When:
August 13, 2020 @ 2:00 pm – 3:00 pm
2020-08-13T14:00:00+10:00
2020-08-13T15:00:00+10:00
Where:
On-line broadcast
Cost:
NESA members $60 (inclusive of GST) per registrant Non-members $75 (inclusive of GST) per registrant
Contact:
Max Croft
03 9624 2311

NESA Webinar

Post Placement Support webinar: Is it just a contact call or are we gathering real intelligence?

Thursday 13 August 2020

2pm AEST (1:30pm SA & NT and 12 noon in WA)

Target Group

All staff

Summary

Post Placement Support (PPS) is a great way of gathering intelligence that can drive a strong plan to ensure job seekers maximise their sustainable employment opportunity. This task should not be a ‘tick the  box’ exercise. It is a critical step to ensure we are identifying any red flags that exist in the early stages of employment and acting upon them accordingly. If performed correctly, PPS will be seen as a genuine value-add to your employers customer service experience and will provide a support mechanism for the new employee as they enter into a new environment.

WHAT YOU CAN EXPECT

  • Be Prepared – Go in with a plan that is tailored to the employee
  • Transparency and Clarity – Is the Employer / Employee clear on the benefits of spending the time to answer these questions
  • Communication – How to identify concerns by listening to words and intonation
  • Action Plans – How to record and escalate information to the appropriate person

TESTIMONIALS

“Really well structured and great information on elements that I would not think of, especially in regards to how and when we contact our job seekers and employers.”

“The table to prompt us to ask different questions was very useful, especially the section regarding home life and personal circumstances.”

“I found the approach to PPS refreshing and interesting.”

“Great engaging course presented in a good and efficient manner.”

“It was very good to think about questions that are not usually asked & how to go about it.”

“Good for new people and to renew for experienced staff.”

“This was good, it reinforces what I already do and makes me self reflect in my own position.”

“Very good information on engaging people.”

FACILITATOR

Matt luttrell

Matt Luttrell has over 15 years management experience that includes 6 years managing hotels in Melbourne and Geelong and a decade in employment services. Within employment services Matt started his journey in recruitment and developed into senior management positions where he developed an extensive network and is well regarded for building key stakeholder relationships within the industry. Matt lists his strengths as integrity, honesty and accuracy, all of which are critical components when building and maintaining relationships with key stakeholders.

Matt Luttrell 254x300 - Post Placement Support webinar: Is it just a contact call or are we gathering real intelligence?

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.