1 NOVEMBER 2018
NESA LEADERSHIP FORUM
Industry Briefing - Employment Policy
What changes are coming for employment services?
WHO SHOULD ATTEND
NESA members only!
This forum is targeted to CEO’s and Senior Industry Executives in the employment services sector.
Topics to be covered...
Targeted jobseeker compliance framework
Online JSCI Trials – what progress has been made
Working with the political landscape – what we need to consider
Presenters
The Hon Kelly O'Dwyer MP
Minister for Jobs, Industrial Relations and Women
Kelly was appointed as the Minister for Jobs and Industrial Relations in the Morrison Government in August 2018 in addition to her role as Minister for Women, which she was appointed to in December 2017.
She is a member of Cabinet and Cabinet’s Expenditure Review Committee (ERC).
In April 2017, Kelly became the first female Cabinet Minister to give birth whilst in office. She was also the first woman to sit in Cabinet in a Treasury portfolio.
Kelly O’Dwyer was elected to represent the people in Higgins in December 2009.
Kelly has held a number of Ministerial positions including Minister for Revenue and Financial Services from July 2016 to August 2018, Minister Assisting the Prime Minister for the Public Service from December 2017 to August 2018, Minister for Small Business and Assistant Treasurer from September 2015 to July 2016 and Parliamentary Secretary to the Treasurer from December 2014 until being appointed to Cabinet in 2015.
The Hon Sarah Henderson, MP
Assistant Minister for Social Services, Housing and Disability Services
Ms Terri Butler MP
Shadow Minister for Young Australians and Youth Affairs and the Shadow Minister for Employment Services, Workforce Participation and Future of Work
Terri is the Shadow Minister for Young Australians and Youth Affairs, the Shadow Minister for Employment Services, Workforce Participation and Future of Work, and the Member for Griffith. She has served in the parliament since 2014, when she was elected in a by-election after former Prime Minister Kevin Rudd left parliament.
As an MP, Terri co-founded the Parliamentary Friends of Innovation and Enterprise, co-chaired parliamentary friends groups for Tourism, the AFLW, and Meals on Wheels. She has previously served as a Shadow Parliamentary Secretary and Shadow Assistant Minister in the fields of domestic violence, universities, and equality. In the latter capacity she worked closely with the LGBTIQ community in relation to attaining marriage equality. Terri has also served on parliamentary committees for employment, education and training, corporations and financial services, social policy, and parliamentary procedure. In 2014, as a new backbencher, she led Labor’s cost of living committee.
Nathan Smyth
Incoming Deputy Secretary Department of Jobs and Small Business
Janine Pitt
Group Manager - Activation & Work for the Dole Group Australian Government Department of Jobs and Small Business
Janine has held senior positions within the Employment, Education and Human Services portfolios with positons involving legislation and policy development, national procurement, national program management and delivery across a broad range of employment, training, skills and Indigenous-specific programs.
Janine was Minister-Counsellor (Employment) to the OECD in Paris and Australia’s representative to the International Labour Organisation. Prior to commencing in that role Janine was the NSW/ACT State Manager for the Commonwealth Department of Education, Employment and Workplace Relations. In this role she delivered programs and services from across the Education and Employment portfolio including employment, disability and remote employment services, early childhood education and care, Indigenous employment and economic development, youth, skills, labour market, industry and regional strategies.
Janine is currently the Group Manager of the Activation and Work for the Dole Group within the Commonwealth Department of Jobs and Small Business. She manages key program elements of the Government’s national employment services program, jobactive, along with job seeker activation, and participation.
AGENDA
9.00 - 9.30
REGISTRATION
9.30 - 10.00
Sally Sinclair welcomes The Hon Kelly O’Dwyer MP
10.00 - 10.30
Industry Update
10.30 - 11.00
Department of Jobs and Small Business - Janine Pitt
11.00 - 11.30
MORNING TEA
11.30 - 12.00
The Hon Sarah Henderson MP
12.00 - 12.15
Introducing Nathan Smyth
12.15 - 1.00
Industry Caucas
1.00 - 2.00
LUNCH
2.00 - 2.30
Ms Terri Butler MP
2.30 - 3.00
Summary of Day
3.00
CLOSE
EVENT PRICES
#1 DELEGATE
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Tea and coffee at registration
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Morning and afternoon tea
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Lunch
#2 DELEGATE
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Tea and coffee at registration
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Morning and afternoon tea
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Lunch
EVENT DETAILS
Thursday 1 November 2018
9.00am - 3.30pm
PARKROYAL Melbourne Airport, Arrival Dr, Melbourne Airport VIC 3045
Friday 23 November 2018
NESA MASTERCLASS SERIES 2
THE BRAVE NEW WORLD OF MARKETING
Join Andrew Griffiths at our upcoming Masterclass
Andrew travels the world teaching organisations how to master their marketing in this brave new world, taking the complexity out of the equation and providing clear, simple advice that will create an approach to marketing that engages and converts.
Andrew is renowned for his lively hands on and robust forums, packed with practical gems.
Topics to be covered
#1. What the new world of marketing actually looks like
#2. The good, the bad and the ugly of marketing – and where most organisations go wrong
#3. Tropic cascade – and how it applies to your business
#4. How well do you really know your customers?
#5. It’s time for some meaningful communication (messages, platforms, storytelling)
#6. Meaningful connection – exactly what is engagement?
#7. The importance of cross industry innovation and communication
#8. How is your corporate karma?
#9. If you’re not growing you’re dying
#10. Bringing it all together
Our Presenter
Andrew Griffiths
Bestselling Author, Entrepreneur and Global Presenter
Who exactly is Andrew Griffiths?
Andrew is known for being a bestselling author and a global presenter. His overnight success is the end result of a lot of hard work, taking his fair share of risks, and learning his lessons to keep on going.
Andrew’s three important keys to success – resilience, belief and determination. Mastering these makes everything change.
Andrew’s obvious success at the recent NESA National Conference was his ability to address issues surrounding business management and marketing at a very practical level.
We received wonderful feedback about Andrew Griffiths from the National Conference in Brisbane –
“He was engaging, well delivered and very relevant.”
“It was about identifying what is unique about us”
“Great content and all very thought provoking” “The opportunities to be able to talk with peers around best practise.”
Limited spots available!
EVENT DETAILS
Friday 23 November 2018
9.00am – 4.00pm
PARKROYAL Melbourne Airport, Arrival Dr, Tullamarine VIC 3045
EVENT PRICES
REGISTRATION
-
PRICE INCLUDES:
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Tea and coffee at registration
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Morning and afternoon tea
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Lunch
NESA Workshop
Emotional Intelligence Self – Awareness
Sydney NESA office
Wednesday 12 June 2019
9am to 4:30pm
DETAILS
DATE: Wednesday 12 June 2019
TIME: 9am tea & coffee for a 9:30am commencement. Finishes around 4:30pm
LOCATION: NESA's Sydney Office
Target Group
All staff
Summary
If your emotional abilities aren’t up to scratch; if you lack self-awareness; if you are not able to manage your confronting emotions; if you lack empathy and have difficulty forging effective relationships, then no matter how smart you are, you are not going to get very far. During this one day workshop, participants will learn the attributes of an emotionally intelligent person. They will leave with knowledge on how to engender and maintain positive relationships, how to foster success and how to remove obstacles to achieving professional and business results. Emotional Intelligence Self – Awareness will help you and your team go to the next performance level.
In this workshop you will explore
- Understanding Yourself: your strengths and your weaknesses
- Self-perception: identifying your own self-image and perceptions of others, recognising blind spots
- Communication Skills: understanding your communication style and the communication styles of others
- Managing Emotions: understanding how thoughts and emotions drive your behaviour, and learning mindfulness techniques to diffuse negative emotions
- Positive Thinking: gaining clarity on your consistent beliefs and how they impact you every day
- Motivators: discovering the top 5 key motivators in your career
- Developing Empathy: how to recognise people’s emotions and show empathy at work
- Building Resilience: strategies to help you navigate through organisational change and restructuring
- Continuous improvement: strategies to increase your self-awareness and advance your career
FACILITATOR
Leonie Lam
Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.
In 2017, she was nominated for the Australian Leadership Excellence Awards, out of 42 nominations, she achieved 6th place in the category of Owner/Entrepreneur Leader of the Year.
As a Trainer, she is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.
Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment.
COST
OTHER
All participants that complete the workshop will receive a Certificate of Completion
NESA Workshop
Motivating Resistant Clients
NESA Melbourne office
Friday 26 July 2019
Tea & Coffee at 9am, for a 9:30am sharp commencement. Finishes around 4:30pm
Target Group
All staff
Summary
Resistant clients require a different level of investment to get them motivated and change their mindsets. Specifically designed for the employment services sector, this workshop takes a close look at why clients may be resistant, reluctant or suspicious.
This one-day workshop provides employment consultants and practitioners with the skills to positively engage mandated clients and develop workable relationships. It will enable practitioners to confidently deliver effective services and achieve outstanding and sustainable results. Focusing on client accountability, the skills learnt will enable consultants to encourage clients to take personal responsibility whilst creating motivation. Instead of struggling when confronted by resistant clients, practitioners can adopt a more constructive method to achieving outcomes.
Motivational Interviewing (MI) is a communication method intended to move a person toward change, focusing on exploring and resolving ambivalence as a key to eliciting that change. MI facilitates and engages the client’s own personal motivations as a means to change their behaviour. The practitioner seeks to elicit “change talk” (participant-initiated discussion about the idea of changing), utilising the Stages of Change Model. A client’s readiness for change may be assessed and Motivational Interviewing can be provided to suit the client’s stage of change.
This workshop allows participants to:
- Identify resistant clients
- Understand the reasons for reluctance, including complex barriers
- Learn the importance of deliberate and collaborative conversations about change using the Stages of Change model.
- Learn Motivational Interviewing techniques for employment services
- Learn effective ways to resolve discrepancy and ambivalence
- Acquire skills in effective goal setting and change measurement
- Learn skills to apply a solution-focused problem solving approach
FACILITATOR
Sharon Mamo
Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy
COST
OTHER
You will learn new strategies and skills to motivate resistant clients, acquired and practiced in a role-play environment All participants will be emailed a Certificate of Attendance after completion. This workshop can be delivered in-house, where it will be contextualised to reflect your organisational procedures and systems.
NESA one day workshop
Emotional Intelligence Self-Awareness
NESA Melbourne office
Thursday 19 September 2019
9am for tea & coffee for a 9:30am start. Usually finished by 4:30pm
Target Group
All staff
Summary
If your emotional abilities aren’t up to scratch; if you lack self-awareness; if you are not able to manage your confronting emotions; if you lack empathy and have difficulty forging effective relationships, then no matter how smart you are, you are not going to get very far. During this one day workshop, participants will learn the attributes of an emotionally intelligent leader. They will leave with knowledge on how to engender and maintain positive relationships, how to foster success and how to remove obstacles to achieving professional and business results. Emotional Intelligence Self-Awareness will help you and your team go to the next performance level.
THIS WORKSHOP WILL EXPLORE
- Understanding Yourself: your strengths and your weaknesses
- Self-perception: identifying your own self-image and perceptions of others, recognising blind spots
- Communication Skills: understanding your communication style and the communication styles of others
- Managing Emotions: understanding how thoughts and emotions drive your behaviour, and learning mindfulness techniques to diffuse negative emotions
- Positive Thinking: gaining clarity on your consistent beliefs and how they impact you every day
- Motivators: discovering the top 5 key motivators in your career
- Developing Empathy: how to recognise people’s emotions and show empathy at work
- Continuous improvement: strategies to increase your self-awareness and advance your career
FACILITATOR
Leonie Lam
Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.
In 2017, she was nominated for the Australian Leadership Excellence Awards, out of 42 nominations, she achieved 6th place in the category of Owner/Entrepreneur Leader of the Year.
As a Trainer, she is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.
Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment.
COST
OTHER
All participants will be emailed a Certificate of Attendance after completion. This workshop can be delivered in-house, where it will be contextualised to reflect your organisational procedures and systems.
NESA one day workshop
Emotional Intelligence Self – Awareness
NESA Sydney office
Thursday 26 September 2019
9am for tea & coffee for a 9:30am start. Usually finished by 4:30pm
Target Group
All staff
Summary
If your emotional abilities aren’t up to scratch; if you lack self-awareness; if you are not able to manage your confronting emotions; if you lack empathy and have difficulty forging effective relationships, then no matter how smart you are, you are not going to get very far. During this one day workshop, participants will learn the attributes of an emotionally intelligent leader. They will leave with knowledge on how to engender and maintain positive relationships, how to foster success and how to remove obstacles to achieving professional and business results. Emotional Intelligence Self – Awareness will help you and your team go to the next performance level.
This workshop will explore
- Understanding Yourself: your strengths and your weaknesses
- Self-perception: identifying your own self-image and perceptions of others, recognising blind spots
- Communication Skills: understanding your communication style and the communication styles of others
- Managing Emotions: understanding how thoughts and emotions drive your behaviour, and learning mindfulness techniques to diffuse negative emotions
- Positive Thinking: gaining clarity on your consistent beliefs and how they impact you every day
- Motivators: discovering the top 5 key motivators in your career
- Developing Empathy: how to recognise people’s emotions and show empathy at work
- Continuous improvement: strategies to increase your self-awareness and advance your career
FACILITATOR
Leonie Lam
Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.
In 2017, she was nominated for the Australian Leadership Excellence Awards, out of 42 nominations, she achieved 6th place in the category of Owner/Entrepreneur Leader of the Year.
As a Trainer, she is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.
Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment.
COST
OTHER
All participants will be emailed a Certificate of Attendance after completion. This workshop can be delivered in-house, where it will be contextualised to reflect your organisational procedures and systems.
The Working Communities
Congress
Indigenous Employment Forum
2-3 October, 2019
National Centre of Indigenous Excellence, Sydney
THE FORUM
The National Employment Services Association (NESA) in partnership with the OECD Local Development Forum is proud to host The Working Communities Congress Indigenous Employment Forum bringing together experts from Australia, Canada, New Zealand and the OECD to consider policy and approaches to increasing employment rates among Indigenous people.
The Forum is an opportunity to gather insights into past and current policies aimed at increasing economic participation, to look at innovative practices happening both in Australia and internationally, and to discuss the future of public policy strategies related to Indigenous employment and participation.
The OECD Local Development Forum will release its report Indigenous Employment and Skills Strategies in Australia at the Forum.
NESA CDP Members' Meeting
THURSDAY 3 OCTOBER 2019
Immediately after the Forum, on the afternoon of Thu 3 Oct, NESA will be hosting a half-day NESA CDP Members’ Meeting at the same venue.
All NESA Member CDP providers, managers and operational staff are strongly encouraged to attend to exchange ideas and best practice specific to CDP.
EVENT DETAILS
Pre-Conference Masterclass – Digital transformation – global trends in hybrid employment service delivery
Event Date: Monday 7 June 2021
Event Time: 3.30pm – 5.00pm AEST
Venue: QT Canberra
Hybrid Event
This Masterclass was the first session to be held as part of NESA’s Online International Innovation Tour 2021. As we were not able to travel internationally, NESA brought together the International experts to share their knowledge and experiences to the Australian employment services sector.
Registration
NESA MEMBER REGISTRATION
NON- MEMBER REGISTRATION
EVENT FORMAT
Sally Sinclair, CEO NESA will be facilitating the online session in-person at the QT Canberra. A panel of International experts will be presenting and participating online live.
You can register to attend in-person or virtually.
EVENT DESCRIPTION
”Digital transformation – global trends in hybrid employment service delivery”.
Employment services all over the world are firefighting the immediate labour market impact of COVID-19 and bracing for a future world of work with the after-effects of lockdowns, but also with the potential of digitization and growth. Digital tools are a great help in making employment accessible and skills more visible, if you know how to use them and when to better stick with face-to-face services. This masterclass offers an overview of what successful employment services from different parts of the world are currently using or planning to develop in hybrid services to their clients.
The public employment service of Estonia, one of the forerunners in e-governance, will share experience in what works and what does not in digital transformation of their public service. Further, the expert company for skills matching technology WCC Group will present state-of-the-art solutions for digital and hybrid employment services and how their clients, leading public employment services, are applying them.
The salon will leave room for discussion with participants and provide contacts to speakers for follow-ups.
AGENDA
Monday, 7 June 2021
Introduction: Megatrends in digitization of employment services
- Current challenges in becoming more digital or hybrid when delivering employment services
- Developing assets of automation and client-centered technology
Mr. Miguel Peromingo, global consultant for employment services
The Estonian experience – How the public employment service of Estonia mixes automation and in-person employment services successfully
- Profiling with human-machine interaction
- Machine supported decision-making of job-advisors
Ms. Mari Väli, Digital advisor development department, PES Estonia
The next generation of skills matching – Cases and learnings in the use of intelligent employment service technology
- Targeted matching
- Journeys of employment service providers when using digital tools
Mr. Rintse van der Werf, Senior solution architect, WCC Group
Question and answer
PRESENTERS
Mr. Rindse Van der Werf, WCC Group
NESA National Conference 2021
Thank you!
Thank you to our delegates who actively engaged with presenters and colleagues in lively discussion, our thought provoking plenary speakers, our workshop facilitators and presenters for sharing their experience, knowledge and expertise and our dedicated sponsors and exhibitors.
EVOLUTION AND REVOLUTION
Heraclitus of Ephesus said ‘the only constant in life is change’.
Our lives have changed so much in the last year.
They’ll continue to change in 2022, with the most significant change to employment services in over 20 years.
We will be ready.
VIRTUAL PORTAL
NOW CLOSED!
For specific conference session recordings and slides please email events@nesa.com.au
PROGRAMME SNAPSHOT
MONDAY 7 JUNE
3.30 - 5.00 PRE-CONFERENCE
6.30 - 8.30 WELCOME RECEPTION
TUESDAY 8 JUNE
8.30 - 9.00 REGISTRATIONS OPEN
9.00 - 5.30 CONFERENCE PROGRAMME DAY 1
7.30 NESA GALA AWARDS DINNER
WEDNESDAY 9 JUNE
9.00 - 2.30 CONFERENCE PROGRAMME DAY 2
The Workshop Streams
OUR TODAY
- jobactive
- Indigenous programs in remote and non-remote Australia
- Future Disability Employment Services – What does good look like?
- Right Fit For Risk
- Working with Challenging Behaviours
OUR TOMORROW
- Indigenous Employment in Practice
- New Employment Services Trial and the OES – the DESE and Provider Experience
- ESS Web for 2022 and Beyond
- National Disability Employment Strategy
- Employment Services in the Digital Age – What is the Research Telling Us?
OUR CHANGING WORLD
- Skilling for the Future
- Leading change to NESM and beyond
- Employer Engagement
- Facilitation and Engagement with Employers
- Untapped potential – supporting Australia’s CALD Workforce into employment?
OUR PEOPLE
- Employment Services Workforce
- The Workforce of the Future – Engaging and Preparing Young people for work
- Is behavioural science dead? What we’ve learned from the pandemic and the future of employment services
- What does the evidence say is the best solution for job seekers whom are the hardest to help with mental health conditions? How do we help these job seekers to return to work as quick as possible?
- What can we learn from sport and exercise to improve mental health, performance and employability?
Event Details
Venue
QT CANBERRA
1 London Cct, Canberra ACT 2601
Welcome Reception
Monday 7 June
6.30pm - 8.30pm AEST
Pre-Conference Masterclass
Monday 7 June
3.30pm - 5.00pm AEST
MORE INFO
Conference
Tuesday 8 June,
9.00am – 5.30pm AEST
Wednesday 9 June,
9.00am – 3.00pm AEST
Awards for Excellence
Gala Dinner
Tuesday 8 June,
7.00pm AEST Pre-function drinks
7.30pm AEST Gala Dinner
AWARDS INFO
Event details are subject to change.
CONFERENCE Registration
Our Conference will be presented in a hybrid format,
which means that you can choose to attend in-person or virtually.
In-Person Registration
In-Person Registrations include:
- Access to the full in-person conference experience of presentations
- Access to conference exhibitors (both in-person and virtual exhibitors), promoting the latest updates in the industry
- Catering for the days registered
- The opportunity to network with your industry colleagues both in-person and virtually
- Ticket to the Welcome Reception (cocktail function) (Note: not included for 1-day registrations)
- Access to all session recordings post-conference for a limited time
Tickets to attend the Gala Awards for Excellence Dinner are an additional purchase and cost $175 (inc. GST).
All prices are quoted in Australian dollars (inclusive of GST).
In-Person Registration Prices:
NESA MEMBER
Group Rate (1 - 4 people) | 2 Day Registration-
Group Rate (1 - 4 people)
-
2 Day Registration
-
In-person
-
NESA MEMBER
Group Rate (5 - 9 people) | 2 Day Registration-
Group Rate (5 - 9 people)
-
2 Day Registration
-
In-Person
-
NESA MEMBER
Group Rate (10+ people) | 2 Day Registration-
Group Rate (10+ people)
-
2 Day Registration
-
In-Person
-
NON MEMBER
2 Day Registration-
2 Day Registration
-
In-Person
-
-
NESA MEMBER
Day Registration | IN-PERSONNON MEMBER
Day Registration | IN-PERSONAWARDS DINNER
FULL Registration | IN-PERSONOnline Registrations Have Now Closed.
For Late Registrations or Dinner Tickets, please email US
Virtual Registration
Virtual Registrations include:
- Access to all sessions presented live virtually
- Ability to ask real-time questions of presenters available during live sessions
- Watch the Gala Awards for Excellence Presentation virtually
- The opportunity to network with your industry colleagues virtually
- Access the Virtual Exhibition area
- Access to all session recordings post-conference for a limited time
Note: All sessions will be recorded and made available for both in-person and virtual registrants to view on the virtual event platform, subject to the consent of the session presenter.
All prices are quoted in Australian dollars (inclusive of GST).
VIRTUAL Registration Prices:
NESA MEMBER
Group Rate (1 - 4 people) | 2 Day Registration-
Group Rate (1 - 4 people)
-
2 Day Registration
-
Virtual
-
NESA MEMBER
Group Rate (5 - 9 people) | 2 Day Registration-
Group Rate (5 - 9 people)
-
2 Day Registration
-
Virtual
-
NESA MEMBER
Group Rate (10+ people) | 2 Day Registration-
Group Rate (10+ people)
-
2 Day Registration
-
Virtual
-
NON MEMBER
2 Day Registration-
2 Day Registration
-
Virtual
-
-
NESA MEMBER
Day Registration | VIRTUALNON MEMBER
Day Registration | VIRTUALOnline Registrations Have Now Closed.
For Late Registrations or Dinner Tickets, please email US
Payment:
Online Credit Card
VISA and Mastercard accepted
Please note that credit card payments incur a 1.85% fee for Mastercard and 2% fee for VISA which is charged on your Tax Invoice.
Request an Invoice
A tax invoice will be sent via e-mail to the contact person nominated in your registration.
All prices are quoted in Australian dollars (inclusive of GST).
Please Note:
- Read Event Cancellation Terms & Conditions
- There are separate registration portals for in-person and virtual registrations, and for Members and Non-Members. If your organisation would like to register staff to attend event in-person, and staff to attend the event virtually, then separate registrations are required.
- Group discounts only apply to the total number of registrations per registration type (i.e.: in-person or virtual). Group discounts do not apply to the total number of registrations.
- Group registrations must be processed in the one registration for the relevant group discounts to apply. Please have contact details for all your registrants ready before commencing your online registration.
- You will require a user account to begin the online registration process. If you registered for a user account for the 2019 NESA National Conference, you can use the same log in details or you can reset your password.
- If you are not sure if your organisation is a NESA member, please contact events@nesa.com.au with your request.
- If you have any questions regarding your online registration, please contact the NESA team via events@nesa.com.au.
Event ACCOMMODATION
QT CANBERRA (Event Venue)
Note: QT Canberra is now fully booked.
NOVOTEL CANBERRA - SPECIAL RATES
Special rates are also available for the Novotel Canberra and a special link to book is provided to conference registrants after completing the online registration.
You can also contact NESA via events@nesa.com.au or call 03 9624 2300 to request the details on how to access the special rates.
ALTERNATIVE ACCOMODATION OPTIONS
Walking distance of QT:
5-star
4-star
- Nesuto
- Crown Plaza
- Quest Apartments
- Ovolo Nishi
- Peppers
- A by Adina
- Breakfree Capital
- Canberra Wide Apartments
- Accommodate Canberra
3-star
2021 PRE-CONFERENCE MASTERCLASS
Digital transformation salon - global trends in hybrid employment service delivery
Monday 7 JUNE 2021 | QT CANBERRA
3.30pm – 5.00pm AEST
HYBRID EVENT – Register to attend in-person or virtually.
Employment services all over the world are firefighting the immediate labour market impact of Covid-19 and bracing for a future world of work with the after-effects of lockdowns, but also with the potential of digitization and growth. Digital tools are a great help in making employment accessible and skills more visible, if you know how to use them and when to better stick with face-to-face services. This salon offers an overview of what successful employment services from different parts of the world are currently using or planning to develop in hybrid services to their clients.
Member rate = $330PP (GST Inclusive)
Non-Member rate = $396PP (GST Inclusive)
THANK YOU TO OUR AWARD SPONSORS
CLICK THE LOGO TO VIEW COMPANY PROFILES
Sponsorship Opportunities
A Conference is a complicated affair with lots of moving parts. Sponsorship opportunities exist throughout the event, from the Coffee Cart and a Recharge Station up to sponsoring the Gala Awards Dinner or a Plenary Speaker. Click below for more information.
2021 NESA Awards for Excellence
thank you to all the nominees and congratulations to all our awards WINNERS AND finalists!
AWARD winners 2021
Achiever of the Year
Supported by NESA
Category Description:
This Award recognises This Award recognises a former job seeker who has overcome extraordinary disadvantage to achieve employment.
WINNER: jascinta jones - nominated by atwork australia
EMPLOYMENT CONSULTANT OF THE YEAR
SUPPORTED by Aware Super
Category Description:
This Award recognises employment services professionals who demonstrate excellence in helping disadvantaged Australians to achieve employment inclusion.
WINNER: emily markham - nominated by matchworks
CHAMPION EMPLOYER OF THE YEAR
Supported by JOBSBANK
Category Description:
This Award recognises employers who demonstrate excellence in employment inclusion of disadvantaged job seekers.
winner: angie's domestic duties - nominated by help employment & training
Innovation in Disability Employment
Supported by JOBACCESS
Category Description:
This Award recognises employment service providers, employment organisations and/or employers using innovative service strategies or initiatives that contribute to the employment inclusion of people with a disability.
WINNER: gradwise team - nominated by wise employment
Importance of the Awards
Since their implementation in 2004, the NESA Awards for Excellence have highlighted the commitment the employment services sector has made to improve individuals’, families’ and our communities’ economic and social well-being through employment inclusion. The Awards are an opportunity to showcase employment services providers’ service delivery strategies and innovation excellence, and the very real impacts that result from their efforts.
The NESA Awards for Excellence:
- Foster high standards and provide a benchmark for excellence within the employment services sector
- Recognise employers who demonstrate excellence in the recruitment and retention of disadvantaged job seekers in partnership with employment services providers
- Encourage employers to adopt and support employment services programs
- Honour job seekers who have overcome disadvantage to obtain and sustain employment
- Provide role models for other job seekers
- Recognise employment services professionals who demonstrate excellence in the conduct of their role
- Promote professional development within the employment services sector
- Enlighten the wider community about the adversity and disadvantage that are experienced by unemployed people and the effort required to overcome barriers to achieve employment
- Reinforce the value of the sector, fostering job seeker, employer and public confidence
Award Finalist Benefits
- The right to use NESA’s Awards Seal on collateral for two years
- Promotion in national, state and local media
- A high quality, framed certificate for all finalists
- Greater recognition within the sector and with key external stakeholders
- Invitation to the VIP-only Champion’s Reception held immediately prior to the Gala Awards Dinner
- One ticket to attend the Gala Awards Dinner for each finalist or finalist representative
- The finalists for Employment Consultant, Achiever of the Year and Innovation in Disability Employment are provided with travel** and one night’s accommodation to attend the NESA Awards for Excellence Ceremony.
In addition to Finalist Benefits, Winners of each Award Category Receive:
- A prestigious Award Trophy
- An Awards Seal and guidelines for use to promote the win
- Promotion on NESA’s website and inclusion in the Annual Report
- Additional PR campaigns
The Employment Consultant who nominated the Achiever of the Year is also provided travel and one night’s accommodation to accompany their nominee to the NESA Awards for Excellence.
All required airfares are return economy from the finalist’s closest major, regional or metropolitan airport.
Transport to and from the airport and event venue are at the nominee’s expense.
Champion Employer of the Year finalists do not receive travel or accommodation to attend the NESA Awards for Excellence
The Awards Winners will be
announced at the NESA
Awards for Excellence Gala Dinner
Tuesday 8 June 2021
QT CANBERRA
Entry Rules and Guidelines
Overarching Eligibility
- All Awards relate to activities undertaken during the qualifying period 1 July 2019 – 31 March 2021
- All Awards are open to current NESA members and the job seekers and employers assisted by them
- All Awards are open to employment service providers delivering any Australian Federal Government contracted employment service or program
- Nominees must also meet the specific eligibility requirements for the Award category in which they are nominated
- All submissions and supporting information are treated as confidential
- Assessment of nominations is managed according to the NESA Awards for Excellence Judging Process
- Multiple nominations are permitted and encouraged with a separate submission required for each nomination
- Where a team is eligible to be nominated in an Award category, “team” is defined as:
o At least 2 people working together to achieve specified outcomes
o An entire branch or office
o A geographically based group i.e. regional or employment area
o A work group with an ongoing role in the organisation, or a time-limited group formed to achieve a specified purpose or outcomes e.g. project team
By submitting a nomination to the NESA Awards for Excellence, you:
- Give permission to NESA and its Awards Convenors to describe your achievements at the Gala Awards Dinner and to promote your achievements to the media
- Understand that your identity and that of the submitting organisation will be disclosed during the Awards process
- Are granting NESA permission to reproduce supplied photographs (except where otherwise requested), the organisation’s logo and non-pecuniary information from your submission
- Understand that your contact details may be shared with official members of the media pursuing legitimate stories regarding award nomination
- Agree to abide by the judging panel decisions and accept that there will be no appeals
- Agree to attend the Awards presentation in person or virtually subject to COVID-19 travel restrictions or personal circumstances.
Note: NESA or its Awards Convenors will contact finalists for the Achiever of the Year category or their representatives to review the nomination and agree on the information that is permitted to be shared with the media or used in NESA communications.
NESA retains the right to:
- Contact finalists prior to the Awards presentation if deemed necessary
- Withdraw the granting of a particular honour if the award entrant or nominated representative is not present to accept that award in person or virtually
- Withdraw from judging any submissions received through a nominating organisation that goes into administration, voluntary receivership, liquidation or is declared bankrupt after the awards closing date.
Nominations must include:
- An answer to each criterion
- Uploaded files where they have been requested
- A quality head and shoulders photograph or image of the nominee for individual nominees, or a quality group photograph or image for team nominees if applicable
All Awards are open to NESA members
who are delivering any Australian Federal Government contracted
employment service or program
HOW TO SUBMIT
Award nominations are submitted online; via separate online portals for each Award Category, accessed via the SUBMIT NOW buttons above.
Before you start the online submission process, please ensure that:
- You have reviewed and meet the Overarching Award Eligibility Criteria, as well as the eligibility requirements for the award category which you are nominating
- You have read the Criteria for the award category which you are nominating
- You have read the Entry Rules and Guidelines
Instructions and tips for how to submit:
The online submission form must be completed in one pass; you cannot save a partial response and return to it later.
Please have the following information prepared, before starting your online submission.
- Photo of the entrant (where required)
- Contact details of the primary person responsible for the submission
- Criteria responses, including any documents for upload.
- In your criteria responses, please refer to your organisation using exactly the same name that is entered in the “Nominating Organisation” field in the nomination form. Do not use abbreviations, alternative trading names or shortened forms.
- For any criteria with a word limit provided, please have your responses prepared in a separate electronic text document that you can then copy and paste into each individual text box in the online submission form. Your response/s will not be accepted if you exceed the word limit. Your word count is displayed for each response.
- Supporting material – You may provide up to five A4 pages of evidence to support the claims made in the nomination. Please combine all supporting material into a single document (.pdf or MSOffice files). Cross-referencing supporting material in the criteria response is essential. Supporting information may include, but is not limited to, photos, data, graphs, and copies of commendations or other letters of recognition.
- Any documents to be uploaded must not exceed 10MB per file.
Upon completion of your submission, an e-mail will automatically be sent to the primary person (nominated in your submission) to confirm successful receipt of your nomination. The confirmation e-mail will include a copy of your submission, including file attachments for your own records.
(If you do not receive the confirmation e-mail immediately, please check your e-mail Junk folder or SPAM filtering systems prior to contacting NESA on 03 9624 2300.)
IMPORTANT DATES
Applications open: Tue 27 April 2021
NOMINATIONS NOW CLOSED:
Achiever of the Year / Champion Employer of the Year / Employment Consultant of the Year/Innovation in Disability Employment
Judging: 17 – 24 May 2021
Finalists announced: 26-27 May 2021
Winners announced (at the Gala Awards Dinner): Tue 8 June 2021
By placing an entry in the Awards, the submitting site / organisation is confirming their commitment for a nominating Employment Consultant to attend the Awards for Excellence in-person (or virtually upon special request) on Tuesday 8 June at the QT Hotel in Canberra.
HAVE YOU CONSIDERED...
Your organisation may be eligible for more than one award?
AWARDS JUDGING
The NESA Awards for Excellence judging process is rigorous, transparent, and taken very seriously by the Independent Judging Panel. Judges invited to participate in the Awards are people who have notable expertise in relevant areas such as recruitment, business, health, community services and social inclusion. Revision of the Award assessment process occurs annually to ensure we uphold the highest standards of integrity.
Every nomination is subject to a comprehensive and rigorous assessment process using a standardised scoring and weighting system with auditing, variance and due diligence checks to ensure consistency with the Award criteria. NESA announces a maximum of three finalists for each award category. The judging panel will exclude nominations that do not achieve an acceptable benchmark score from the determination of finalists. At their discretion, the judging panel may identify nominations worthy of additional commendation, recognition or Award. A panel of at least two judges, including an Award Convenor, undertakes assessment of each Award category. Each judge independently assesses each nomination in the category, scoring each criterion and providing written comments including feedback on how to strengthen the nomination.
After assessment of all nominations for the category are complete, the Award Convenors conduct an audit, crosschecking all scores given by the category judging panel to identify instances where scoring is discordant. Where this occurs, Award Convenors review the nomination before contacting the judge(s) to discuss the rationale for their score. As appropriate, the Award Convenor may convene a deliberation conference to discuss the nomination(s) or criteria for which scoring has been discordant and/or request a re-assessment by one or more judges.
Following finalisation of the assessment process, the top three nominations are announced as Award category finalists. Announcement of Award winners of each category occurs at the Gala Awards Dinner held in conjunction with the NESA National Conference.
NESA staff support the judging process but do not participate in the assessment of or review nominations. Management of nominations occurs with strict confidentiality processes in place.
INTRODUCING THE JUDGING PANEL
Sean Armistead
Sean Armistead is an Indigenous executive with experience in strategy and innovation across corporate, government and Indigenous community sectors.
He has worked with many of Australia’s top brands; Department of Foreign Affairs & Trade, CareerTrackers, Hewlett Packard (Asia Pacific), KPMG and Crown Resorts.
At a community level:
Chair of Ganbina – Agents of Change, a school to work transition program for Indigenous youth
Board Member of Kinaway Aboriginal Chamber of Commerce
Board Member of Killara Foundation
Council Member of University of Melbourne Alumni Council
Cofounder and former Board member of CareerTrackers Indigenous Internship Program. Former Board of Worawa Aboriginal College, Tarwirri Indigenous Lawyers Association.
Sean is currently Executive Director at Indigenous Business Australia.
Michelle Crawford
Michelle Crawford has extensive experience in senior executive roles in the private and the not-for-profit sector. She is currently CEO of Concern Australia, an organisation with a rich legacy of working with vulnerable young people and children in the areas of education; housing and homelessness; and youth justice (www.conceraustralia.org.au)
Michelle’s wealth of operational knowledge and governance experience, has enabled her to grow and develop Concern Australia into a strong, sustainable and innovative organisation. Her expertise and knowledge is grounded in management policy and practice roles spanning several specialised areas including employment, recruitment, education, training, microfinance and financial inclusion.
She is well networked and known for her commitment to working in partnership with others. Her experience includes facilitating and overseeing complex partnerships with corporates, governments, donors and community organisations domestically and internationally.
Michelle is passionate about practical and innovative responses that are developed and delivered by community, for community. She has a strong commitment to addressing injustice and inequality and a a passion for enriching the lives of others.
Michelle is currently participating in the Williamson Community Leadership Program run by Leadership Victoria, has a Masters in Social Science, Graduate Diploma in Adult Education, and a Bachelor of Business. She is a Member of the Australian Institute of Company Directors, and currently serves as a Director on the Boards of First Nations Foundation and Union Housing. Michelle is also an alumni of the Cranlana Program and a dedicated Rotarian.
Dr. Peter Laver, AM
This has included for organisations such as the Australian Academy of Technological Sciences and Engineering, National Board of Employment Education and Training, Victorian Learning and Employment Skills Commission, Community Advisory Council for the Community Support Fund, and the Prime Minister’s Science Prizes. In addition, he provides voluntary expertise to many not-for-profit organisations.
Adrian Panozzo
Adrian is the Director of Better Life Group, a social impact and strategy company dedicated to developing organisational change, shared value and social enterprise business solutions to social issues. He has also been highly influential in guiding organisations through positive transformation by integrating people, community, social and business goals into their vision.
<br><br>
Adrian was the CEO of Reclink Australia. Under his guidance, Reclink grew in membership of community organisations from 100 to more than 500. Some of his other achievements include a Churchill Fellowship, Stanford University’s Executive Program for Not for Profit Leaders, and two times finisher of the Marathon de Sable – a 260km seven-day race across the Sahara Desert.
Judges' Top Five Tips
Tip 1.
Take time to read and understand the criteria thoroughly – analyse the criteria to ensure you understand exactly what is required in your response. If you are unsure clarify the criteria with NESA.
Tip 2.
Make sure your response fully addresses the criteria. For instance, if a question asks you to provide a timeline then ensure you detail the response chronologically.
Tip 3.
Avoid writing expansive, sweeping claims or generic declarations. Such statements actually undermine the strength of a nomination, as typically, they contain very little substance and cannot be either proven or disputed.
Tip 4.
Be specific about your or the nominee’s achievements. Provide evidence to support your claims against the criteria and wherever possible use more than one statistic to prove the point. There are many forms of evidence that you can use to support your claims; data, performance reports, letters of commendation, case studies or examples – choose the form that best relates to the criterion and if the criterion asks for specific evidence e.g. data or a case study, provide what is asked for. If you use the option to upload supporting material, ensure you cross-reference the evidence in the criteria responses and clearly title the uploaded attachment.
Tip 5.
If you are writing about yourself, then be yourself. Judges want to get to know you from the pages of your nomination. They want to gain insight into the type of person you are e.g. your values and passion for what you do. If you are writing about someone else be sure to capture the real person in the nomination. We recommend that completion of nominations occur in partnership with nominees to ensure as much information about them as possible is captured in your submission.
HAVE YOU CONSIDERED...
Your organisation may be eligible for more than one award?
FREQUENTLY ASKED QUESTIONS
Are the Awards open to all employment programs?
The NESA Awards are to honour the work of the entire employment services sector and open to all NESA Member providers delivering any Australian Government contracted employment service or program.
This includes providers delivering major employment service programs:
jobactive (including complementary programs such as Career Transition Assistance; Transition to Work; Youth Jobs PaTH; ParentsNext; NEIS; Time to Work, Disability Employment Services (DES) and the Community Development Program (CDP).
The Awards cover all employment programs however please check each award category description and specific eligibility criteria.
Can I enter multiple candidates for one award?
Yes. NESA member organisations are encouraged to enter more than one nomination within a category.
Can I enter one candidate in more than one award?
Yes. NESA member organisations are encouraged to enter nominees across all categories for which they are eligible however, a unique submission is required for each award.
Can I re-enter a candidate from previous years?
Yes, provided the candidate met the eligibility criteria.
Can we submit a few days late?
No. In the interest of fairness to all participants, no late entries will be accepted.
Who can I ask questions about the Awards?
NESA staff do not participate in the assessment of nominations and are available to answer general questions about the Awards, Award Categories, Criteria and lodgement of your nomination. In the interest of fairness and transparency questions lodged with NESA will be shared via the FAQ to ensure all potential nominees have access to the information.
The former job seeker that I would like to nominate for the Achiever of the Year award will only have completed their 13 week outcome by the closing date of the nominations. Are they still eligible for nomination?
Yes they are still eligible for nomination, however their nomination may not be scored highly in comparison to other nominated job seekers who have completed their full 26 week employment outcome.
Can videos be submitted as part of my nomination?
No, video files or online links to videos will not be accepted as part of nomination criteria or as supporting material.
Changes to Criterion 3 for the Champion Employer of the Year Award
Please note that the time periods requested in this Criterion have been updated.
CONTACT US
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