NESA Webinar
Learn to Facilitate Conversations to Get People to Commit & Do What They Agreed to Do
Monday 13 December 2021
3.00pm AEDT (2.30pm in SA, 2.00pm in QLD, 1.30pm in NT and 12 noon in WA)
EVENT REGISTRATION
TARGET GROUP
All staff
SUMMARY
Offers techniques they can use for getting your jobseekers / participants / and other people to actively participate in what they have agreed to do.
The one hour webinar session will help you understand how to approach a discussion to set expectations, and enable you to engage in a valuable two-way conversation that allows the participants to explain and define key objectives, uncover issues and drive results to achieve a plan.
Learn how to balance talking and listening, and how these communication techniques will help you drive a mutually beneficial discussion that builds commitment for a win-win outcome.
WHAT YOU CAN EXPECT
- How to set your client up for success
- How to engage your client’s mind & motivation
- Managing the excuse makers
- Motivate the unmotivated
- Creating accountability
- How to get people to commit and focused to a plan & set of expectations
- How to get people monitoring their own plan & adjusting for success
- Learn to increase the amount of successful conversations
- Balance between talking & listening (10 Ways to have a better conversation)
- The power of choosing your words
Facilitator
Raimond Volpe
Raimond Volpe is the Director and founder of Dynamo Selling, Australia’s leading sales success training organisation. Dynamo selling has won over 7 international and national awards including the prestigious International Gold Stevie award, and Winner of the Sales training company of the year in Australia in 2020 and 2021.
Raimond has over 25 years sales experience across SME and Corporate organisations in many industries including recruitment, pharmaceutical and finance.
Mindset plays a big part in Raimond’s sales training, as he strongly believes the right attitude is an integral part in a successful sales process. Raimond believes that with a solid sales process, a winning attitude and advanced communication skills, excellence can be achieved in any industry.
Raimond is also International Best-Selling Author in the Self‐Help industry, with his book “Success1010 For Living”. Shortly after its release, it became an international bestseller in 5 countries and has won 6 international book awards.
cost
OTHER
This live broadcast will include ample Q&A time. It is expected to run for no more than an hour.
A PDF copy of the presentation will be distributed to all registrants and a certificate to participants.
CONTACT US
For further information on NESA PD training events please contact Max Croft: +61 3 9624 2311 | EMAIL
