Apr
30
Fri
Reading Body Language and Micro Expressions @ On line broadcast
Apr 30 @ 1:00 pm – 2:00 pm

Reading Body Language and Micro Expressions

Friday 30 April 2021

1.00pm AEST (11.30am SA & NT and 11.00 in WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

WORKWAYS STAFF ONLY

TARGET GROUP

All staff

SUMMARY

Do you ever wish you could know what someone is thinking? Understanding body language can help you communicate better in any situation. Overall having these skills allows you to move more easily through everyday life.

Here are some examples of how understanding and utilising body language can benefit you:

  • It helps you make a better first impression;
  • It improves your public speaking;
  • It helps you succeed at job interviews and to handle performance reviews;
  • It even helps with handling feedback in personal relationships.

Perhaps you want to improve your own non-verbal communication? Your ability to understand and interpret body language can help you to pick up on unspoken issues or negative feelings in others. Most importantly you can also use body language in a positive way to add strength to your verbal messages.

WHAT YOU WILL HEAR ABOUT

  • How to read people
  • How to read people’s body language
  • How to monitor your own body language
  • How to adjust your own body language to become a more effective communicator
  • How to change other people’s body language for a win-win situation
  • How to detect hidden emotions
  • To Increase your Emotional Intelligence (EQ)
  • How to recognise the most common variations of 7 emotions
  • Understanding Micro Expressions and their importance
  • Reading Micro Expressions and the intentions being communicated
  • Mastering non-verbal communication
  • Understanding your brain and physiology

Facilitator

Raimond Volpe

Raimond Volpe is an established and experienced Sales Trainer. He has over 25 years sales experience in finance, recruitment and pharmaceutical industries. He was the #1 BDM at Toll People for two years in a row, winning the National Finance Industries, BDM of the Year Award. Prior to sales, he was the director of Five Finance, a mortgage broking and insurance company that won many awards including the Allianz & Tower Finance Broker Company of the Year Award in 2007.

Mindset plays a big part in Raimond’s sales training, as the right attitude is an integral part in a successful sales process.

Raimond is an International Best Selling Author in the Self-Help industry, with his book ‘Success For Living’ . Shortly after it’s release, it became an international bestseller in x5 countries. Since then, it has been number #1 in Australia in the Self Help Category for many months in a row.

Raimond believes that with a solid sales process, winning attitude and advanced selling skills, excellence can be achieved in any industry.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants, and a certificate of attendance for all participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
5
Wed
Staying Cool Under Pressure @ Online broadcast
May 5 @ 3:00 pm – 4:00 pm

Staying Cool Under Pressure

Wednesday 5 May 2021

3.00pm AEST (2.30pm in SA & NT and 1.00pm in WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

WORKWAYS STAFF ONLY

TARGET GROUP

All staff

SUMMARY

One of the key traits of emotionally intelligent people is that they are able to keep their head when all around seems in chaos. Their ability to remain calm under pressure and to model resilience has a significant flow-on effect on their peers and the rest of the organisation.

Staying Cool Under Pressure is an exploration into the world of understanding stress and regulating emotions. It’s the nearest we’ll get to having a user manual for the brain and the strategies that Clare shares are guaranteed to work… if implemented.

 

WHAT YOU CAN EXPECT

  • Identifying the key parts of the brain responsible for staying calm and for ‘losing it’
  • Exploring 4 core pressure sources in the workplace
  • Building self-awareness around your individual pressure points
  • Identifying your sweet spot for positive stress and performance
  • Learning 8 strategies for staying cool under pressure, all of which are immediately implementable

Facilitator

Clare Edwards

Clare is a change-maker. She helps organisations to tap into the collective potential of their people so that they can master personal leadership, thrive in change and stay fully engaged. A passionate storyteller and inspiring speaker, Clare takes her audiences on an experiential journey, leaving them filled with new insights, keen to know more and motivated to change. Clare’s corporate background spans 2 decades of working in senior management roles with global IT companies, surviving the dot com ‘boom and bust’ of the early millennium and thriving in complex, fast-paced change environments. Clare makes the complex simple. She has studied neuroleadership extensively and brings theory and concepts to life, helping people to uncover the full potential of their amazing brain and its ability to change – without the psychobabble.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants and a certificate of attendance to participants

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
6
Thu
Managing Challenging and Aggressive Client Behaviour @ Online broadcast
May 6 @ 3:00 pm – 4:00 pm

NESA Coaching Program

ONLINE | 2 PARTS

Managing Challenging and Aggressive Client Behaviour

Thursday 6 & 13 May 2021

Starts 3.00pm AEST (2.30pm in SA & NT and 1.00pm WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

WORKWAYS STAFF ONLY

TARGET GROUP

All staff

SUMMARY

When working with people from different walks of life on a daily basis, and often requesting them to undertake activities they may not be enthusiastic about, some level of challenging behaviour is inevitable. This is a two session on line coaching program designed to build skills in dealing effectively with challenging behaviour from an employment service industry perspective.
The coaching program aims to provide you with all the skills to help you understand and deal with the challenges of a modern-day client-centred employment service. Participants will acquire knowledge on how to enhance their communication techniques and to avoid conflict in the workplace. The model of delivery for this coaching program requires ‘learning by doing’, an active learning approach, whereby participants are expected to contribute to the discussion of techniques and to consider alternative and innovative approaches.

WHAT YOU CAN EXPECT

Session one: Self-management, resilience, and communication & listening skills: Thursday 6 May 2021 at 3.00 pm AEST (2.30pm SA & NT, and 1.00pm WA) 

  • Understand the principles of how to self-manage and remain resilient in confronting situations.
  • How to maintain safe limits and set client expectations.
  • Understand how good communication can influence people.
  • Learn how to develop effective listening skills and assist clients to develop new skills in communication

Session two: Barriers and limiting client behaviour, responding effectively, and maintaining personal and others safety: Thursday 13 May 2021 at 3.00 pm AEST (2.30pm SA & NT, and 1.00pm WA) 

  • Understand the barriers to effective communication and how to maintain limits on client behaviour
  • How to recognise and deal with clients effectively when you feel like you are being provoked.
  • Have opportunities through case examples to link theory to practice and application for a safe environment.

Facilitator

Linda Pierson

Linda Pierson is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a Bounce trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver the Bounce Program within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.

cost

NESA Member

$ 120
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 150
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time. A PDF copy of the presentation will be distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
12
Wed
The 6 Step Sales Process for Successful Employer Engagement @ Online broadcast
May 12 @ 3:00 pm – 4:00 pm

The 6 Step Sales Process for Successful Employer Engagement

Wednesday 12 May 2021

3.00pm AEST (2.30pm & NT, and 1.00pm WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

WORKWAYS STAFF ONLY

TARGET GROUP

Anyone that works with employers

SUMMARY

Put simply, a sales process is a step-by-step roadmap to success. It’s a thought out and strategic template for achieving your business development objectives and replicating an expected level of performance. Using a structured and strong business development process have been proven to outperform competitors that don’t. Implementing a systematic business development process allows you to focus on your performance, ‘job’ generation and employer retention.

WHAT YOU CAN EXPECT

  • The tools to build and perfect your sales process
  • The 6 stages of the sales process
  • How to build a strong pipeline
  • How to attract prospects and convert more employers than you thought you could ever handle
  • How to be impactful in both presentations and meetings
  • How to increase employer retention while building strong referral networks

Facilitator

Raimond Volpe

Raimond Volpe is an established and experienced Sales Trainer. He has over 25 years sales experience in finance, recruitment and pharmaceutical industries. He was the #1 BDM at Toll People for two years in a row, winning the National Finance Industries, BDM of the Year Award. Prior to sales, he was the director of Five Finance, a mortgage broking and insurance company that won many awards including the Allianz & Tower Finance Broker Company of the Year Award in 2007.

Mindset plays a big part in Raimond’s sales training, as the right attitude is an integral part in a successful sales process.

Raimond is an International Best Selling Author in the Self-Help industry, with his book ‘Success For Living’ . Shortly after it’s release, it became an international bestseller in 5 countries. Since then, it has been number #1 in Australia in the Self Help Category for many months in a row

Raimond believes that with a solid sales process, winning attitude and advanced selling skills, excellence can be achieved in any industry.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants and a certificate for participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
19
Wed
Reset your Mindset – Mindfulness @ Online broadcast
May 19 @ 3:00 pm – 4:00 pm

Reset your Mindset – Mindfulness

Wednesday 19 May 2021

3.00pm AEST (2.30pm SA & NT, and 1.00pm WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT AUSTRALIA
STAFF ONLY

GLOBAL SKILLS
STAFF ONLY

FORREST PERSONNEL
STAFF ONLY

My Pathways Logo

MY PATHWAY
STAFF ONLY

WISE EMPLOYMENT
STAFF ONLY

WORKWAYS
STAFF ONLY

TARGET GROUP

All staff

SUMMARY

Mindfulness is the practice of paying attention in the present moment and doing it with non-judgment. Discover Mindfulness strategies that will help you be more effective in your life and at work. Learn about how you can introduce these techniques with your clients and colleagues.

Regulating the mind is like driving a car and constantly having to shift gears to ever-changing traffic conditions. Mindfulness teaches you to be aware of what mental gear you are in and gives you the skills to disengage and engage when you choose. The practice of mindfulness sharpens your focus so you can do something about your mind being constantly distracted and mentally hijacked. (Marianne Vicelich, Author & Entrepreneur)

WHAT YOU CAN EXPECT

  • What are the benefits of mindfulness practices
  • Experience a 5-minute guided mindfulness session
  • Simple and effective techniques that will help you more productive at work (and in life)

Expected outcomes

  • Manage negative self-talk and irrational thinking
  • Become more responsive instead of reactive
  • Increase resilience
  • Become less preoccupied with concerns

Facilitator

Leonie Lam

Leonie has been practicing yoga and mindfulness techniques for more than 5 years. She is a Mindfulness Leader in an online community of over 3,500 members where she encourages people to practice mindfulness every day.
In addition, Leonie is a recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. She is a qualified Trainer, Speaker, HR Consultant and Career Coach. Leonie uses mindfulness techniques in helping individuals navigate through change and transition in their career.
As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training and coaching programs, where mindfulness techniques is a key component in these programs.
Leonie has a Bachelor of Arts with a major in Psychology, a Master of Commerce with a major in Human Resources and a Certificate IV in Training and Assessment. She also studies Philosophy at the School of Practical Philosophy.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
20
Thu
Redesign Your Client Resumes and Avoid Online Applications Screening Them OUT @ Online broadcast
May 20 @ 3:00 pm – 4:00 pm

Redesign Your Client Resumes and Avoid Online Applications Screening Them OUT

Thursday 20 May 2021

3.00pm AEST (2.30pm in SA & NT, and 1.00pm WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT AUSTRALIA
STAFF ONLY

GLOBAL SKILLS
STAFF ONLY

FORREST PERSONNEL
STAFF ONLY

My Pathways Logo

MY PATHWAY
STAFF ONLY

WISE EMPLOYMENT
STAFF ONLY

WORKWAYS
STAFF ONLY

TARGET GROUP

Frontline staff

SUMMARY

This is ideal for frontline staff who are advising clients on the application process and what they need to do to avoid being rejected by online application / recruitment databases / HR Software.


Have you and your client ever pulled together a great job application, flicked it off, waited, waited and waited, and received no reply? These days many organisations use HR Software to screen out documents based on formatting, lack of key words and other things that you may not be aware of.

The change from human eyes reviewing the initial application to computer software analysing the application has changed the way successful applications are formatted. This webinar will provide an understanding of those changes and how they are impacting on your clients success.

It will make you look at addressing criteria and your resume templates in a whole new light.

WHAT YOU CAN EXPECT

  • An understanding of how online applications are processed by screening software is essential to know so your clients are not screened out on the first pass
  • The importance of key words in your job seeker’s application and matching these to the advertisement or industry that they are applying for
  • Formatting and making things pretty- why this does not work with online applications. Fonts to use, and fonts not to use!
  • Keeping it simple – how irrelevant or complex information on your online resume or application can be hurting your client’s chances of ending up on the ” Yes” list
  • Resume – the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
  • The common mistakes that blocks resumes from getting through.

Facilitator

Rebecca Herbertson

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years experience working in Employment Services and ten years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients.

Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development.

Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants. 

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
21
Fri
New Employment Services – Preparing for Your Proposal @ On line in 3 parts
May 21 @ 2:00 pm – 4:00 pm

NESA workshop

ONLINE | 3 PART

New Employment Services - Preparing for Your Proposal

Starts Friday 21 May 2021

Starts 2.00pm AEST (1.30pm SA & NT, and 12 noon in WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

Who Will Benefit from Participating in this Online Workshop

  • Existing providers of the Government funded employment services
  • Cohort specialists – such as, organisations working with Indigenous Australians, Culturally & Linguistically Diverse (CALD), Refugees, People with Disability, Ex-offenders, Youth (<25), Retrenched workers and more
  •  Large employers and employer recruitment specialists / agencies
  • Other peak bodies looking to support their members to enter the employment services sector
  • Members of allied industries that are looking to complement their usual specialist service delivery.

who is the national employmnet services association (nesa)

NESA was established in 1997 and is the peak body for Australian employment services. Our membership is diverse and inclusive of not-for-profit, for-profit and public organisations engaged in the delivery of Australian employment services and complementary programs. NESA is the only representative body that supports providers and delivers advocacy across all programs including jobactive, Disability Employment Services, the Community Development Program, and complementary programs such as Transition to Work, Time to Work and Career Transition Assistance. We lead, collaborate and engage with key stakeholders throughout Australia, always focussed on a holistic, positive notion of employment.

Australia is a world leader in the provision of contracted employment services. NESA delivers tailored, market-specific policy support and guidance, advisory services, program design, professional development and capacity building. NESA is the bridge between government and the employment services sector.

CEO, Sally Sinclair, is at the forefront of employment services policy both domestically and internationally. Sally is also a member of the Employment Services Advisory Group, which has a remit to provide advice and feedback to the government on the New Employment Services Model.

SUMMARY

Are your ready to capture opportunities in the delivery of New Employment Services?

The Department of Education, Skills and Employment (DESE) is expected to soon announce the purchasing details for New Employment Services which will replace jobactive as Australia’s largest employment program from July 2022. 

The New Employment Services model represents the most significant reform Australian employment services have experienced in its 22 years of operation. 

It is intended purchasing will result in retention of expertise from amongst existing employment providers as well as create opportunity for new providers to enter the market, particularly those with specialist expertise. Organisations working with groups such as Indigenous Australians, culturally & linguistically diverse (CALD), refugees, people living with disability, ex-offenders, young people or homeless, for example or those working with large employers and recruitment specialists may find New Employment Services offers them significant opportunities.

The new model requires new thinking and approaches to develop a winning service model and delivery strategies that are central to a strong bid. It is expected that the Request for Proposal process will be highly competitive and preparation will be critical to success. 

To assist potential bidders prepare for the Request for Proposal, the National Employment Services Association (NESA) is delivering Preparing for Your Proposal in May 2021. The online workshop will include three online sessions delivered by our Senior Policy Adviser, designed to give you an invaluable background and understanding of the employment services sector, employment policies and the service delivery operating environment.

The New Employment Services – Preparing for Your Proposal workshop will be delivered online in 3 modules.

WHAT YOU CAN EXPECT

Module 1: Understanding Australian Employment Services
Friday 21 May 2021 at 2.00pm AEST (1.30pm SA & NT, and 12 noon WA)

  • Evolution of Australia’s public employment services: 1998 to today
  • Why do we have public employment services?
  • Sector overview – size, funding, diversity
  • Who do employment services assist? – the caseload profile
  • The job seeker journey and role of the employment provider
  • What does unemployment look like today?
  • Employment opportunities in a rapidly changing world
  • Working with complementary programs
  • Employment services in 2022 – what will the model look like?

 

Module 2: Preparing to bid – What Do I Need to Know?
Monday 24 May 2021 at 2.00pm AEST

  • The 2022 model: panels, sub-panels and licences
  • Panel and licence periods
  • Licence Reviews, Performance Management and the Quality Assurance Framework
  • Generalists, Cohort Specialists and Workforce Specialists
  • Employment Services bid assessment – What do DESE look for in a bid?
  •  Keeping up to date with information and announcements

 

Module 3: The Employment Services IT Environment
Wednesday 26 May 2021 at 2.00pm AEST

  • The Employment Services Portal
  • ESS Web – the Employment Services IT System
  • Data and Reports – the Data Warehouse
  • Internal and Third Party Employment Systems
  • Right Fit for Risk – DESE’s Cybersecurity Requirements

Meet Your Presenter

Damien Opolski – Senior Policy Advisor – National Employment Services Association (NESA)

Damien has over 35 years of experience and depth of skills in all facets of Australian employment services. 

Earlier in his career Damien spent a number of years on the ‘front line’ working in the former Commonwealth Employment Service (CES). Damien estimates he has conducted over 10,000 job seeker interviews and worked with hundreds of employers. 

While working with the Department of Employment as Director of the Learning Centre Damien managed development of the training platform, training strategies and materials to ensure the 20,000+ professionals engaged in the delivery of Australian employment services received training to undertake their role. As a Senior Policy Advisor with NESA, Damien continues to support member organisations navigate contract requirements, with a strong focus on IT and cyber security, as well as continuing to develop front line practice as a regular workshop presenter for NESA. 

Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience; and he has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.

Damien Opolski

cost

NESA Member

$ 440
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 715
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

Each online session is expected to run up to 2 hours including ample Q&A and discussion time.

A PDF copy of the presentation will be distributed to all registrants.

Once the series has been completed, participants will receive a Certificate of Completion.

Alternatively, this 3 part workshop is available to be delivered online In-house to your team

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
27
Thu
Building Stronger Teamwork @ Online broadcast
May 27 @ 3:00 pm – 4:00 pm

Building Stronger Teamwork

Thursday 27 May 2021

3.00pm AEST (2.30pm in SA & NT, and 1.00pm WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT AUSTRALIA
STAFF ONLY

GLOBAL SKILLS
STAFF ONLY

FORREST PERSONNEL
STAFF ONLY

My Pathways Logo

MY PATHWAY
STAFF ONLY

WISE EMPLOYMENT
STAFF ONLY

WORKWAYS
STAFF ONLY

TARGET GROUP

Team leaders and managers, or those aspiring to be.

SUMMARY

The Building Stronger Teamwork webinar is an interactive and highly practical session designed to provide your leaders with a range of simple and effective tools and methods they can use for creating strong teams, improving teamwork, and improving performance.

Mike will fill your toolbox with a range of resources you can easily pull out during daily huddles, team meetings, group discussions, one on one’s and any other time you interact with your team.

WHAT YOU CAN EXPECT TO HEAR ABOUT

  •  What is Teamwork?
  • 3 Essential Elements
  • What are they?
  • What you can do!
WHAT YOU CAN EXPECT TO TAKE AWAY FROM THIS SESSION
 
  • Creating stronger team connections
  • Improving the way staff work together
  • Boosting team performance

Facilitator

Mike Symonds

With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Jun
7
Mon
2021 Pre-Conference Masterclass
Jun 7 @ 3:30 pm – 5:00 pm

EVENT DETAILS

Pre-Conference Masterclass – Digital transformation – global trends in hybrid employment service delivery

Event Date: Monday 7 June 2021
Event Time: 3.30pm – 5.00pm AEST
Venue: QT Canberra
Hybrid Event

This Masterclass was the first session to be held as part of NESA’s Online International Innovation Tour 2021. As we were not able to travel internationally, NESA brought together the International experts to share their knowledge and experiences to the Australian employment services sector.

Registration

NESA MEMBER REGISTRATION

$ 330
00
per participant
  •  

NON- MEMBER REGISTRATION

$ 396
00
per participant
  •  

EVENT FORMAT

Sally Sinclair, CEO NESA will be facilitating the online session in-person at the QT Canberra. A panel of International experts will be presenting and participating online live.

You can register to attend in-person or virtually.

EVENT DESCRIPTION

 ”Digital transformation – global trends in hybrid employment service delivery”. 

Employment services all over the world are firefighting the immediate labour market impact of COVID-19 and bracing for a future world of work with the after-effects of lockdowns, but also with the potential of digitization and growth. Digital tools are a great help in making employment accessible and skills more visible, if you know how to use them and when to better stick with face-to-face services. This masterclass offers an overview of what successful employment services from different parts of the world are currently using or planning to develop in hybrid services to their clients.

The public employment service of Estonia, one of the forerunners in e-governance, will share experience in what works and what does not in digital transformation of their public service. Further, the expert company for skills matching technology WCC Group will present state-of-the-art solutions for digital and hybrid employment services and how their clients, leading public employment services, are applying them.

The salon will leave room for discussion with participants and provide contacts to speakers for follow-ups.

AGENDA

Monday, 7 June 2021

Introduction: Megatrends in digitization of employment services

  • Current challenges in becoming more digital or hybrid when delivering employment services
  • Developing assets of automation and client-centered technology

Mr. Miguel Peromingo, global consultant for employment services

 

The Estonian experience – How the public employment service of Estonia mixes automation and in-person employment services successfully

  • Profiling with human-machine interaction
  • Machine supported decision-making of job-advisors

Ms. Mari Väli, Digital advisor development department, PES Estonia

 

The next generation of skills matching Cases and learnings in the use of intelligent employment service technology

  • Targeted matching
  • Journeys of employment service providers when using digital tools

Mr. Rintse van der Werf, Senior solution architect, WCC Group

Question and answer

PRESENTERS

Mr. Miguel Peromingo, Employment Policy Consultant 
Miguel Peromingo is a freelance consultant with senior expertise on global labour markets and employment services. His work focuses on the future of work, delivery models of public employment services (PES) and change management in public institutions. His current contractors include international organisations, governments, private companies and non-for-profit associations like NESA. After working in different positions as a consultant and trainer in the private sector, he has gained experience in the field of public employment services and international exchange of good practices for 20 years. Miguel worked in various expert and managerial positions for the German PES, the Department for Work and Pensions in the United Kingdom, and the European Employment Service (EURES). From 2010-2016 he worked for the World Association of Public Employment Services (WAPES) as consultant for Asia-Pacific and Americas, where he further shaped his profile as network communicator, event facilitator and change manager on international level and across employment service sectors. He studied English and Economics in Germany and Ireland. His last position was as consultant for the G20 Presidency at the German Ministry of Labour and Social Affairs.

Mr. Rindse Van der Werf, WCC Group

20 years of experience with complex IT systems • Manage product development of new WCC knowledge modules • Implement WCC solutions at global government clients • Business transformation from technology to solution selling • Create Proofs-of-Concept and RFI / RFP responses • Global business development and consultative selling EXPERT IN KNOWLEDGE BASED SOLUTIONS Product conception | Product innovation | Requirements analysis | Machine learning | Artificial intelligence | Natural language processing | eLearning | Labor market knowledge | Workforce development | Taxonomies | Advanced matching | IT management | Project management | Entrepreneurship | Change management | Business development | Workshops | Teaching & training skills | Public Speaking EDUCATION • Master’s in Social Science Informatics
Ms Mari Väli , PES of Estonia
Mari has worked in the Estonian public employment service EUIF since 2013, first in the labour market services department and for the last three years as a mediator between the needs of the core processes (such as the provision of labour market services) and the IT development. Before joining the EUIF, Mari was an analyst in the Chancellery of the Estonian Parliament and in the early 2000s she worked in the labour market department of the Ministry of Social Affairs. Mari has a degree in sociology and in European studies from the University of Tartu
NESA National Conference 2021 @ QT Canberra
Jun 7 @ 6:30 pm – Jun 9 @ 3:00 pm

NESA National Conference 2021

Thank you!

Thank you to our delegates who actively engaged with presenters and colleagues in lively discussion, our thought provoking plenary speakers, our workshop facilitators and presenters for sharing their experience, knowledge and expertise and our dedicated sponsors and exhibitors.

NESA National Conference 2016

EVOLUTION AND REVOLUTION

The Next Generation of Employment Services

Heraclitus of Ephesus said ‘the only constant in life is change’. 

Our lives have changed so much in the last year. 

They’ll continue to change in 2022, with the most significant change to employment services in over 20 years. 

We will be ready.

VIRTUAL PORTAL

NOW CLOSED!

For specific conference session recordings and slides please email events@nesa.com.au 

PROGRAMME SNAPSHOT

Our theme this year is ‘evolution and revolution’ as we prepare for a new era of employment services.  We’ve pulled together an exciting conference program that looks at where we are, where we’re heading, and most importantly what we need to get there!    Regardless of which program you deliver today, the future starts now.

MONDAY 7 JUNE

3.30 - 5.00 PRE-CONFERENCE

6.30 - 8.30 WELCOME RECEPTION

TUESDAY 8 JUNE

8.30 - 9.00 REGISTRATIONS OPEN

9.00 - 5.30 CONFERENCE PROGRAMME DAY 1

7.30 NESA GALA AWARDS DINNER

WEDNESDAY 9 JUNE

9.00 - 2.30 CONFERENCE PROGRAMME DAY 2

The Workshop Streams

This year we will have 4 parallel breakout streams with the following presentation topics:

OUR TODAY

  • jobactive
  • Indigenous programs in remote and non-remote Australia
  • Future Disability Employment Services – What does good look like?
  • Right Fit For Risk
  • Working with Challenging Behaviours

OUR TOMORROW 

  • Indigenous Employment in Practice
  • New Employment Services Trial and the OES – the DESE and Provider Experience
  • ESS Web for 2022 and Beyond
  • National Disability Employment Strategy
  • Employment Services in the Digital Age – What is the Research Telling Us?

OUR CHANGING WORLD

  • Skilling for the Future
  • Leading change to NESM and beyond
  • Employer Engagement
  • Facilitation and Engagement with Employers
  • Untapped potential – supporting Australia’s CALD Workforce into employment?

OUR PEOPLE

  • Employment Services Workforce
  • The Workforce of the Future – Engaging and Preparing Young people for work
  • Is behavioural science dead? What we’ve learned from the pandemic and the future of employment services
  • What does the evidence say is the best solution for job seekers whom are the hardest to help with mental health conditions? How do we help these job seekers to return to work as quick as possible? 
  • What can we learn from sport and exercise to improve mental health, performance and employability?

Event Details

Venue

QT CANBERRA
1 London Cct, Canberra ACT 2601

Welcome Reception

Monday 7 June
6.30pm - 8.30pm AEST

Pre-Conference Masterclass

Monday 7 June
3.30pm - 5.00pm AEST

MORE INFO

Conference

Tuesday 8 June,
9.00am – 5.30pm AEST

Wednesday 9 June,
9.00am – 3.00pm AEST

Awards for Excellence
Gala Dinner

Tuesday 8 June,
7.00pm AEST Pre-function drinks
7.30pm AEST Gala Dinner

AWARDS INFO

Event details are subject to change.

CONFERENCE Registration

Our Conference will be presented in a hybrid format,
which means that you can choose to attend in-person or virtually.

In-Person Registration

In-Person Registrations include:

  • Access to the full in-person conference experience of presentations
  • Access to conference exhibitors (both in-person and virtual exhibitors), promoting the latest updates in the industry
  • Catering for the days registered
  • The opportunity to network with your industry colleagues both in-person and virtually
  • Ticket to the Welcome Reception (cocktail function) (Note: not included for 1-day registrations)
  • Access to all session recordings post-conference for a limited time

Tickets to attend the Gala Awards for Excellence Dinner are an additional purchase and cost $175 (inc. GST).

All prices are quoted in Australian dollars (inclusive of GST).

In-Person Registration Prices:

NESA MEMBER

Group Rate (1 - 4 people) | 2 Day Registration
$ 1849 PER PERSON
  • Group Rate (1 - 4 people)
  • 2 Day Registration
  • In-person
  •  

NESA MEMBER

Group Rate (5 - 9 people) | 2 Day Registration
$ 1749 PER PERSON
  • Group Rate (5 - 9 people)
  • 2 Day Registration
  • In-Person
  •  

NESA MEMBER

Group Rate (10+ people) | 2 Day Registration
$ 1649 PER PERSON
  • Group Rate (10+ people)
  • 2 Day Registration
  • In-Person
  •  

NON MEMBER

2 Day Registration
$ 2300 PER PERSON
  • 2 Day Registration
  • In-Person
  •  
  •  

NESA MEMBER

Day Registration | IN-PERSON
$ 1299 PER PERSON
  •  

NON MEMBER

Day Registration | IN-PERSON
$ 1610 PER PERSON
  •  

AWARDS DINNER

FULL Registration | IN-PERSON
$ 175 PER PERSON
  •  

Online Registrations Have Now Closed.
For Late Registrations or Dinner Tickets, please email US

Virtual Registration

Virtual Registrations include:

  • Access to all sessions presented live virtually
  • Ability to ask real-time questions of presenters available during live sessions
  • Watch the Gala Awards for Excellence Presentation virtually
  • The opportunity to network with your industry colleagues virtually
  • Access the Virtual Exhibition area
  • Access to all session recordings post-conference for a limited time

Note: All sessions will be recorded and made available for both in-person and virtual registrants to view on the virtual event platform, subject to the consent of the session presenter.

All prices are quoted in Australian dollars (inclusive of GST).

VIRTUAL Registration Prices:

NESA MEMBER

Group Rate (1 - 4 people) | 2 Day Registration
$ 1379 PER PERSON
  • Group Rate (1 - 4 people)
  • 2 Day Registration
  • Virtual
  •  

NESA MEMBER

Group Rate (5 - 9 people) | 2 Day Registration
$ 1279 PER PERSON
  • Group Rate (5 - 9 people)
  • 2 Day Registration
  • Virtual
  •  

NESA MEMBER

Group Rate (10+ people) | 2 Day Registration
$ 1189 PER PERSON
  • Group Rate (10+ people)
  • 2 Day Registration
  • Virtual
  •  

NON MEMBER

2 Day Registration
$ 1729 PER PERSON
  • 2 Day Registration
  • Virtual
  •  
  •  

NESA MEMBER

Day Registration | VIRTUAL
$ 979 PER PERSON
  •  

NON MEMBER

Day Registration | VIRTUAL
$ 1199 PER PERSON
  •  

Online Registrations Have Now Closed.
For Late Registrations or Dinner Tickets, please email US

Payment:

Online Credit Card

VISA and Mastercard accepted

Please note that credit card payments incur a 1.85% fee for Mastercard and 2% fee for VISA which is charged on your Tax Invoice.

Request an Invoice

A tax invoice will be sent via e-mail to the contact person nominated in your registration.

All prices are quoted in Australian dollars (inclusive of GST).

Please Note:

  • Read Event Cancellation Terms & Conditions
  • There are separate registration portals for in-person and virtual registrations, and for Members and Non-Members. If your organisation would like to register staff to attend event in-person, and staff to attend the event virtually, then separate registrations are required.
  • Group discounts only apply to the total number of registrations per registration type (i.e.: in-person or virtual). Group discounts do not apply to the total number of registrations.
  • Group registrations must be processed in the one registration for the relevant group discounts to apply. Please have contact details for all your registrants ready before commencing your online registration.
  • You will require a user account to begin the online registration process. If you registered for a user account for the 2019 NESA National Conference, you can use the same log in details or you can reset your password.
  • If you are not sure if your organisation is a NESA member, please contact events@nesa.com.au with your request.
  • If you have any questions regarding your online registration, please contact the NESA team via events@nesa.com.au.

Event ACCOMMODATION

QT CANBERRA (Event Venue) 

Note: QT Canberra is now fully booked. 

NOVOTEL CANBERRA - SPECIAL RATES

Special rates are also available for the Novotel Canberra and a special link to book is provided to conference registrants after completing the online registration. 

You can also contact NESA via events@nesa.com.au or call 03 9624 2300 to request the details on how to access the special rates. 

2021 PRE-CONFERENCE MASTERCLASS

Digital transformation salon - global trends in hybrid employment service delivery

Monday 7 JUNE 2021  |  QT CANBERRA
3.30pm – 5.00pm AEST
HYBRID EVENT – Register to attend in-person or virtually.

Employment services all over the world are firefighting the immediate labour market impact of Covid-19 and bracing for a future world of work with the after-effects of lockdowns, but also with the potential of digitization and growth. Digital tools are a great help in making employment accessible and skills more visible, if you know how to use them and when to better stick with face-to-face services. This salon offers an overview of what successful employment services from different parts of the world are currently using or planning to develop in hybrid services to their clients.

Member rate = $330PP (GST Inclusive)
Non-Member rate = $396PP (GST Inclusive)

THANK YOU TO OUR SPONSORS

CLICK THE LOGO TO VIEW COMPANY PROFILES

PRINCIPAL SPONSOR

MAJOR SPONSOR

bronze SPONSOR

WELCOME RECEPTION SPONSOR

coffee cart SPONSOR

THANK YOU TO OUR EXHIBITORS

CLICK THE LOGOS TO VIEW COMPANY PROFILES

THANK YOU TO OUR CREATIVE AND MEDIA PARTNERS

CLICK THE LOGOS TO VIEW COMPANY PROFILES

NESA Conference Coffee Cart

Sponsorship Opportunities

A Conference is a complicated affair with lots of moving parts. Sponsorship opportunities exist throughout the event, from the Coffee Cart and a Recharge Station up to sponsoring the Gala Awards Dinner or a Plenary Speaker. Click below for more information.

CONTACT US

General Enquiries

Ting Cheng-Haines
+61 3 9624 2300

AWARE SUPER

PRINCIPAL SPONSOR,
CONFERENCE EXHIBITOR,
AWARD SPONSOR

#NESACONF21

Aware Super Logo

EMPOWERING AUSTRALIANS TO DO WELL BY INVESTING TO DO GOOD

We’re the super fund for those who value more than just financial success. The fund for community minded people who see no reason to sacrifice integrity for performance, or vice versa. Our members include educators, employment services and health care workers, community service providers, public sector, police and emergency service workers.

REDEFINING THE ROLE OF SUPER

Our members work in roles that breathe life into their communities. They expect us to do the same and to share their values. That’s why we work with members to redefine what super can be for them and their communities, today and tomorrow.

TAKING RESPONSIBILITY FOR THE DIFFERENCE WE CAN MAKE

We’re Australia’s second largest industry fund, managing over $140 billion in savings. Our investments include renewables, affordable housing, infrastructure and new technologies, helping to create jobs, build a more productive economy, and support the communities where our members live, work and retire.

LIVING UP TO OUR NAME

We’ve been putting members first as First State Super since 1992 and became Aware Super in September 2020. Aware Super is simply a new name for how we’ve always been. We’ve made our members a promise: to do well for them by doing good for all – a bold promise we find new ways to keep every day. Find out more at aware.com.au

Department of Education, Skills and Employment

MAJOR SPONSOR
BR>#NESACONF21

Dept Education Skills and Employment Low Res PNG 300x134 - NESA Professional Development and Events Calendar
The Department of Education, Skills and Employment contributes to Australia’s economic prosperity and social wellbeing by creating opportunities and driving better outcomes for people, through education, skills and employment pathways. Our priority is to help people find and keep a job, create their own job, change jobs, reskill and enjoy fulfilling careers.

BACK2WORK

EVENT SPONSOR,
CONFERENCE EXHIBITOR

#NESACONF21

Back2Work Logo RGB 1024x312 - NESA Professional Development and Events Calendar

The Better Health Generation is a global community of certified healthcare professionals who consciously deliver tailored healthcare solutions with measurable results for individuals and workplaces, and work to create real, positive change in health outcomes for our current and future generations.

Three of our leading brands are;

Back2Work is the leading provider of allied health services to Employment Service Providers nationally. Back2Work’s team of psychologist and physical health consultants deliver short term, work focused intervention to achieve employment outcomes.

The Wellbeing Code works utilises the proven power of engagement through sport, we mentor and open up conversations about mental health wellbeing to heighten performance and leadership, and implement evidence-based solutions to deliver sustainable, long-term results for individuals and workplaces.

Me & Work delivers client-specific wellbeing strategies, making it easy for you to empower your people to seek support, and equip them with the tools to remain engaged throughout their wellbeing journey.

ReadyTech

Welcome Reception Sponsor,Exhibitor

#NESACONF21

Readytech Logo 2021 - NESA Professional Development and Events Calendar

ReadyTech (ASX:RDY) exists to help communities thrive. From education and workforce management to local communities, government, justice systems and beyond, ReadyTech create awesome technology that helps organisations to navigate complexity, while also delivering meaningful outcomes.

Their highly customised Work Pathways products – such as JR Live – help organisations to activate, support, place and retain the right people in the right jobs by combining technology with human understanding. Coupled with their behavioural science assessment technology, Esher House, ReadyTech support the achievement of real outcomes such as improved job seeker success rates in the employment services market through enhanced attitudinal understanding.

GENU TRAINING

COFFEE CART SPONSOR
#NESACONF21

genU Training - NESA Professional Development and Events Calendar

“Training U For Work”

 Well help you strive for success !  The Training U For Work suite of courses are specially designed to get you or your employees to your next career destination. Delivered by our industry experts, in online or workplace settings, our courses equip you with the skills necessary to gain employment in your chosen industry. Our training has one clear focus – you! That means developing your skills and confidence towards becoming the best at what you do.

JOBACCESS

AWARD SPONSOR
#NESACONF21

Department of Social Services JobAccess

JobAccess is the national hub for workplace and employment information for people with disability, employers and service providers. Created by the Australian Government, the JobAccess service brings together information and resources that can ‘drive disability employment’. The service makes it easier for people with disability to find a job and provides employers with advice about employing people with disability, and the supports and programs available.

To find out more about JobAccess go to www.JobAccess.gov.au or call a JobAccess advisor on 1800 464 800. TTY users please call 1800 555 677 then ask for 1800 464 800.

ALFFIE

EXHIBITOR
#NESACONF21

alffie logo aqua circle 002 150x150 - NESA Professional Development and Events Calendar
alffie (RTO Code: 41206) is an experienced technology and education organisation who specialise in the development of unique digital solutions tailored to help people gain and sustain employment. Its work placement, support and assessment teams work with employment service providers and job seekers to help develop positive outcomes for individuals. Its custom-built learning management system delivers a range of courses that meet the activity requirements of jobactive, Disability Employment Services (DES), Transition to Work Program (TTW), ParentsNext participants and many more.

Jams+ by Bridge

CONFERENCE EXHIBITOR
#NESACONF21

Hivetec White BG Landscape scaled e1619604117841 1024x635 - NESA Professional Development and Events Calendar
Bridge Logo scaled e1619603932784 1024x770 - NESA Professional Development and Events Calendar

Bridge is ready for the future of employment services with game changing digital solutions.

JAMS+, is our exciting new integrated job search tool which completely redefines how providers connect jobseekers with employment vacancies. 

Our real time database holds over 350,000 job ads at any one time from thousands of corporate websites and all the major job portals.

Our algorithms match these jobs to your job-seekers skills and location and merge duplicate vacancies.

LOWES- BACK TO WORK

CONFERENCE EXHIBITOR

#NESACONF21

Lowes Logo

An Australian retailer with 200 retail stores represented across every state in Australia. We have been supplying quality apparel for Australian consumers for over 120 years and cover all the key areas from work wear, interview wear, hospitality and general lifestyle casual wear. Whilst primarily a men’s wear store, we have expanded our range to include women’s work wear.

DALLIGATOR

Powered by Creative Generals

CONFERENCE EXHIBITOR
#NESACONF21

Dalligator Logo 300x71 - NESA Professional Development and Events Calendar

Less stress, more time, better work – Dalligator is your own personal stress-reducing, marketing task-doing machine!

Gone are the days of overtime, missed deadlines and wearing too many hats. Not one person can be a designer, web guru, illustrator, advertising genius AND run a successful business all at the same time.

That’s why Dalligator exists. We do what you don’t have time to do. You can rely on us for advertising, social media, grahic design, web tasks and so much more… email us at info@dalligator.com.au

PHOTOX

MEDIA PARTNER

#NESACONF21

Photox Logo 002 300x103 - NESA Professional Development and Events Calendar

Over the last 10 years, Ben Appleton has established himself as one of the most reliable and hardworking professional photographers in Canberra. His photography business, Photox, is well regarded as the leading service provider for professional photography in the nation’s capital. Ben’s ability to consistently provide clients with premium quality content is a testament to his drive and passion for what he does.

Photox is the official photographer for Canberra’s largest events including Floriade and Enlighten, and Ben has toured Australia with the Crusty Demons and Argentina’s Rugby Union Team, Los Pumas. Photox was recently engaged by the producers of Liam Neesan’s latest Hollywood blockbuster, Blacklight, to work on set to provide still photography and behind the scenes video content.

Photox offers a range of professional photography services including capturing events, corporate portraits, weddings, real estate, performances and professional sport.

Visit www.photox.com.au to view a selection Ben’s work and to request a quote.

JOBSBANK

AWARD SPONSOR
#NESACONF21

JobsBank Logo
JobsBank is proud to celebrate leaders in diversity and inclusion who support those who need additional support to enter the workforce. From innovative recruitment approaches to the creation of long-term opportunities and the adoption of impactful social procurement practices, JobsBank is proud to celebrate the initiatives and achievements of champion employers.