NESA Webinar
case notes - the good, the bad and the very good
Thursday 28 November 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline Staff
SUMMARY
Join Rebecca Herbertson as she discusses the necessity of always keeping compliant and objective case notes. Hear about what notes must look like, what you can do and what you should never do. Leave this session with renewed confidence, new knowledge and practical tips that can be implemented straight away.
WHAT YOU CAN EXPECT
- Key components of case notes – what should all case notes have in common?
- Templates – useful or not? What to be aware of when following your organisations template, if provided.
- Being objective. Ensuring that case notes are factual.
- Details!! Relevant and demonstrate service provided to the client/candidate/job seeker
- If it isn’t noted in the system then it didn’t happen
Facilitator
cost
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
How to go from 0 to 100 in Motivation Every Day
Monday 2 December 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Staff
SUMMARY
Wouldn’t you love to wake up feeling motivated? Not having to use willpower to force yourself out of negativity so you can focus on the day ahead? This webinar reveals the top techniques you can use to take your motivation levels from 0 to 100 so you can be more productive, efficient and achieve your goals.
WHAT YOU CAN EXPECT
- The scientific method of happiness
- How stress and fear can be your friend
- The crystal-clear principle
- Visualisation and creativity for success
- Overcoming nerves
- How to beat anxiety
- Quick fix to a panic attack
- How thoughts are formulated and how to drive them for success
- Overcoming fear & rejection
- Preventing procrastination and indecisiveness
- Positively rewiring your brain through habits
- How failure fits into success
Facilitator
RAIMOND VOLPE
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA National Conference 2024
Employment: Powering Australia
4 – 6 December 2024 | Sofitel Brisbane Central
NESA’s Annual National Conference will once again be held at the Sofitel in sunny Brisbane. While we are still finalising the program, you can expect there will be a high calibre line up of Australian and international leaders to both inform and stimulate discussions surrounding the critical issues facing Australian employment services today. Stay tuned for further updates!
REGISTRATIONS NOW OPEN!
See you at #NESACONF24 !
NESA Awards for Excellence 2024 Sponsors
Achiever of the Year
Champion employer of the year
Employment consultant of the year
Employment engagement practitioner of the year
Event Details
VENUE
SOFITEL BRISBANE CENTRAL
249 Turbot St, Brisbane City QLD 4000
WELCOME RECEPTION
Wednesday 4th December
6.30pm
CONFERENCE
Thursday 5th to Friday 6th December
AWARDS GALA DINNER FOR EXCELLENCE
Thursday 5th December
7.00pm
Sponsorship and Exhibitor Opportunities
NESA’s annual National Conference is a premier event offering a range of local and international plenary speakers and workshops. The conference program focuses on developing excellence in employment services leadership and practices. The National Conference is attended by a diverse range of employment service, community sector, academics, policy makers and other government stakeholders.
As exhibition and sponsorship opportunities are limited expressions of interest will be reviewed and merit based selection criteria used to assess applicants. Note NESA Industry Partners, long term supporters and organisations aligned to NESA strategic objectives and the interests of the sector will have priority.
NESA Awards for Excellence 2024
Importance of the Awards
Since being implemented in 2004, the NESA Awards for Excellence have highlighted the impact of employment services in partnership with employers and participants to improving the economic and social well-being of individuals, families and communities through employment inclusion.
The NESA Awards for Excellence:
- Foster high standards and provide a benchmark for excellence within the employment services sector
- Recognise employers who demonstrate excellence in the recruitment and retention of disadvantaged participants in partnership with employment services providers
- Encourage employers to adopt and support employment services programs
- Honour participants who have overcome disadvantage to obtain and sustain employment
- Provide role models for other participants
- Recognise employment services professionals who demonstrate excellence in the conduct of their role
- Promote professional development within the employment services sector
- Enlighten the wider community about the adversity and disadvantage experienced by unemployed people and the effort required to overcome barriers to achieve employment
- Reinforce the value of the sector, fostering participant, employer and public confidence
Award Finalist Benefits
- The right to use NESA’s Awards Seal on collateral for two years
- Promotion in national, state and local media
- A high quality, framed certificate for all finalists
- Greater recognition within the sector and with key external stakeholders
- Invitation to the VIP-only Champion’s Reception held immediately prior to the Gala Awards Dinner
- One ticket to attend the Gala Awards Dinner for each finalist or finalist representative
- The finalists for Employment Consultant and Achiever of the Year are provided with travel** and one night’s accommodation to attend the NESA Awards for Excellence Ceremony.
In addition to Finalist Benefits, Winners of each Award Category Receive:
- A prestigious Award Trophy
- An Awards Seal and guidelines for use to promote the win
- Promotion on NESA’s website and inclusion in the Annual Report
- Additional PR campaigns
The Employment Consultant who nominated the Achiever of the Year is also provided travel and one night’s accommodation to accompany their nominee to the NESA Awards for Excellence.
All required airfares are return economy from the finalist’s closest major, regional or metropolitan airport.
Transport to and from the airport and event venue are at the nominee’s expense.
Award Winners will be Announced at the
NESA Awards for Excellence
Gala Dinner
Thursday 5th December 2024, Sofitel Brisbane Central
Don't Forget to Purchase your Gala Awards for Excellence Dinner Ticket
AWARD CATEGORIES
Achiever of the Year
SPONSORED BY Alffie
Category Description:
This Award recognises a former Participant who has overcome extraordinary disadvantage to achieve employment.
Category Eligibility:
Covers all applicable elements of the Overarching Award Eligibility Criteria below.
In addition, open to former Participants who:
- Received employment assistance from a provider of an employment program or service managed by the Australian Government: Department of Employment and Workplace Relations; Department of Social Services; or the National Indigenous Australians Agency and
- Achieved substantive employment resulting in achievement of a full employment outcome ** after 1 July 2023 and remains in sustained substantive employment on the date of the awards – 5th December 2024
“Substantive employment” is defined as employment in one or more concurrent jobs with sufficient hours and/or income to qualify for a full employment outcome.
“Full employment outcome” is in accordance with the requirements of the program/service in which the Participant was engaged at placement into employment.
** For clarity the Participants placement may have occurred prior to July 2023 but the outcome must have been achieved during the Awards qualifying period.
Please ensure selection criteria responses focus on the former Participant (rather than the organisation or Consultant assisting them). The former Participant must be aware of their nomination and consent to its submission in these awards. NESA recommends that completion of the submission occur in partnership with the nominated former Participant and they provide consent to share information.
CHAMPION EMPLOYER OF THE YEAR
SPONSORED BY READYTECH
Category Description:
This Award recognises employers who demonstrate excellence in employment inclusion of disadvantaged Participants.
Category Eligibility:
Covers all applicable elements of the Overarching Award Eligibility Criteria below.
In addition, open to employers:
- That were assisted to recruit staff and nominated by a provider of a program or service managed by the Department of Employment and Workplace Relations during the qualifying period: 1 July 2023 – 30 June 2024.
EMPLOYMENT CONSULTANT OF THE YEAR
Sponsored by Aware Super
Category Description:
Category Eligibility:
Covers all applicable elements of the Overarching Award Eligibility Criteria below.
In addition, open to individuals:
- who provided employment assistance to Participants and employers in the qualifying period: 1 July 2023 – 30 June 2024
EMPLOYER ENGAGEMENT PRACTITIONER OF THE YEAR
SPONSORED BY PROSPERT
Category Description:
This Award recognises professionals who demonstrate excellence in engaging employers to create sustainable employment opportunities, supporting disadvantaged Australians to achieve inclusion and success in the workforce.
Category Eligibility:
Covers all applicable elements of the Overarching Award Eligibility Criteria below:
In addition, open to individuals:
- Who provided employment engagement and assistance to create job opportunities during the qualifying period: 1 July 2023 – 30 June 2024
Entry Rules and Guidelines
General Eligibility
Applicable to all Award categories
- All Awards relate to activities undertaken during the qualifying period 2023 – 2024 financial year
- All Awards are open to current NESA members and the Participants and employers assisted by them
- Nominees must also meet the specific eligibility requirements for the Award category in which they are nominated
- All submissions and supporting information are treated as confidential
- Assessment of nominations is managed according to the NESA Awards for Excellence Judging Process
- Multiple nominations are permitted with a separate submission required for each nomination
By submitting a nomination to the NESA Awards for Excellence, you:
- Give permission to NESA and its Awards Convenors to describe your achievements at the Gala Awards Dinner and to promote your achievements to the media
- Understand that your identity and that of the submitting organisation will be disclosed during the Awards process
- Are granting NESA permission to reproduce supplied photographs (except where otherwise requested), the organisation’s logo and non-pecuniary information from your submission
- Understand that your contact details may be shared with official members of the media pursuing stories regarding the awards and award nominees
- Agree to abide by the judging panel decisions and accept that there will be no appeals
- Agree to attend the Awards presentation in person or virtually subject to travel restrictions (e.g. COVID-19, natural disaster) or significant personal circumstances.
Note: NESA or its Awards Convenors will contact finalists for the Achiever of the Year category or their representatives to review the nomination and agree on the information that is permitted to be shared with the media or used in NESA communications.
NESA retains the right to:
- Contact finalists prior to the Awards presentation as deemed necessary
- Withdraw the granting of a particular honour if the award entrant or nominated representative is not present to accept the award in person or virtually
- Withdraw from judging any submissions received through a nominating organisation that goes into administration, voluntary receivership, liquidation or is declared bankrupt after the awards closing date.
Nominations must include:
- An answer to each criterion
- Uploaded files where they have been requested
- A quality head and shoulders photograph or other suitable image of the nominee for individual nominees, or a quality group photograph or image for team nominees if applicable
HAVE YOU CONSIDERED...
Your organisation may be eligible for more than one award?
HOW TO SUBMIT
Award nominations are submitted online; via separate online portals for each Award Category, accessed via the APPLY NOW buttons above.
Before you start the online submission process, please ensure that:
- You have reviewed and meet the General Eligibility criteria (link above), as well as the Specific Eligibility requirements for the Award category which you are nominating
- You have read the Selection Criteria for the award category which you are nominating
- You have read the Entry Rules and Guidelines
Instructions and tips for how to submit:
The online submission form must be completed in one pass; you cannot save a partial response and return to it later.
Please have the following information prepared, before starting your online submission.
- Photo of the entrant (where required)
- Contact details of the primary person responsible for the submission
- Selection Criteria responses, including any documents for upload.
- In your selection criteria responses, please refer to your organisation using exactly the same name that is entered in the “Nominating Organisation” field in the nomination form. Do not use abbreviations, alternative trading names or shortened forms.
- For any criteria with a word limit provided, please have your responses prepared in a separate electronic text document that you can then copy and paste into each individual text box in the online submission form. Your response/s will not be accepted if you exceed the word limit. Your word count is displayed for each response.
- Supporting material – You may provide up to five A4 pages of evidence to support the claims made in the nomination. Please combine all supporting material into a single document (.pdf or .doc(x) files). Cross-referencing supporting material in the criteria response is essential. Supporting information may include, but is not limited to, photos, data, graphs, and copies of commendations or other letters of recognition.
- Any documents to be uploaded must not exceed 10MB per file.
Upon completion of your submission, an e-mail will automatically be sent to the primary person (nominated in your submission) to confirm successful receipt of your nomination. The confirmation e-mail will include a copy of your submission, including file attachments for your own records.
(If you do not receive the confirmation e-mail immediately, please check your e-mail Junk folder or SPAM filtering systems prior to contacting NESA on 03 9624 2300.)
AWARDS JUDGING
The NESA Awards for Excellence judging process is rigorous, transparent, and taken very seriously by the Independent Judging Panel. Judges invited to participate in the Awards are people who have notable expertise in relevant areas such as recruitment, business, health, community services and social inclusion. Revision of the Award assessment process occurs annually to ensure we uphold the highest standards of integrity.
Every nomination is subject to a comprehensive and rigorous assessment process using a standardised scoring and weighting system with auditing, variance, and due diligence checks to ensure consistency with the Award criteria.
NESA announces a maximum of three finalists for each award category. The judging panel will exclude nominations that do not achieve an acceptable benchmark score from the determination of finalists. At their discretion, the judging panel may identify nominations worthy of additional commendation, recognition, or Award. A panel of at least two judges, including an Award Convenor, undertakes assessment of each Award category. Each judge independently assesses each nomination in the category, scoring each criterion and providing written comments including feedback on how to strengthen the nomination.
After assessment of all nominations for the category are complete, the Award Convenors conduct an audit, crosschecking all scores given by the category judging panel to identify any inconsistencies in scoring. Where this occurs, Award Convenors review the nomination before contacting the judge(s) to discuss the rationale for their score. As appropriate, the Award Convenor may convene a deliberation conference to discuss the nomination(s) or criteria for which scoring has been discordant and/or request a re-assessment by one or more judges.
After completion of the assessment process, the top three scoring nominations become the Award category Finalists and announced publicly. Announcement of Award winners of each category occurs at the Gala Awards Dinner held in conjunction with the NESA National Conference.
NESA staff support the judging process but do not participate in the assessment of or review nominations. Management of nominations occurs with strict confidentiality processes in place.
INTRODUCING THE JUDGING PANEL
KATRINA MELLICK
Katrina Mellick, founder of Holistic Humans & Business is an accomplished CEO, former Deputy Mayor, and longtime director, at both the local, State, and national levels.
Drawing on decades of business, governance, and civic leadership experience, as well as holding Bachelor’s degrees in Education and Psychology, and a Graduate Certificate from the Australian Institute of Company Directors, Katrina works with leaders and organisations to deliver strategic objectives, both in Australia and internationally.
Katrina’s unique perspective, drawing on her eclectic knowledge – from the latest behaviour neuroscience to ancient teachings, allows her to identify both the potential and the challenges facing the people, culture, and performance of organisations, enabling her to curate impactful programs and packages to achieve sustainable high performance and transformational solutions for leaders and organisations.
Katrina is a Life Member of NESA having served on the Board for over 10 years.
MICHELLE CRAWFORD
Michelle Crawford’s work is informed by 30 years in the community sector. She is highly regarded for the energy and commitment she brings to collaborative partnerships with stakeholders including business, government, philanthropists, donors and community organisations.
Michelle was appointed Executive Director of Specialisterne Australia in December 2023, with responsibility for local operations and oversight of the transition of the organisation to a regional hub, as part of Specialisterne Global
Michelle is passionate about making the world a better place and creating hope. She is driven by a desire to address injustice and inequality, work she sees as fundamental and necessary for a fairer and inclusive society,
Michelle serves as a Director on the Board of First Nations Foundation. She is a Member of the Australian Institute of Company Directors, and an Alumnus of Leadership Victoria’s Williamson Community Leadership Program; Cranlana Centre for Ethical Leadership; Workforce Innovation & Development Institute; and Harvard University, John F Kennedy School of Government.
Michelle holds a Masters in Social Science, Graduate Diploma in Adult Education and Bachelor of Business. She is also an active Rotarian and Immediate Past President of Rotary Central Melbourne.
Dr. Peter Laver, AM
After 40 years working with BHP in senior positions, Peter retired in 1998 to pursue other interests where he remains passionate – education, science, innovation and employment. A former Chancellor of the Victorian University of Technology, Peter has held more than 30 Chair, President, Vice-President and Director positions.
This has included for organisations such as the Australian Academy of Technological Sciences and Engineering, National Board of Employment Education and Training, Victorian Learning and Employment Skills Commission, Community Advisory Council for the Community Support Fund, and the Prime Minister’s Science Prizes. In addition, he provides voluntary expertise to many not-for-profit organisations.
GEOFF WALSHAW
Geoff is a successful CFO, with over twenty years finance experience, working across a number of sectors including internationally reputable FMCG companies, Not-for-Profit and Government.
Geoff has also contributed towards continuous improvements in implementing new office processes and procedures to realise greater efficiencies and productivity within the office as well as in reviewing existing financial policies.
As a dedicated and knowledgeable CPA professional, Geoff brings to an organisation, not only a passion for understanding business, but a mindset that constantly seeks opportunities to improve performance and financial sustainability.
Judges' Top Five Tips
Tip 1.
Take time to read and understand the criteria thoroughly – analyse the criteria to ensure you understand exactly what is required in your response. If you are unsure clarify the criteria with NESA.
Tip 2.
Make sure your response fully addresses the criteria. For instance, if a question asks you to provide a timeline then ensure you detail the response chronologically.
Tip 3.
Avoid writing expansive, sweeping claims or generic declarations. Such statements actually undermine the strength of a nomination, as typically, they contain very little substance and cannot be either proven or disputed.
Tip 4.
Be specific about your or the nominee’s achievements. Provide evidence to support your claims against the criteria and wherever possible use more than one statistic to prove the point. There are many forms of evidence that you can use to support your claims; data, performance reports, letters of commendation, case studies or examples – choose the form that best relates to the criterion and if the criterion asks for specific evidence e.g. data or a case study, provide what is asked for. If you use the option to upload supporting material, ensure you cross-reference the evidence in the criteria responses and clearly title the uploaded attachment.
Tip 5.
If you are writing about yourself, then be yourself. Judges want to get to know you from the pages of your nomination. They want to gain insight into the type of person you are e.g. your values and passion for what you do. If you are writing about someone else be sure to capture the real person in the nomination. We recommend that completion of nominations occur in partnership with nominees to ensure as much information about them as possible is captured in your submission.
IMPORTANT DATES
Applications open: FRIDAY 4TH OCTOBER 2024
Applications close: FRIDAY 8th NOVEMBER 2024
Judging: 8TH NOVEMBER – 15TH NOVEMBER 2024
Finalists announced: 20TH NOVEMBER 2024
Winners announced (at the Gala Awards Dinner): THURSDAY 5TH DECEMBER 2024
By placing an entry in the Awards, the submitting organisation is confirming their commitment for a nominating Employment Consultant to attend the Awards for Excellence in person (or virtually upon special request) on Thursday 5th December 2024, at the Sofitel Brisbane Central.
NESA Webinar
Active-Listening Skills for Frontline Staff
Tuesday 10 December 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Frontline Staff
SUMMARY
We can all think of times when we did not feel Heard, and also remember times when we felt “wow, this person is really attentive.” This webinar is similar to an introduction to being a counsellor by covering Active-Listening skills. These skills can be used in our everyday lives, to enrich communication at home, with friends, and in work.
This one-hour long webinar will explain, demonstrate and guide staff to learn and practice active-listening skills that will have clients automatically feel heard and connected with.
Facilitator
Ken Loftus
Ken brings over 20 years of experience into his role as Clinical Director in the Sunlight Centre. Ken has worked in crisis counselling centres, universities and schools over his career and brings this experience to his Workshops, client work and supervisor roles combining his qualifications in psychology, integrative counselling and CBT.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
Conversations about Change, Working with Resistant Clients
Wednesday 11 December 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Frontline Staff
SUMMARY
This webinar is essential for frontline staff and management who work clients who present with resistant or reluctance. By mastering motivational interviewing techniques, you will learn how to interpret participants objections, attending behaviours and complex needs . Understaind MI can provide tools to inspire motivation and enthusiasm in clients, helping them take accountability and achieve their goals in a demanding and ever-changing industry. Join Sharon Mamo and Montana Nicoloutsopoulos as they introduces the tools and strategies needed to adapt a more constructive approach when working with resistant clients, ensuring positive outcomes while maintaining a positive attitude.
WHAT YOU CAN EXPECT
- Understanding the reasons for resistance or reluctance
- Assessing participants Stages of Change
- Motivational Interviewing Techniques for employment services delivery
- Goal Setting and Change Measurement for participants
Facilitator
Sharon Mamo
Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years.
As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
Pathway to Leadership
Thursday 12 December 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Anyone who is looking to challenge themselves, to become and enhance their leadership, should attend. Those aspiring to become leaders are also welcome to attend.
SUMMARY
Leaders and managers, actually possess fundamentally different set of skills. Good leaders don’t necessarily make great managers and vice versa. No different to other industries, progressing from a manager to a leader can often be a challenge in the Employment Services sector.
In this one hour online session, Peter Holtmann, will work on the fundamentals of management and leadership, comparing and contrasting.
WHAT YOU CAN EXPECT
Peter will talk about when to manage and when to lead; and about the journey toward leadership, how to begin the planning and development of you.
The session will leave you with a sense of your own capabilities and the next steps to begin your pathway to becoming a leader that builds change through engaged vision.
Facilitator
Peter Holtmann
Peter is passionate about being a leader of management teams who want to drive innovation and to inspire communities with their own causes, visions and missions. He uses excellent risk management processes to manage programmes from the highest levels of governance to the daily pursuits of individuals. Peter is very comfortable in the community sector, where he has helped organisations to undergo change, to commercialise their visions and to build government relations. He has ticked all the big boxes including restructuring, rebranding, mergers, acquisitions, and organisational change. He enjoys presenting to audiences on the technological and philosophical requirements of the industry he is engaging in. His mantra: motivation is everything, passion is essential, commitment is not an option, leadership is an expression of these ingredients.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
Working with Participants and Enhancing Disability Confidence in Employment Services
Monday 16 December 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Staff
SUMMARY
Participants within Employment Services often present with disabilities, so understanding disability is imperative when providing a positive service experience. Join Sharon Mamo as she provides you with an overview of the framework which supports inclusion of people with disability in Australia. Sharon will provide you with information and resources to help you understand the barriers experienced by your participants with disabilities, and identify ways in which you can assist them to manage their barriers.
WHAT YOU CAN EXPECT
- Develop an understanding of disability and how it presents in Employment Services
- Understand the barriers experienced by people with a disability and learn to identify ways in which the barriers can be overcome
- Learn about best-practice through tips and support guidelines.
- Be introduced to the concept of Disability Confidence and how to promote it in the workplace.
Facilitator
Sharon Mamo
Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years.
As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
NESA TRAINING CATALOGUES
NESA Webinar
Using the Hidden Job Market for Success
Wednesday 18 December 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Frontline Staff
SUMMARY
In this webinar, participants will learn strategies for tapping into the hidden job market to expand job opportunities for their clients. We’ll cover methods to identify gaps in current job searches, explore best practices for navigating the hidden job market, and discuss how to empower clients through effective networking. This session is designed to equip job placement professionals with the tools to uncover more employment opportunities and guide job seekers in building meaningful connections that lead to success.
WHAT YOU CAN EXPECT
- Identifying the hidden job market and making it work for your job seekers
- Identify gaps in job search opportunities with job seekers
- Best practices for finding work in the hidden job market
- The importance of networking and empowering our clients to do it
Facilitator
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years experience working in Employment Services and ten years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.
Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.
Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
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NESA TRAINING CATALOGUES
NESA Webinar
Trauma informed practice
Thursday 19 December 2024
3.00pm AEDT
PLATFORM: GO TO WEBINAR
TARGET GROUP
Frontline Staff
SUMMARY
This engaging and informative webinar will introduce participants to the principles and application of trauma-informed practice in the workplace. Designed for managers, HR professionals, employees at all levels, and employment consultants. This session aims to enhance understanding of trauma and its impact on individuals, and to provide practical strategies for creating a supportive and resilient work environment for staff and for engaging with clients seeking employment.
WHAT YOU CAN EXPECT
- Understanding Trauma
- Principles of Trauma-Informed Practice
- Recognising Signs of Trauma
- Creating a Trauma-Informed Workplace
- Supporting Employees
- Practical Applications
Facilitator
Ken Loftus
Ken brings over 20 years of experience into his role as Clinical Director in the Sunlight Centre. Ken has worked in crisis counselling centres, universities and schools over his career and brings this experience to his Workshops, client work and supervisor roles combining his qualifications in psychology, integrative counselling and CBT.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
