NESA Webinar
Increase Your Employer Engagement Through The Art Of Questioning
Tuesday 24 March 2020
2pm AEDT (1:30pm in SA, 1pm in QLD, 12:30pm in NT and 11am in WA)
Target Group
Frontline staff
Summary
Asking the right questions not only allows you to discover your clients’ needs and how you can service them, but shows professionalism and builds trust. It’s not uncommon to second guess the questions we ask, however if we use a strategic and planned approach to questioning we can create a much more valuable conversation that allows the respondent to expand, explain and add value.
WHAT YOU CAN EXPECT
- The importance of questioning to build relationships and trust
- Words that kill a relationship
- The tried, trusted & proven “funnelling technique”
- 6 core needs and why they are important
- The “Why Principle”
- Elements of personal communication
- Questioning for different modalities
- Handling objections
FACILITATOR
Raimond Volpe
Raimond is an established and experienced Sales Trainer. He has over 25 years’ sales experience in the finance, recruitment and pharmaceutical industries. He was the #1 BDM at Toll People for two years in a row, winning the National Finance Industries BDM of the Year Award. Prior to sales, he was the director of Five Finance, a mortgage broking and insurance company that won many awards including the Allianz & Tower Finance Broker Company of the Year Award in 2007.
Mindset plays a big part in Raimond’s sales training, as the right attitude is an integral part in a successful sales process.
Raimond is an International Best Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries. Following that, it was number #1 in Australia in the Self Help Category for many months in a row. Raimond believes that with a solid sales process, winning attitude and advanced selling skills, excellence can be achieved in any industry.
COST
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants and a certificate to participants.
NESA Webinar
Building Rapport In 23 Seconds
Tuesday 24 March 2020
3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)
Target Group
All staff
Summary
We’ve all heard how much first impressions matter and in our industry, positive relationships leading to engagement and retention are absolutely crucial.
Why is it important to build rapport? Because it gets the client’s subconscious mind to accept and begin to process your suggestions. By making them feel comfortable and relaxed, they are open to suggestions.
This webinar will explore how to quickly build rapport with someone.
WHAT YOU CAN EXPECT
- Why it all starts with mindset
- Why the first 23 seconds is crucial to creating a good impression
- Introduction to Emotional Intelligence
- Understanding the four personality types (DISC)
- How to captivate your prospect’s attention
- Timing your pitch perfectly
- Learn to decrease the amount of rejections
- Understand the client’s psychology and mindset.
FACILITATOR
Raimond Volpe
Raimond Volpe is an established and experienced Sales Trainer. He has over 25 years sales experience in finance, recruitment and pharmaceutical industries. He was the #1 BDM at Toll People for two years in a row, winning the National Finance Industries, BDM of the Year Award. Prior to sales, he was the director of Five Finance, a mortgage broking and insurance company that won many awards including the Allianz & Tower Finance Broker Company of the Year Award in 2007.
Mindset plays a big part in Raimonds’ sales training, as the right attitude is an integral part in a successful sales process.
Raimond is an International Best Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after it’s release, it became an international bestseller in x5 countries. Since then, it has been number #1 in Australia in the Self Help Category for many months in a row.Raimond believes that with a solid sales process, winning attitude and advanced selling skills, excellence can be achieved in any industry.
COST
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants, and a certificate of attendance for all participants
NESA Webinar
Effective Telephone Techniques to Engage with Job Seekers
Thursday 26 March 2020
2pm AEDT (1:30pm in SA, 1pm in QLD, 12:30pm in NT and 11am in WA)
Target Group
Contact staff, reception staff and other frontline staff looking for engagement and retention advice
Summary
The webinar has been designed to support staff primarily working with job seekers over the telephone. They may be calling to gather information about job placements or to arrange case management appointments; they may be providing Post Placement Support or chasing up job seekers who have missed appointments; and of course, it is easier for a job seeker not to cooperate with your staff over the phone than it is in person.
Listen to Matt Luttrell’s upbeat and positive approach for staying on topic and getting what you require. Matt will discuss how you can de-escalate difficult conversations in real time and how to increase job seekers’ co-operation while remaining calm.
The webinar will provide attendees with practical ideas to build their confidence and skills and to improve their success rates.
WHAT YOU CAN EXPECT
- Preparing the call ahead of time to assure the clarity of your message
- Stress management techniques for centralised contact systems staff
- De-escalating conversations with angry/agitated/confused job seekers
- Techniques for sourcing the information from job seekers that providers need
- After the horse has bolted – engaging and supporting job seekers who independently find work
FACILITATOR
Matt Luttrell
Matt Luttrell has over 15 years’ management experience that includes 6 years managing hotels in Melbourne and Geelong and a decade in employment services. Within employment services, Matt started his journey in recruitment, ending up in senior management positions where he developed an extensive network and is well regarded for building key stakeholder relationships within the industry. Matt lists his strengths as integrity, honesty and accuracy, all of which are critical components when building and maintaining relationships with key stakeholders.
COST
OTHER
This live broadcast will include ample Q&A time and is expected to last approximately an hour. Registrants will receive a PDF copy of the presentation and a certificate on completion.
NESA Webinar
How to Write that Winning Resume
Monday 30 March 2020
3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)
Target Group
Business Development staff, Managers/Team Leaders, Employment Consultants and frontline staff.
Summary
Assisting job seekers with resumes is still a core skill of working in Employment Services. This webinar will cover format, length, key words, the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications.
Hear about the common mistakes that blocks resumes from getting through.
At the end of the webinar, participants will have much greater confidence in their ability to assist job seekers in resume writing.
FACILITATOR
Rebecca Herbertson
Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.
COST
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants, and participants a certificate
NESA Webinar - A special event
Risk Management Planning for Communicable Diseases - Free event
Tuesday 31 March 2020
3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)
Target Group
Sector Management
Summary
Peter Holtmann, a topic expert on risk, has recently been assisting organisations with their risk management planning for COVID-19. Peter’s consultancy business is focused on ‘socialising’ and documenting the risk appetite of Board members and their businesses. He works with them to implement tools and techniques to identify, analyse and treat risk.
In this webinar session Peter will talk about the key elements necessary for a robust and effective risk management plan for communal diseases.
This is a free webinar session. If you register and cannot attend on the day, you will be emailed the link to the recording. The session is expected to run for 90 minutes.
WHAT YOU CAN EXPECT
Peter will discuss the following:
• Strategic Objective
• Initial Action Plan
• Surveillance
• Risk Assessment
• Targeted and Specific Action
• Coordination, Monitoring and Communication of Response Plans
• Escalation of Targeted Plans
• Stand-down of Targeted Action Plans
• Business continuity practices and monitoring for second-wave
FACILITATOR
Peter Holtmann
Peter has coached internationally, in the US, Brazil, South Korea, and Australia in industries such as conformity assessment, professional service firms and multi-lateral public service organisations. He has worked with well-known international non-profits as well as the private sector. Peter has spent hundreds of hours facilitating the development of senior leaders in organisations helping them build strategy, influence cultural change, and foster an open communication style.
Peter’s successful background and variety of industry experience has earned him the privilege of speaking at many global conferences, as well as the opportunity to write for several professional journals on matters related to personnel competence, career pathways and the science of human potential for development.
Formerly the President and CEO of a global non-profit, Peter has “ticked all the big boxes” that relate to business management, including company restructuring and rebranding, navigating mergers and acquisitions, coaching individuals into leadership roles, and managing organisational change.
By applying risk management principles to business practise, he has been able to assist a wide variety of communities and industry sectors with achieving their goals – from the highest levels of national governance to the daily pursuits of “the individual”.
OTHER
This live broadcast will include ample Q&A time. A PDF copy of the presentation will be distributed to all registrants. This is a free webinar session. If you register and cannot attend on the day, you will be emailed the link to the recording. The session is expected to run for 90 minutes.
NESA Webinar
COVID-19 WEBINAR SERIES - MANAGERS
Tuesday 7 APRIL 2020
2pm AEST (1:30pm SA & NT, and 12noon WA)
Session 1 (30minutes) & session 2 (30 minutes)
COVID-19 WEBINAR SERIES
The world as we know it is changing. With the current COVID-19 pandemic impacting the world and now the Australian way of life, this threat has placed every employer and household into a confronting and uncertain situation.
From an employer’s perspective the main question is, will your current business model be sustainable and how do you prepare and implement actions imposed by the Australian Government whilst still achieving company performance goals and supporting staff in an empathetic and appropriate manner?
As your company commences transition from an office based model to working remotely, you will need to design and implement a strategy that will adequately support employees, diminish public panic, foster a proactive working environment and encourage a positive mental health and wellbeing outlook.
Whilst other platforms are streaming basic assistance on how to work from home and deal with “cabin” fever, NESA and our Industry Partner (Indigenous Consulting Group) has designed a new COVID-19 Webinar Series to assist employers and employees that guides you through a comprehensive series of questions and responses.
The 4 Webinar topics are:
Managers
- Session 1: Understanding your requirements as a leader to address COVID-19 within your organisation
- Session 2: Managing a team remotely in response to COVID-19
All Staff
- Session 3: How to manage my role working from home
- Session 4: How to manage my own mental health & well being
CLICK HERE FOR FURTHER INFORMATION ON SESSIONS 3 AND 4
This Webinar series will assist in managing fears within your team, along with a thorough information pack including a Working From Home (WFH) checklist and sample COVID-19 Organisational Policies.
It is our hope to support your company objectives and staff well-being during this time and minimise the risk whilst maintaining a positive and proactive workforce.
Target Group
Managers
Summary
Session 1 – Understanding your requirements as a leader to address COVID-19 within your organisation
Duration: 30 mins
This webinar will take managers through a comprehensive range of questions and responses that are confronting all leaders as they address issues presented by COVID-19.
What are my requirements?
- If a staff member is tested positive for COVID-19
- If a staff member / office is exposed to COVID-19
- If my staff request to work from home even though they are employed within an essential service
- In transitioning my staff to work from home
- In terms of leave and general entitlements for my staff
- If my organisation decides to shut down for a period of time
- If I am required to reduce my workforce
What steps can I take to?
- Minimise risk for my staff
- Minimise the mental health and anxiety that my staff may be experiencing
- Maintain productivity across my team
- Manage my own fears and concerns
- Minimising risk for possible workers compensation claims
At the completion of the webinars all participants will be provided with an information pack including:
- Working from Home (WFH) checklist
- Sample COVID-19 Organisational Policy
- Leave Entitlements information Sheet
Session 2 – Managing a team remotely in response to COVID-19
Duration: 30 mins
This webinar will take managers through a range of strategies they can use to maintain the management of their team remotely. The webinar will explore:
- Management styles – adjusting for disruption and how to manage staff performance throughout a state of change
- Understanding the impact of change on your team
- Adopting simple tools to keep staff focused
- Maintain a positive mental health culture within your team
- Virtual communications / meetings
- Flexibility and adaptability in priorities
- Understanding different opportunities within your control
- Developing a culture of trust
FACILITATOR
SESSION 1: Understanding your requirements as a leader to address COVID-19 within your organisation
John Dasey
SESSION 2: Managing a team remotely in response to COVID-19
Angela Philipson
Angela Philipson is a pragmatic, compassionate and outcomes focused HR leader, with over 15 years’ HR experience. Angela is passionate about delivering people development solutions to support organisational strategy and is experienced at working with individuals, teams, and leaders to drive sustainable change. Angela is skilled at facilitating meaningful workshops and presentations, honed over the years designing and delivering a range of sessions to groups large and small. She specialises in organisational culture, workforce engagement and wellbeing, and their importance to maximising positive outcomes and productivity, particularly during times of change.
COST
NESA Webinar
COVID-19 WEBINAR SERIES - EMPLOYEES
WEDNESDAY 8 APRIL 2020
2pm AEST (1:30pm SA & NT, and 12noon WA)
Session 3 (30minutes) & session 4 (30 minutes)
COVID-19 WEBINAR SERIES
The world as we know it is changing. With the current COVID-19 pandemic impacting the world and now the Australian way of life, this threat has placed every employer and household into a confronting and uncertain situation.
From an employer’s perspective the main question is, will your current business model be sustainable and how do you prepare and implement actions imposed by the Australian Government whilst still achieving company performance goals and supporting staff in an empathetic and appropriate manner?
As your company commences transition from an office based model to working remotely, you will need to design and implement a strategy that will adequately support employees, diminish public panic, foster a proactive working environment and encourage a positive mental health and wellbeing outlook.
Whilst other platforms are streaming basic assistance on how to work from home and deal with “cabin” fever, NESA and our Industry Partner (Indigenous Consulting Group) has designed a new COVID-19 Webinar Series to assist employers and employees that guides you through a comprehensive series of questions and responses.
The 4 Webinar topics are:
Managers
- Session 1: Understanding your requirements as a leader to address COVID-19 within your organisation
- Session 2: Managing a team remotely in response to COVID-19
CLICK HERE FOR FURTHER INFORMATION ON SESSIONS 1 AND 2
All Staff
- Session 3: How to manage my role working from home
- Session 4: How to manage my own mental health & well being
This Webinar series will assist in managing fears within your team, along with a thorough information pack including a Working From Home (WFH) checklist and sample COVID-19 Organisational Policies.
It is our hope to support your company objectives and staff well-being during this time and minimise the risk whilst maintaining a positive and proactive workforce.
Target Group
ALL STAFF
Summary
Session 3 – How to manage my role working from home
Duration: 30 minutes
This webinar will take staff through strategies in how to manage their workload whilst recognising the change in working environment.
The webinar will cover the following key issues:
- Setting up your workplace at home
- Goal Setting
- Multi-tasking
- Time management
- Virtual communication
- Adjusting to disruption
- Techniques for managing your stress
- Responding to change
Session 4 – How to manage my own mental health well-being
Duration: 30 minutes
This webinar will focus on the reality that many staff are questioning their own job security and are worried about their immediate and extended family.
This webinar will explore a range of simple techniques in how staff can manage their own mental health wellbeing through understanding:
- What is mental health well-being?
- Why does mental health well-being matter?
- How to manage your stress through building resilience
- How to adapt to change and recognising your response to change
- How to manage and identify your personal triggers
- Critical thinking
- Situational awareness
- Emotional intelligence
At the completion of the workshop all participants will leave with tools and techniques in how to manage their own mental health well-being through this significant period of change and adjustment.
FACILITATORS
Session 3: How to manage my role working from home
Louise Olney
Louise Olney has been facilitating conversations, large and small, long and short, for the last decade. With over 15 years as a HR practitioner, Louise is experienced in considering the practical applications of changing contexts to individuals, teams and organisations. Her particular passion is organisational culture and engagement and understanding the ways in which this can help or hinder an organisation’s success. Louise appreciates the art of conversation and the need for strong leadership in times of change. Having recently moved into Corporate Responsibility and Community Engagement, Louise has been looking to apply her knowledge and skills to partner organisations, particularly in the context of First Nation people. In addition, Louise has been honing her own work from home discipline over recent years, in a workplace which has provided many great examples of the ways it can work for individuals, teams and organisations.
Session 4: How to manage my own mental health well-being
Sharon Mamo
Sharon Mamo is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 9 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down to earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a Psychotherapist in Employment Services for 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at National Conferences on topics of Behavioural Change, AOD, Mental Health and Neuropsychotherapy.
COST
NESA 2 part Coaching Program
Developing Emotional Intelligence
Thursday 9 & 16 April 2020
Starts 2pm AEST (1:30pm in SA & NT and 12 noon in WA)
Target Group
All staff
Summary
Emotional intelligence is the capacity to understand and manage your emotions. The skills involved in emotional intelligence are: self-awareness, self-regulation, motivation, empathy and social skills. The training explains what EI is and its role in improving performance in the workplace. Emotional intelligence also strengthens relationships among co-workers, contributing to a stable team in the workplace and to harmonious internal and external relations.
WHAT YOU CAN EXPECT
Our Coaching Program is based on the 5 domains of Emotional Intelligence:
- Self-Awareness – Understanding how self-aware participants are; reviewing the value of self-awareness and providing an opportunity to develop self-awareness skills.
- Self-Management – Appreciating that we manage ourselves based on our values, attitudes and beliefs; looking at methods of improving self-management and overcoming negative ‘self-talk’.
- Self-Motivation – A look at how personal goals drive our self-motivation, how our beliefs, values and attitudes can affect our motivation and some valuable techniques for personal improvement.
- Empathy – Helping participants appreciate the need for empathy and providing the methods for doing it.
- Handling Relationships – Bringing the previous skills together to become ‘socially intelligent’; looking at real life situations and how emotional intelligence plays a part; reviewing ways of further improving relationships using emotional intelligence.
The Coaching Program is delivered in two parts on-line as one hour webinar sessions
Session one: Emotional Intelligence – Understanding EI in Employment Services – Thursday 9 April 2020 at 2pm AEST (1:30pm SA & NT, and 12 noon in WA)
Learn about the five domains
How to enhance your EQ
The EI models – Triune Brain Theory – The BRA model – Goleman’s Model
The Mood metre and the Mood Rule
Session two: Emotional Intelligence – Strategies to Boost EI – Thursday 16 April 2020 at 2pm AEST (1:30pm SA & NT, and 12 noon in WA)
Putting Emotional Intelligence into your practice
Other
Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time.
A PDF copy of the presentation will be distributed to all registrants.
Once the series has been completed, participants will receive a Certificate of Completion.
FACILITATOR
Sharon Mamo
Sharon Mamo is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 9 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down to earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in Employment Services for 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at National Conferences on topics of Behavioural Change, AOD, Mental Health and Neuropsychotherapy.
COST
NESA Webinar
COVID-19 WEBINAR SERIES - MANAGERS
THURSDAY 16 APRIL 2020
12.00pm AEST (11.30am SA & NT, and 10.00am WA)
Session 1 (30minutes) & session 2 (30 minutes)
COVID-19 WEBINAR SERIES
The world as we know it is changing. With the current COVID-19 pandemic impacting the world and now the Australian way of life, this threat has placed every employer and household into a confronting and uncertain situation.
From an employer’s perspective the main question is, will your current business model be sustainable and how do you prepare and implement actions imposed by the Australian Government whilst still achieving company performance goals and supporting staff in an empathetic and appropriate manner?
As your company commences transition from an office based model to working remotely, you will need to design and implement a strategy that will adequately support employees, diminish public panic, foster a proactive working environment and encourage a positive mental health and wellbeing outlook.
Whilst other platforms are streaming basic assistance on how to work from home and deal with “cabin” fever, NESA and our Industry Partner (Indigenous Consulting Group) has designed a new COVID-19 Webinar Series to assist employers and employees that guides you through a comprehensive series of questions and responses.
The 4 Webinar topics are:
Managers
- Session 1: Understanding your requirements as a leader to address COVID-19 within your organisation
- Session 2: Managing a team remotely in response to COVID-19
All Staff
- Session 3: How to manage my role working from home
- Session 4: How to manage my own mental health & well being
CLICK HERE FOR FURTHER INFORMATION ON SESSIONS 3 AND 4
This Webinar series will assist in managing fears within your team, along with a thorough information pack including a Working From Home (WFH) checklist and sample COVID-19 Organisational Policies.
It is our hope to support your company objectives and staff well-being during this time and minimise the risk whilst maintaining a positive and proactive workforce.
Target Group
Managers
Summary
Session 1 – Understanding your requirements as a leader to address COVID-19 within your organisation
Duration: 30 mins
This webinar will take managers through a comprehensive range of questions and responses that are confronting all leaders as they address issues presented by COVID-19.
What are my requirements?
- If a staff member is tested positive for COVID-19
- If a staff member / office is exposed to COVID-19
- If my staff request to work from home even though they are employed within an essential service
- In transitioning my staff to work from home
- In terms of leave and general entitlements for my staff
- If my organisation decides to shut down for a period of time
- If I am required to reduce my workforce
What steps can I take to?
- Minimise risk for my staff
- Minimise the mental health and anxiety that my staff may be experiencing
- Maintain productivity across my team
- Manage my own fears and concerns
- Minimising risk for possible workers compensation claims
At the completion of the webinars all participants will be provided with an information pack including:
- Working from Home (WFH) checklist
- Sample COVID-19 Organisational Policy
- Leave Entitlements information Sheet
Session 2 – Managing a team remotely in response to COVID-19
Duration: 30 mins
This webinar will take managers through a range of strategies they can use to maintain the management of their team remotely. The webinar will explore:
- Management styles – adjusting for disruption and how to manage staff performance throughout a state of change
- Understanding the impact of change on your team
- Adopting simple tools to keep staff focused
- Maintain a positive mental health culture within your team
- Virtual communications / meetings
- Flexibility and adaptability in priorities
- Understanding different opportunities within your control
- Developing a culture of trust
FACILITATOR
SESSION 1: Understanding your requirements as a leader to address COVID-19 within your organisation
John Dasey
SESSION 2: Managing a team remotely in response to COVID-19
Angela Philipson
Angela Philipson is a pragmatic, compassionate and outcomes focused HR leader, with over 15 years’ HR experience. Angela is passionate about delivering people development solutions to support organisational strategy and is experienced at working with individuals, teams, and leaders to drive sustainable change. Angela is skilled at facilitating meaningful workshops and presentations, honed over the years designing and delivering a range of sessions to groups large and small. She specialises in organisational culture, workforce engagement and wellbeing, and their importance to maximising positive outcomes and productivity, particularly during times of change.
COST
NESA Webinar
COVID-19 WEBINAR SERIES - EMPLOYEES
FRIDAY 17 APRIL 2020
12.00pm AEST (11.30am SA & NT, and 10.00am WA)
Session 3 (30minutes) & session 4 (30 minutes)
COVID-19 WEBINAR SERIES
The world as we know it is changing. With the current COVID-19 pandemic impacting the world and now the Australian way of life, this threat has placed every employer and household into a confronting and uncertain situation.
From an employer’s perspective the main question is, will your current business model be sustainable and how do you prepare and implement actions imposed by the Australian Government whilst still achieving company performance goals and supporting staff in an empathetic and appropriate manner?
As your company commences transition from an office based model to working remotely, you will need to design and implement a strategy that will adequately support employees, diminish public panic, foster a proactive working environment and encourage a positive mental health and wellbeing outlook.
Whilst other platforms are streaming basic assistance on how to work from home and deal with “cabin” fever, NESA and our Industry Partner (Indigenous Consulting Group) has designed a new COVID-19 Webinar Series to assist employers and employees that guides you through a comprehensive series of questions and responses.
The 4 Webinar topics are:
Managers
- Session 1: Understanding your requirements as a leader to address COVID-19 within your organisation
- Session 2: Managing a team remotely in response to COVID-19
CLICK HERE FOR FURTHER INFORMATION ON SESSIONS 1 AND 2
All Staff
- Session 3: How to manage my role working from home
- Session 4: How to manage my own mental health & well being
This Webinar series will assist in managing fears within your team, along with a thorough information pack including a Working From Home (WFH) checklist and sample COVID-19 Organisational Policies.
It is our hope to support your company objectives and staff well-being during this time and minimise the risk whilst maintaining a positive and proactive workforce.
Target Group
ALL STAFF
Summary
Session 3 – How to manage my role working from home
Duration: 30 minutes
This webinar will take staff through strategies in how to manage their workload whilst recognising the change in working environment.
The webinar will cover the following key issues:
- Setting up your workplace at home
- Goal Setting
- Multi-tasking
- Time management
- Virtual communication
- Adjusting to disruption
- Techniques for managing your stress
- Responding to change
Session 4 – How to manage my own mental health well-being
Duration: 30 minutes
This webinar will focus on the reality that many staff are questioning their own job security and are worried about their immediate and extended family.
This webinar will explore a range of simple techniques in how staff can manage their own mental health wellbeing through understanding:
- What is mental health well-being?
- Why does mental health well-being matter?
- How to manage your stress through building resilience
- How to adapt to change and recognising your response to change
- How to manage and identify your personal triggers
- Critical thinking
- Situational awareness
- Emotional intelligence
At the completion of the workshop all participants will leave with tools and techniques in how to manage their own mental health well-being through this significant period of change and adjustment.
FACILITATORS
Session 3: How to manage my role working from home
Louise Olney
Session 4: How to manage my own mental health well-being
Sharon Mamo
Sharon Mamo is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 9 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down to earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a Psychotherapist in Employment Services for 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at National Conferences on topics of Behavioural Change, AOD, Mental Health and Neuropsychotherapy.