Jul
1
Mon
Engaging the Reluctant Participant and How to Get Them Moving @ Online at your desk
Jul 1 @ 2:00 pm – 3:00 pm

engaging the reluctant participant and how to get them moving

monday 1 july 2024

2.00pm AEsT

PLATFORM: GO TO WEBINAR

TARGET GROUP

All Frontline Stagg

SUMMARY

Systematically addressing the reasons that job seekers put forward for not being gainfully employed goes hand in hand with being an Employment Consultant. But what do we do when the problem is much more complex? We need to become more curious about our participants. What are their barriers? How are these barriers affecting the job seeker’s life? How have they tried to address the barriers in the past? To be effective, we must explore, investigate, understand… engage with our participants.

Our webinar is aimed at front line staff and site managers who are experiencing this issue and would like to explore some workable options. It will discuss re-engagement strategies that really work.

WHAT YOU CAN EXPECT

  • Identifying & addressing complex barriers
  • Understanding the reluctant participant
  • Building harmonious and sustainable relationships
  • Moving the reluctant participant towards employment (are we thinking outside of the box?)
  • Change Plan Action (what is it? how does it work?)

Facilitator

leonie lam

Leonie has been recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. Leonie is a qualified Trainer, Speaker, HR Consultant and Career Coach. She has previously held Training and HR positions at Westpac, Commonwealth Bank, Veolia Water and Western Sydney University. She is also the Director of a training and coaching business.

In 2017, she was nominated for the Australian Leadership Excellence Awards, where she achieved a place in the category of Owner/Entrepreneur Leader of the Year.

She is passionate about delivering training to help individuals and organisations maximise their performance and make an impact at work. As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training programs.

Leonie has a Bachelor of Arts, Psychology, a Master of Commerce, Human Resources and a Certificate IV in Training and Assessment

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Jul
2
Tue
Negotiation Skills For Resolving Conflict @ Online at your desk
Jul 2 @ 2:00 pm – 3:00 pm

negotiation skills for resolving conflict

Tuesday 2 July 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

All Staff

SUMMARY

There are distinct patterns of negotiation styles and we apply them daily whether we realise it or not. The way we negotiate determines our reality, and having the ability to recognise and adjust in different negotiations can improve both our personal and work life. This one hour webinar is suitable for everyone; particularly for people in roles that have interactions with other people on a frequent basis.

WHAT YOU CAN EXPECT

  • Life is a series of negotiations
  • First negotiate with yourself
  • The 6 key negotiation skills
  • Negotiation skills for your career
  • Use it or lose it – 4 ways to practice your negotiation
  • What’s your negotiation strategy?
  • Resolving conflicts
  • Negotiation traps
  • How to avoid negotiation traps?
  • Winning with your negotiation style

Facilitator

Raimond volpe

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021. Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance. Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry. Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Jul
8
Mon
The Art of Delegation @ On line at your desk
Jul 8 @ 2:00 pm – 3:00 pm

the art of delegation

Monday 8 July 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

Leaders

SUMMARY

Mastering delegation is essential not just for leaders but for everyone in today’s dynamic workplace.
This focused session aims to illuminate the transformative power of delegation across all
organisational tiers.

By understanding the principles of effective delegation, participants can significantly enhance
productivity, foster stronger team dynamics, and align individual actions with organisational goals.
This session is crafted to provide both the theoretical basis and practical application of delegation,
ensuring participants can leverage this skill across various contexts to drive personal and
organisational success.

what you can expect

  • Understand the importance of delegation: Realise how crucial delegation is across all roles.
  • Overcome hurdles: Learn to tackle common challenges in delegation effectively.
  • Select tasks and team members thoughtfully: Identify which tasks to delegate and who is
    best suited to undertake them.
  • Enhance communication: Improve how you communicate expectations to ensure
    accountability.
  • Recognise the benefits of delegation: Acknowledge how delegation boosts efficiency and
    team performance.
  • Learn from success stories: Gain insights from effective delegation practices across various
    industries.
  • Address typical obstacles: Discuss strategies to overcome reluctance to delegate and
    micromanagement.
  • Implement feedback mechanisms: Set up systems to monitor delegated tasks and provide
    feedback.
  • Promote a positive workplace: Explore how effective delegation improves workplace
    culture.
  • Incorporate delegation daily: Continually apply delegation tactics to enhance team
    productivity.
  • Master the delegation process: Understand the full impact of effective delegation on achieving goals
    achieving goals.

Raimond volpe

Facilitator

Raimond is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.

Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.

Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Jul
9
Tue
CFO Forum – July 2024
Jul 9 @ 9:30 am – 3:30 pm

A FREE Professional Development Event Sponsored by Aware Super

With the sponsorship of our industry partner, Aware Super, we are offering your hardworking CFOs and financial controllers a free one-day forum in Sydney on 9 July to learn about the purchasing landscape and build capability in financial modelling for employment services with the assistance of KPMG Director, Dave Talbot.

Dave has over 15 years’ experience in costing, program advisory and financial management. He has assisted agencies with functional and efficiency reviews, financial viability assessments, financial management, procurement, life cycle costing, cost recovery, and business case development.

The interactive day will get CFOs and financial controllers ready for upcoming tenders, including DES by covering assumptions, data analysis, indicators and other key considerations required to forecast employment programs.

Further details coming soon! 

NESA MEMBER ONLY EVENT

Event Details

SYDNEY

VENUE: LEVEL 24, 388 GEORGE ST, SYDNEY

DATE: TUESDAY 9 JULY 2024

TIME: 9.30AM ARRIVAL TEA AND COFFEE

10.00AM – 3.30PM FORUM

Contact Us

Registration Enquiries

Bec Game
events@nesa.com.au

Managing Workplace Anxiety @ On line at your desk
Jul 9 @ 2:00 pm – 3:00 pm

managing workplace anxiety

Tuesday 9 july 2024

2.00pm AEsT

PLATFORM: GO TO WEBINAR

TARGET GROUP

All Staff

WHAT YOU CAN EXPECT

Peter Holtmann will show you how to:

  • Deal with uncertainty by knowing how to manage the event and not the emotion of it;
  • Balance your workload to allow sufficient time in a day to regain energy and build stamina;
  • Manage perfectionism—the biggest enemy of workplace productivity, it’s not realistic to be 100 percent, 100% of the time;

For leaders it’s important to practice and demonstrate empathy in the workplace; which is different to sympathy and can be practiced. Listen to Peter Holtmann as he discusses the following:

  • Ensuring staff feel valued and accepted through the use of challenge, support and recognition;
  • Promote confidence by leading with gratitude;
  • Build connection between team members and other teams;
  • Ensuring that everyone understands that its ok to not be “OK” at times and to seek out support; and
  • To ensure the workplace detracts from value-less opinions and deals with facts.

Given so many workplaces are work in hybrid conditions the ability to keep workers focussed, positive and constructive requires these human-centred skills.

Facilitator

peter holtmann

eter is passionate about being a leader of management teams who want to drive innovation and to inspire communities with their own causes, visions and missions. He uses excellent risk management processes to manage programmes from the highest levels of governance to the daily pursuits of individuals.

Peter is very comfortable in the community sector, where he has helped organisations to undergo change, to commercialise their visions and to build government relations. He has ticked all the big boxes including restructuring, rebranding, mergers, acquisitions, and organisational change. He enjoys presenting to audiences on the technological and philosophical requirements of the industry he is engaging in.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Jul
10
Wed
Reset Your Mindset – Mindfulness @ Online at your desk
Jul 10 @ 2:00 pm – 3:00 pm

reset your mindset - mindfulness

wednesday 10 July 2024

2.00pm AEsT

PLATFORM: GO TO WEBINAR

TARGET GROUP

All Staff

SUMMARY

Mindfulness is the practice of paying attention in the present moment and doing it with non-judgment. Discover Mindfulness strategies that will help you be more effective in your life and at work. Learn about how you can introduce these techniques with your clients and colleagues.

Regulating the mind is like driving a car and constantly having to shift gears to ever-changing traffic conditions. Mindfulness teaches you to be aware of what mental gear you are in and gives you the skills to disengage and engage when you choose. The practice of mindfulness sharpens your focus so you can do something about your mind being constantly distracted and mentally hijacked. (Marianne Vicelich, Author & Entrepreneur)

WHAT YOU CAN EXPECT

What are the benefits of mindfulness practices

  • Experience a 5-minute guided mindfulness session
  • Simple and effective techniques that will help you more productive at work (and in life)

Facilitator

leonie lam

Leonie has been practicing yoga and mindfulness techniques for more than 5 years. She is a Mindfulness Leader in an online community of over 3,500 members where she encourages people to practice mindfulness every day.

In addition, Leonie is a recognised as a leader in Career Development, leading and empowering individuals and teams to enhance their performance at work. She is a qualified Trainer, Speaker, HR Consultant and Career Coach. Leonie uses mindfulness techniques in helping individuals navigate through change and transition in their career.

As a Career Coach, she has helped more than 200 people secure employment in Australia. She consistently receives outstanding feedback in her training and coaching programs, where mindfulness techniques is a key component in these programs.

Leonie has a Bachelor of Arts with a major in Psychology, a Master of Commerce with a major in Human Resources and a Certificate IV in Training and Assessment. She also studies Philosophy at the School of Practical Philosophy.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Jul
11
Thu
Reverse Marketing with Intent @ On line at your desk
Jul 11 @ 2:00 pm – 3:00 pm

Reverse Marketing With Intent

Thursday 11 July 2024

2.00pm AesT

PLATFORM: GO TO WEBINAR

TARGET GROUP

Frontline Staff

SUMMARY

n this webinar we will discuss reverse marketing strategies to place priority job seekers into the hidden job market. The focus is on making contact with specific employers. It will explore getting the job seeker and employment services practitioners ready to make a reverse marketing call, and how to manage the call including handling objections. The focus of this webinar is not on vacancy development for job matching.

WHAT YOU CAN EXPECT

  • Preparation is key
  • Be in a positive mindset
  • What approaches have the best results
  • What to look for, what to listen for
  • What is the best way to respond to objections

Facilitator

Linda Pierson

Linda is a highly skilled and well-regarded coach & trainer in the employment services sector. Her coaching, training, management and leadership experience includes seven years as a trainer and ten years in project & senior management roles with Australia Post and Major Change.
Linda’s strengths as a coach come from her diverse lived-experiences and professional qualifications and training. Her passion for helping people and unique skills have seen her deliver the Bounce Program within employment services across the country in face-to-face training rooms and online through virtual classrooms for many years. She is a dynamic change-agent, with a talent for leading people through change with positivity and courage. Her ability to effortlessly and elegantly influence and motivate people to achieve peak performance makes her highly sort-after as a coach. Linda is a member of the International Coaches Guild. She has several qualifications, including Certificate IV in Training and Assessment, NLP, Human Behaviour Profiling (EDISC), and Mental Health First Aid, and she also speaks fluent French.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Jul
15
Mon
Building Bridges: Employer Engagement Strategies @ Online at your desk
Jul 15 @ 2:00 pm – 3:00 pm

Building Bridges: Employer Engagement Strategies

Monday 15 July 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

Frontline staff, people working with employers

SUMMARY

We all know that successfully engaging with employers is crucial for positive outcomes. In this session Rebecca Herbertson will provide you with the tools to effectively and comfortably manage your relationships with Employers. Whether you liaise with Employers for individual participants including Post Placement Support or if your role is fully focused on communicating with Employers, this webinar will provide you with the skills that will lead to successful outcomes.

WHAT YOU CAN EXPECT

  • Identifying the true needs of the employer;
  • The danger of promising too much;
  • Building positive relationships;
  • Troubleshooting for when things go wrong

Facilitator

rebecca herbertson

Rebecca holds a Bachelor of Psychology, a Graduate Certificate in Career Development and other qualifications in Training, Management and Human Resources. With over fifteen years’ experience working in Employment Services and nine years delivering industry training, Rebecca is able to relay her knowledge and experience using a common sense approach and an informal manner which is popular with her clients. Her Employment Services work has primarily involved facilitating the Certificate IV in Employment Services throughout Western Australia and assisting organisations with other business needs such as tender writing and policy development. Currently the Director of Training and Compliance at the Betterlink Group, a Western Australian based RTO, she is also the WA president of the Career Development Association of Australia, an internationally certified Continuous Improvement Coach, SME Executive Coach and NLP Practitioner.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Jul
17
Wed
Energise and Engage your Remote Team @ Online at your desk
Jul 17 @ 11:00 am – 12:00 pm

energise and engage your remote team

Wednesday 17 july 2024

11.00am AEsT

PLATFORM: GO TO WEBINAR

TARGET GROUP

All staff

SUMMARY

With Covid-19 sweeping the World, it’s quickly changing how we work. Many businesses are now closing their doors and working remotely. For many staff this is the first time they need to work from home. This with the added social isolation, people will be faced with the struggles of feeling disconnected, disengaged and demotivated.

This webinar provides Managers and Team Leaders with practical tools, activities and routines to help keep staff feeling appreciated, connected and part of the team.

WHAT YOU CAN EXPECT

  • Challenges and Distractions when working remotely
  • Essential elements of staff engagement
  • 4 simple Principles to help boost engagement
  • How to incorporate these Principles into your Leadership
  • Practical activities to help Energize and Engage your remote team

Facilitator

mike symonds

With over 15 years experience in ‘Building Stronger Teams, Boosting Staff Engagement and Creating Positive Workplace Cultures’, Mike has worked with some of Australia’s leading businesses. His highly interactive and practical approach is guaranteed to leave you INSPIRED, ENERGIZED and MOTIVATED to implement key learnings straight away!

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.

Jul
24
Wed
Navigating Performance Management @ On line at your desk
Jul 24 @ 2:00 pm – 3:00 pm

NAVIGATING PERFORMANCE MANAGEMENT

WEDNESDAY 24 JULY 2024

2.00pm AEST

PLATFORM: GO TO WEBINAR

TARGET GROUP

Managers and Leaders

SUMMARY

Managing people and their performances is no easy feat. This session will cover essential topics such as setting realistic performance goals, providing constructive feedback, and implementing effective performance review techniques. Leverage performance metrics and technology to drive success. Whether you’re a seasoned manager or new to leadership, this webinar will equip you with the insights to build high-performing teams.

WHAT YOU CAN EXPECT

  • Setting Clear Expectations
  • Continuous Feedback
  • Understanding different methods of performance assessment and their applications
  • Overcome resistance to new performance management processes
  • Data’s relationship with Performance Management
  • Employee Development
  • Explore digital tools to enhance your performance management process

 

Facilitator

Brad jensen

With over 20 years of successful experience in the dynamic world of Retail and Customer
Service, Brad thrives as a strategic Leader, specialising in People Management and Sales
Training. What truly ignites his passion is witnessing the growth and success of individuals
through effective people management and group training.
Brad prides himself on his fun and engaging facilitated workshops where he incorporates
motivation, personalised customer engagement, figuring out and discovering clients’ needs,
getting commitment, great customer experiences, having important conversations, and
achieving win-win outcomes. He excels at leading high achieving teams, and his training
sessions leave participants feeling motivated and inspired.

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 100
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact us on +61 3 9624 2311  |  EMAIL

NESA PD BOOST SUBSCRIPTION

BOOST YOUR WORKFORCE CAPABILITY​

Are you looking for ways for your staff to develop skills on a regular basis?

INTRODUCING NESA’S PD BOOST SUBSCRIPTION OFFER
EXCLUSIVE TO NESA MEMBERS

Employment Services Institute (ESI)

// Become an ESI member! \\
The ESI is a professional body dedicated to advancing practitioners’ career and professional standing as well as building recognition of the professionalism of the employment services sector, more broadly.

ESI membership is open to all who work or aspire to work in Employment Services or related sectors.