When:
September 13, 2022 @ 2:00 pm – 3:00 pm
2022-09-13T14:00:00+10:00
2022-09-13T15:00:00+10:00

Understanding Mental Health

Tuesday 13 SEPTEMBER 2022

2.00PM - 3.00pm AEST

TARGET GROUP

All staff 

SUMMARY

Mental health problems are all too common in our communities, so it is important that we seek to avoid language that could trigger episodes or make matters worse. In addition, front line staff will come across situations where a client needs immediate assistance. 

The aim of this webinar is to provide you with information so you can feel comfortable about how you respond to a person with a mental health issue. Tune in and listen to Sharon comprehensively discuss and answer your questions on responding to and supporting a person with a mental health condition within a customer services environment. 

WHAT YOU CAN EXPECT

  • How social norms are formed 
  • How to speak and interact to avoid triggering episodes or making matters worse 
  • When something is not quite right 
  • Referral and follow up 
  • Helping yourself – by building an affirming workplace culture 

Facilitator

SHARON MAMO

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for almost 10 years. 

As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy. 

Sharon Mamo Blue Circle 300x300 - Understanding Mental Health

cost

NESA Member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 90
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.

A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.

CONTACT US

For further information on NESA PD training events please contact Amanda Owen +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

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