NESA Webinar
how to build rapport in 23 seconds
Tuesday 4 june 2024
2.00pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Industry Staff
WHAT YOU CAN EXPECT
Why it all starts with mindset
Why the first 23 seconds is crucial to creating a good impression
Introduction to Emotional Intelligence
Understanding the four personality types (DISC)
How to captivate your prospect’s attention
Timing your pitch perfectly
Learn to decrease the amount of rejections
Understand the client’s psychology and mindset.
Facilitator
raIMOND VOLPE
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won numerous international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
redesign your clients resumes to get them shortlisted
Wednesday 5 june 2024
2.00pm-3.30pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline Staff
SUMMARY
Did you know that online application systems are rejecting your client resumes for simple things like a font type?
Have you and your client ever pulled together a great job application, flicked it off, waited, waited and waited, and received no reply? These days many organisations use HR Software to screen out documents based on formatting, lack of key words and other things that you may not be aware of.
The change from human eyes reviewing the initial application to computer software analysing the application has changed the way successful applications are formatted. This webinar will provide an understanding of those changes and how they are impacting on your clients success.
It will make you look at addressing criteria and your resume templates in a whole new light.
This is ideal for frontline staff who are advising clients on the application process and what they need to do to avoid being rejected by online application / recruitment databases / HR Software.
WHAT YOU CAN EXPECT
- An understanding of how online applications are processed by screening software is essential to know so your clients are not screened out on the first pass
- The importance of key words in your job seeker’s application and matching these to the advertisement or industry that they are applying for
- Formatting and making things pretty- why this does not work with online applications. Fonts to use, and fonts not to use!
- Keeping it simple – how irrelevant or complex information on your online resume or application can be hurting your client’s chances of ending up on the ” Yes” list
- Resume – the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
- The common mistakes that blocks resumes from getting through.
Facilitator
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years experience working in Employment Services and ten years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.
Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.
Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour and a half.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
Designed to tackle the most challenging behaviours in human interactions head-on, this Masterclass will provide participants with a comprehensive toolkit for navigating high-conflict scenarios with confidence.
The Conflict Influencer Masterclass empowers participants to understand the dynamics at play and respond effectively to defuse conflicts and foster positive outcomes. This transformative training, will take a deep dive into the intricacies of handling the most difficult interactions, particularly with those who may have high-conflict personalities, whether client-facing or internal in the workplace.
This Masterclass will provide participants the opportunity to master proven advanced techniques that elevate user experiences for all stakeholders and cultivate a calmer internal workplace environment. Comprehensive instruction, video demonstration, and practical exercises in our Live Lab will ensure participants gain and practice essential skills for navigating high-conflict scenario with confidence and less stress.
This Masterclass is designed on train the trainer principles and participants will receive a workbook and resources to enable them to share learnings and strategies to better manage difficult behaviours with their team.
What participants can expect to learn:
Our expert-led Masterclass will enable participants to learn to decipher the underlying dynamics of this world of opposites, providing invaluable insights into the predictable patterns of such behaviours, including:
• Blame-shifting tendencies
• Avoidance of personal responsibility
• Unmanaged outbursts of negativity and emotions
• Personal attacks on those seeking to help
• Self-sabotaging actions
• Conflict escalation and “splitting” among professionals
• Reluctance to resolve disputes
Participants will learn proven practical skills that empower them to become Conflict Assertive and enable them to flip their script in response to conflict situations including true high-conflict.
Participants will learn HOW to:
• Understand their Conflict Tolerance Score
• Respond to hostile email/messages with a BIFF Response®
• De-escalate upset people with EAR Statements
• Get down to business by shifting people with THINK Statements
• Respond to blame and complaints with Proposals Requests
• Set necessary limits on bad behaviour
Event Details
MELBOURNE
Venue: Jasper Hotel, 489 Elizabeth St, Melbourne VIC 3000
Date: Thursday, 6 June 2024
Time: 9.00am – 5.00pm
SYDNEY
Venue: Fraser Suites, 488 Kent St, Sydney NSW 2000
Date: Tuesday, 11 June 2024
Time: 9.00am – 5.00pm
BRISBANE
Venue: Customs House, 399 Queen Street Brisbane QLD 4000
Date: Monday, 17 June 2024
Time: 9.00am – 5.00pm
Cost
NESA Member
1 - 9 DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
NESA Member
10+ DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
Non-Member
1 - 9 DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
Non-Member
10+ DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
Meet our Speaker
Megan Hunter
Megan Hunter, MBA, is co-founder and CEO of the High Conflict Institute along with author and speaker, Bill Eddy, LCSW, Esq. who developed the high-conflict personality theory. Megan developed the concept of the Institute after eight years with the Arizona Supreme Court and five years with the Dawes County Attorney’s Office in Nebraska.
Megan has trained professionals across a wide spectrum of industries in the U.S. and in eight other countries. She is the author and/or co-author of several books on high conflict interactions and co-host with Bill Eddy of the podcast, It’s All Your Fault! and host of the podcast, Life Unhooked.
About High Conflict Institute
Started in 2008 and co-founded by Bill Eddy and Megan Hunter, High Conflict Institute offers skills and strategies to help resolve the most tense and difficult situations. Where other conflict resolution strategies fail, HCI provides answers.
The High Conflict Institute offers transformational strategies to deal with high conflict personalities and situations. For individuals and organizations across all industries and continents, HCI’s courses, trainings, and consultations will turn conflict into harmony and help you find your missing peace.
Designed to tackle the most challenging behaviours in human interactions head-on, this Masterclass will provide participants with a comprehensive toolkit for navigating high-conflict scenarios with confidence.
The Conflict Influencer Masterclass empowers participants to understand the dynamics at play and respond effectively to defuse conflicts and foster positive outcomes. This transformative training, will take a deep dive into the intricacies of handling the most difficult interactions, particularly with those who may have high-conflict personalities, whether client-facing or internal in the workplace.
This Masterclass will provide participants the opportunity to master proven advanced techniques that elevate user experiences for all stakeholders and cultivate a calmer internal workplace environment. Comprehensive instruction, video demonstration, and practical exercises in our Live Lab will ensure participants gain and practice essential skills for navigating high-conflict scenario with confidence and less stress.
This Masterclass is designed on train the trainer principles and participants will receive a workbook and resources to enable them to share learnings and strategies to better manage difficult behaviours with their team.
What participants can expect to learn:
Our expert-led Masterclass will enable participants to learn to decipher the underlying dynamics of this world of opposites, providing invaluable insights into the predictable patterns of such behaviours, including:
• Blame-shifting tendencies
• Avoidance of personal responsibility
• Unmanaged outbursts of negativity and emotions
• Personal attacks on those seeking to help
• Self-sabotaging actions
• Conflict escalation and “splitting” among professionals
• Reluctance to resolve disputes
Participants will learn proven practical skills that empower them to become Conflict Assertive and enable them to flip their script in response to conflict situations including true high-conflict.
Participants will learn HOW to:
• Understand their Conflict Tolerance Score
• Respond to hostile email/messages with a BIFF Response®
• De-escalate upset people with EAR Statements
• Get down to business by shifting people with THINK Statements
• Respond to blame and complaints with Proposals Requests
• Set necessary limits on bad behaviour
Event Details
MELBOURNE
Venue: Jasper Hotel, 489 Elizabeth St, Melbourne VIC 3000
Date: Thursday, 6 June 2024
Time: 9.00am – 5.00pm
SYDNEY
Venue: Fraser Suites, 488 Kent St, Sydney NSW 2000
Date: Tuesday, 11 June 2024
Time: 9.00am – 5.00pm
BRISBANE
Venue: Customs House, 399 Queen Street Brisbane QLD 4000
Date: Monday, 17 June 2024
Time: 9.00am – 5.00pm
Cost
NESA Member
1 - 9 DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
NESA Member
10+ DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
Non-Member
1 - 9 DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
Non-Member
10+ DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
Meet our Speaker
Megan Hunter
Megan Hunter, MBA, is co-founder and CEO of the High Conflict Institute along with author and speaker, Bill Eddy, LCSW, Esq. who developed the high-conflict personality theory. Megan developed the concept of the Institute after eight years with the Arizona Supreme Court and five years with the Dawes County Attorney’s Office in Nebraska.
Megan has trained professionals across a wide spectrum of industries in the U.S. and in eight other countries. She is the author and/or co-author of several books on high conflict interactions and co-host with Bill Eddy of the podcast, It’s All Your Fault! and host of the podcast, Life Unhooked.
About High Conflict Institute
Started in 2008 and co-founded by Bill Eddy and Megan Hunter, High Conflict Institute offers skills and strategies to help resolve the most tense and difficult situations. Where other conflict resolution strategies fail, HCI provides answers.
The High Conflict Institute offers transformational strategies to deal with high conflict personalities and situations. For individuals and organizations across all industries and continents, HCI’s courses, trainings, and consultations will turn conflict into harmony and help you find your missing peace.
NESA Webinar
master focus - accelerate efficiency goals
Tuesday 11 June 2024
2.00pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Industry Staff
SUMMARY
Focus is crucial as it is the gateway to all thinking: perception, memory, learning, reasoning, problem-solving, and decision-making. Without good focus, all aspects of your ability to think will suffer.
WHAT YOU CAN EXPECT
• Getting yourself to peak mental performance
• Harnessing awareness and reducing drift
• Mastering your emotions to give way to your performance
• Increasing productivity and performance
• Mastering concentration and focus skill sets
Facilitator
raimond volpe
Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won numerous international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA Webinar
giving feedback and managing difficult conversations
Wednesday 12 June 2024
2.00pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Staff
SUMMARY
Giving feedback and managing difficult conversations is an art. It may be giving feedback to your client, to your colleagues and/or team members. It is not easy. Leonie will share with you how to give feedback in a positive and constructive way. Listen to Leonie as she discussed creative ways to communicate the feedback, so the individual receiver will receive the message, whilst maintaining dignity.
WHAT YOU CAN EXPECT
- Establish the right environment to give feedback
- Encourage self-assessment with the individual
- Communicate with influence (methods from the book the Law of Connection)
- Manage difficult conversations
- Empower accountability when giving feedback
- Communicate feedback in a creative way
Facilitator
leonie lam
Leonie has been recognised for her outstanding facilitation skills, customer service excellence and her genuine interest in helping people and organisations. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.
As a Career Coach, she has helped more than 200 people secure employment in Australia. As a Trainer, she is passionate about delivering training to organisations to help individuals and organisations maximise their performance and achieve their strategic objectives. She consistently receives outstanding feedback in her training programs.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
Designed to tackle the most challenging behaviours in human interactions head-on, this Masterclass will provide participants with a comprehensive toolkit for navigating high-conflict scenarios with confidence.
The Conflict Influencer Masterclass empowers participants to understand the dynamics at play and respond effectively to defuse conflicts and foster positive outcomes. This transformative training, will take a deep dive into the intricacies of handling the most difficult interactions, particularly with those who may have high-conflict personalities, whether client-facing or internal in the workplace.
This Masterclass will provide participants the opportunity to master proven advanced techniques that elevate user experiences for all stakeholders and cultivate a calmer internal workplace environment. Comprehensive instruction, video demonstration, and practical exercises in our Live Lab will ensure participants gain and practice essential skills for navigating high-conflict scenario with confidence and less stress.
This Masterclass is designed on train the trainer principles and participants will receive a workbook and resources to enable them to share learnings and strategies to better manage difficult behaviours with their team.
What participants can expect to learn:
Our expert-led Masterclass will enable participants to learn to decipher the underlying dynamics of this world of opposites, providing invaluable insights into the predictable patterns of such behaviours, including:
• Blame-shifting tendencies
• Avoidance of personal responsibility
• Unmanaged outbursts of negativity and emotions
• Personal attacks on those seeking to help
• Self-sabotaging actions
• Conflict escalation and “splitting” among professionals
• Reluctance to resolve disputes
Participants will learn proven practical skills that empower them to become Conflict Assertive and enable them to flip their script in response to conflict situations including true high-conflict.
Participants will learn HOW to:
• Understand their Conflict Tolerance Score
• Respond to hostile email/messages with a BIFF Response®
• De-escalate upset people with EAR Statements
• Get down to business by shifting people with THINK Statements
• Respond to blame and complaints with Proposals Requests
• Set necessary limits on bad behaviour
Event Details
MELBOURNE
Venue: Jasper Hotel, 489 Elizabeth St, Melbourne VIC 3000
Date: Thursday, 6 June 2024
Time: 9.00am – 5.00pm
SYDNEY
Venue: Fraser Suites, 488 Kent St, Sydney NSW 2000
Date: Tuesday, 11 June 2024
Time: 9.00am – 5.00pm
BRISBANE
Venue: Customs House, 399 Queen Street Brisbane QLD 4000
Date: Monday, 17 June 2024
Time: 9.00am – 5.00pm
Cost
NESA Member
1 - 9 DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
NESA Member
10+ DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
Non-Member
1 - 9 DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
Non-Member
10+ DELEGATES-
Attendance at the Conflict Influencer Masterclass
(At one of the following locations: Melbourne/Sydney/Brisbane) -
Arrival tea & coffee / Morning Tea / Lunch / Afternoon Tea
-
Prices are inclusive of GST
Meet our Speaker
Megan Hunter
Megan Hunter, MBA, is co-founder and CEO of the High Conflict Institute along with author and speaker, Bill Eddy, LCSW, Esq. who developed the high-conflict personality theory. Megan developed the concept of the Institute after eight years with the Arizona Supreme Court and five years with the Dawes County Attorney’s Office in Nebraska.
Megan has trained professionals across a wide spectrum of industries in the U.S. and in eight other countries. She is the author and/or co-author of several books on high conflict interactions and co-host with Bill Eddy of the podcast, It’s All Your Fault! and host of the podcast, Life Unhooked.
About High Conflict Institute
Started in 2008 and co-founded by Bill Eddy and Megan Hunter, High Conflict Institute offers skills and strategies to help resolve the most tense and difficult situations. Where other conflict resolution strategies fail, HCI provides answers.
The High Conflict Institute offers transformational strategies to deal with high conflict personalities and situations. For individuals and organizations across all industries and continents, HCI’s courses, trainings, and consultations will turn conflict into harmony and help you find your missing peace.
NESA Webinar
the art of a quality referral - addressing job seeker barriers
Monday 17 June 2024
2.00pm AEST
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline Staff
SUMMARY
Getting help in addressing you job seeker’s barriers, means that you will need to have strong workable relationships with internal and external Allied Health professionals. In this session, Rebecca Herbertson, will take you down the pathway of establishing effective and efficient processes, that will result in a win / win professional relationship, and in better outcomes for your clients. Please note: This session is about making referrals to support services, rather than employers.
WHAT YOU CAN EXPECT
Recognising and responding to the needs of the client – it’s easier than you think, but you will need to tick off a few things. The process of making a quality referral – Permissions, privacy, keeping ESS happy and other things Knowing your support services – where, what for and what you will need to know Importance of following up – you will never know if you don’t ask.
Facilitator
rebecca herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
NESA PD BOOST SUBSCRIPTION
BOOST YOUR WORKFORCE CAPABILITY
Are you looking for ways for your staff to develop skills on a regular basis?
INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS
Employment Services Institute (ESI)
// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
NESA TRAINING CATALOGUES
NESA First Nations
Employment Conference 2024
Better Together – Connecting for First Nations Employment
As the gateway to the Great Barrier reef, Cairns is the perfect setting for our First Nations Employment Conference at the Pullman International Cairns on 18 and 19 June 2024.
Important conversations and strong, connected voices are important in shaping the future of First Nations Employment. Our conference program will provide opportunities to have these important conversations and connections, in addition to hearing from some of Australia’s leading First Nations experts in policy, service design and evidence.
Event Details
VENUE
PULLMAN CAIRNS INTERNATIONAL
17 Abbott Street
Cairns Qld 4870, Australia
T: + 61 7 4031 1300
CONFERENCE DAY 1
Tuesday 18 June 2024
9.30am - 5.00pm
NETWORKING DRINKS
Tuesday 18 June 2024
6.30pm - 8.30pm
Daintree Pool
DAY 2 - CONFERENCE
Wednesday 19 June 2024
9.00am - 4.30pm
Our Speakers
THE HON LINDA BURNEY MP
MINISTER FOR INDIGENOUS AUSTRALIANS
BEN BURDON
GROUP MANAGER, NATIONAL INDIGENOUS AUSTRALIANS AGENCY
NATALIE TURMINE
CEO AT SERVICE AND CREATIVE SKILLS AUSTRALIA
KATRINA MELLICK
FOUNDER HOLISTIC HUMANS + BUSINESS
ROY AH-SEE
First Nation’s story telling expert
RICHIE AH MAT
co-chairperson of the Cape York Partnership group
KELLIE SPENCE
GROUP MANAGER DISABILITY EMPLOYMENT, DSS
JACINDA STILL
BRANCH MANAGER DISABILITY EMPLOYMENT REFORM, DSS
AILEEN CORRIE
THE NAHRI INSTITUTE
DEV NAREN
BUSINESS DEVELOPMENT & SECTOR LEAD – HEALTHCARE, BSI GROUP
DAMIEN OPOLSKI
SENIOR POLICY ADVISOR, NESA
PAUL LICURIA
DUKE
Topics
** Subject to change **
Building Strong Capability
Economic Development
Youth
Care Careers
Co-Design for Working with Communities
Literacy (Digital and LLN)
Employer Engagement
Mental Health and Wellbeing
Conference Masterclass
WITH INTERNATIONALLY RECOGNISED EXPERT, MEGAN HUNTER, CO-FOUNDER AND CEO OF THE HIGH CONFLICT INSTITUTE (HCI)
The Conflict Influencer Masterclass empowers participants to understand the dynamics at play and respond effectively to defuse conflicts and foster positive outcomes, whether client-facing or internal in the workplace. This Masterclass will provide participants the opportunity to master proven advanced techniques and practice essential skills for navigating high-conflict scenario with confidence and less stress that elevate user experiences for all stakeholders and cultivate a calmer internal workplace environment.
This Masterclass is designed on train the trainer principles. Participants will receive a workbook and resources to enable them to share lessons and strategies to build capacity of co-workers to also manage difficult behaviours better.
Pricing
NESA Member
1 - 2 DELEGATES-
Attendance to the Pre-Conference Masterclass | Tues 18 June
-
Attendance to Day 1 and 2 of the First Nations Employment Conference | Tues 18 - Wed 19 June
-
Networking Drinks | Evening of Tues 18 June
-
Prices are inclusive of GST
NESA Member
3+ DELEGATES-
Attendance to the Pre-Conference Masterclass | Tues 18 June
-
Attendance to Day 1 and 2 of the First Nations Employment Conference | Tues 18 - Wed 19 June
-
Networking Drinks | Evening of Tues 18 June
-
Prices are inclusive of GST
Non-Member
1 - 2 DELEGATES-
Attendance to the Pre-Conference Masterclass | Tues 18 June
-
Attendance to Day 1 and 2 of the First Nations Employment Conference | Tues 18 - Wed 19 June
-
Networking Drinks | Evening of Tues 18 June
-
Prices are inclusive of GST
Non-Member
3+ DELEGATES-
Attendance to the Pre-Conference Masterclass | Tues 18 June
-
Attendance to Day 1 and 2 of the First Nations Employment Conference | Tues 18 - Wed 19 June
-
Networking Drinks | Evening of Tues 18 June
-
Prices are inclusive of GST
Accommodation
Book your hotel room at a special rate, exclusive to our event. Bookings must be made before 24 May 2024.
PHOTO CREDIT: Pullman Cairns International
Sponsorship and Exhibitor Opportunities
Join us in our mission to empower and support disadvantaged Australians in their journey towards employment and inclusion.
By placing your organisation in the spotlight of our large and diverse audience, you can associate your brand with the outstanding work done by the sector. Together, we can create meaningful change and pave the way for a brighter future for all Australians.
Contact Us
SPONSORSHIP/EXHIBITOR ENQUIRIES
Annette Gill
annetteg@nesa.com.au
T: + 61 409 551 182
REGISTRATION ENQUIRIES
Bec Game
events@nesa.com.au
+61 468 441 316
NESA Webinar
understanding the impacts of domestic violence on employment pathways
Tuesday 18 June 2024
2.00pm AEsT
PLATFORM: GO TO WEBINAR
TARGET GROUP
All Frontline Staff
SUMMARY
This session will increase your understanding of the needs of clients/ consumers who are experiencing domestic violence.
WHAT YOU CAN EXPECT
- Exploring the prevalence of domestic violence in Australia
- Appreciating the various presentations of abuse
- Understanding the cycle of abuse
- Reflecting on disclosures and conversational approaches when abuse is suspected but not disclosed.
- Offering referrals to support agencies.
- Managing your own psychological safety
Facilitator
Jules Haddock
Jules is an expert in the Mental Health industry.
An accomplished conversationalist in mental health education, Jules has an engaging and creative approach in helping communities understand mental illness and how to manage the invisible learning blocks and walls often confronted, in learning expeditions. She takes the myths and fictitious beliefs about mental illness, and weaves participants into developing safe and confident based approaches that can be used in supporting and maximising confidence in “the space” for both teacher and learner.
With gaiety and passion, she introduces us into an awareness of mental health literacy, recovery, and the importance of embracing strength based and person-centred learning for each student.
- Principal Master Mental Health Instructor
- President of Not for Profit Charity Art of the Minds
- REACH Facilitator – Black Dog Institute.
- Practicing Author and Artist.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact us on +61 3 9624 2311 | EMAIL
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Employment Services Institute (ESI)
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The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.
ESI membership is open to all who work or aspire to work in Employment Services or related sectors.
