Apr
28
Thu
THE ART OF A QUALITY REFERRAL – ADDRESSING JOB SEEKER BARRIERS @ On line
Apr 28 @ 2:00 pm – 3:00 pm

THE ART OF A QUALITY REFERRAL – ADDRESSING JOB SEEKER BARRIERS

Thursday 28 April 2022

2.00pm AEST (1.30pm SA & NT, and 12 noon WA)

TARGET GROUP

Frontline staff

SUMMARY

Getting help in addressing you job seeker’s barriers, means that you will need to have strong workable relationships with internal and external Allied Health professionals. In this session, Rebecca Herbertson, will take you down the pathway of establishing effective and efficient processes, that will result in a win / win professional relationship, and in better outcomes for your clients.

Please note: This session is about making referrals to support services, rather than employers. 

WHAT YOU CAN EXPECT

  • Recognising and responding to the needs of the client – it’s easier than you think, but you will need to tick off a few things.
  • The process of making a quality referral – Permissions, privacy, keeping ESS happy and other things
  • Knowing your support services – where, what for and what you will need to know
  • Importance of following up – you will never know if you don’t ask

Facilitator

Rebecca Herbertson

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

May
5
Thu
Serve yourself first – a session on Investing in Self-care for Sustained Wellbeing @ On line
May 5 @ 2:00 pm – 3:00 pm

SERVE YOURSELF FIRST – A SESSION ON INVESTING IN SELF-CARE FOR SUSTAINED WELLBEING

Thursday 5 May 2022

2.00pm AEST (1.30pm SA & NT and 12 noon WA)

TARGET GROUP

All staff

SUMMARY

We could be forgiven for thinking that we’re in some kind of film, an alternate reality – but the truth is, we are firmly ensconced in these topsy turvy times and it’s taking its toll.
As people who spend their working (and probably home) lives serving others, it’s all too easy to lose focus on yourself – and that’s not a sustainable strategy.
Terms such as compassion fatigue are finding their way into everyday vernacular. There is a cost to caring without serving yourself first, a cost that isn’t always easy to recover.

It’s time to invest some quality time learning about the benefits of self-care, what self-care does to our amazing brains and simple, easy to-implement strategies to replenish your cup
and recharge your batteries for good!

WHAT YOU CAN EXPECT

  • Why self-care is a critical element of resilience
  • Why prioritising self-care is the only way to serve others
  • The 3-legged stool of self-care and the difference it can make to your physical, mental and emotional health
  • The importance of creating boundaries, keeping commitments and setting priorities
  • How to create and maintain selfcare habits, rituals and routines
  • Self-care strategies that don’t cost the earth yet can work wonders

Facilitator

Clare Edwards

Clare is a change-maker. She helps organisations to tap into the collective potential of their people so that they can master personal leadership, thrive in change and stay fully engaged.
A passionate storyteller and inspiring speaker, Clare takes her audiences on an experiential journey, leaving them filled with new insights, keen to know more and motivated to change.
Clare’s corporate background spans 2 decades of working in senior management roles with global IT companies, surviving the dot com ‘boom and bust’ of the early millennium and thriving in complex, fast-paced change environments.
Clare makes the complex simple. She has studied neuroleadership extensively and brings theory and concepts to life helping people to uncover the full potential of their amazing brain and its ability to change – without the psychobabble.

 

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

May
9
Mon
Motivating Resistant Job Seekers – Conversations About Change @ On line
May 9 @ 2:00 pm – 3:00 pm

MOTIVATING RESISTANT JOB SEEKERS - CONVERSATIONS ABOUT CHANGE

ONLINE | 2 PARTS

Monday 9 & 16 May 2022

2.00pm AEST (1.30pm SA & NT, and 12 noon WA)

TARGET GROUP

Frontline staff and management 

SUMMARY

Lack of motivation is an increasingly difficult barrier to manage in employment services. The recent covid-19 pandemic, lingering rules, coupled with existing obstacles is affecting our job seekers motivation to participate in activities and job search.
Working with resistance can take its toll on staff, it becomes tiresome and frustrating. Resistance can be intermittent or ingrained. This inflexible pattern of relating, perceiving and thinking, requires a different level of investment to get clients engaged, focused and moving into employment.

WHAT YOU CAN EXPECT

This 2 part online coaching program will build a framework to engage and motivate resistant clients. It will provide you with the motivational interviewing skills to engage resistant clients, and to inspire motivation and enthusiasm.
Hear about the framework and tools, in order to achieve outcomes and to retain a positive attitude in an ever changing and demanding industry. Focusing on client accountability, the skills will enable you to encourage clients to take personal responsibility whilst stimulating motivation. Instead of struggling when confronted by resistant, you will be able adapt a more constructive method in achieving outcomes.

The coaching program is a necessity for all front line staff and management.

Expected outcomes

  • Understand the reasons for resistance
  • Understand the Stages of Change and how they apply to employment Services
  • Learn motivational interviewing techniques
  • Learn the importance of deliberate and collaborative conversations about change targeted questions to elicit change
  • Learn effective ways to resolve discrepancy and ambivalence
  • Acquire skills in effective goal setting and change measurement

Facilitator

Sharon Mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for many years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

cost

NESA Member

$ 120
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 150
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time. A PDF copy of the presentation will be distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

May
11
Wed
BUILDING BETTER CONNECTIONS – WORKING WITH DIFFERENT PERSONALITIES @ On line
May 11 @ 2:00 pm – 3:00 pm

BUILDING BETTER CONNECTIONS - WORKING WITH DIFFERENT PERSONALITIES

Wednesday 11 May 2022

2.00pm AEST (1.30pm SA & NT, and 12 noon WA)

TARGET GROUP

All staff

SUMMARY

This is a fun, simple and a highly effective tool designed to help all staff build stronger, more meaningful connections FASTER!

Whether it’s front line staff building trusting connections with clients, business development consultants working with employers, Leaders interacting with teams or ALL STAFF dealing with each other, this will help you in creating and keeping productive relationships. 

By the end of this session participants will have a highly practical tool they can use to build trust, respect and stronger connections with those around them.

The Building Better Connections webinar uses the DiSC Behavioural Profiling tool as it’s framework.

WHAT YOU CAN EXPECT

  • Identify each behaviour type – there are 4
  • Understand and respect the value each type brings to the team and workplace
  • Motivate and engage each behaviour type based on their deeply rooted ‘needs’
  • Appreciate each types area of weakness and ways to address these
  • Adapt your behaviour when interacting with each type to build higher levels of trust and connection

Facilitator

Mike symonds

With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

May
12
Thu
NEW STARTERS – INTRODUCTION TO AUSTRALIA’S EMPLOYMENT SERVICES SECTOR @ On line
May 12 @ 2:00 pm – 3:30 pm

NEW STARTERS - INTRODUCTION TO AUSTRALIA'S EMPLOYMENT SERVICES SECTOR

ONLINE | 3 PARTS

Starts Thursday 12 May 2022

TARGET GROUP

New Starters in the Employment Services Sector

SUMMARY

Hit the ground running; for the new starters in the Employment services

The coaching program is designed to assist your new starters (regardless of which program) to quickly gain an understanding of our employment services sector, and to gain skills and knowledge to help them work with the big numbers of participants entering into the programs.

Over 3 webinar sessions, Damien Opolski will comprehensively introduce staff to the programs and components that make up todays employment services industry. We will look at how employment services have evolved, and see what is required to achieve results in a rapidly changing labour market. We will look at the role of Services Australia in assessing and referring job seekers to programs, and the role of providers in developing the Job/Participation Plans that underpin services and ensure job seekers can meet their mutual obligation requirements.

Regardless of which program you are recruiting (or recruited) for, our New Starters- Introduction to Australia’s Employment Services Sector series will perfectly complement your own induction programs.

WHAT YOU CAN EXPECT

The Intro to Employment Services coaching program has been developed by Damien Opolski. Damien has a background in delivering employment services and for a number of years managed the Departments Learning Centre. He has designed the program to help new starters better understand the context and concepts of the government’s  approach to employment services. It gives new starters an opportunity to better learn the ‘big picture’ and where they sit.

Session 1: An overview of today’s employment services programs –Thursday 12 May 2022 at 2.00pm AEST

looks at how services have evolved as the labour market has changed. We get an overview of today’s  suite of programs and how the programs are tailored to the different client groups. We look at the concept of Mutual Obligations and the role of employment providers in assessing and working with job seekers to meet the objectives of work, engagement and participation. We look at the future of services and how digital servicing is expected to play an increasing role for some job seekers, with enhanced face to face servicing for those likely to benefit from a case management service.

We look at the features which are common across all programs:

  • The role of Services Australia in triaging jobseekers to appropriate services through JSCI, ESAt and JCA assessments, and determining a job seekers MOR
  • We learn how some clients, such as vulnerable youth and those who are at risk of retrenchment, can access services
  • We look at the role of the provider in assessing vocational and non-vocational characteristics and negotiating the ‘contract’, or Job Plan, that underpins services.
  • We talk briefly about the role of service fees and outcome fees, and how the Departments assess provider performance for efficiency, effectiveness and quality.

Session 2: The Australian labour market –  yesterday, today and tomorrow –Thursday 19 May 2022 at 2.00pm AEST

looks at our evolving labour market and opportunities for our clients. We look at causes of unemployment and LTUE, and how the labour market has changed as a result of automation, efficiency and globalisation. We look at the data which tells us about the types of work that our clients tend to find. Most importantly, we look at trends in the labour market which inform us about the future of work and opportunities for our client base.

Session 3: Mutual Obligation Requirements and the Job Seeker and Targeted Compliance Frameworks – Thursday 26 May 2022 at 2.00pm AEST 

looks in more detail at MOR and compliance. We look in more detail at part-time and full-time MOR and how job seekers can meet their MOR. We introduce new starters to the TCF- the concept of demerits and the use of income support suspension to keep people engaged.

In addition, new starters have the opportunity to tap into Damien’s 35 years of experiences in the sector.

Facilitator

Damien Opolski

Many of you will know Damien from his time as the director of the Department’s Learning Centre. Over the years he has played a key role in the delivery of both policy and systems information, training and performance management. If you have been in the sector for a while you would most likely seen him at an information session or heard him via webinar.

In this role he was responsible for the performance of up to 150 staff.

Earlier in his career he spent a number of years on the front line; Damien estimates that he has conducted over 10,000 job seeker interviews and worked with hundreds of employers.

Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience.

Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He is also a qualified Teacher of English to Speakers of Other Languages.

cost

NESA Member

$ 180
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 225
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

Each webinar session is expected to run for approximately 90 minutes including ample Q&A and discussion time.

A PDF copy of the presentation will be distributed to all registrants.

Once the series has been completed, participants will receive a Certificate of Completion.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

May
13
Fri
EMPOWERING PEOPLE TO GET BACK TO WORK @ On line
May 13 @ 12:00 pm – 1:00 pm

EMPOWERING PEOPLE TO GET BACK TO WORK

Friday 13 May 2022

12 noon AEST (11.30am SA & NT and 9.00am WA)

TARGET GROUP

All staff

SUMMARY

Understanding those that have faced long term unemployment is vital to help them re-join the workforce.
There will be barriers to cross and resistance to manage, however with the right processes and collaboration, you can encourage your clients to take the steps they need to start working again.

YOU WILL HEAR ABOUT

  • How to build rapport with your clients
  • ‘The barriers your clients face
  • How to break through a resistance to change
  • To help your client build a mindset of success
  • Methods to engage and motivate your clients
  • Collaborative methods to work together effectively
  • How to get your clients to take responsibility and to take action

Facilitator

KEVIN KOSKY

As an award winning speaker and business skills trainer, Kevin utilises his experience from the entertainment industry to present interactive and engaging training sessions. Kevin is passionate about personal empowerment and business improvement, which he believes go hand in hand to produce successful results. Currently Kevin is the sales and business skills trainer working for Dynamo Selling.

Kevin launched and operated a number of different businesses over a 30 year period in a variety of industries including: entertainment, hospitality, internet applications, building maintenance, garden and nursery, supply chain, self-storage, RTO accredited training, and corporate education.

Kevin also the teaches business, employability and personal development skills, for both the national and international markets.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

May
18
Wed
REVERSE MARKETING WITH INTENT @ On line
May 18 @ 2:00 pm – 3:00 pm

REVERSE MARKETING WITH INTENT

Wednesday 18 May 2022

2.00pm AEST (1.30pm SA & NT, and 12 noon WA)

TARGET GROUP

All frontline staff

SUMMARY

In this webinar Linda Pierson will discuss reverse marketing strategies to place priority job seekers into the hidden job market.

The focus is on making contact with specific employers. It will explore getting the job seeker and employment services practitioners ready to make a reverse marketing call, and how to manage the call including handling objections.

The focus of this webinar is not on vacancy development for job matching.

It will cover becoming ‘one with the employer so that we understand the fit with the employee and the new opportunity that presents. Reverse marketing isn’t all about providers getting a placement, it’s much bigger than that! The placement is the result – the real key is understanding what the employer is looking for and matching a strong candidate to an opportunity.

WHAT YOU CAN EXPECT

  • Preparation is key
  • Be in a positive mindset
  • What approaches have the best results
  • What to look for, what to listen for
  • What is the best way to respond to objections

Facilitator

Linda Pierson

Linda Pierson is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as an industry based trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver expert training within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

May
20
Fri
Active Listening Skills @ On line
May 20 @ 2:00 pm – 3:00 pm

ACTIVE LISTENING SKILLS

FRIDAY 20 MAY 2022

2.00pm AEST (1.30pm in SA & NT and 12 noon in WA)

TARGET GROUP

All staff

SUMMARY

Active listening is a communication skill, which lets you show your respect, support, and concern for the other person. With Sharon’s 11 listening skills and a little practice, you can increase trust and cooperation between you and the your client.

WHAT YOU CAN EXPECT

Hear about the 11 key active listening skills you can use, to help you become a more attentive and effective listener

Facilitator

Sharon Mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for over almost a decade. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

May
24
Tue
Case Notes – the Good, the Bad and the Very Good @ On line
May 24 @ 2:00 pm – 3:00 pm

CASE NOTES - THE GOOD, THE BAD AND THE VERY GOOD

Tuesday 24 May 2022

2.00pm AEST (1.30pm SA & NT, and 12 noon WA)

TARGET GROUP

All frontline staff

SUMMARY

Join Rebecca Herbertson as she discusses the necessity of always keeping compliant and objective case notes. Hear about what notes must look like, what you can do and what you should never do. Leave this session with renewed confidence, new knowledge and practical tips that can be implemented straight away.

WHAT YOU CAN EXPECT

  • Key components of case notes – what should all case notes have in common?
  • Templates – useful or not? What to be aware of when following your organisations template, if provided.
  • Being objective. Ensuring that case notes are factual.
  • Details!! Relevant and demonstrate service provided to the client/candidate/job seeker
  • If it isn’t noted in the system then it didn’t happen

Facilitator

REBECCA HERBERTSON

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Jun
1
Wed
Transitioning to a Leader @ On line
Jun 1 @ 2:00 pm – 3:00 pm

TRANSITIONING TO A LEADER

Wednesday 1 June 2022

2.00pm AEST (1.30pm SA & NT, and 12 noon WA)

TARGET GROUP

Aspiring team leaders

SUMMARY

Leaders create results and their actions or in-action will significantly influence the performance of a business. Studies show tailored executive coaching and customized transition plans double the likelihood of success.

Yet as many as 83 percent of global leaders think they are unprepared for their new roles.

This presentation will help you understand how to set yourself up to move into a leadership position, and the benefits of having the key leadership skills. It will cover the most important aspects of being a good leader and how to transition effectively into that role

This one hour online webinar session is suitable for anyone working with individuals, business partners, suppliers and teams that want to improve their effectiveness in achieving both personal and business results.

WHAT YOU CAN EXPECT

  • Why Leadership Matters?
  • Difference Between Good & Bad leaders
  • Current Leadership Trends
  • Transition from Doing to Leading
  • Be Impact-driven, Not Calendar-driven
  • Delegate More Responsibility in Current Roles
  • Create Low-Risk Leadership Opportunities
  • Provide Mentorship/Coaching
  • Help Them Network, Inside and Outside the Company
  • Give Them Enough Room to Fail / Creating a culture of accountability
  • Take Responsibility for Both Successes & Failures
  • Communication Skills & EQ are Key
  • Resolving Conflict
  • Turning Negative Feedback to Positive
  • 5 Step Personal Leadership Plan – How to Make it Happen

Facilitator

Raimond Volpe

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.

Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.

Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS