Apr
12
Mon
Innovative Strategies for Client Success @ Online broadcast
Apr 12 @ 3:00 pm – 4:00 pm

Innovative Strategies for Client Success

Monday 12 April 2021

3.00pm AEST (2.30 pm SA & NT and 1.00 pm in WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

TARGET GROUP

Frontline staff & Site Managers

SUMMARY

We are communicating online now more than ever; not as many meetings or face to face client sessions. What does that mean for client engagement in employment services? It means that we need to be more thoughtful, creative and innovative in our service delivery.

Services that thrive take time out to think about new approaches, centred on how to make an impact. They regularly do this to stay that extra step ahead in the game.

Let Leonie show you how

WHAT YOU CAN EXPECT

  • New approaches to build stronger relationships with employers and support their employer branding.
  • Innovative ways to build confidence with your clients and increase their chances of employment.
  • Programs and initiatives for creating opportunities for employers and clients.

It aims to explore you and your organisation’s ‘fit’ with innovative strategies; and leave you with practical strategies that can be implemented right away.

Facilitator

Leonie Lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

In 2017, she was nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.

She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time. Registrants will receive a PDF copy of the presentation and a certificate on completion.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Apr
13
Tue
Introduction to the DES Mutual Obligation, Job Plans and the Targeted Compliance Framework @ On-line webinar broadcasts
Apr 13 @ 3:00 pm – 4:30 pm

NESA 3 Part Online Coaching Program

Introduction to the DES Mutual Obligation, Job Plans and the Targeted Compliance Framework

Starts Tuesday 13 April 2021

Starts 3.00pm AEST (2.30pm SA & NT and 1.00pm WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

TARGET GROUP

Frontline staff

SUMMARY

Build your DES skills and knowledge. We have it covered from Mutual Obligation, to Job Plans, to the Targeted Compliance Framework.

Mutual Obligation and the Targeted Compliance Framework are two of the more complex aspects of employment services policy.

There are 21 modules in the Learning Centre. In this coaching program, you will learn the policy and build the skills to deliver it. This will be an engaging and entertaining learning experience, and you will come away with some great learning aids.

WHAT YOU CAN EXPECT

Session one: Introduction to Mutual Obligation and the Target Compliance Framework: – Tuesday 13 April 2021 at 3.00pm AEST

  • Mutual Obligation and the Targeted Compliance Framework: What is it? Why do we have it? How do we explain it
  • Scenarios: Meet Alex – your newest client.
  • Assessment is the Key
  • Learn by doing work-based activity: Complete a strengths based assessment

Session two: Negotiating the Job Plan and managing risk: – Tuesday 20 April 2021 at 3.00pm AEST

  • A Job Plan for Alex
  • Reducing the Risk of Non-Compliance
  • Learn by doing work based-activity: Prepare a Compliance Risk Management Plan for Alex

Session three: Demystifying the Targeted Compliance Framework: – Tuesday 27 April 2021 at 3.00pm AEST

  • Setting up Requirements
  • Rules for Notification
  • ‘This Says I’ve Been Cut Off!’ -u00a0 Investigating Non-Compliance and Demerits – How Does it Work?
    o Provider and Third Party Interviews
    o Activities
    o Job Referrals and Interviews
    o Job Search Requirements
    o Unemployment and Work Refusal failures
  • Innovation time: Minister, I Have an Idea!

OTHER

The model of delivery for this coaching program requires learners to ‘learn by doing’ , which is an active learning approach in which learners will be expected to participate in are expected to contribute to scenarios / solutions and real time discussions as part of the series. Each webinar session is expected to run for approximately 90 minutes including ample Q&A and discussion time. Handouts will distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.

Facilitator

DAMIEN OPOLSKI

Many of you will know Damien from his time as the director of the Department’s Learning Centre. Over the years he’s played a key role in the delivery of both policy and systems information and training. If you’ve been in the sector for a while you’ll most likely seen him at an information session or heard him via webinar.

Earlier in his career he spent a number of years on the front line; Damien estimates that he has conducted over 10,000 job seeker interviews and worked with hundreds of employers.

Damien is an excellent communicator, who enjoys interacting and sharing his system expertise with his audience.

Damien has a Bachelor of Economics from Adelaide University, as well as Diplomas in Training and Assessment, and Project Management. He’s also a qualified Teacher of English to Speakers of Other Languages.

Damien Opolski

cost

NESA Member

$ 180
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 225
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Apr
15
Thu
Effective Case Management within the Employment Services Sector @ National broadcast
Apr 15 @ 12:00 pm – 1:00 pm

NESA 2 Part Online Coaching Program

Effective Case Management within the Employment Services Sector

Thursday 15 & 22 April 2021

Starts 12 noon AEST (11.30am in SA & NT and 10.00am in WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

TARGET GROUP

Frontline staff

SUMMARY

Delivery of effective case management is an essential component of the employment services contract delivery. A successful case management framework requires a comprehensive understanding of employment services practices, job seeker barriers and perceptions coupled with a solution-focused, client-centred approach.

WHAT YOU CAN EXPECT

Session one: Effective Case Management – Thursday 15 April 2021 at 12 noon (11:30am SA & NT and 10am WA)

  • Work within the Employment Services
  • Case Management framework Improving participant engagement

Session two: Working with Clients and their Barriers – 22 April 2021 at 12 noon (11:30am SA & NT and 10am WA)

  • Addressing participant barriers and perceptions
  • Strategies to enhance performance levels

OTHER

The coaching program aims to help you to understand and deal with the challenges of a modern-day client-centred employment service. Participants will acquire knowledge on how to engage with clients and to address their barriers within a pragmatic and easy to apply case management framework. Participants are expected to contribute to the discussion and to consider alternative and innovative approaches. The delivery of this coaching program requires ‘learning by doing’, and participants will be encouraged to offer scenarios for discussion.

Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time.

A PDF copy of the presentation will be distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.

Facilitator

SHARON MAMO

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years, she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. She is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional and has worked as a psychotherapist in employment services for over 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

cost

NESA Member

$ 120
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 150
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Apr
19
Mon
Employer Engagement Master Class @ on line broadcast
Apr 19 @ 11:00 am – 12:00 pm

NESA Coaching Program

ONLINE | 5 PARTS

Employer Engagement Master Class

Starts Monday 19 April 2021

11.00am AEST (10.30am SA & NT and 9.00am WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

TARGET GROUP

Frontline staff

SUMMARY

This virtual and interactive, five by one hour modular coaching program equips you and your team with a systematic approach to employer engagement.

You will learn to initiate and maintain stronger relationships with employers that build tenacity and optimism in your business.

We will work through an online, interactive presentation and comprehensive ‘how-to’ manual, including valuable strategies, tools, and exercises. Skills acquired are immediately deployable and regular debriefs on skill attainment occur throughout the modules.

WHAT YOU CAN EXPECT

  • Session one: Participant learning objectives, employer engagement prerequisites and introduction to the Seven Step Employment Engagement Framework: Monday 19 April  2021 at 11.00 am AEST
  • Session two: Targeting relevant employers and comfortably and effectively approaching them to arrange meetings: Wednesday 21 April 2021 at 11.00 am AEST
  • Session three: Engaging employers remotely, building rapport to uncover job opportunities and analysing jobs on offer: Friday 23 April 2021 at 11.00am  AEST
  • Session four: Presenting candidates professionally and gaining commitment by confidently handling employer objections: Tuesday 27 April  2021 at 11.00am AEST 
  • Session Five: Maintaining and keeping employer relationships in tough times: Thursday 29 April 2021 at 11.00am on AEST

The model of delivery for this coaching program requires learners to ‘learn by doing’ where by participants are expected to contribute to the discussion and complete tasks.

Facilitator

Paul Diviny

Paul Diviny is a B2B solution sales expert with over 30 years’ experience in sales, marketing, sales management, and general management roles.

Paul has led large B2B sales teams in employment services, banking, and superannuation.

He consults to ASX200, multinational, Federal and State Government, Not for Profit, and medium to small enterprises. Paul’s business – Prospert – covers includes training, strategic consulting, and coaching and mentoring.

Paul’s Key areas of expertise:

  • STRATEGY: identifying organization challenges, solving problems, business cases to justify investment, detailed planning to execute the strategy and achieving desired business outcomes, developing organisational change programs
  • PERFORMANCE IMPROVEMENT: lifting customer satisfaction and market share; reducing costs and waste; improving sales effectiveness; increasing employee morale; and improving organizational capability via new operating model designs
  • BUSINESS DEVELOPMENT: commercialization of start up businesses and taking fast growing businesses to higher levels through strong sales leadership
  • OPERATIONS MANAGEMENT: hands on leadership of large, multi-disciplinary teams, oriented to common goal (customer, staff and shareholder satisfaction); collaborating with front office business units/vendors
  • BUSINESS TURNAROUNDS AND REALIGNMENTS: creating a customer focused culture via stakeholder engagement on vision and strategy, executing the transition to a more sustainable model

OTHER

Each webinar session is expected to run for no more than 90 minutes including ample Q&A and discussion time. Once the series has been completed, participants will receive a Certificate of Completion.

cost

NESA Member

$ 300
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 375
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Apr
28
Wed
How to Create More Impact by Learning Assertiveness @ On line broadcast
Apr 28 @ 12:00 pm – 1:00 pm

How to Create More Impact by Learning Assertiveness

Wednesday 28 April 2021

12 noon AEST (11.30am SA & NT and 10.00 in WA).

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

WORKWAYS STAFF ONLY

TARGET GROUP

All staff

SUMMARY

Assertiveness can help you control stress and anger and improve your coping skills.

Assertiveness can help you express yourself effectively and stand up for your point of view while also respecting others’ rights and beliefs. Being assertive can also help boost your self-esteem and earn the respect of others.
Regardless of the industry or organisation you work, every workplace has the same issues in common. Each office will have its fair share of imperious managers, bossy co-workers, forceful clients, or a difficult team member. The one way to effectively and respectfully to stand up to them is to be assertive. This one skill can boost your self-esteem, and positively impact your workplace achievement and personal happiness.

This webinar will explore how to quickly build up your assertiveness skills.

WHAT YOU CAN EXPECT

  • Typically, you will find people with these four communication styles in any workplace
  • How to gain respect with strategic language and without being a bully
  • Framing phrases to become assertive
  • How to speak up for yourself and learn your range
  • You will be able to learn your triggers, set boundaries, and control emotions
  • How to have the confidence to ask for what you want
  • The three Cs of assertive communication
  • Using words, tone, and body language to be more assertive
  • Dealing with angry clients and coming out on top
  • Delivering and packaging up a combative message to get a great result
  • How staff can be assertive without being rude
  • What are two signs of an assertive personality
  • How to say no to a request
  • Changing the way you are thinking and become more assertive
  • How your upbringing may have affected your level of assertiveness
  • Disagreement and differences do not need to be a bad thing
  • Why research shows that women are more agreeable than men
  • How to stand up for yourself
  • Learning to feel confident and making others feel confident
  • Body language to be assertive

Facilitator

RAIMOND VOLPE

Raimond Volpe is an established and experienced Sales Trainer. He has over 25 years sales experience in finance, recruitment and pharmaceutical industries. He was the #1 BDM at Toll People for two years in a row, winning the National Finance Industries, BDM of the Year Award. Prior to sales, he was the director of Five Finance, a mortgage broking and insurance company that won many awards including the Allianz & Tower Finance Broker Company of the Year Award in 2007.

Mindset plays a big part in Raimond’s sales training, as the right attitude is an integral part in a successful sales process.

Raimond is an International Best Selling Author in the Self-Help industry, with his book ‘Success For Living’ . Shortly after it’s release, it became an international bestseller in x5 countries. Since then, it has been number #1 in Australia in the Self Help Category for many months in a row.

Raimond believes that with a solid sales process, winning attitude and advanced selling skills, excellence can be achieved in any industry.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants, and a certificate of attendance for all participants

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Apr
30
Fri
Reading Body Language and Micro Expressions @ On line broadcast
Apr 30 @ 1:00 pm – 2:00 pm

Reading Body Language and Micro Expressions

Friday 30 April 2021

1.00pm AEST (11.30am SA & NT and 11.00 in WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

WORKWAYS STAFF ONLY

TARGET GROUP

All staff

SUMMARY

Do you ever wish you could know what someone is thinking? Understanding body language can help you communicate better in any situation. Overall having these skills allows you to move more easily through everyday life.

Here are some examples of how understanding and utilising body language can benefit you:

  • It helps you make a better first impression;
  • It improves your public speaking;
  • It helps you succeed at job interviews and to handle performance reviews;
  • It even helps with handling feedback in personal relationships.

Perhaps you want to improve your own non-verbal communication? Your ability to understand and interpret body language can help you to pick up on unspoken issues or negative feelings in others. Most importantly you can also use body language in a positive way to add strength to your verbal messages.

WHAT YOU WILL HEAR ABOUT

  • How to read people
  • How to read people’s body language
  • How to monitor your own body language
  • How to adjust your own body language to become a more effective communicator
  • How to change other people’s body language for a win-win situation
  • How to detect hidden emotions
  • To Increase your Emotional Intelligence (EQ)
  • How to recognise the most common variations of 7 emotions
  • Understanding Micro Expressions and their importance
  • Reading Micro Expressions and the intentions being communicated
  • Mastering non-verbal communication
  • Understanding your brain and physiology

Facilitator

Raimond Volpe

Raimond Volpe is an established and experienced Sales Trainer. He has over 25 years sales experience in finance, recruitment and pharmaceutical industries. He was the #1 BDM at Toll People for two years in a row, winning the National Finance Industries, BDM of the Year Award. Prior to sales, he was the director of Five Finance, a mortgage broking and insurance company that won many awards including the Allianz & Tower Finance Broker Company of the Year Award in 2007.

Mindset plays a big part in Raimond’s sales training, as the right attitude is an integral part in a successful sales process.

Raimond is an International Best Selling Author in the Self-Help industry, with his book ‘Success For Living’ . Shortly after it’s release, it became an international bestseller in x5 countries. Since then, it has been number #1 in Australia in the Self Help Category for many months in a row.

Raimond believes that with a solid sales process, winning attitude and advanced selling skills, excellence can be achieved in any industry.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants, and a certificate of attendance for all participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
5
Wed
Staying Cool Under Pressure @ Online broadcast
May 5 @ 3:00 pm – 4:00 pm

Staying Cool Under Pressure

Wednesday 5 May 2021

3.00pm AEST (2.30pm in SA & NT and 1.00pm in WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

WORKWAYS STAFF ONLY

TARGET GROUP

All staff

SUMMARY

One of the key traits of emotionally intelligent people is that they are able to keep their head when all around seems in chaos. Their ability to remain calm under pressure and to model resilience has a significant flow-on effect on their peers and the rest of the organisation.

Staying Cool Under Pressure is an exploration into the world of understanding stress and regulating emotions. It’s the nearest we’ll get to having a user manual for the brain and the strategies that Clare shares are guaranteed to work… if implemented.

 

WHAT YOU CAN EXPECT

  • Identifying the key parts of the brain responsible for staying calm and for ‘losing it’
  • Exploring 4 core pressure sources in the workplace
  • Building self-awareness around your individual pressure points
  • Identifying your sweet spot for positive stress and performance
  • Learning 8 strategies for staying cool under pressure, all of which are immediately implementable

Facilitator

Clare Edwards

Clare is a change-maker. She helps organisations to tap into the collective potential of their people so that they can master personal leadership, thrive in change and stay fully engaged. A passionate storyteller and inspiring speaker, Clare takes her audiences on an experiential journey, leaving them filled with new insights, keen to know more and motivated to change. Clare’s corporate background spans 2 decades of working in senior management roles with global IT companies, surviving the dot com ‘boom and bust’ of the early millennium and thriving in complex, fast-paced change environments. Clare makes the complex simple. She has studied neuroleadership extensively and brings theory and concepts to life, helping people to uncover the full potential of their amazing brain and its ability to change – without the psychobabble.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants and a certificate of attendance to participants

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
6
Thu
Managing Challenging and Aggressive Client Behaviour @ Online broadcast
May 6 @ 3:00 pm – 4:00 pm

NESA Coaching Program

ONLINE | 2 PARTS

Managing Challenging and Aggressive Client Behaviour

Thursday 6 & 13 May 2021

Starts 3.00pm AEST (2.30pm in SA & NT and 1.00pm WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

WORKWAYS STAFF ONLY

TARGET GROUP

All staff

SUMMARY

When working with people from different walks of life on a daily basis, and often requesting them to undertake activities they may not be enthusiastic about, some level of challenging behaviour is inevitable. This is a two session on line coaching program designed to build skills in dealing effectively with challenging behaviour from an employment service industry perspective.
The coaching program aims to provide you with all the skills to help you understand and deal with the challenges of a modern-day client-centred employment service. Participants will acquire knowledge on how to enhance their communication techniques and to avoid conflict in the workplace. The model of delivery for this coaching program requires ‘learning by doing’, an active learning approach, whereby participants are expected to contribute to the discussion of techniques and to consider alternative and innovative approaches.

WHAT YOU CAN EXPECT

Session one: Self-management, resilience, and communication & listening skills: Thursday 6 May 2021 at 3.00 pm AEST (2.30pm SA & NT, and 1.00pm WA) 

  • Understand the principles of how to self-manage and remain resilient in confronting situations.
  • How to maintain safe limits and set client expectations.
  • Understand how good communication can influence people.
  • Learn how to develop effective listening skills and assist clients to develop new skills in communication

Session two: Barriers and limiting client behaviour, responding effectively, and maintaining personal and others safety: Thursday 13 May 2021 at 3.00 pm AEST (2.30pm SA & NT, and 1.00pm WA) 

  • Understand the barriers to effective communication and how to maintain limits on client behaviour
  • How to recognise and deal with clients effectively when you feel like you are being provoked.
  • Have opportunities through case examples to link theory to practice and application for a safe environment.

Facilitator

Linda Pierson

Linda Pierson is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a Bounce trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver the Bounce Program within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.

cost

NESA Member

$ 120
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 150
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time. A PDF copy of the presentation will be distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
12
Wed
The 6 Step Sales Process for Successful Employer Engagement @ Online broadcast
May 12 @ 3:00 pm – 4:00 pm

The 6 Step Sales Process for Successful Employer Engagement

Wednesday 12 May 2021

3.00pm AEST (2.30pm & NT, and 1.00pm WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT STAFF ONLY

GLOBAL SKILLS STAFF ONLY

My Pathways Logo

MY PATHWAY STAFF ONLY

WISE STAFF ONLY

WORKWAYS STAFF ONLY

TARGET GROUP

Anyone that works with employers

SUMMARY

Put simply, a sales process is a step-by-step roadmap to success. It’s a thought out and strategic template for achieving your business development objectives and replicating an expected level of performance. Using a structured and strong business development process have been proven to outperform competitors that don’t. Implementing a systematic business development process allows you to focus on your performance, ‘job’ generation and employer retention.

WHAT YOU CAN EXPECT

  • The tools to build and perfect your sales process
  • The 6 stages of the sales process
  • How to build a strong pipeline
  • How to attract prospects and convert more employers than you thought you could ever handle
  • How to be impactful in both presentations and meetings
  • How to increase employer retention while building strong referral networks

Facilitator

Raimond Volpe

Raimond Volpe is an established and experienced Sales Trainer. He has over 25 years sales experience in finance, recruitment and pharmaceutical industries. He was the #1 BDM at Toll People for two years in a row, winning the National Finance Industries, BDM of the Year Award. Prior to sales, he was the director of Five Finance, a mortgage broking and insurance company that won many awards including the Allianz & Tower Finance Broker Company of the Year Award in 2007.

Mindset plays a big part in Raimond’s sales training, as the right attitude is an integral part in a successful sales process.

Raimond is an International Best Selling Author in the Self-Help industry, with his book ‘Success For Living’ . Shortly after it’s release, it became an international bestseller in 5 countries. Since then, it has been number #1 in Australia in the Self Help Category for many months in a row

Raimond believes that with a solid sales process, winning attitude and advanced selling skills, excellence can be achieved in any industry.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants and a certificate for participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

May
19
Wed
Reset your Mindset – Mindfulness @ Online broadcast
May 19 @ 3:00 pm – 4:00 pm

Reset your Mindset – Mindfulness

Wednesday 19 May 2021

3.00pm AEST (2.30pm SA & NT, and 1.00pm WA)

EVENT REGISTRATION

MEMBERS AND NON MEMBERS

CVGT AUSTRALIA
STAFF ONLY

GLOBAL SKILLS
STAFF ONLY

FORREST PERSONNEL
STAFF ONLY

My Pathways Logo

MY PATHWAY
STAFF ONLY

WISE EMPLOYMENT
STAFF ONLY

WORKWAYS
STAFF ONLY

TARGET GROUP

All staff

SUMMARY

Mindfulness is the practice of paying attention in the present moment and doing it with non-judgment. Discover Mindfulness strategies that will help you be more effective in your life and at work. Learn about how you can introduce these techniques with your clients and colleagues.

Regulating the mind is like driving a car and constantly having to shift gears to ever-changing traffic conditions. Mindfulness teaches you to be aware of what mental gear you are in and gives you the skills to disengage and engage when you choose. The practice of mindfulness sharpens your focus so you can do something about your mind being constantly distracted and mentally hijacked. (Marianne Vicelich, Author & Entrepreneur)

WHAT YOU CAN EXPECT

  • What are the benefits of mindfulness practices
  • Experience a 5-minute guided mindfulness session
  • Simple and effective techniques that will help you more productive at work (and in life)

Expected outcomes

  • Manage negative self-talk and irrational thinking
  • Become more responsive instead of reactive
  • Increase resilience
  • Become less preoccupied with concerns

Facilitator

Leonie Lam

Leonie has been practicing yoga and mindfulness techniques for more than 5 years. She is a Mindfulness Leader in an online community of over 3,500 members where she encourages people to practice mindfulness every day.
In addition, Leonie is a recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. She is a qualified Trainer, Speaker, HR Consultant and Career Coach. Leonie uses mindfulness techniques in helping individuals navigate through change and transition in their career.
As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training and coaching programs, where mindfulness techniques is a key component in these programs.
Leonie has a Bachelor of Arts with a major in Psychology, a Master of Commerce with a major in Human Resources and a Certificate IV in Training and Assessment. She also studies Philosophy at the School of Practical Philosophy.

cost

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL