When:
June 21, 2018 @ 9:00 am – 4:30 pm
2018-06-21T09:00:00+10:00
2018-06-21T16:30:00+10:00
Where:
Mantra Tullamarine Hotel, Melbourne
Cnr Melrose Drive & Trade Park Drive
Tullamarine

Why you should attend

DES managers need to understand person centered approaches and adopt new techniques to drive quality services and high performing teams. This interactive workshop will cover practical information and techniques for leading effective service and performance.

Our DES forum is specifically designed to meet the needs of:

Regional Managers
Site Managers
New DES Providers

Topics covered

Making Connections

• Lived experience and why it matters

• Understanding the disability landscape

• Identifying and connecting with key referral partners

Service Management

• DEEDS, guidelines and provider compliance

• Achieving performance through 30 30 30 caseload management

• Engagement - reducing resistance through practical person centered approaches

• Building better practice through leading strategic interventions

Maximising Performance

• Retaining employers

• Collaborating for success

• Outcome sustainability through effective post placement and ongoing support

• Tools and resources

Leading services and performance in a consumer driven market

Meet our presenters

51 - NESA DES Forum |  New Days - New Ways

Annette Gill

NESA Principal Policy Advisor

Annette has worked with not for profit, private and local government organisations and has been involved in State and Commonwealth funded employment services since the early 1990’s. Annette was Policy Manager at NESA from 2003 - 2013. Prior to commencing her current consultancy business, Annette held the role of Policy and Research Manager of Karingal a large community and disability services organisation with annual revenue of approximately $100 m and which was part of the NDIS Barwon trial. Annette led the policy and research agenda as well as undertaking bid management contributing to organisational growth, particularly in its aged care and employment services divisions.

NESA Staff circle headshot 1 - NESA DES Forum |  New Days - New Ways

Vanessa Puopolo

NESA Policy Advisor

Vanessa has worked in the employment services sector for over 9 years after completing a Bachelor of Applied Science (Disability) in 2007. In 2013 Vanessa joined the NESA policy team engaging with NESA members through outreach to identify operational and policy related issues across the breadth of all employment programmes including jobactive, DES, TTW and WfD, she is focused on being a voice and influence that helps shape employment programme settings to achieve operational efficiencies for staff whilst ensuring programmes tangibly meeting the needs of job seekers through effective and efficient services.

Event Details

Thursday 21 June 2018
Registration 9.00am
Workshop 9.30am - 4.30pm
Mantra Tullamarine Hotel, Melbourne
Cnr Melrose Drive & Trade Park Drive, Tullamarine
Shuttle Bus from/to Airport: Complimentary

Event prices

NESA MEMBER REGISTRATION

.
$ 520
00
PER PERSON
  • PRICE INCLUDES:
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch

NESA MEMBER GROUP REGISTRATION

3 OR MORE PEOPLE
$ 390
00
PER PERSON
  • PRICE INCLUDES:
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch

NON-MEMBER REGISTRATION

.
$ 655
00
PER PERSON
  • PRICE INCLUDES:
  • Tea and coffee at registration
  • Morning and afternoon tea
  • Lunch