Aug
4
Wed
Your Future Your Super legislation – what are the implications for you and your business & how to navigate changes required to meet new standards. – a free information session.. @ On line
Aug 4 @ 3:00 pm – 4:00 pm

Your Future Your Super legislation

what are the implications for you and your business & how to navigate changes required to meet new standards

a free information session

Wednesday 4 August 2021

3.00pm AEST (2.30pm SA & NT, and 1.00pm WA)

TARGET GROUP

Industry Management 

SUMMARY

NESA is pleased to welcome our valued partner, Aware Super to discuss the new legislation and how it may impact your business. This is must attend for all finance, payroll and people teams in preparation for the impact of Your Future Your Super legislation. Measures in regards to the stapling of super funds commences on 1 November 2021. This webinar session will give you the facts on what’s changing and how to prepare for this change.

This one hour online session will explore:

  • Stapling – changes to how you onboard new employees to your organisation
  • Fund Performance Test – what does this mean for underperforming funds?
  • What you can do to prepare – insight to the new processes and how you can get ahead

The topic Expert

Philip Seubert

A familiar face to many, Philip Seubert has been working with Job Services providers for over 10 years and has a great understanding of the pressures this sector works under. With over 20 years’ experience in the superannuation sector, Phil has helped finance and HR teams navigate many legislative changes over the years and will ensure that NESA members are prepared for what’s ahead.

A FREE INFORMATION SESSION BROUGHT TO YOU BY aware super

EVENT REGISTRATION
a free event

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

Any handouts will be distributed to all registrants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
11
Wed
Conversational Confidence; Championing Mental Wellbeing in the Workplace (sponsored by genU Training
Aug 11 @ 2:00 pm – 3:00 pm

NESA Webinar

A FREE WEBINAR SESSION!

Conversational Confidence; Championing Mental Wellbeing in the Workplace
(sponsored by genU Training)

Wednesday 11 August 2021

2.00pm AEST (1.30pm SA & NT and 12 noon WA)

EVENT REGISTRATION - A FREE WEBINAR!

MEMBERS AND NON MEMBERS

SUMMARY

NESA is pleased to invite you to the Conversational Confidence; Championing Mental Wellbeing in the Workplace webinar.

Join this webinar to explore how to build your confidence in having conversations focused on the mental wellbeing of your clients

The session will address the fears of what, when and how to communicate to a person who appears to be struggling.

IT WILL EXPLORE:

  • Defining mental illness – Indicators of wellness and the vulnerability toward experiencing a mental illness.
  • Major Mental Illness categories affecting Australians and their prevalence.
  • Direct conversations to support those experiencing mental illness.
  • And, the next step on for you, and them.

TOPIC EXPERT

Jules Haddock

Jules Haddock is an expert in the Mental Health industry, and a trainer with genU Training (RTO 5553).

An accomplished conversationalist in mental health education, Jules has an engaging and creative approach in helping communities understand mental illness and how to manage the invisible learning blocks and walls often confronted, in learning expeditions. She takes the myths and fictitious beliefs about mental illness, and weaves participants into developing safe and confident based approaches that can be used in supporting and maximising confidence in “the space” for both teacher and learner.

With gaiety and passion, she introduces us into an awareness of mental health literacy, recovery, and the importance of embracing strength based and person-centred learning for each student.

  • Principal Master Mental Health Instructor
  • President of Not for Profit Charity Art of the Minds
  • REACH Facilitator – Black Dog Institute.
  • Practicing Author and  Artist.

OTHER

This live broadcast will include ample Q&A time and is expected to last approximately an hour. Registrants will receive a PDF copy of the presentation and a certificate on completion. If you are unable to attend the live session, a link to the recording will be emailed to you.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

show genU your support

Click below to visit the genU Training website, to learn more about Mental Health courses on offer to support yourself and others.

About genU Training

At genU Training (RTO) it all starts with ‘U’! They believe that every learner is different, and want to help you reach your goals, whatever they may be through expert, and flexible training options.

genU Training is a division of Karingal St Laurence Limited ABN 74 614 366 031 • ACN 614 366 031 • TOID 5553

The genU Training experience:

  • One-one-one support
  • Experienced trainers
  • Industry connections
  • Real graduate employment
  • Practical placement opportunities
  • Dedicated language, literacy, and numeracy support
  • Government subsidies for eligible individuals

GENU WEBSITE

Head to the genU Training website to learn more about their other training opportunities

Aug
12
Thu
Time and Energy Management Strategies for People Working in Employment Services @ On line
Aug 12 @ 2:00 pm – 3:00 pm

Time and Energy Management Strategies for People Working in Employment Services

Thursday 12 August 2021

2.00pm AEST (1.30pm in SA & NT, and 12 noon in WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

Managing your time and energy is important when working in a fast paced work environment, such as the Employment services sector. Satisfaction, success and sanity results from how you plan and prioritise your time. Managing your energy is also important when delivering excellence in the customer service experience.

WHAT YOU CAN EXPECT

  • Time management techniques that will help you focus on the key priorities of your meetings and workload.
  • Energy management techniques that will help you preserve your energy and have more energy in your day.
  • Examples of high performing individuals – How they manage their time and energy.

Facilitator

Leonie Lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

Leonie has been nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.

She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
17
Tue
Building Better Connections – Working with Different Personalities @ Online broadcast
Aug 17 @ 2:00 pm – 3:00 pm

Building Better Connections - Working with Different Personalities

Tuesday 17 August 2021

2.00pm AEST (1.30pm SA & NT, and 12 noon in WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

This is a fun, simple and a highly effective tool designed to help all staff build stronger, more meaningful connections FASTER!

Whether it’s front line staff building trusting connections with clients, business development consultants working with employers, Leaders interacting with teams or ALL STAFF dealing with each other, this will help you in creating and keeping productive relationships. 

By the end of this session participants will have a highly practical tool they can use to build trust, respect and stronger connections with those around them.

The Building Better Connections webinar uses the DiSC Behavioural Profiling tool as it’s framework.

WHAT YOU CAN EXPECT

 

  • Identify each behaviour type – there are 4
  • Understand and respect the value each type brings to the team and workplace
  • Motivate and engage each behaviour type based on their deeply rooted ‘needs’
  • Appreciate each types area of weakness and ways to address these
  • Adapt your behaviour when interacting with each type to build higher levels of trust and connection

Facilitator

Mike Symonds

With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a Certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
18
Wed
How Frontline staff can use LinkedIn to get their jobseekers employed @ Online broadcast
Aug 18 @ 2:00 pm – 3:00 pm

HOW FRONTLINE STAFF CAN USE LINKEDIN TO GET THEIR JOBSEEKERS EMPLOYED

Wednesday 18 August 2021

2.00pm AEST (1.30pm SA & NT and 12 noon WA)

TARGET GROUP

All frontline staff

SUMMARY

Listen to Leonie Lam as she explains how you can use LinkedIn as a tool to get your jobseekers employed. Jobseekers need to be more creative and innovative in approaching potential employers. Using LinkedIn can help your jobseekers secure jobs; It’s a powerful tool for jobseekers (and for you) to link and network with employers.

WHAT YOU CAN EXPECT

Attend this this webinar, and discover:

  • Techniques in using LinkedIn to build stronger relationships with employers and support their employer branding strategies. This will potentially position you as the go to person for their recruitment needs and increase the chances of the jobseeker securing employment.
  • Tips to help your jobseekers find work and improve their visibility online and build their confidence in their job search.
  • Online networking strategies to develop the job seeker’s strategic network in a targeted industry.
  • Examples of how it works for:
    o A professional in-between jobs,
    o A person with a jagged work history,
    o A young person looking for an apprenticeship,
    o A return to work parent.

Facilitator

LEONIE LAM

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

Leonie has been nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.

She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

EVENT REGISTRATION

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
20
Fri
Supportive Debriefing Strategies for Staff @ On line
Aug 20 @ 12:00 pm – 1:00 pm

SUPPORTIVE DEBRIEFING STRATEGIES FOR STAFF

Friday 20 August 2021

12 noon AEST ( 11.30am SA & NT and 10.00am WA)

TARGET GROUP

All staff should attend

SUMMARY

This webinar session is not intended to replace the important and crucial role of Employee assistance programs, on site OH&S, other support staff or allied professional help. The session is to provide information to staff that might find themselves in a situation where they are supporting a colleague or a client following an incident or after receiving distressing news. The aim of this session is to provide you with a few tools on how to listen and respond to a person talking about the feelings they experienced at the time.

WHAT YOU CAN EXPECT

  • The Myths
  • Seven Supportive debriefing strategies for staff
  • The Healthy workspace

Facilitator

SHARON MAMO

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years.

As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

EVENT REGISTRATION

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants and a certificate to all participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
26
Thu
Working in the Care and Support sector Engagement Clinic – a free event @ On line
Aug 26 @ 11:00 am – 1:00 pm

NESA Peer Clinic

Working in the Care and Support sector Engagement Clinic

Thursday 26 August 2021

11.00am AEDT (10.30am SA & NT, and 9.00am WA)

NESA in collaboration with the Boosting the Local Care Workforce Program (BLCW) is holding a free online - Working in the Care and Support Sector Engagement Clinic

WHAT YOU CAN EXPECT

The purpose is to provide you with objection handling tools that you can use, to take your job seekers from the precontemplation stage to action / job placement.

This clinic is focussed on how to overcome the difficult issue of objections, it is at no cost to you (free!) and it will run for approximately 2-hours.

Join Paul Diviny online.

Paul is our objections handling guru, and he will provide you with advice, strategies, confidence and a range of responsive comments that you can add to your objection handling tool kit.

Audience: Anyone can attend, but this is a must for Frontline workers looking to improve their objection handling skills. If after registering you find that you cannot attend, don’t worry, the link to the recording will be emailed to you. 

About the Care and Support sector

The government spend on the NDIS was $21.5 billion in 2019 -2020, and it is increasing to over $30 billion by 2024 -2025. NDIS funds over 16,000 providers to deliver person centred services to over 400,000 people.

This sector is growing, which means that Australia is experiencing a huge demand for workers.

So what does it mean for the workers in the disability support sector?

• Growth means job security !

• Flexibility – works with your family life and other responsibilities – a great work life balance

• Variety – each day is different

• Mobility – get on the road and take your career with you

• Choice of job roles, many of which are level entry (no skills required, just common sense and a healthy attitude) – more than just a desk job !

• The sector loves to teach people on the job, so as your experience increases, new opportunities will open up for you.

• Have a say over how your career progresses


It offers security, grow, flexibility and choice, yet we are still finding it difficult to convince job seekers to work in the care and support sector.

Our Topic Expert

Paul Diviny
Paul is an accomplished senior executive and leader in the Employment Services, Financial Services and Consulting industries with extensive international experience in Australia, New Zealand, UK and USA. He has a consistent track record in line management and consulting with Recruitment Companies, Banks, Government, Superannuation Funds, Global Not for Profits, and Multinational enterprises. Paul’s extensive experience includes:
  • Project Management (up to 3 years)
  • People Leadership (up to 400 employees)
  • Strategic Planning (up to $60 billion footings) and Budget Management (up to $50m)
  • Business Development (up to $2 billion turnover) and Marketing (new product development and management)
  • Operations Management/Shared Services/IT (Wealth & Banking)
Paul is a “hands on” project leader and line manager whose ability to easily switch between the bigger picture and the detail has been the key to his success. He runs a strategic sales consulting and training business in addition to his other responsibilities.
REGISTER NOW

House keeping

The session is expected to run for approximately 2 hours including ample Q&A and discussion time.

All registrants will receive a copy of any handouts, and participants a Certificate of attendance.  

Audience: Anyone can attend, but this is a must for Frontline workers looking to improve their objection handling skills.

If after registering you find that you cannot attend, don’t worry, the link to the recording will be emailed to you.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Aug
27
Fri
Managing Unconscious Bias @ Online broadcast
Aug 27 @ 12:00 pm – 1:00 pm

Managing Unconscious Bias

Friday 27 August 2021

12 noon AEST (11.30am SA & NT, and 10.00am WA)

EVENT REGISTRATION

TARGET GROUP

All staff

SUMMARY

The purpose of this webinar is to raise awareness of unconscious bias and its impact on client engagement. It will examine the unconscious and conscious bias and the role it plays in a workplace. The aim is to leave you with information for further building an inclusive positive customer experience.

WHAT YOU CAN EXPECT to hear about

  • The link between unconscious bias and inclusion, and its impact on client engagement
  • The prevalence, the impact of bias and taking action to reduce bias in your work life
  • Identify techniques to reduce bias

 

Facilitator

Sharon mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years.

As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Sep
2
Thu
Working in the Care and Support sector Engagement Clinic – A Free Event @ On line
Sep 2 @ 11:00 am – 1:00 pm

NESA Peer Clinic

Working in the Care and Support sector Engagement Clinic

Thursday 2 September 2021

11.00am AEST (10.30am SA & NT, and 9.00am WA)

NESA in collaboration with the Boosting the Local Care Workforce Program (BLCW) is holding a free online - Working in the Care and Support Sector Engagement Clinic

WHAT YOU CAN EXPECT

The purpose is to provide you with objection handling tools that you can use, to take your job seekers from the precontemplation stage to action / job placement.

This clinic is focussed on how to overcome the difficult issue of objections, it is at no cost to you (free!) and it will run for approximately 2-hours.

Join Paul Diviny online.

Paul is our objections handling guru, and he will provide you with advice, strategies, confidence and a range of responsive comments that you can add to your objection handling tool kit.

Audience: Anyone can attend, but this is a must for Frontline workers looking to improve their objection handling skills. If after registering you find that you cannot attend, don’t worry, the link to the recording will be emailed to you. 

About the Care and Support sector

The government spend on the NDIS was $21.5 billion in 2019 -2020, and it is increasing to over $30 billion by 2024 -2025. NDIS funds over 16,000 providers to deliver person centred services to over 400,000 people.

This sector is growing, which means that Australia is experiencing a huge demand for workers.

So what does it mean for the workers in the disability support sector?

• Growth means job security !

• Flexibility – works with your family life and other responsibilities – a great work life balance

• Variety – each day is different

• Mobility – get on the road and take your career with you

• Choice of job roles, many of which are level entry (no skills required, just common sense and a healthy attitude) – more than just a desk job !

• The sector loves to teach people on the job, so as your experience increases, new opportunities will open up for you.

• Have a say over how your career progresses


It offers security, grow, flexibility and choice, yet we are still finding it difficult to convince job seekers to work in the care and support sector.

Our Topic Expert

Paul Diviny
Paul is an accomplished senior executive and leader in the Employment Services, Financial Services and Consulting industries with extensive international experience in Australia, New Zealand, UK and USA. He has a consistent track record in line management and consulting with Recruitment Companies, Banks, Government, Superannuation Funds, Global Not for Profits, and Multinational enterprises. Paul’s extensive experience includes:
  • Project Management (up to 3 years)
  • People Leadership (up to 400 employees)
  • Strategic Planning (up to $60 billion footings) and Budget Management (up to $50m)
  • Business Development (up to $2 billion turnover) and Marketing (new product development and management)
  • Operations Management/Shared Services/IT (Wealth & Banking)
Paul is a “hands on” project leader and line manager whose ability to easily switch between the bigger picture and the detail has been the key to his success. He runs a strategic sales consulting and training business in addition to his other responsibilities.

House keeping

The session is expected to run for approximately 2 hours including ample Q&A and discussion time.

All registrants will receive a copy of any handouts, and participants a Certificate of attendance.  

Audience: Anyone can attend, but this is a must for Frontline workers looking to improve their objection handling skills.

If after registering you find that you cannot attend, don’t worry, the link to the recording will be emailed to you.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

NESA Masterclass – Members Only Virtual Event
Sep 2 @ 3:30 pm – 5:00 pm

NESA MASTERCLASS SERIES

Labour Market Inclusion for Clients with Multiple Barriers

Thursday 2 september 2021 | Public event

Days
Hours
Minutes

Labour Market Inclusion for Clients with Multiple Barriers

THURS 2 SEPT 2021 | 3.30PM – 5.00PM AEST

We are pleased to announce our second Masterclass for the year as part of our on-line international innovation tour.

This Masterclass will focus on experiences of European Public Employment Services in providing high quality services to their most disadvantaged and vulnerable clients in an era of rapid digitilisation (please see below for the overview from our European colleagues) and will be facilitated by Employment Policy Consultant, Miguel Peromingo.

"This masterclass presents and discusses successful approaches and recent adjustments of PES in the European Union in how to guarantee that none of their clients is left behind."

OVERVIEW

“The Covid-19 pandemic has undoubtedly accelerated the use of digital tools in the labour market and, in many ways, empowered some job-seekers to own their career decisions more, for example by being more involved in job search or decisions on their upskilling. On the other side, growing unemployment/underemployment and persistent lack of digital skills and access has pushed those that were already far from the labour market before the crisis further into low employability and the struggle with multiple barriers such as social and economic challenges, physical and mental health conditions, and impacts of long-term unemployment including lowered self-esteem.

Employment services all over the world face tough decisions on how to service their most vulnerable clients while their service infrastructure for face-to-face contacts is being dismantled in favour of more digital access. Hybrid models are a walkable path, but only if they are paired with client-focused case management and a clear nod towards digital skills training.

This masterclass presents and discusses successful approaches and recent adjustments of PES in the European Union in how to guarantee that none of their clients is left behind.”

FACILITATOR

Mr. Miguel Peromingo

Miguel Peromingo is a freelance consultant on global labour markets and employment services. His work focuses on the future of work, delivery models of public employment services (PES) and change management in public institutions.

SPEAKERS

Sweden

Karin Johansson is Senior Officer at Arbetsförmedlingen, the Swedish Public Employment Service. She has an educational background as occupational therapist and is responsible for strengthening and developing national support within work-oriented rehabilitation for jobseekers with different health barriers.

Switzerland

Dorit Griga is Senior Manager of the International Relations at the Swiss State Secretariat for Economy, which operates as national PES coordinator. She is a social scientist with many years of experience in carrying out projects and studies in the field of education and labour market policy.

Switzerland

Davide Li Cavoli is the project manager for the current digitization of the Unemployment Insurance in Switzerland. He has 15 years of experience in project and project portfolio management as well as in the area of web portals in the automotive sector, public authorities and real estate.

France

Ashley Wareing works for the benchmark department of the HQ of Pôle employ, the French PES. Ashley has developed a wide range of projects in international benchmarking, strategy, services to jobseekers and businesses, partnerships, digitalization, training, career guidance, vulnerable groups and labour market analysis.

REGISTRATION

NESA MEMBER REGISTRATION

$ 330
00
PER PERSON
  • VIRTUAL EVENT
  • THU 2 SEP 2021
  • 3.30PM - 5.00PM AEST

NON-MEMBER REGISTRATION

$ 396
00
PER PERSON
  • VIRTUAL EVENT
  • THU 2 SEP 2021
  • 3.30PM - 5.00PM AEST

CONTACT US

SHIRLEY FISHER

Executive Assistant to Sally Sinclair, CEO and Board Secretariat