Jun
9
Thu
NESA CEO Forum & Practitioners Conference
Jun 9 – Jun 10 all-day

NESA CEO FORUM AND
PRACTITIONERS CONFERENCE

A New Era in Employment Services

NESA is proud to present two action packed days on 9 and 10 June 2022 at the Pullman Hotel in Melbourne and via virtual attendance. Networking drinks will be held on the evening of Thursday the 9th.

Our CEO Forum gives CEOs the opportunity to come together to share thoughts and experiences around transition and the 1 July Workforce Australia implementation. Guest speakers will include Mr Nathan Smythe, Deputy Secretary, Employment and National Workforce Group, Department of Education Skills and Employment.

The Practitioners Conference will feature a number of DESE presentations on topics including the latest transition advice, activation in Workforce Australia Services, the Workforce Australia Services Provider Performance Framework and licensing arrangements, and updates on ESS web 2.0 and the Learning Centre. DESE’s presentations will be supported by a booth where providers can discuss the types of things that DESE will track as part of their compliance monitoring. The Conference will also include presentations from some of our partners on strengthening employer engagement, addressing jobseeker barriers through integrating into goals, and the latest research on digitalisation of welfare to work.

REGISTRATIONS ARE NOW OPEN!

For group registrations please contact Prateek Pahwa
at accounts@nesa.com.au

Topics

A Range of Sessions and Workshops

Our Practitioners Forum offers a perfect opportunity for your staff to prepare for the challenges and opportunities ahead, with a range of sessions and workshops covering topics including:
• Workforce Australia Transition
• Transition to Work
• Activation and Points Based Activation System (PBAS)
• Provider Performance Framework and Deed Compliance
• Employer Engagement
• ESS Web 2.0
• Best practice client servicing

SPEAKERS

MR NATHAN SMYTHE

Deputy Secretary, Employment and National Workforce Group, Department of Education Skills and Employment.

MARK CARTER

Keynote Speaker

SHARON MAMO

CEO & Founder, Creating New Pathways

PAUL DIVINY

Founder & Director,
Prospert Consulting & Training

JO INGOLD

More speakers to come so stay tuned!

Event Details

VENUE

PULLMAN MELBOURNE, ALBERT PARK
65 Queens Rd, Albert Park VIC 3004

CEO FORUM

Thursday 9 June 2022
8.30am Registrations Open
5.00pm Forum Closes

NETWORKING DRINKS

Thursday 9 June 2022
Time: 5.00pm - 7.00pm

PRACTITIONERS CONFERENCE

Friday 10 June 2022
8.00am Registrations Open
9.00am Welcome to Country
5.00pm Conference Close

Cost

NESA Member

CEO FORUM
$ 699
00
per registrant
  • Attendance at the CEO Forum
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NESA Member

PRACTITIONERS CONFERENCE ONLY
$ 999
00
per registrant
  • Attendance at the Practitioners Conference Only
  • Prices are inclusive of GST
  • .

NESA Member

NETWORKING DRINKS ONLY
$ 99
00
per registrant
  • Attendance at the Networking Drinks Only
  • Prices are inclusive of GST
  • .

NESA Member

CEO FORUM + PRAC CONFERENCE
$ 1698
00
per registrant
  • Attendance at the CEO Forum and Practitioners Conference
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NESA Member

NETWORKING DRINKS + PRAC CONFERENCE
$ 1098
00
per registrant
  • Attendance at the Practitioners Conference
  • Attendance at the Networking Drinks
  • Prices are inclusive of GST

NESA Member

VIRTUAL REGISTRATION
$ 749
00
per registrant
  • Access to all sessions presented live virtually
  • Ability to ask real-time questions of presenters available during live sessions
  • Prices are inclusive of GST

NON Member

CEO FORUM
$ 839
00
per registrant
  • Attendance at the CEO Forum
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NON MEMBER

PRACTITIONERS CONFERENCE ONLY
$ 1249
00
per registrant
  • Attendance at the Practitioners Conference Only
  • Prices are inclusive of GST
  • .

NON MEMBER

NETWORKING DRINKS ONLY
$ 119
00
per registrant
  • Attendance at the Networking Drinks Only
  • Prices are inclusive of GST
  • .

NON MEMBER

CEO FORUM + PRAC CONFERENCE
$ 2088
00
per registrant
  • Attendance at the CEO Forum and Practitioners Conference
  • Complimentary attendance at Networking Drinks
  • Prices are inclusive of GST

NON MEMBER

NETWORKING DRINKS + PRAC CONFERENCE
$ 1368
00
per registrant
  • Attendance at the Practitioners Conference
  • Attendance at the Networking Drinks
  • Prices are inclusive of GST

NON MEMBER

VIRTUAL REGISTRATION
$ 1149
00
per registrant
  • Access to all sessions presented live virtually
  • Ability to ask real-time questions of presenters available during live sessions
  • Prices are inclusive of GST

Trade Exhibition Opportunities​

Presenting a Trade Exhibition stand at our upcoming event will place your organisation in the spotlight of a large and diverse audience.

Showcase your products and services to a national network of employment services providers all in one place!

NESA Conference Coffee Cart

Sponsorship Opportunities

A Conference is a complicated affair with lots of moving parts. Sponsorship opportunities exist throughout the event. Contact us for more information.

CONTACT US

Registration Enquiries

Prateek Pahwa
+61 3 9624 2307

Jun
21
Tue
Managing Challenging and Aggressive Client Behaviour @ On line
Jun 21 @ 2:00 pm – 3:00 pm

MANAGING CHALLENGING AND AGGRESSIVE CLIENT BEHAVIOUR

ONLINE | 2 PARTS

Tuesday 21 & 28 June 2022

2.00pm AEST (130pm SA & NT, and 12 noon WA)

TARGET GROUP

All staff

SUMMARY

When working with people from different walks of life on a daily basis, and often requesting them to undertake activities they may not be enthusiastic about, some level of challenging behaviour is inevitable. This is a two session on line coaching program designed to build skills in dealing effectively with challenging behaviour from an employment service industry perspective.
The coaching program aims to provide you with all the skills to help you understand and deal with the challenges of a modern-day client-centred employment service. Participants will acquire knowledge on how to enhance their communication techniques and to avoid conflict in the workplace. The model of delivery for this coaching program requires ‘learning by doing’, an active learning approach, whereby participants are expected to contribute to the discussion of techniques and to consider alternative and innovative approaches.

WHAT YOU CAN EXPECT

Session one: Self-management, resilience, and communication & listening skills: Tuesday 21 June 2022 at 2.00pm AEST.  

  • Understand the principles of how to self-manage and remain resilient in confronting situations.
  • How to maintain safe limits and set client expectations.
  • Understand how good communication can influence people.
  • Learn how to develop effective listening skills and assist clients to develop new skills in communication

Session two: Barriers and limiting client behaviour, responding effectively, and maintaining personal and others safety: Tuesday 28 June 2022 at 2.00pm AEST. 

  • Understand the barriers to effective communication and how to maintain limits on client behaviour
  • How to recognise and deal with clients effectively when you feel like you are being provoked.
  • Have opportunities through case examples to link theory to practice and application for a safe environment.

Facilitator

Linda Pierson 

Linda is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver the Bounce Program within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.

cost

NESA Member

$ 120
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 150
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

Each webinar session is expected to run for approximately 60 minutes including ample Q&A and discussion time. A PDF copy of the presentation will be distributed to all registrants. Once the series has been completed, participants will receive a Certificate of Completion.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS