Jan
11
Tue
Using the Hidden Job Market for Success @ On line
Jan 11 @ 3:00 pm – 4:00 pm

NESA Webinar Recording

For The Staff Of BOOST subscribers only

USING THE HIDDEN JOB MARKET FOR SUCCESS

Tuesday 11 January 2021

3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)

BOOST subscribers Register here

TARGET GROUP

Frontline staff

SUMMARY

In the current competitive job market, there are thousands of unlisted jobs that are out there and available for your clients. These are the jobs that make up the Hidden Job Market and won’t be found using traditional job searching methods.
This webinar will explore the best practices to accessing those hidden jobs using non-traditional job search methods. If you want your job seekers to succeed, then this webinar is for you!

WHAT YOU CAN EXPECT

  • Identifying the hidden job market and making it work for your job seekers
  • Identify gaps in job search opportunities with job seekers
  • Best practices for finding work in the hidden job market
  • The importance of networking and empowering our clients to do it

Facilitator

Rebecca Herbertson 

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years experience working in Employment Services and ten years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.

Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.

Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

OTHER

This recording is expected to run for no more than an hour.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Jan
12
Wed
CONVERSATIONAL CONFIDENCE; CHAMPIONING MENTAL WELLBEING IN THE WORKPLACE @ On line
Jan 12 @ 3:00 pm – 4:00 pm

NESA Webinar - a free event

CONVERSATIONAL CONFIDENCE; CHAMPIONING MENTAL WELLBEING IN THE WORKPLACE

Wednesday 12 January 2022

3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)

TARGET GROUP

All staff

SUMMARY

Pleased register for the Conversational Confidence; Championing Mental Wellbeing in the Workplace webinar.

This webinar will explore how to build your confidence in having conversations focused on the mental wellbeing of your clients

The session will address the fears of what, when and how to communicate to a person who appears to be struggling.

This event if free to you because of the support of genU training. Please visit them here  

it will explore

  • Defining mental illness – Indicators of wellness and the vulnerability toward experiencing a mental illness.
  • Major Mental Illness categories affecting Australians and their prevalence.
  • Direct conversations to support those experiencing mental illness.
  • And, the next step on for you, and them.

Facilitator

JULES HADDOCK

Jules Haddock is an expert in the Mental Health industry, and a trainer with genU Training (RTO 5553).

An accomplished conversationalist in mental health education, Jules has an engaging and creative approach in helping communities understand mental illness and how to manage the invisible learning blocks and walls often confronted, in learning expeditions. She takes the myths and fictitious beliefs about mental illness, and weaves participants into developing safe and confident based approaches that can be used in supporting and maximising confidence in “the space” for both teacher and learner.

With gaiety and passion, she introduces us into an awareness of mental health literacy, recovery, and the importance of embracing strength based and person-centred learning for each student.

  • Principal Master Mental Health Instructor
  • President of Not for Profit Charity Art of the Minds
  • REACH Facilitator – Black Dog Institute.
  • Practicing Author and  Artist.

No cost to you. this event is supported by genU training

EVENT REGISTRATION

OTHER

This is a recording of the live webinar broadcast held in August 2021 . It is expected to run for no more than an hour.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Jan
14
Fri
Change Creates Opportunity … Always
Jan 14 @ 2:00 pm – 3:00 pm

NESA Webinar recording
FOR THE STAFF OF BOOST SUBSCRIBERS ONLY

Change Creates Opportunity ... Always

Friday 14 January 2022

2.00pm AEDT (1.30pm in SA, 1.00pm in QLD, 12.30pm in NT and 11am in WA)

staff of boost subscribers register here

TARGET GROUP

All staff

WHAT YOU CAN EXPECT

Nick Abrahams will discuss real-life case studies covering:

  • Embracing change as a positive
  • How to create an innovation culture
  • Where are the opportunities
  • Which ideas should be prioritised
  • The secret of successful execution

Facilitator

Nick Abrahams

Nick is global head of tech & innovation for Norton Rose Fulbright, a professional services firm with over 7,000 employees. Separate to NRF, seven years ago he founded online legal business, LawPath. LawPath now has over 200,000 users and was listed in the Deloitte Fast 50 as one of Australia’s fastest growing companies. He has written two books on technology.
He was named the Financial Times Newspaper’s, Asia Pacific Innovator of the Year in 2020 and his firm has won Global Legal Innovation of the Year for the last two years. Nick consults to organisations to help them achieve meaningful innovation.

OTHER

This recording will run for approximately 40 minutes.

 

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Jan
17
Mon
WORKING IN THE CARE AND SUPPORT SECTOR ENGAGEMENT CLINIC @ On line
Jan 17 @ 2:00 pm – 4:00 pm

NESA Webinar - a free event

WORKING IN THE CARE AND SUPPORT SECTOR ENGAGEMENT CLINIC

Monday 17 January 2022

2.00pm AEDT (1.30pm in SA, 1.00pm in QLD, 12.30pm in NT and 11.00am in WA)

TARGET GROUP

Frontline staff looking for extra objection handling skills

SUMMARY

The purpose is to provide you with objection handling tools that you can use, to take your job seekers from the precontemplation stage to action / job placement.

This clinic is focussed on how to overcome the difficult issue of objections, it is at no cost to you (free!) and it will run for approximately 2-hours.

Paul Diving is our objections handling guru, and he will provide you with advice, strategies, confidence and a range of responsive comments that you can add to your objection handling tool kit.

Rex Eagle is our objections handling emeritus and will provide you with his words of wisdom.

Audience: Anyone can attend, but this is a must for Frontline workers looking to improve their objection handling skills. If after registering you find that you cannot attend, don’t worry, the link to the recording will be emailed to you. 

ABOUT THE CARE AND SUPPORT SECTOR

The government spend on the NDIS was $21.5 billion in 2019 -2020, and it is increasing to over $30 billion by 2024 -2025. NDIS funds over 16,000 providers to deliver person centred services to over 400,000 people.

This sector is growing, which means that Australia is experiencing a huge demand for workers.

So what does it mean for the workers in the disability support sector?

• Growth means job security !

• Flexibility – works with your family life and other responsibilities – a great work life balance

• Variety – each day is different

• Mobility – get on the road and take your career with you

• Choice of job roles, many of which are level entry (no skills required, just common sense and a healthy attitude) – more than just a desk job !

• The sector loves to teach people on the job, so as your experience increases, new opportunities will open up for you.

• Have a say over how your career progresses


It offers security, grow, flexibility and choice, yet we are still finding it difficult to convince job seekers to work in the care and support sector.

OTHER

This is the recording of the clinic held in September 2021. The recording runs of approximately two hours.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Jan
19
Wed
Substance Affected – What You Should Be Aware Of @ On line
Jan 19 @ 3:00 pm – 4:00 pm

Substance Affected – What You Should Be Aware Of

Wednesday 19 January 2022

3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

Listen and interact with Sharon Mamo as she comprehensively discusses and answers your questions on substance abuse. Sharon will cover the range of and the effects of using current day illicit drugs and alcohol. Sharon will offer pragmatic tips and advice on how to work with affected clients.

WHAT YOU CAN EXPECT

  • An intriguing case Study and the Solution
  • The effect on the brain
  • Comparison of drugs
  • Types of drugs
  • The signs
  • Addiction, what is it?
  • The effects on health
  • Your values and attitudes

Facilitator

sharon mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For many years, she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for touching on 10 years now. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

Psychotherapist and Social Sciences & Trauma Professional, Counselling & AOD Specialist.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Jan
21
Fri
SUPPORTIVE DEBRIEFING STRATEGIES FOR STAFF @ On line
Jan 21 @ 12:00 pm – 1:00 pm

SUPPORTIVE DEBRIEFING STRATEGIES FOR STAFF

Friday 21 January 2022

12 noon AEDT (11.30am in SA, 11.00am in QLD, 10.30am in NT and 9.00am in WA)

EVENT REGISTRATION

TARGET GROUP

All staff should attend this one

SUMMARY

This webinar session is not intended to replace the important and crucial role of Employee assistance programs, on site OH&S, other support staff or allied professional help. The session is to provide information to staff that might find themselves in a situation where they are supporting a colleague or a client following an incident or after receiving distressing news. The aim of this session is to provide you with a few tools on how to listen and respond to a person talking about the feelings they experienced at the time.

WHAT YOU CAN EXPECT

  • The Myths
  • Seven Supportive debriefing strategies for staff
  • The Healthy workspace

Facilitator

Sharon mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years.

As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Jan
25
Tue
Building Rapport in 23 Seconds @ On line
Jan 25 @ 3:00 pm – 4:00 pm

Building Rapport in 23 Seconds

Tuesday 25 January 2022

3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

We have all heard how much first impressions matter and in our industry, positive relationships leading to engagement and retention are absolutely crucial.

Why is it important to build rapport? Because it gets the client’s subconscious mind to accept and begin to process your suggestions. By making them feel comfortable and relaxed, they are open to suggestions.

This webinar will explore how to quickly build rapport with someone.

WHAT YOU CAN EXPECT

  • Why it all starts with mindset
  • Why the first 23 seconds is crucial to creating a good impression
  • Introduction to Emotional Intelligence
  • Understanding the four personality types (DISC)
  • How to captivate your prospect’s attention
  • Timing your pitch perfectly
  • Learn to decrease the amount of rejections
  • Understand the client’s psychology and mindset.

Facilitator

raimond volpe

Raimond Volpe is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021. Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance. Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry. Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Jan
27
Thu
Redesign Your Client Resumes to Avoid Online Applications Screening Them OUT @ On line
Jan 27 @ 3:00 pm – 4:00 pm

Redesign Your Client Resumes to Avoid Online Applications Screening Them OUT

Thursday 27 January 2022

3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)

EVENT REGISTRATION

TARGET GROUP

All frontline staff

SUMMARY

Did you know that online application systems are rejecting your client resumes for simple things like a font type?

Have you and your client ever pulled together a great job application, flicked it off, waited, waited and waited, and received no reply? These days many organisations use HR Software to screen out documents based on formatting, lack of key words and other things that you may not be aware of.

The change from human eyes reviewing the initial application to computer software analysing the application has changed the way successful applications are formatted. This webinar will provide an understanding of those changes and how they are impacting on your clients success.

It will make you look at addressing criteria and your resume templates in a whole new light.

This is ideal for frontline staff who are advising clients on the application process and what they need to do to avoid being rejected by online application / recruitment databases / HR Software.

WHAT YOU CAN EXPECT

  • An understanding of how online applications are processed by screening software is essential to know so your clients are not screened out on the first pass
  • The importance of key words in your job seeker’s application and matching these to the advertisement or industry that they are applying for
  • Formatting and making things pretty- why this does not work with online applications. Fonts to use, and fonts not to use!
  • Keeping it simple – how irrelevant or complex information on your online resume or application can be hurting your client’s chances of ending up on the ” Yes” list
  • Resume – the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
  • The common mistakes that blocks resumes from getting through.

Facilitator

REBECCA HERBERTSON

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years experience working in Employment Services and ten years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.

Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.

Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Feb
8
Tue
How To Go From 0 To 100 In Motivation Every Day @ On line
Feb 8 @ 3:00 pm – 4:00 pm

How To Go From 0 To 100 In Motivation Every Day

Tuesday 8 February 2022

3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

A revamped, improved upon, golden oldie. New stuff added, it will be different to when it was last held.

Wouldn’t you love to wake up feeling motivated? Not having to use willpower to force yourself out of negativity so you can focus on the day ahead? This webinar reveals the top techniques you can use to take your motivation levels from 0 to 100 so you can be more productive, efficient and achieve your goals.

WHAT YOU CAN EXPECT

  • The scientific method of happiness
  • How stress and fear can be your friend
  • The crystal-clear principle
  •  Visualisation and creativity for success
  • Overcoming nerves
  • How to beat anxiety
  • Quick fix to a panic attack
  • How thoughts are formulated and how to drive them for success
  • Overcoming fear & rejection
  • Preventing procrastination and indecisiveness
  • Positively rewiring your brain through habits
  • How failure fits into success

Facilitator

Raimond Volpe

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.

Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.

Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Feb
9
Wed
Supporting the Recovery pathway of a person experiencing challenged Mental Wellbeing @ On line
Feb 9 @ 3:00 pm – 4:00 pm

Supporting the Recovery pathway of a person experiencing challenged Mental Wellbeing

Wednesday 9 February 2022

3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

Recovery and mental wellbeing, takes on two dimensions where we need to understand the clinical needs of professional support and appropriate referrals. Just as importantly, is assisting a person to understand and grow, their person centered, strength-based model of recovery.
This session will equip you with understanding the importance of mental wellness, and the vital contributions we can offer a client in maximizing their employment and vocation pathways.
For our job seekers and ourselves, this means success through an increased engagement towards creating a model and awareness of mental wellness, contributing to positive steps of engagement.

WHAT YOU CAN EXPECT

  • Understanding Recovery in the context of mental illness
  • Demonstrating principles of Person Centred, Active Support and Strength Based support approached
  •  Tools and strategies to assist a client in their personal Recovery journey

Facilitator

Jules Haddock

Jules Haddock is an expert in the Mental Health industry, and a trainer with genU Training (RTO 5553).

An accomplished conversationalist in mental health education, Jules has an engaging and creative approach in helping communities understand mental illness and how to manage the invisible learning blocks and walls often confronted, in learning expeditions. She takes the myths and fictitious beliefs about mental illness, and weaves participants into developing safe and confident based approaches that can be used in supporting and maximising confidence in “the space” for both teacher and learner.

With gaiety and passion, she introduces us into an awareness of mental health literacy, recovery, and the importance of embracing strength based and person-centred learning for each student.

  • Principal Master Mental Health Instructor
  • President of Not for Profit Charity Art of the Minds
  • REACH Facilitator – Black Dog Institute.
  • Practicing Author and  Artist.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL