to diffuse negative emotions
  • Positive Thinking: gaining clarity on your consistent beliefs and how they impact you every day
  • Motivators: discovering the top 5 key motivators in your career
  • Developing Empathy: how to recognise people’s emotions and show empathy at work
  • Continuous improvement: strategies to increase your self-awareness and advance your career

FACILITATOR

Leonie Lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

In 2017, she was nominated for the Australian Leadership Excellence Awards, out of 42 nominations, she achieved 6th place in the category of Owner/Entrepreneur Leader of the Year.

As a Trainer, she is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment.

Leonie Lam

COST

NESA Member

$ 330 1 - 3 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 275 4 - 9 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 220 10 plus registrants
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 390 per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

All participants will be emailed a Certificate of Attendance after completion. This workshop can be delivered in-house, where it will be contextualised to reflect your organisational procedures and systems.

Oct
2
Wed
The Working Communities Congress Indigenous Employment Forum @ Sydney
Oct 2 @ 9:00 am – Oct 3 @ 4:30 pm

The Working Communities
Congress Indigenous Employment Forum

2-3 October, 2019
National Centre of Indigenous Excellence, Sydney

THE FORUM

The National Employment Services Association (NESA) in partnership with the OECD Local Development Forum is proud to host The Working Communities Congress Indigenous Employment Forum bringing together experts from Australia, Canada, New Zealand and the OECD to consider policy and approaches to increasing employment rates among Indigenous people.

The Forum is an opportunity to gather insights into past and current policies aimed at increasing economic participation, to look at innovative practices happening both in Australia and internationally, and to discuss the future of public policy strategies related to Indigenous employment and participation.

The OECD Local Development Forum will release its report Indigenous Employment and Skills Strategies in Australia at the Forum.

NESA

NESA CDP Members' Meeting

THURSDAY 3 OCTOBER 2019

Immediately after the Forum, on the afternoon of Thu 3 Oct, NESA will be hosting a half-day NESA CDP Members’ Meeting at the same venue.

All NESA Member CDP providers, managers and operational staff are strongly encouraged to attend to exchange ideas and best practice specific to CDP.