Apr
15
Mon
Energise and Engage your Remote Team @ Online at your desk
Apr 15 @ 2:00 pm – 3:00 pm

energise and engage your remote team

Monday 15 April 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

All staff

SUMMARY

When Covid-19 swept the World, it’s quickly changed how we work. Many businesses are now closing their doors and working remotely. For many staff this was the first time they needed to work from home. This with the added social isolation, people are faced with the struggles of feeling disconnected, disengaged and demotivated.

This webinar provides Managers and Team Leaders with practical tools, activities and routines to help keep staff feeling appreciated, connected and part of the team.

WHAT YOU CAN EXPECT

  • Challenges and Distractions when working remotely
  • Essential elements of staff engagement
  • 4 simple Principles to help boost engagement
  • How to incorporate these Principles into your Leadership
  • Practical activities to help Energize and Engage your remote team

Facilitator

Mike Symonds

With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Apr
16
Tue
Gamify Your Work Process @ On line at your desk
Apr 16 @ 2:00 pm – 3:00 pm

Gamify Your Work Process

Tuesday 16 April 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

All sector staff

SUMMARY

Sometimes do you wish life was like a video game? Checkpoints, Restarts, Level Ups, Extra Lives, and all of the Coins you can Collect? Well, maybe life can’t be that way, but we can certainly look at our work processes in this way. In this webinar we will look at making work processes fun and engaging, with a little bit of friendly competition, even if it is just with yourself

 

WHAT YOU CAN EXPECT

  • Set Goals (Checkpoints): Define short-term and long-term objectives to guide your progress.
  • Progress Tracking (Scoreboard): Use checklists or progress bars to visualize task completion.
  • Rewards (Coins/Power-ups): Give yourself small rewards and celebrate the wins for meeting goals to stay motivated
  • Level Up: Take stock of task difficulty and new skills learned as you complete objectives.
  • Extra Lives: Allow room for mistakes with ‘do-overs’ to encourage learning and innovation.
  • Friendly Competition: Engage in light competitive activities with peers to boost performance.
  • Scheduled Breaks (Pause/Restarts): Take regular breaks to prevent burnout and maintain productivity.
  • Feedback Loop: Regularly assess and adjust your gamification strategy for continuous improvement.
  • Narrative (Story Mode): Frame tasks as missions within a larger story for added engagement.
  • Social Sharing (Multiplayer): Share progress with others for accountability and support.

Facilitator

Brad Jensen

With over 20 years of successful experience in the dynamic world of Retail and Customer Service, Brad thrives as a strategic Leader, specialising in People Management and Sales Training. What truly ignites his passion is witnessing the growth and success of individuals through effective people management and group training.

Brad prides himself on his fun and engaging facilitated workshops where he incorporates motivation, personalised customer engagement, figuring out and discovering clients’ needs, getting commitment, great customer experiences, having important conversations, and achieving win-win outcomes. He excels at leading high achieving teams, and his training sessions leave participants feeling motivated and inspired.

Now part of the Dynamo Selling family, Brad has a vibe about him that draws you in and makes you feel excited and wanting to learn more. It is this vibe which has helped him in developing countless teams and individuals, including one of Australia’s largest electronic retailers, JB Hifi.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Apr
30
Tue
Accelerate Team Development and Performance @ At Your Desk With a Cuppa
Apr 30 @ 10:00 am – 11:00 am

ACCELERATE TEAM DEVELOPMENT AND PERFORMANCE

10.00am AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

Frontline Staff/Management

SUMMARY

An organisation’s ability to accelerate its performance more quickly than its competitors — is critically dependent on its teams at all levels.
Good teams are twice as likely to exceed expectations. In a study of over 2,000 teams: high-achieving teams reduce costs more quickly, go to market more effectively, and launch products more smoothly. Collaborative work takes up 80% of the average employee’s day and connected teams demonstrate a 21% increase in profitability.


By accelerating team development and performance, companies can produce stronger teams that transform the mindset around the decision-making process leading to high performance.

WHAT YOU CAN EXPECT

What you’ll learn
• What is a high-performance team?
• Defining and building the parameters of high-performance teams for success
• Forming a healthy sense of urgency, adaptability and setting up stable foundations
• The 4 drivers of team influence/performance: Managing, Leading, Coaching and Mentoring
• How to give and receive feedback?
• Extrinsic and intrinsic motivators
• Supporting your team through conflict and pressure
• Supporting your team for learning while instilling team trust and care

Facilitator

Raimond Volpe

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won numerous international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021. Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance. Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry. Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

May
2
Thu
Employee Retention Tactics @ On line at your desk
May 2 @ 2:00 pm – 3:00 pm

Employee Retention Tactics

Thursday 2 May 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

Team leaders and manager, or those aspiring 

SUMMARY

Are you finding it harder and harder to keep your talent around? In today’s working environment it is imperative to be in touch with your team, to ensure you are aware of disengagement signs, relationship needs, and individual motivations. In this webinar we will analyse how to keep your staff engaged and reduce turnover rates.

 

WHAT YOU CAN EXPECT

  • Identifying Engagement Levels: Learn to spot the early signs of disengagement and understand the factors that contribute to employee satisfaction.
  • Root Causes Analysis: Gain insights into the common reasons behind employee turnover and how to proactively address them.
  • Retention Strategy Development: Craft effective retention strategies that resonate with high-performing employees and encourage long-term commitment.
  • Cultural Enhancement: Implement a workplace culture that promotes recognition, growth, and a sense of belonging, making your company a desirable place to work.
  • Continuous Recognition: Explore systems of continuous feedback and recognition that motivate employees and reinforce positive contributions.
  • Professional Growth Paths: Design clear career pathways and development opportunities that align with employee aspirations and business goals.
  • Advocacy and Loyalty Building: Turn retained employees into brand ambassadors who advocate for your company both internally and externally.

 

Facilitator

Brad Jensen

With over 20 years of successful experience in the dynamic world of Retail and Customer Service, Brad thrives as a strategic Leader, specialising in People Management and Sales Training. What truly ignites his passion is witnessing the growth and success of individuals through effective people management and group training.

Brad prides himself on his fun and engaging facilitated workshops where he incorporates motivation, personalised customer engagement, figuring out and discovering clients’ needs, getting commitment, great customer experiences, having important conversations, and achieving win-win outcomes. He excels at leading high achieving teams, and his training sessions leave participants feeling motivated and inspired.

Now part of the Dynamo Selling family, Brad has a vibe about him that draws you in and makes you feel excited and wanting to learn more. It is this vibe which has helped him in developing countless teams and individuals, including one of Australia’s largest electronic retailers, JB Hifi.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

May
8
Wed
Managing and Leading Remotely @ At Your Desk With a Cuppa
May 8 @ 2:00 pm – 3:00 pm

Managing and leading remotely

wednesday 8 may 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

Leaders and Managers

SUMMARY

In the present modern world, as so many organisations are spread all over geographically, remote management is crucial. It is vital that managers can manage without travelling to locations.


Recent research has shown that productivity has been a record high working remotely from home when compared to working in an office setting. On average, those who work from home spend 10 minutes less a day being unproductive, work one more day a week, and are 47% more productive. However, this is made possible only if teams are led and managed correctly. Ineffective remote management techniques can impact productivity and retention of the staff negatively impacting the organisation.

 

WHAT YOU CAN EXPECT

• Leading and managing differences
• Introvert vs extroverts
• Motivators and understanding them to drive change
• Elements of effective team meetings
• Identifying and delegating responsibilities
• Creating a strong culture and environment
• Connecting with people in a meaningful way
• Creating cultures of trust and communication

Facilitator

RAIMOND VOLPE

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won numerous international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.

 

Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.

 

Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.

 

Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

 

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

May
20
Mon
CEO & Leadership Post Budget Forum May 2024
May 20 @ 9:00 am – May 21 @ 4:00 pm
CEO & Leadership Post Budget Forum May 2024

CEO & Leadership Forum

CEO & Leadership Post Budget FORUM May 2024

20 & 21 MAY 2024 | SYDNEY (TBC)

NESA anticipates the 2024 – 2025 Federal Budget will include significant measures for the employment services sector.

This 2 Day Symposium will include various speakers offering insight into the measures outlined in the Budget and their potential significance and impact on employment services and opportunities for participants to exchange views on the implications for our sector.

Subject to Confirmation – Proposed dates 20 & 21 May – Sydney

Transitioning to a Leader @ At Your Desk With a Cuppa
May 20 @ 2:00 pm – 3:00 pm

transitioning to a leader

monday 20 May 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

Frontline Staff

WHAT YOU CAN EXPECT

• Why Leadership Matters?
• Difference Between Good & Bad leaders
• Current Leadership Trends
• Transition from Doing to Leading
• Be Impact-driven, Not Calendar-driven
• Delegate More Responsibility in Current Roles
• Create Low-Risk Leadership Opportunities
• Provide Mentorship/Coaching
• Help Them Network, Inside and Outside the Company
• Give Them Enough Room to Fail / Creating a culture of accountability
• Take Responsibility for Both Successes & Failures
• Communication Skills & EQ are Key
• Resolving Conflict
• Turning Negative Feedback to Positive
• 5 Step Personal Leadership Plan – How to Make it Happen

Facilitator

raimond volpe

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won numerous international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.

 

Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.

 

Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.

 

Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

May
23
Thu
BART (BEHAVIOUR AND RESPONSE TRAINING) FOR EMPLOYMENT SERVICES STAFF @ Online at your desk
May 23 @ 1:00 pm – 4:00 pm

BART (Behaviour and Response Training) for Employment Services

Thursday 23 May 2024

1.00pm-4.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

All Frontline Staff

SUMMARY

BART is a model developed by Mental Health Nurse Andy Kelly to assist staff who faced ‘challenging behaviours’ from clients with a range of mental and/or physical disabilities. The coaching program is designed to assist staff to stay safe from challenging Client-related behaviours while at work.

WHAT YOU CAN EXPECT

Key segments of BART:

• The getting and using of Knowledge
• Understanding behaviour
• De-escalation
• Self-Protective Behaviour

What is being covered in the session:

• Responding as a professional
• Developing knowledge
• Staff responsibility
• Staff support
• Duty of Care & Self-Safety
• Behaviour recognition and assessment
• Verbal & Non-verbal responses
• Client-related behaviour progression & escalation continuum
• De-escalation strategies
• Boundary and limit setting
• Hijacking the stress response
• Self-Protective Behaviours
• Reporting & recording of incidents

Facilitator

ANDY Kelly

Andy is a specialist Mental Health Nurse and educator with 30+ years of experience in clinical, management and education roles in health, community, mental health, aged care and tertiary education settings. He operates his own business, Face To Face Mental Health Training and Consultancy. He has been a specialist lecturer in clinical and non-clinical tertiary Mental Health qualification courses in hospital, TAFE, RTO and higher education settings. He is a previous winner of a State Nursing Excellence Award and has been twice nominated for the Margaret Tobin Award for Excellence in Mental Health Service. Andy brings years of clinical experience to his teaching, and his clinical stories add colour and meaning to the learning experience of participants. Andy became a Master level Mental Health First Aid Instructor in June 2012 and a Principal Master Trainer in May 2018. He provides mentorship to other Mental Health First Aid trainers across Australia. Whilst he is sought after in the inpatient and community health and care sectors for his expert knowledge in mental health and client behaviour management, many of Andy’s training clients come from other industry sectors including those traditionally unrelated to the health sector, such as engineering, local government, primary industries, mining, Disability services, transport, local Govt and Legal Practice. Andy is now based in the Northern Rivers area of New South Wales and is available to travel to other locations and venues where terms for fees, travel and accommodation have been negotiated. Andy’s organisation, Face To Face Mental Health Training & Consultancy, conducts Mental Health First Aid training as well as tailored workshops on other mental health related topics. He provides consultancy around client/customer management where this is required. Many workshops can be tailored to your needs.

cost

NESA Member

$ 225
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 300
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Jun
11
Tue
Master Focus, Accelerate Efficiency Goals @ At Your Desk With a Cuppa
Jun 11 @ 2:00 pm – 3:00 pm

master focus - accelerate efficiency goals

Tuesday 11 June 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

All Industry Staff

SUMMARY

Focus is crucial as it is the gateway to all thinking: perception, memory, learning, reasoning, problem-solving, and decision-making. Without good focus, all aspects of your ability to think will suffer.

WHAT YOU CAN EXPECT

• Getting yourself to peak mental performance
• Harnessing awareness and reducing drift
• Mastering your emotions to give way to your performance
• Increasing productivity and performance
• Mastering concentration and focus skill sets

Facilitator

raimond volpe

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won numerous international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.

 

Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.

 

Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.

 

Raimond is also International Best-Selling Author in the SelfHelp industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.