Oct
22
Mon
Post Placement Support webinar: Is it just a contact call or are we gathering real intelligence ? @ National broadcast
Oct 22 @ 3:00 pm – 4:00 pm
Post Placement Support webinar: Is it just a contact call or are we gathering real intelligence ? @ National broadcast

NESA Training Events

WEBINAR

Post Placement Support

Monday 22 October 2018    |    3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

All staff

Summary

Post Placement Support (PPS) is a great way of gathering intelligence that can drive a strong plan to ensure job seekers maximise their sustainable employment opportunity. This task should not be a “tick a box” exercise, it is a critical component to ensure we are identifying any red flags that exist within early stages of employment and act upon them accordingly. If performed correctly, PPS will be seen as a genuine value add to your employers customer service experience and will provide a support mechanism for the new employee as they enter into a new environment.

WHAT YOU CAN EXPECT

• Be Prepared – Go in with a plan that is tailored to the employee       

• Transparency and Clarity – Is the Employer / Employee clear on the benefits of spending the time to answer these questions?

• Communication – How to identify concerns by listening for tones and language

• Action Plans – How to record and escalate information to the appropriate person

 

FACILITATOR

Matt Luttrell

Matt Luttrell has over 15 years’ management experience that includes 6 years managing hotels in Melbourne and Geelong and a decade in employment services. Within employment services Matt started his journey in recruitment and developed into senior management positions where he developed an extensive network and is well regarded for building key stakeholder relationships within the industry. Matt lists his strengths as integrity, honesty and accuracy, all of which are critical components when building and maintaining relationships with key stakeholders.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.

Oct
29
Mon
Reverse Marketing with Intent webinar @ National broadcast
Oct 29 @ 3:00 pm – 4:00 pm
Reverse Marketing with Intent webinar @ National broadcast

NESA Webinar

WEBINAR

Reverse Marketing with Intent

Monday 29 October 2018

3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

Frontline staff that engage with employers.
Reverse Marketers

Summary

In this webinar Matt Luttrell will discuss reverse marketing strategies to place priority jobactive and DES job seekers into the hidden job market. The focus is on making contact with specific employers. It will explore getting the job seeker and employment services practitioners ready to make a reverse marketing call, and how to manage the call including handling objections. 

The focus of this webinar is not on vacancy development for job matching. So what can you expect? It will cover becoming “one” with the employer so that we understand the fit with the employee and the new opportunity that presents. Reverse marketing isn’t all about providers getting a placement, it’s much bigger than that! The placement is the result – the real key is understanding what the employer is looking for and matching a strong candidate to an opportunity.

WHAT YOU CAN EXPECT

• Preparation is key

• Be in a positive mindset

• What approaches have the best results 

• What to look for, what to listen for 

• What is the best way to respond to objections 

 

FACILITATOR

Matt Luttrell

Matt Luttrell has over 15 years’ management experience that includes 6 years managing hotels in Melbourne and Geelong and 9 years’ experience in employment services. Within employment services Matt started his journey in recruitment and developed into senior management positions where he developed an extensive network and is well regarded for building key stakeholder relationships within the industry. Matt lists his strengths as integrity, honesty and accuracy, all of which are critical components when building and maintaining relationships with key stakeholders.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.

Nov
1
Thu
NESA Leadership Forum: Industry Briefing – Employment Policy @ PARKROYAL Melbourne Airport
Nov 1 @ 9:00 am – 3:30 pm

1 NOVEMBER 2018

NESA LEADERSHIP FORUM

Industry Briefing - Employment Policy

Days
Hours
Minutes

What changes are coming for employment services?

WHO SHOULD ATTEND

NESA members only!

This forum is targeted to CEO’s and Senior Industry Executives in the employment services sector.

NESA Annual Report - Disability Male

Topics to be covered...

Targeted jobseeker compliance framework

Online JSCI Trials – what progress has been made

Working with the political landscape – what we need to consider

Presenters

Hon Kelly O'Dwyer MP

The Hon Kelly O'Dwyer MP

Minister for Jobs, Industrial Relations and Women

Kelly was appointed as the Minister for Jobs and Industrial Relations in the Morrison Government in August 2018 in addition to her role as Minister for Women, which she was appointed to in December 2017.

She is a member of Cabinet and Cabinet’s Expenditure Review Committee (ERC).
In April 2017, Kelly became the first female Cabinet Minister to give birth whilst in office. She was also the first woman to sit in Cabinet in a Treasury portfolio.

Kelly O’Dwyer was elected to represent the people in Higgins in December 2009.
Kelly has held a number of Ministerial positions including Minister for Revenue and Financial Services from July 2016 to August 2018, Minister Assisting the Prime Minister for the Public Service from December 2017 to August 2018, Minister for Small Business and Assistant Treasurer from September 2015 to July 2016 and Parliamentary Secretary to the Treasurer from December 2014 until being appointed to Cabinet in 2015.

The Hon Sarah Henderson, MP

Assistant Minister for Social Services, Housing and Disability Services

Terri Butler

Ms Terri Butler MP

Shadow Minister for Young Australians and Youth Affairs and the Shadow Minister for Employment Services, Workforce Participation and Future of Work

Terri is the Shadow Minister for Young Australians and Youth Affairs, the Shadow Minister for Employment Services, Workforce Participation and Future of Work, and the Member for Griffith. She has served in the parliament since 2014, when she was elected in a by-election after former Prime Minister Kevin Rudd left parliament.

As an MP, Terri co-founded the Parliamentary Friends of Innovation and Enterprise, co-chaired parliamentary friends groups for Tourism, the AFLW, and Meals on Wheels. She has previously served as a Shadow Parliamentary Secretary and Shadow Assistant Minister in the fields of domestic violence, universities, and equality. In the latter capacity she worked closely with the LGBTIQ community in relation to attaining marriage equality. Terri has also served on parliamentary committees for employment, education and training, corporations and financial services, social policy, and parliamentary procedure. In 2014, as a new backbencher, she led Labor’s cost of living committee.

Nathan Smyth

Incoming Deputy Secretary Department of Jobs and Small Business

Nathan Smyth was previously First Assistant Secretary, Western Sydney Unit in the Department of Infrastructure, Regional Development with oversight for the planning, construction and financing of the second Sydney airport. He has extensive experience as a senior executive and has worked at the Department of Finance, the Department of Health and the Department of Foreign Affairs and Trade

Janine Pitt

Group Manager - Activation & Work for the Dole Group Australian Government Department of Jobs and Small Business

Janine has held senior positions within the Employment, Education and Human Services portfolios with positons involving legislation and policy development, national procurement, national program management and delivery across a broad range of employment, training, skills and Indigenous-specific programs.

Janine was Minister-Counsellor (Employment) to the OECD in Paris and Australia’s representative to the International Labour Organisation. Prior to commencing in that role Janine was the NSW/ACT State Manager for the Commonwealth Department of Education, Employment and Workplace Relations. In this role she delivered programs and services from across the Education and Employment portfolio including employment, disability and remote employment services, early childhood education and care, Indigenous employment and economic development, youth, skills, labour market, industry and regional strategies.

Janine is currently the Group Manager of the Activation and Work for the Dole Group within the Commonwealth Department of Jobs and Small Business. She manages key program elements of the Government’s national employment services program, jobactive, along with job seeker activation, and participation.

AGENDA

9.00 - 9.30

REGISTRATION

9.30 - 10.00

Sally Sinclair welcomes The Hon Kelly O’Dwyer MP

10.00 - 10.30

Industry Update

10.30 - 11.00

Department of Jobs and Small Business - Janine Pitt

11.00 - 11.30

MORNING TEA

11.30 - 12.00

The Hon Sarah Henderson MP

12.00 - 12.15

Introducing Nathan Smyth

12.15 - 1.00

Industry Caucas

1.00 - 2.00

LUNCH

2.00 - 2.30

Ms Terri Butler MP

2.30 - 3.00

Summary of Day

3.00

CLOSE

EVENT PRICES

#1 DELEGATE

Complimentary
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch

#2 DELEGATE

Complimentary
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch

#3 DELEGATE

$ 195
00
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch

EVENT DETAILS

Thursday 1 November 2018
9.00am - 3.30pm
PARKROYAL Melbourne Airport, Arrival Dr, Melbourne Airport VIC 3045

Nov
19
Mon
Staying Cool Under Pressure @ National broadcast
Nov 19 @ 3:00 pm – 4:00 pm

NESA Training Events

WEBINAR

Staying Cool Under Pressure

Monday 19 November 2018    |    3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

All staff

Summary

One of the key traits of emotionally intelligent people is that they are able to keep their head when all around seems in chaos. Their ability to remain calm under pressure and to model resilience has a significant flow-on effect on their peers and the rest of the organisation.

Staying Cool Under Pressure is an exploration into the world of understanding stress and regulating emotions. It’s the nearest we’ll get to having a user manual for the brain and the strategies that Clare shares are guaranteed to work… if implemented.

Expected outcomes

  • Identifying the key parts of the brain responsible for staying calm and for ‘losing it’
  • Exploring 4 core pressure sources in the workplace
  • Building self-awareness around your individual pressure points
  • Identifying your sweet spot for positive stress and performance
  • Learning 8 strategies for staying cool under pressure, all of which are immediately implementable

FACILITATOR

Clare Edwards

Clare is a change-maker. She helps organisations to tap into the collective potential of their people so that they can master personal leadership, thrive in change and stay fully engaged. A passionate storyteller and inspiring speaker, Clare takes her audiences on an experiential journey, leaving them filled with new insights, keen to know more and motivated to change. Clare’s corporate background spans 2 decades of working in senior management roles with global IT companies, surviving the dot com ‘boom and bust’ of the early millennium and thriving in complex, fast-paced change environments. Clare makes the complex simple. She has studied neuroleadership extensively and brings theory and concepts to life, helping people to uncover the full potential of their amazing brain and its ability to change – without the psychobabble.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.

Nov
22
Thu
How to Write that Winning Resume @ National broadcast
Nov 22 @ 3:00 pm – 4:00 pm
How to Write that Winning Resume @ National broadcast

NESA Training Events

WEBINAR

How to Write that Winning Resume - Are you doing it wrong ?

Thursday 22 November 2018    |    3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

Frontline staff

Summary

Assisting job seekers with resumes is still a core skill of working in Employment Services. This webinar will cover format, length, key words, the do’s and the don’ts, how to address gaps in employment history and how to adapt your resume to specific job applications. 

Hear about the common mistakes that blocks resumes from getting through.

FACILITATOR

Rebecca Herbertson

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.

Nov
23
Fri
NESA Masterclass Series 2 – Marketing @ PARKROYAL Melbourne Airport
Nov 23 @ 9:00 am – 3:00 pm

Friday 23 November 2018

NESA MASTERCLASS SERIES 2

THE BRAVE NEW WORLD OF MARKETING

Days
Hours
Minutes

Join Andrew Griffiths at our upcoming Masterclass

Andrew travels the world teaching organisations how to master their marketing in this brave new world, taking the complexity out of the equation and providing clear, simple advice that will create an approach to marketing that engages and converts.

Andrew is renowned for his lively hands on and robust forums, packed with practical gems.

Topics to be covered

#1. What the new world of marketing actually looks like
#2. The good, the bad and the ugly of marketing – and where most organisations go wrong
#3. Tropic cascade – and how it applies to your business
#4. How well do you really know your customers?
#5. It’s time for some meaningful communication (messages, platforms, storytelling)
#6. Meaningful connection – exactly what is engagement?
#7. The importance of cross industry innovation and communication
#8. How is your corporate karma?
#9. If you’re not growing you’re dying
#10. Bringing it all together

ANDREW GRIFFITHS

Our Presenter

Andrew Griffiths

Bestselling Author, Entrepreneur and Global Presenter

Who exactly is Andrew Griffiths?

Andrew is known for being a bestselling author and a global presenter. His overnight success is the end result of a lot of hard work, taking his fair share of risks, and learning his lessons to keep on going.

Andrew’s three important keys to success – resilience, belief and determination. Mastering these makes everything change.

Andrew’s obvious success at the recent NESA National Conference was his ability to address issues surrounding business management and marketing at a very practical level.

We received wonderful feedback about Andrew Griffiths from the National Conference in Brisbane –

“He was engaging, well delivered and very relevant.”

“It was about identifying what is unique about us”

“Great content and all very thought provoking”  “The opportunities to be able to talk with peers around best practise.”

Limited spots available!

The Masterclasses are limited in size to ensure your personal experience resonates with your own particular requirements.

EVENT DETAILS

Friday 23 November 2018
9.00am – 4.00pm
PARKROYAL Melbourne Airport, Arrival Dr, Tullamarine VIC 3045

EVENT PRICES

REGISTRATION

$ 895
00
NESA MEMBERS - PER PERSON
  • PRICE INCLUDES:
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch
Dec
6
Thu
The 8 Most Powerful Interview Strategies @ National broadcast
Dec 6 @ 3:00 pm – 4:00 pm
The 8 Most Powerful Interview Strategies @ National broadcast

NESA Training Events

WEBINAR

The 8 Most Powerful Interview Strategies

Thursday 6 December 2018   |    3pm AEDT (2:30pm in SA, 2pm QLD, 1:30pm NT and 12 noon in WA)

Target Group

All frontline staff

Summary

How are your clients performing in their job interviews? Do you need to help develop their job interview skills further?  This upcoming webinar is a must-attend event for frontline staff to discover Leonie Lam’s 8 Most Powerful Interview Strategies and how to apply them straight away.

This webinar will explore

  • Strategies that will help a job seeker build rapport with the interviewer and make a lasting impression
  • What interviewers are expecting in a perfect behavioural interview answer
  • How to fully prepare for a job interview that will lead to a job offer

FACILITATOR

Leonie Lam

Leonie has been recognised for her outstanding facilitation skills, her customer service excellence and her genuine interest in helping people and organisations. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

 

As a Career Coach, she has helped more than 200 people secure employment in Australia. As a Trainer, she is passionate about delivering training to help individuals and organisations maximise their performance and achieve their strategic objectives. She consistently receives outstanding feedback in her training programs.

 

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation itself which can be used as a future resource.

CONTACT US

For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311  |  EMAIL

Jan
15
Tue
Emotional Intelligence, Building Rapport and Resilience @ National broadcast
Jan 15 @ 3:00 pm – 4:00 pm
Emotional Intelligence, Building Rapport and Resilience @ National broadcast

NESA Training Events

WEBINAR

Emotional Intelligence, Building Rapport and Resilience

Tuesday 15 January 2019    |    3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

All Staff

Summary

When working with people from different walks of life on a daily basis communication is extremely important, it is how we effectively manage our interactions that can make profound changes in your relationships.

This webinar will provide tools on how to develop emotional intelligence, rapport and resilience when dealing with jobseekers, employers, staff and colleagues. It will explore the concept of understanding others and communicating clearly as well as setting high standards of interaction.

It will demonstrate how doing these simple things can create positive change and achieve the desired outcomes in every situation.

The live broadcast will include ample Q&A time and will run for approximately an hour.

So it can be used as a future resource, people that register for the live broadcast will receive a PDF copy of the presentation.

Expected outcomes

 Emotional Intelligence Tips;
 Understanding Others;
 Building Rapport;
 Developing Resilience;
 Influencing Power.

FACILITATOR

Matt Luttrell (Bounce Australia)

Matt Luttrell has over 15 years’ management experience that includes 6 years managing hotels in Melbourne and Geelong and a decade in employment services. Within employment services Matt started his journey in recruitment and developed into senior management positions where he developed an extensive network and is well regarded for building key stakeholder relationships within the industry. Matt lists his strengths as integrity, honesty and accuracy, all of which are critical components when building and maintaining relationships with key stakeholders.

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.

Jan
22
Tue
Hidden Job Market- unlocking the secrets to success @ National broadcast
Jan 22 @ 3:00 pm – 4:00 pm

NESA Training Events

WEBINAR

Hidden Job Market- unlocking the secrets to success

Tuesday 22 January 2019    |    3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

All Frontline staff

Summary

In the current competitive job market, there are thousands of unlisted jobs that are out there for your clients. You can learn the secrets to unlocking this market and increasing success. This webinar will explore the various job markets and the best practices to access them. There are hidden markets that need to be unpacked and targeted beyond the traditional methods. Using ongoing and current research and evidence, this webinar will gauge the efficiencies of mainstream job markets compared to the hidden job market to make job search more efficient and practical. If you want your jobseekers to succeed, then this webinar is for you!.

what will be covered

  • Identify the hidden job market and make it work for the client
  • Look and find opportunities in the hidden and mainstream markets
  • Compare the online job market to the traditional market
  • Identify gaps in job search opportunities with job seekers
  • Elevator pitches the 10 Tips and resource

FACILITATOR

Ana Tonkin

Experienced business leader and director of Business Development for the Clariti Group, Ana Tonkin has many years of experience driving improvement, growth and development for businesses across a range of industries from education and training, member services, indigenous organisations, employment services and various customer service industries. Ana’s has expertise in grant researching to capital raising, and unlocking hidden markets.

Ana Rajaeian Clariti Group NESA Industry Partner

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.

Jan
30
Wed
Planning Pathways to Outcomes @ National broadcast
Jan 30 @ 3:00 pm – 4:00 pm

NESA Training Events

WEBINAR

Planning Pathways to Outcomes

Wednesday 30 January 2019    |    3pm AEDT (2:30pm in SA, 2pm in QLD, 1:30pm in NT and 12 noon in WA)

Target Group

Team Leaders, Employment Consultants and frontline staff

Summary

The webinar is aimed at staff who are meeting with job seekers regularly. Setting goals and strategies for helping job seekers develop their readiness to take up employment is what our sector is all about. In some instances the strategies will be as simple as targeted marketing of employers. However, for those job seekers who have been out of work for some time or who live in recessed labour markets, a longer term approach needs to be taken to helping those job seekers prepare for work.

The webinar will cover the following topics

  • the importance of always having an agenda
  • goal setting with job seekers
  • reverse career planning
  • the action planning process.

FACILITATOR

Rebecca Herbertson

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO she is also a professional member of the Career Development Association of Australia, a Member of the Australian Institute of Company Directors and an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

NESA Training Partner Rebecca Herbertson

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. Registrants will receive a PDF copy of the presentation which can be used as a future resource.