Sep
18
Wed
Motivating Your Sales Team in 60 Minutes @ National broadcast
Sep 18 @ 2:00 pm – 3:00 pm
Motivating Your Sales Team in 60 Minutes @ National broadcast

NESA Webinar

Motivating Your Sales Team in 60 Minutes

Wednesday 18 September 2019

2pm AEST (1:30pm in SA & in NT and 12 noon in WA)

Target Group

Site managers, program coordinators, business development managers and sale managers

Summary

Everyone can always use some inspiration and motivation. In this sixty minute online presentation, founder of HPS, Peter Holtmann will explain the key ingredients required to provide that inspiration and motivation.

As a Business Manager / Employer Servicing Manager, how do you create the right motivating environment that will shape and develop your sales team with the right attitude and healthy competition? Instilling that unique seed which grows the motivation in your team will lead to an increase in performance and productivity, ensuring you have the best sales team you can have.

WHAT YOU CAN EXPECT

• Learn how to create a motivational environment
• Understand the importance of communication and training in motivating your sales teams

FACILITATOR

Peter Holtmann

Peter is passionate about being a leader of management teams who want to drive innovation and to inspire communities with their own causes, visions and missions. He uses excellent risk management processes to manage programmes from the highest levels of governance to the daily pursuits of individuals.

Peter is very comfortable in the community sector, where he has helped organisations to undergo change, to commercialise their visions and to build government relations. He has ticked all the big boxes including restructuring, rebranding, mergers, acquisitions, and organisational change. He enjoys presenting to audiences on the technological and philosophical requirements of the industry he is engaging in.

His mantra: motivation is everything, passion is essential, commitment is not an option, leadership is an expression of these ingredients.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.

Sep
19
Thu
Emotional Intelligence Self-Awareness – Melbourne @ Melbourne NESA office
Sep 19 @ 9:00 am

NESA one day workshop

Emotional Intelligence Self-Awareness

NESA Melbourne office

Thursday 19 September 2019

9am for tea & coffee for a 9:30am start. Usually finished by 4:30pm

Target Group

All staff

Summary

If your emotional abilities aren’t up to scratch; if you lack self-awareness; if you are not able to manage your confronting emotions; if you lack empathy and have difficulty forging effective relationships, then no matter how smart you are, you are not going to get very far. During this one day workshop, participants will learn the attributes of an emotionally intelligent leader. They will leave with knowledge on how to engender and maintain positive relationships, how to foster success and how to remove obstacles to achieving professional and business results. Emotional Intelligence Self-Awareness will help you and your team go to the next performance level.

THIS WORKSHOP WILL EXPLORE

  • Understanding Yourself: your strengths and your weaknesses
  • Self-perception: identifying your own self-image and perceptions of others, recognising blind spots
  • Communication Skills: understanding your communication style and the communication styles of others
  • Managing Emotions: understanding how thoughts and emotions drive your behaviour, and learning mindfulness techniques to diffuse negative emotions
  • Positive Thinking: gaining clarity on your consistent beliefs and how they impact you every day
  • Motivators: discovering the top 5 key motivators in your career
  • Developing Empathy: how to recognise people’s emotions and show empathy at work
  • Continuous improvement: strategies to increase your self-awareness and advance your career

FACILITATOR

Leonie Lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

In 2017, she was nominated for the Australian Leadership Excellence Awards, out of 42 nominations, she achieved 6th place in the category of Owner/Entrepreneur Leader of the Year.

As a Trainer, she is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment.

Leonie Lam

COST

NESA Member

$ 330 1 - 3 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 275 4 - 9 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 220 10 plus registrants
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 390 per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

All participants will be emailed a Certificate of Attendance after completion. This workshop can be delivered in-house, where it will be contextualised to reflect your organisational procedures and systems.

Indigenous Cultural Awareness @ National broadcast on-line
Sep 19 @ 2:00 pm – 3:00 pm

2 part NESA Coaching Program

Indigenous Cultural Awareness

Thursday 19 & Monday 23 September 2019

Starts 2pm AEST (1:30pm in SA & NT and 12 noon in WA)

Target Group

All staff

Summary

Extensive cultural knowledge is not necessary in order to become culturally aware. A capacity to recognise that cultural difference exist, and to be open to learning from these differences is the bases of cultural awareness.

This Coaching Program is designed to expand thinking and understanding about the Aboriginal and Torres Strait Islander community, its history and contemporary issues; and to facilitate understanding between staff and the Aboriginal and Torres Strait Islander community.

You will be provided with historical legislative and policy development information, as it pertains to Australian Indigenous peoples, to increase understanding of how history relates to current Indigenous Australian socio economic status and behaviours.

Over this two part series you will hear Jodi Sampson’s personal narrative and insight into people from Aboriginal and Torres Strait Islander background within the workplace, customer base and community

WHAT YOU CAN EXPECT

Session one: Thursday 19 September 2019 at 2pm AEST (1:30pm in SA & NT and 12 noon in WA)

 Information required to better support Indigenous clients and community
 knowledge and understanding of the cultural and social history of Aboriginal and Torres Strait Islander people and the issues they face

Session two: Monday 23 September 2019 at 2pm AEST (1:30pm in SA & NT and 12 noon in WA)

 knowledge, skills and tools required for effective communication and service delivery to Aboriginal and Torres Strait Islander people.

Expected outcomes

 Awareness and knowledge of Aboriginal and Torres Strait Islander cultural issues and how they relate to your business, your job seekers and your employer placement and retention.
 A practical understanding of how culture shapes our values, attitudes and behaviour.
 Tools for staff who mentor, manage and work with Indigenous job seekers.
 Insight into people from Aboriginal and Torres Strait Islander background within the workplace, customer base and community.

Other

Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time.

A PDF copy of the presentation will be distributed to all registrants.

Once the series has been completed, participants will receive a Certificate of Completion.

FACILITATOR

Jodi Sampson

Jodi Sampson is a proud Gomeroi Man from North-West NSW. Jodi was raised in “Two-Worlds” in Moree and has an entrepreneurial spirit that runs deep, provides leadership, Coaching & Mentoring and role models the cultural values of his family and ancestors.
Jodi’s career spans across all levels of Government, Non-Government, Peak Bodies and Community-Based Organisations. Jodi’s engagement has seen him hold specialised roles and conducted cutting-edge strategic activities to provide access and participation of First Nation People to programs & opportunities that seemed unreachable.

COST

NESA Member

$ 120
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 150
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW
Sep
26
Thu
Emotional Intelligence Self – Awareness – Sydney @ NESA Office Sydney
Sep 26 @ 9:00 am

NESA one day workshop

Emotional Intelligence Self – Awareness

NESA Sydney office

Thursday 26 September 2019

9am for tea & coffee for a 9:30am start. Usually finished by 4:30pm

Target Group

All staff

Summary

If your emotional abilities aren’t up to scratch; if you lack self-awareness; if you are not able to manage your confronting emotions; if you lack empathy and have difficulty forging effective relationships, then no matter how smart you are, you are not going to get very far. During this one day workshop, participants will learn the attributes of an emotionally intelligent leader. They will leave with knowledge on how to engender and maintain positive relationships, how to foster success and how to remove obstacles to achieving professional and business results. Emotional Intelligence Self – Awareness will help you and your team go to the next performance level.

This workshop will explore

  • Understanding Yourself: your strengths and your weaknesses
  • Self-perception: identifying your own self-image and perceptions of others, recognising blind spots
  • Communication Skills: understanding your communication style and the communication styles of others
  • Managing Emotions: understanding how thoughts and emotions drive your behaviour, and learning mindfulness techniques to diffuse negative emotions
  • Positive Thinking: gaining clarity on your consistent beliefs and how they impact you every day
  • Motivators: discovering the top 5 key motivators in your career
  • Developing Empathy: how to recognise people’s emotions and show empathy at work
  • Continuous improvement: strategies to increase your self-awareness and advance your career

FACILITATOR

Leonie Lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

In 2017, she was nominated for the Australian Leadership Excellence Awards, out of 42 nominations, she achieved 6th place in the category of Owner/Entrepreneur Leader of the Year.

As a Trainer, she is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment.

Leonie Lam

COST

NESA Member

$ 330 1 - 3 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 275 4 - 9 registrants
  • Prices are inclusive of GST
REGISTER NOW

NESA Member

$ 220 10 plus registrants
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 390 per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

All participants will be emailed a Certificate of Attendance after completion. This workshop can be delivered in-house, where it will be contextualised to reflect your organisational procedures and systems.

Oct
2
Wed
The Working Communities Congress Indigenous Employment Forum @ Sydney
Oct 2 @ 9:00 am – Oct 3 @ 4:30 pm

The Working Communities
Congress Indigenous Employment Forum

2-3 October, 2019
National Centre of Indigenous Excellence, Sydney

THE FORUM

The National Employment Services Association (NESA) in partnership with the OECD Local Development Forum is proud to host The Working Communities Congress Indigenous Employment Forum bringing together experts from Australia, Canada, New Zealand and the OECD to consider policy and approaches to increasing employment rates among Indigenous people.

The Forum is an opportunity to gather insights into past and current policies aimed at increasing economic participation, to look at innovative practices happening both in Australia and internationally, and to discuss the future of public policy strategies related to Indigenous employment and participation.

The OECD Local Development Forum will release its report Indigenous Employment and Skills Strategies in Australia at the Forum.

NESA

NESA CDP Members' Meeting

THURSDAY 3 OCTOBER 2019

Immediately after the Forum, on the afternoon of Thu 3 Oct, NESA will be hosting a half-day NESA CDP Members’ Meeting at the same venue.

All NESA Member CDP providers, managers and operational staff are strongly encouraged to attend to exchange ideas and best practice specific to CDP.

Oct
4
Fri
DES Employment Consultant Induction @ National broadcast
Oct 4 @ 2:00 pm – 3:30 pm

NESA on-line 3 part coaching Program

DES Employment Consultant Induction

Friday 4 October 2019

Starts 2pm AEST (1:30pm SA & NT and 12 noon WA)

Target Group

Frontline staff

Summary

Do you have new staff commencing? Then consider making this part of your internal induction process.

In a complicated and constantly changing industry, giving the right support to new staff is critical so they can hit the ground running and avoid feeling overwhelmed. Our DES Employment Consultant Induction series can help them feel comfortable and understand the industry context and framework that they are now working with. It will help you to retain staff and avoid having to go through the costly recruitment process again. Our aim is to assist them to settle in quickly and become productive as soon as they can. The series will also be useful for existing staff that need a refresher or are returning to work after a long absence (such as maternity or long service leave).

Our Employment Consultant Induction coaching program has a focus on the DES core elements and the soft skills required for positive client engagement, job placement and effective post placement support. The sessions are full of observed good practices, tips and advice.

Over three webinar sessions, John Francis will comprehensively introduce staff to the components and good practice soft skills that makes an effective and efficient employment services industry. The webinars will take participants through a range of strategies so they can perform effectively with customers, while touching on the KPI measures and compliance requirements. Our training is operational and complimentary to your internal induction programs.

WHAT YOU CAN EXPECT

Session 1 – Introduction, KPI and meeting expectations (Broadcasts on Friday 4 October 2019 at 2pm AEST (1:30pm SA & NT and 12noon WA)

  • Brief history of employment services
  • Role of the consultant
  • Contract and service delivery
  • DES contract KPI’s and remaining compliant
  • Managing participant expectations
  • Core servicing steps
  • Social security law
  • Consultant tools of the trade
  • Appointment management

Activity: Segment your caseload into industry and client cohort groups

Session 2 – Working with participants (Broadcasts on Friday 11 October 2019 at 3pm AEDT (2:30pm SA, 2pm QLD, 1:30pm NT and 12noon WA)

  • Activity discussion
  • Case management planning skills to meet KPI
  • Participant centred servicing
  • Case note structure and strategies
  • Creating effective Job Plans
  • Resume building
  • Challenges to employment

Activity: Research the National Disability Service Standards – what are they?

Session 3 – Wrap around serving your participants (Broadcasts on Thursday 17 October 2019 at 3pm AEDT (2:30pm SA, 2pm QLD, 1:30pm NT and 12noon WA)

  • Activity discussion
  • Lifestyle adjustment
  • DES Post Placement Support process and strategies for when placements fall over
  • Engaging stake holders
  • DES Outcome cycle
  • Ongoing support
  • Work Assist
  • Individual rights

Other

Each webinar session is expected to run for approximately 90 minutes including ample Q&A and discussion time.

A PDF copy of the presentation will be distributed to all registrants.

Once the series has been completed, participants will receive a Certificate of Completion.

FACILITATOR

John Francis

Following many years experience in stock broking and funds management in London and Melbourne, John commenced in the Employment Services industry in 2006. He has ten years experience in DEN/DES (and other industry programmes), in the roles of Case Manager, Recruiter and Training and Assessor. John has delivered accredited motivational training to participants centred on addressing vocational and non-vocational barriers on their own pathway to success. John has developed outstanding communication skills and is experienced in mentoring newer members of staff in their ongoing professional development; including delivering the training and assessing for the Certificate III and IV Employment Services internally. John has very strong employment services networks and has a track record in nurturing and maintaining relationships with service participants and colleagues of all backgrounds

NESA Training Partner John Francis

COST

NESA Member

$ 180
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 225
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW
Oct
9
Wed
Hard Conversations and the Relationship-Building Process @ National Broadcast
Oct 9 @ 3:00 pm – 4:00 pm

NESA Webinar

Hard Conversations and the Relationship-Building Process

Wednesday 9 October 2019

3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

All staff

Summary

Hard or confrontational conversations are an inevitable part of the job of a front line employment services consultant, and are a critical moment in the relationship-building process. Getting these exchanges right is very important. Getting them wrong is unfortunately very easy.

Join NESA’s Stakeholder and Communications Coordinator, Dr. Colin Harrison, as he explores the key issues underlying effective verbal communication in general, and in confrontational situations in particular.

Colin will explore

  • How meaning works (you might be surprised!)
  • Communicative styles and their utility
  • The fight or flight response and how to manage it
  • The importance of “altercentrism”
  • Speaking with your ears (active listening strategies)

Expected outcomes

Understanding these things will position you better to deal with hard conversations in a way that allows you to remain calm and focussed. You should come away with strategies to put into place to improve your communicative behaviour, which will have a positive effect on your professional environment, your own peace of mind, and your effectiveness as a front line consultant.

FACILITATOR

Colin Harrison

Dr. Colin Harrison holds a PhD in Neurocognitive Linguistics, and has 30 years’ experience in the domain of language and communication. He has been a tertiary educator, adult trainer and professional facilitator in Australia, the US and France, and is a Maître de Conférences with the French Éducation Nationale. He has directed academic departments, run cultural adaptation workshops for multinational companies and managed international exchange programs. He has a particular passion for, and focus on effective interpersonal and cross-cultural communication.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants.

Oct
10
Thu
Understanding Mental Health on WORLD MENTAL HEALTH DAY @ National Broadcast
Oct 10 @ 3:00 pm – 4:00 pm

NESA Webinar

Understanding Mental Health on WORLD MENTAL HEALTH DAY

Thursday 10 October 2019

3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

All staff

Summary

Mental health problems are all too common in our communities, so it is important that we seek to avoid language that could trigger episodes or make matters worse. In addition, front line staff will come across situations where a client needs immediate assistance.

The aim of this webinar is to provide you with information so you can feel comfortable about how you respond to a person with a mental health issue. Tune in and listen to Sharon comprehensively discuss and answer your questions on responding to and supporting a person with a mental health condition within the employment services environment.

The Key elements

  • How social norms are formed
  • How to speak and interact to avoid triggering episodes or making matters worse
  • When something is not quite right
  • Referral and follow up
  • Helping yourself – building an affirming workplace culture

A special day for the world

Thursday 10 October is World Mental Health Day 2019

1 in 5 Australians are affected by mental illness, yet many don’t seek help.

Beware, become aware

 

FACILITATOR

Sharon Mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for over 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation and a certificate of attendance will be distributed to all registrants.

Oct
15
Tue
Thriving in Change @ On-line broadcast
Oct 15 @ 3:00 pm – 4:00 pm

NESA Webinar

Thriving in Change

Tuesday 15 October 2019

3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

All frontline staff. Share what you learn at this session with your clients.

Summary

Change is a necessity. Without change there would be no progress, but the constancy and speed of change today are demanding from us a level of resilience and flexibility greater than ever before.

The more we explore change, the more we realise that the solution lies in understanding how people deal with change and their strategies for building resilience. Front line staff are encouraged to share what they learn here with their clients.

In 'Thriving in Change' we learn:-

  • How our brain equips us for survival and what this means when faced with change
  • Why everyone’s response to change is different and how to recognise where we are on the change continuum
  • What we can predict about how we respond to change and why it’s perfectly normal
  • How to overturn our evolutionary reactions and start to see change from a different perspective
  • Strategies for building resilience to deal with change to our advantage

FACILITATOR

Clare Edwards

Clare is a change-maker. She helps organisations to tap into the collective potential of their people so that they can master personal leadership, thrive in change and stay fully engaged. A passionate storyteller and inspiring speaker, Clare takes her audiences on an experiential journey, leaving them filled with new insights, keen to know more and motivated to change. Clare’s corporate background spans 2 decades of working in senior management roles with global IT companies, surviving the dot com ‘boom and bust’ of the early millennium and thriving in complex, fast-paced change environments. Clare makes the complex simple. She has studied neuroleadership extensively and brings theory and concepts to life helping people to uncover the full potential of their amazing brain and its ability to change - without the psychobabble.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants and a certificate on completion.

Oct
23
Wed
Developing Emotional Intelligence @ National Broadcast
Oct 23 @ 3:00 pm – 4:00 pm

Two Part On-Line NESA Coaching Program

Developing Emotional Intelligence

Wednesday 23 & 30 October 2019

Starts 3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

All Staff

Summary

Emotional intelligence is the capacity to understand and manage your emotions. The skills involved in emotional intelligence are: self-awareness, self-regulation, motivation, empathy and social skills. This training explains what EI is and its role in improving performance in the workplace. Emotional intelligence also strengthens relationships among co-workers, contributing to a stable team in the workplace and to harmonious internal and external relations.

Our Coaching Program is based on the 5 domains of Emotional Intelligence:

  • Self-Awareness – Understanding how self-aware participants are; reviewing the value of self-awareness and providing an opportunity to develop self-awareness skills.
  • Self-Management – Appreciating that we manage ourselves based on our values, attitudes and beliefs; looking at methods of improving self-management and overcoming negative ‘self-talk’.
  • Self-Motivation – A look at how personal goals drive our self-motivation, how our beliefs, values and attitudes can affect our motivation and some valuable techniques for personal improvement.
  • Empathy – Helping participants appreciate the need for empathy and providing the methods for doing it.
  • Handling Relationships – Bringing the previous skills together to become ‘socially intelligent’; looking at real life situations and how emotional intelligence plays a part; reviewing ways of further improving relationships using emotional intelligence.
 
 

The Coaching Program is delivered in two parts on-line as one hour webinar sessions

Session one: Emotional Intelligence – Understanding EI in Employment Services – Wednesday 23 October at 3pm AEDT (2:30pm SA, 2pm QLD, 1:30pm NT, and 12 noon in WA)

Session two: Emotional Intelligence – Strategies to Boost EI – Wednesday October at 1pm AEDT (12:30pm SA, 12 noon QLD, 11:30am NT, and 10am in WA)

Coaching Program Outcomes:

At the end of this training course, your participants will be able to:

  • Be aware of emotions and the impact they have on their performance
  • Recognise and understand emotions in others and how to adapt their behaviour to suit
  • Regulate their emotions and so enhance performance
  • Handle and inspire emotion in others

Environmental outcomes:

  • Managers and supervisors are better able to maintain a positive work environment
  • Employment consultants can better manage complex clients and their cases
  • Business development staff are better able to influence positive outcomes, particularly when handling difficult prospects, tough negotiations or fall outs, as commonly seen in this industry
  • Staff are better equipped to handle conflict and to make all customers feel like they are being listened to and understood – this has a positive effect on customer engagement, branding and retention.
  • Staff are better equipped to handle the ever-increasing pressures of a changing business landscape.

Other

Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time.

A PDF copy of the presentation will be distributed to all registrants.

Once the series has been completed, participants will receive a Certificate of Completion.

FACILITATOR

Sharon Mamo

Sharon Mamo is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 9 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down to earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in Employment Services for 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at National Conferences on topics of Behavioural Change, AOD, Mental Health and Neuropsychotherapy.

COST

NESA Member

$ 120
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 150
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW