When:
June 6, 2023 @ 2:00 pm – 4:00 pm
2023-06-06T14:00:00+10:00
2023-06-06T16:00:00+10:00
Where:
On line
Cost:
Cost for NESA members $150 and non-members 180 (inclusive of GST) per registrant.
Contact:
Sue Testa
03 9624 2311

Motivating Resistant Jobseekers and conversations about change

ONLINE COACHING PROGRAM

Tuesday 6 June 2023

2.00 - 4.00 PM AEST

PROGRAM: Goto Webinar

TARGET GROUP

All frontline staff

SUMMARY

Lack of motivation is an increasingly difficult barrier to manage in employment services. The recent covid-19 pandemic, lingering rules, coupled with existing obstacles is affecting our job seekers motivation to participate in activities and job search. 

Working with resistance can take its toll on staff, it becomes tiresome and frustrating. Resistance can be intermittent or ingrained. This inflexible pattern of relating, perceiving and thinking, requires a different level of investment to get clients engaged, focused and moving into employment. 

WHAT YOU CAN EXPECT

This online 2 hour long coaching program will build a framework to engage and motivate resistant clients. It will provide you with the motivational interviewing skills to engage resistant clients, and to inspire motivation and enthusiasm. 

Hear about the framework and tools, in order to achieve outcomes and to retain a positive attitude in an ever changing and demanding industry. Focusing on client accountability, the skills will enable you to encourage clients to take personal responsibility whilst stimulating motivation. Instead of struggling when confronted by resistant, you will be able adapt a more constructive method in achieving outcomes. 

The coaching program is a necessity for all frontline staff and management. 

Expected outcomes 

Understand the reasons for resistance 

Understand the Stages of Change and how they apply to employment Services 

Learn motivational interviewing techniques 

Learn the importance of deliberate and collaborative conversations about change targeted questions to elicit change 

Learn effective ways to resolve discrepancy and ambivalence 

Acquire skills in effective goal setting and change measurement 

Facilitator

Sharom mamo

Sharon is a qualified human services program designer and lecturer with many years of experience in Human Resources. For the last 5 years she has focused on researching and working with disengaged job seekers and their complex needs. Sharon combines clinical psychotherapy and professionalism with a natural and down-to-earth approach. Sharon is a qualified Drug and Alcohol Facilitator, Psychotherapist & Social Sciences Professional. She has worked as a psychotherapist in employment services for many years. As an expert in encouraging mandated and resistant clients to change, she keynotes at national conferences on topics of behavioural change, AOD, mental health and neuropsychotherapy. 

Sharon Mamo Blue Circle 300x300 - Motivating Resistant Jobseekers and conversations about change

cost

NESA Member

$ 150
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

NON Member

$ 180
00
per registrant
  • Prices are inclusive of GST
REGISTER NOW

OTHER

The coaching program is expected to run for approximately 120 minutes including ample Q&A and discussion time. A PDF copy of the presentation will be distributed to all registrants. On completion, participants will receive a Certificate of Completion.

CONTACT US

For further information on NESA PD training events please contact our PD Team: +61 3 9624 2311  |  EMAIL

EVENT REGISTRATION

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