When:
June 24, 2020 @ 2:00 pm – 3:00 pm
2020-06-24T14:00:00+10:00
2020-06-24T15:00:00+10:00
Where:
On-line broadcast
Cost:
NESA members $60 (inclusive of GST) per registrant Non-members $75 (inclusive of GST) per registrant
Contact:
Max Croft
03 9624 2311

NESA Webinar

Post Placement Support webinar: Is it just a contact call or are we gathering real intelligence?

Wednesday 24 June 2020

2pm AEST (1:30pm SA & NT and 12 noon in WA)

Target Group

All staff

Summary

Post Placement Support (PPS) is a great way of gathering intelligence that can drive a strong plan to ensure job seekers maximise their sustainable employment opportunity. This task should not be a “tick a box” exercise. It is a critical step to ensure we are identifying any red flags that exist in the early stages of employment and acting upon them accordingly. If performed correctly, PPS will be seen as a genuine value-add to your employer’s customer service experience and will provide a support mechanism for the new employee as they enter into a new environment.

WHAT YOU CAN EXPECT

• Be Prepared – Go in with a plan that is tailored to the employee
• Transparency and Clarity – Is the Employer / Employee clear on the benefits of spending the time to answer these questions?
• Communication – How to identify concerns by listening to words and intonation
• Action Plans – How to record and escalate information to the appropriate person

FACILITATOR

Matt luttrell

Matt Luttrell has over 15 years’ management experience that includes 6 years managing hotels in Melbourne and Geelong and a decade in employment services. Within employment services Matt started his journey in recruitment and developed into senior management positions where he developed an extensive network and is well regarded for building key stakeholder relationships within the industry. Matt lists his strengths as integrity, honesty and accuracy, all of which are critical components when building and maintaining relationships with key stakeholders.

Matt Luttrell 254x300 - Post Placement Support webinar: Is it just a contact call or are we gathering real intelligence?

COST

NESA Member

$ 60
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

Non-member

$ 75
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

This live broadcast will include ample Q&A time. It is expected to run for no more than an hour. A PDF copy of the presentation will be distributed to all registrants, and a certificate to participants.