When:
August 21, 2020 @ 2:00 pm – 3:00 pm
2020-08-21T14:00:00+10:00
2020-08-21T15:00:00+10:00
Where:
On line broadcast
Cost:
NESA members $60, Non-members $75 (inclusive of GST) per registrant
Contact:
Max Croft
03 9624 2311

NESA Webinar

Understanding Mental Health

Friday 21 August 2020

2pm AEST (1:30pm in SA & NT and 12 noon in WA)

Target Group

All Staff

Summary

Mental health problems are all too common in our communities, so it is important that we seek to avoid language that could trigger episodes or make matters worse. In addition, front line staff will come across situations where a client needs immediate assistance.

The aim of this webinar is to provide you with information so you can feel comfortable about how you respond to a person with a mental health issue. Tune in and listen to Sharon comprehensively discuss and answer your questions on responding to and supporting a person with a mental health condition within a customer services environment.

WHAT YOU CAN EXPECT

  • How social norms are formed
  • How to speak and interact to avoid triggering episodes or making matters worse
  • When something is not quite right
  • Referral and follow up
  • Helping yourself -u00a0 building an affirming workplace culture

FACILITATOR

Sharon Mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for over 8 years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy.

Sharon Mamo new 300x299 - Understanding Mental Health

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants, and certificate to all participants.